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All 65 Makati hotels

Berjaya Makati Hotel - Philippines

3.0 of 5 Hotel   |   7835 Makati Avenue, Corner Eduque Street, Makati, Luzon 1209, Philippines (Formerly Berjaya Manila Hotel)
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Ranked #28 of 65 Hotels in Makati
A recent review
5 of 5 stars reviewed 1 week ago
Gerald M Lisnaskea, United Kingdom
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563 reviews from our community

Traveler rating
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    164
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Lisnaskea, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I go to the Philippines on business regularly and need a great place to stay,this location is perfect for my needs in every way from arrival to departure.My stay involves meetings,the hotel go out of their way to provide excellent facilities for this.

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review here at tripadvisor regarding your wonderful stay here in our hotel. Comments like this continue to inspire us to do better in servicing our guests and clients. Rest assured that the compliments will be extended the people who helped to creating memorable total experiences to your stay.... More

Adelaide, Australia
Contributor
17 reviews 17 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights after moving from a nearby budget hotel that wasn't suitable. While it was a bit more expensive, it was well worth the price difference and we had a very enjoyable stay. The staff are very professional and friendly. At check in they informed us there were no rooms left with the required bed configuration... More

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for sharing your experience at our Hotel during your recent stay. Very much appreciate your kind words and good comments about our staff and hotel that made your stay enjoyable. As for the other comment that you mentioned have been brought to the attention of our related department. We are committed to you our valued... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

3-4 star hotel, it is very good location, close to main town shopping, restaurant, bars. It has wide and clean room. I lived in level 12 and 18, it hard to have signal for wify in the room. However it all good in general.

Was this review helpful? Yes 1
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review here at trip advisor regarding your stay here in our hotel. The WIFI problems that you mentioned have been brought to the attention of our related department. We are committed to you our valued guests and are taking immediate corrective steps. I sincerely thank you for the... More

Los Angeles, California
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good service, conveniently located close to the airport, as I'm traveling in transit back to the USA. The room was clean, a little dated furnishing, could use a little work but it's was comfortable. The bathroom was decent, but clean with all the extra personal hygiene stuff. The free in room wi fi was fast, no problem with connections. Free... More

Was this review helpful? Yes 1
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and good comments about our staff and hotel that made your stay memorable and enjoyable. We are so happy you enjoyed your stay and look forward to... More

Chennai, Tamil Nadu, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Berjaya hotel at Makati in Manila offers good accommodation, good Internet connectivity, good food and conveniently located from the airport. Hosts in the hotel are very good. Everytime I needed any help they were there to assist me.

Was this review helpful? Yes 1
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for delivering the good news. Comments like this continue to inspire us to do better in servicing our guests Rest assured that the compliments will be extended the people who helped to creating memorable total experiences to your stay. We are looking forward to your next visit and wish you the best to your business... More

Hong Kong
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

- Overall it's a quality place to stay. - Furniture slightly old, but it's clean. - Bed is comfy. Room is spacious - A bit expensive, comparing to surrounding choices. - Surrounding streets are slightly dangerous. Not close to MRT/LRT

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review here at tripadvisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments that made your stay memorable and enjoyable. We are so happy you enjoyed your stay and look forward to welcoming you back on your... More

Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Always had great service here, warm and helpful. Rooms are always clean. Great for that mid range hotel and I will stay here again. The staff are the main credit to the hotel. Also a good location on Makati Ave

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and good comments about our hotel and staff that made your stay memorable and enjoyable. We are looking forward to your next visit and wish you the... More

Darwin, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

They charged me double and have still not put the refund back in my account! I stayed at this hotel in June, got a little sick and had to stay there longer. There was a mix up and I payed twice for my stay on my credit card. They told me that it was automatically put back in to my... More

Was this review helpful? Yes 1
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I... More

Makati, Philippines
2 reviews
5 of 5 stars Reviewed July 13, 2014

Bought a voucher from Ensogo which costs Php 1, 999 and I was completely amazed by Berjaya Hotel. We got a deluxe room and everything was perfect, Customer service is good. Bathroom is clean, bed is nice and big, lighting structures looks cozy and etc. Bah tub is lovely - I loved how the water flows from the shower and... More

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for delivering the good news. Comments like this continue to inspire us to do better in servicing our guests We are so happy you enjoyed your stay and look forward to welcoming you back and wish you the best in your business and personal endeavors. Thank you. Sincerely yours, Norazman Chung General Manager More

epsom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed July 12, 2014

I stayed here back in 2007 when it was under the Best Western chain and wrote a glowing review, alas this is not the case this time. I had booked the room through Asia Rooms who I use for all my hotel accommodation when travelling within the Philippines and check in's have never been a problem, however I was kept... More

Was this review helpful? Yes 1
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, We appreciate your feedback about your recent stay with us. I apologize that some aspects of your stay did not meet your expectations. We look forward that you will give the hotel another chance to serve and make it up to you. Please do let me know on your next trip to Manila as I would like... More

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Additional Information about Berjaya Makati Hotel - Philippines

Address: 7835 Makati Avenue, Corner Eduque Street, Makati, Luzon 1209, Philippines (Formerly Berjaya Manila Hotel)
Phone Number:
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $
Hotel Class:3 star — Berjaya Makati Hotel - Philippines 3*
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Also Known As:
Best Western Manila
Manila Best Western
Best Western Makati
Makati Best Western
Berjaya Makati Hotel - Philippines Metro Manila

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