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BSA Suites - Makati

103 Carlos Palanca Street, Makati, Luzon 1223, Philippines
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BSA Suites - Makati
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90 Reviews from our TripAdvisor Community

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baguio city
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

BSA suites provides good location if you have business along the end of Ayala Avenue, since its just walking distance. Greenbelt area (GB 1 and GB 5) is also walking distance. The hotel is just average, with basic amenities, the breakfast was so so..

Helpful?
Thank rosegutz
Hong Kong
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I had only 2 nights here, and found it not bad at all. Big and basic, but good value for money. Located in Makati, which is where I wanted to be, I reserved a “studio executive” (single room) online, but, upon arrival, got an upgrade, for whatever the reason, to a “one bedroom executive”. As well as the bedroom, this... More 

Helpful?
Thank OCWilliams
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is really good! The Fo staff was ao understanding and very good to.us! The service is very good as well! Well the room is really really comfortable and very cozy! The only thing I can say is that the wifi connection is really slow or u can barely connect inside the room! The breakfast is also small and... More 

Helpful?
Thank rex c
Cernusco sul Naviglio, Italy
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed January 3, 2016

We were supposed to get a 4 bedrooms suite, but it was not possible. The place was totally dirty with dead cockroaches, leftover condoms, filthy windows and dangerous electric panel falling apart (see pictures). Staff was not even so helpful. Never again. For sure there are many better places in the same area, do not waste your time and money... More 

Helpful?
Thank Cescocri
BSASuites, Manager at BSA Suites - Makati, responded to this review

Dear Valued Guest, Please accept our deepest apology for the unpleasant experience. All concerns mentioned will be addressed to concerned department and given full attention to improve our service. We are certainly looking forward to serve you better in the future. Kind regards, Renan Tuazon BSA Suites Duty Manager More 

Travelers are raving about these Makati hotels

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 10, 2015 via mobile

Condotel type of place. Nearby to all business centers in Makati. The room is big since we have the 3 bedroom suite. Its nice they have a sink and closet inside. They also have appliances you can use like rice cooker, electric kettle, microwave & a fridge. The bathroom is nothing but normal has hot water. BEST: Walking distance to... More 

Helpful?
Thank Jj L
BSASuites, Manager at BSA Suites - Makati, responded to this review

Dear Valued Guest, Thank you for sparing your time in posting your positive feedback. It is good to know that you had a positive stay. The location of the hotel is indeed very convenient both business and leisure. We hope we can welcome you back in the near future. Best regards, Renan Tuazon Duty Manager BSA Suites Makati More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 8, 2015 via mobile

I regret being too cheap on a Hotel here in Makati Because we get what we pay for. Entering the building it has that smelly old place. I am so sensitive with any smells, fragrances, molds and dust. This is an old condo. When I enter the room the sofa is discusting and felty. I would never use it. TV... More 

Helpful?
Thank Puakenekenepikake
BSASuites, Manager at BSA Suites - Makati, responded to this review

Dear Valued Guest, Thank you very much for giving feedback about your stay, we greatly value any comments that we receive. We sincerely apologized for the inconvenience that caused you. We are taking necessary steps to get superior level of service. We are certainly looking forward to serve you better in the future. Best regards, Renan Tuazon Duty Manager BSA... More 

Baltimore, Maryland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 1, 2015

I had to care for a colleague who became ill on a visit to the Philippines, and this location near Makati Medical and Greenbelt Mall meant we could take care of medical issues and get everything else we needed (good access to restaurants, pharmacies and food). This is not a full service hotel. Some apartments have permanent residents, others have... More 

Helpful?
Thank jlynnhardy
BSASuites, Manager at BSA Suites - Makati, responded to this review

Dear Valued Guest, Thank you for your very kind feedback about your recent stay. BSA Suites is nestled in the heart of Makati Business District which indeed provides convenience for guests travelling both business and leisure We truly appreciate your suggestion which helps us better our service to our guests. We look forward to see you back on your next... More 

Chiang Rai Province, Thailand
Level Contributor
3 reviews
1 of 5 stars Reviewed October 25, 2015

Very old and not very clean place. Had to argue with staff just to get the complimentary water since I stayed 2 nights! Doorman asked my why I was going in to the place. No pool to my knowledge like they show on the website. Only plus is LOCATION. If you need a place close to Thai Embassy or shopping... More 

Helpful?
Thank Bob S
BSASuites, Manager at BSA Suites - Makati, responded to this review

Dear Valued Guest, Thank you very much for giving feedback about your stay, we greatly value any comments that we receive. We sincerely apologized for the inconvenience that caused you. We are taking necessary steps to get superior level of service. We are certainly looking forward to serve you better in the future. Best regards, Renan Tuazon Duty Manager BSA... More 

United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed October 21, 2015

Booked this hotel during my business trip here at Philippines. Staffs were very courteous and attentive.. The room where I've stayed was peaceful and spacious. Enjoyed cooking at their kitchenettes. One of the best things about this place is the great location! Very near at different Ayala destinations.. A good hotel for a budget traveler <3 Be back again here... More 

Helpful?
Thank Jasmine F
BSASuites, Manager at BSA Suites - Makati, responded to this review

Dear Valued Guest, It is a pleasure to read that you were delighted with your stay at BSA Suites. Thank you very much for sharing your comments with us on Tripadvisor as they help us in improving our service. We hope we can welcome you back in the near future. Best regards, Renan Tuazon Duty Manager BSA Suites Makati More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 15, 2015 via mobile

this would have been my 3rd time to stay. Since I am a repeat customer, I must have liked the service! However, for this stay we were disappointed. The sheets were old and frayed, there were no knives in the kitchen even for cutting cheese, and we had to ask help from the front desk to help us with the... More 

Helpful?
1 Thank Fightingnatin
BSASuites, Manager at BSA Suites - Makati, responded to this review

Dear Valued Guest, Thank you for taking time to inform us your recent visit and bringing this matter to our attention. We sincerely apologized for the inconvenience that caused you. We are taking necessary steps to get superior level of service. The BSA Suites is actively working to improve service levels and your feedback has proven to be invaluable. We... More 

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