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Somerset Millennium Makati

4.0 of 5
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No 104 Aguirre Street | Legaspi Village, Makati, Luzon 1229, Philippines
Somerset Millennium Makati
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Ranked #30 of 74 Hotels in Makati
A recent review
4 of 5 stars Reviewed May 19, 2015
Janice W Singapore
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228 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2015

This hotel is very near the Green Belt mall. It is very convenient to get a taxi and the staff are all very polite and helpful. My stay was very pleasant as the staff tries their best to assist. Their free internet which works very well. The rooms are clean and it is relatively quiet away from the main busy... More 

Was this review helpful? Yes 1
SomersetMillennium, Manager at Somerset Millennium Makati, responded to this review

Dear Valued Guest, Thank you for your recent review and compliment on your stay overall. We were quite alarmed to hear your comment regarding the female guest service staff attitude. This is truly not indicative of the normal practices or the usually extremely professional and hospitable guest service staff. Rest assured we will follow up on this to ensure we... More 

Sydney, Australia
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 16, 2015

I stayed here for business in May 2015, unfortunately the hotel was full for the end of my stay therefore I needed to change hotels. The concierge allowed me to store my bags and got me a cab to the next hotel. All very smooth. Pros: Rooms a very good size Very large comfortable bed Strong Wifi Nice working area... More 

Was this review helpful? Yes
SomersetMillennium, Manager at Somerset Millennium Makati, responded to this review

Dear Valued Guest, Thank you for your recent review and compliment on your stay overall. I was quite alarmed to hear your comment regarding the female guest service staffs attitude. This is truly not indicative of the normal practices or the usually extremely professional and hospitable guest service staff. Rest assured we will follow up on this to ensure we... More 

Calgary, Canada
Top Contributor
79 reviews 79 reviews
29 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed May 9, 2015

The location of this hotel is not bad. It is about 15mins walk to the Greenbelt/Landmark shopping center where you can get mostly anything you need. The hotel is a basic 3.5 stars hotel where everything should be there is there. It is clean and reasonably well maintained. However, the water works in the bathroom of the room i am... More 

Was this review helpful? Yes
SomersetMillennium, Manager at Somerset Millennium Makati, responded to this review

Dear Valued Guest, Thank you for taking the time to share your valuable feedback about your stay in Somerset Millennium Makati on TripAdvisor. We are glad to hear that we are able to meet your expectations during this stay. As we continuously aim to improve our products and services to be able to better serve our guests, rest assured that... More 

Bodo, Norway
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 29, 2015

Stayed for 3 nights in March 2015. Very friendly and helpful staff. Reception and check-in was efficient and quick. The lobby was nice, clean and simple but lacked the ambience of a 5 star hotel lobby. Some of the fixtures and decor were a bit shabby and in need of refurbishment. The elevator had to be operated with the room... More 

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SomersetMillennium, Manager at Somerset Millennium Makati, responded to this review

Dear Valued Guest, We are happy to know that you are delighted with our service while staying at Somerset Millennium Makati. On the apartment furnishing and maintenance, we understand the need for an upgrade and are pleased to inform that a major renovation is being scheduled by the management soon. Please accept our apologies if our apartment did not meet... More 

1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 19, 2015 via mobile

I booked a room at the hotel for two nights during my stay in Manila with my fiancé (now my husband). I am a Filipino by blood but a British citizen and have been living and working as a professional in the UK and my fiancé is a Westerner. One late evening after a long day trip, whilst entering the... More 

Was this review helpful? Yes 8
SomersetMillennium, Manager at Somerset Millennium Makati, responded to this review

Dear Valued Guest, Greetings from Somerset Millennium Makati! Please accept our sincere apologies for this obviously inconvenient and upsetting experience. This was a highly unusual situation and this is relayed to our Residence Manager for his immediate action. How one of our staff acted on this recent stay is totally unacceptable and we understand why this had contributed largely to... More 

Travelers are raving about these Makati hotels

Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 18, 2015 via mobile

We stayed for one week at LP 1 with our family of 6 and loved it. Father in law also stayed at 1208. Thoroughly impressed with the service and attitude of the staff esp reception, the doormen always helped with our 2 strollers, concierge very helpful. Would highly recommend this place. So close to Greenbelt mall. Great barber/salon place downstairs... More 

Was this review helpful? Yes
SomersetMillennium, Manager at Somerset Millennium Makati, responded to this review

Dear Valued Guest, Thank you for your wonderful comments regarding Somerset Millennium Makati. We will ensure we try our hardest to live up to your expectations. We are also very pleased to hear that you enjoyed the services of our in-house Barbershop, John Barbers. We hope to host you again in the very near future. Yours Sincerely, The Management More 

Melbourne, Victoria, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 12, 2015

This is my second stay at this hotel. The first being about 4 years ago. We required a room for a large group (6 adults plus children) that had a kitchen; the 3 bedroom penthouse served our needs for an excellent price (early book no refund offer) with breakfast (for 3). Having a son with special needs we requested if... More 

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SomersetMillennium, Manager at Somerset Millennium Makati, responded to this review

Dear Valued Guest, Warmest Greetings from Somerset Millennium, Makati! It was a great pleasure having you stay at Somerset Millennium Makati. Thank you for sharing your feedback about your stay experience with us. We have noted your observations on the apartment and especially the breakfast quality. Please be assured that I will coordinate these with the team. We will continue... More 

KL
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 4, 2015

Very nicely located hotel out of the main road but yet nearby to greenbelt mall. Walk-able distance. Hotel nice, furnishing a little old. Internet speed 5 mb/s pretty good. Pool a little too cold for swimming. Gym is good. Breakfast is so so. Yoghurt not cold. Hot food is nice. Juice is made from cordial. Coffee/Milo/Choc hot drink from dispenser... More 

Was this review helpful? Yes 3
SomersetMillennium, Manager at Somerset Millennium Makati, responded to this review

Dear Valued Guest, Warmest Greetings from Somerset Millennium, Makati! We would like to express our sincerest gratitude for choosing Somerset Serviced Residence. We are glad that you’ve had a pleasant stay and we would like to thank you for taking time to share your invaluable comments. As we are committed to delivering the best possible service, we shall give your... More 

Tokyo, Japan
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 23, 2015

アパートメントホテルで、キッチン・冷蔵庫・電子レンジも揃っていて便利。 部屋はベッドルームとリビングがあり、広々してくつろげます。 コンビニが隣と目の前にあり、ミネラルウォーター・ビール・おつまみの調達に 便利。TVも多くのプログラムを選択できます。ただ使用方法がわかりにくいので、 コントローラーをON後にTVのスイッチを入れ、更にコントローラーで入力する等、 操作方法の説明を受けておいた方が無難です。LANは有料となっていましたが、 無料で使えました。残念なのは、ホテルのアメニティ。 備付の液体石鹸が手洗いとシャンプーを兼ねています。リンス・コンディショナー はありませんので、必要な方は持参必須。トイレットペーパーの予備も置いてなく、使用後少なくなっても替えないので、TELをして持ってきてもらう状態。 3日目から、「予備を置いていただきたい」とメモ書きを残しました。 スリッパかサンダルも持参しましょう。エアコンの温度設定に御注意。 つけっぱなしで寝てしまい、体調を崩す方が多いようです。 In an apartment hotel, a kitchen, a refrigerator, the microwave oven is prepared, too and is convenient.There are convenience stores in front and the neighbor , is convenient for the procurement of mineral water beer, snacks. TV usage is incomprehensible,We need turn on TV by Two controllers. You... More 

Was this review helpful? Yes 2
SomersetMillennium, Manager at Somerset Millennium Makati, responded to this review

Dear Valued Guest, Thank you for your online review. We are sorry to hear about your disappointment with some of our amenities. As we are keen to make improvements to enhance our residents’ overall stay at our properties, I have shared your feedback with the Residence Manager who will ensure that all your concerns are highlighted to all department heads.... More 

Manchester, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 26, 2015

This hotel is excellent for business trippers who want to be in the heart of Makati. Great location, about 2 minutes away from the all-consuming Greenbelt Mall complex. The hotel itself is very comfortable too... I have stayed in three different rooms whilst working there on different occasions and each one is a decent size and comes with useful amenities... More 

Was this review helpful? Yes 4
SomersetMillennium, Manager at Somerset Millennium Makati, responded to this review

Dear Valued Guest, Thank you for taking the time to share the highlights of your stay in the property; it is very inspiring to hear how everything was taken care of by the staff - from the moment you arrived and all throughout your stay. I'll be sure to pass on your kind words to the rest of my team... More 

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