We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Berjaya Makati Hotel - Philippines

3.0 of 5
Hotel website
7835 Makati Avenue, Corner Eduque Street, Makati, Luzon 1209, Philippines (Formerly Berjaya Manila Hotel)
Special Offer
BEST AVAILABLE RATES
Berjaya Makati Hotel - Philippines
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #32 of 72 Hotels in Makati
A recent review
3 of 5 stars reviewed 5 days ago
Ailzypie Sydney, Australia
Write a Review

610 reviews from our community

Traveler rating
    79
    258
    178
    70
    25
See reviews for
38
67
69
78
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (610)
  • Mar-May only
    (117)
  • Jun-Aug only
    (136)
  • Sep-Nov only
    (191)
  • Dec-Feb only
    (166)
All months
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My family and I stayed at the Berjaya for one night. We arrived just around check-in time of 2pm but the booking was not showing up in their system so we had to wait around until they confirmed with the booking site (orbitz). The rooms we booked were not available so they upgraded us to the next tier which was... More 

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, I sincerely apologize for the long wait you had to bear with when you checked-in due to your booking was not in our system. The problem that you mentioned about the airport transport price was highly unusual and does not reflect the standard used at our Hotel, we therefore would like to sincerely express our deepest regret... More 

Bartlett, Tennessee
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was pretty plain and TV was static on most channels. Staff was slow on several occasions which was annoying. Hotel Taxi was good though, so I can give them that. Location is not to bad. Walking distance to good restaurants and shopping. Overall, I was a little disappointed by overall experience vs price.

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking your time to write a review here at trip advisor regarding your stay here in our hotel. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. Thank you... More 

Manila, Philippines
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We planned on sloth-ing the weekend out on this staycation, but we wasted time figuring out how to access our hard drives on the tv, so we went out to buy an 8gb thumb drive in case the tv doesn't support higher capacity drives. Then we rented PCs outside to transfer videos and movies into our tablets and newly bought... More 

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, I would like to extend our sincerest apologies for any inconvenience you may have experienced during your stay with us. Rest assured that Berjaya Makati Hotel always strives to fulfill our mission in providing all our guests with a memorable experience. It is with much regret that you have experienced difficulties in the hotel particularly with our... More 

Cavite City, Philippines
1 review
5 of 5 stars Reviewed 2 weeks ago

Thos hotel is so nice, they are all friendly especially Mr.Regie the restaurant manager and ofcourse all the staff there. My boydriend amd I stayed in this hotel for 4 times amd we are always satisfied of their service. We are planning to stay here again this 2nd week of April as we liked it very much! :)

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for delivering the good news. Rest assured that the compliments will be extended to staffs that helped to creating memorable total experiences to your stay. We are so happy you enjoyed your stay and look forward to welcoming you back on 2nd week of April and wish you the best in your business and personal... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location was good if you want to be in Makati City. Very friendly and helpful staff. Rooms were clean and ok but nothing special, some had nice views of the city. Gym and pool were a bit of a disappointment as was the quality of the WiFi

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review here at trip advisor regarding your stay here in our hotel. Very much appreciate your comments about the good location, very friendly and helpful staff and clean room of our hotel. As for the other comment that you mentioned have been brought to the attention of our... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We've been in the hotel for about 14 times already. My parents stayed here and they enjoyed themselves. My husband's daughter and our son liked it alot and me and my husband just feels always at home at berjaya. The staffs are always nice and accomodating, they are not snob unlike in other hotels. Reggie the manager of the bar... More 

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and good comments about our hotel and staffs that made your stay memorable and enjoyable. We are so happy you enjoyed your stay and look forward to... More 

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

To be fair, the main reason I chose this hotel in the first place is because it's a made in Malaysia company ( it's obvious now, where I'm from:)) But to be fair, their lobby wasn't as fitting as the name suggest nor the number of star awarded to it, the lobby is abit too small, abit too narrow, abit... More 

Was this review helpful? Yes 1
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. We are committed to you our... More 

Delft
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 8, 2015

We stayed at Berjaya twice, the last time was okay but recently, my Filipino parents who were senior citizens, were refused with 20% discount which they are entitled with as enacted by Philippine law. In the Philippines, senior citizens can enjoy this 20% discount when purchasing local airfare, dining in restaurants, booking a hotel, etc. My parents were both refused... More 

Was this review helpful? Yes 3
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, I sincerely apologize for any inconvenience of this unfortunate incident has caused you and your parent We would like to clarify that we do have special rate for Senior Citizen and the rate have been offer to you is the best rate we can offer. Thank you again, for your honest feedback, our apologies again and I... More 

Manila
Contributor
19 reviews 19 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed March 3, 2015

We sent ourselves to this hotel by accident, it was raining hard that time and this was what we thought the safest bet among the hotels within the area. The only good thing about this hotel is their accessibility to different establishment. A chain of restaurant, convenience store, malls and even transportation is within reach. But aside from that, you've... More 

Was this review helpful? Yes 3
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. We are committed to you our... More 

Cebu City, Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 28, 2015

the service was good, hotel staff was accommodating and the environment of the hotel particularly the lobby was nice.. my friend has little bit issue about the rooms internet connection. It was a bit slow cannot surf website properly.. Shower was not that good it has a bit leakage.. the water directly went out from the bathtub when we start... More 

Was this review helpful? Yes 1
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Appreciate that you posted a review here at Trip Advisor complimenting the Hotel good service, accommodating staffs and nice lobby environment The problems that you mentioned have been brought to the attention of our related department. We are committed to you our valued guests and are taking immediate corrective steps to regain your confidence in us. Thank... More 

Questions? Get answers from hotel staff and past guests. Ask a question

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (69)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (1)
Viewed
Dining (6)
Viewed
Bathroom (5)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (10)
Viewed
Business center/function rooms (2)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question