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Berjaya Makati Hotel - Philippines

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7835 Makati Avenue, Corner Eduque Street, Makati, Luzon 1209, Philippines (Formerly Berjaya Manila Hotel)
Berjaya Makati Hotel - Philippines
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Ranked #32 of 71 Hotels in Makati
A recent review
3 of 5 stars reviewed 4 days ago
Peteward70
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605 reviews from our community

Traveler rating
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    70
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (605)
  • Mar-May only
    (112)
  • Jun-Aug only
    (136)
  • Sep-Nov only
    (191)
  • Dec-Feb only
    (166)
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1 review
3 of 5 stars Reviewed 4 days ago NEW

Location was good if you want to be in Makati City. Very friendly and helpful staff. Rooms were clean and ok but nothing special, some had nice views of the city. Gym and pool were a bit of a disappointment as was the quality of the WiFi

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review here at trip advisor regarding your stay here in our hotel. Very much appreciate your comments about the good location, very friendly and helpful staff and clean room of our hotel. As for the other comment that you mentioned have been brought to the attention of our... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We've been in the hotel for about 14 times already. My parents stayed here and they enjoyed themselves. My husband's daughter and our son liked it alot and me and my husband just feels always at home at berjaya. The staffs are always nice and accomodating, they are not snob unlike in other hotels. Reggie the manager of the bar... More 

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and good comments about our hotel and staffs that made your stay memorable and enjoyable. We are so happy you enjoyed your stay and look forward to... More 

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

To be fair, the main reason I chose this hotel in the first place is because it's a made in Malaysia company ( it's obvious now, where I'm from:)) But to be fair, their lobby wasn't as fitting as the name suggest nor the number of star awarded to it, the lobby is abit too small, abit too narrow, abit... More 

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. We are committed to you our... More 

Delft
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at Berjaya twice, the last time was okay but recently, my Filipino parents who were senior citizens, were refused with 20% discount which they are entitled with as enacted by Philippine law. In the Philippines, senior citizens can enjoy this 20% discount when purchasing local airfare, dining in restaurants, booking a hotel, etc. My parents were both refused... More 

Was this review helpful? Yes 2
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, I sincerely apologize for any inconvenience of this unfortunate incident has caused you and your parent We would like to clarify that we do have special rate for Senior Citizen and the rate have been offer to you is the best rate we can offer. Thank you again, for your honest feedback, our apologies again and I... More 

Manila
Contributor
19 reviews 19 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We sent ourselves to this hotel by accident, it was raining hard that time and this was what we thought the safest bet among the hotels within the area. The only good thing about this hotel is their accessibility to different establishment. A chain of restaurant, convenience store, malls and even transportation is within reach. But aside from that, you've... More 

Was this review helpful? Yes 2
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. We are committed to you our... More 

Cebu City, Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

the service was good, hotel staff was accommodating and the environment of the hotel particularly the lobby was nice.. my friend has little bit issue about the rooms internet connection. It was a bit slow cannot surf website properly.. Shower was not that good it has a bit leakage.. the water directly went out from the bathtub when we start... More 

Was this review helpful? Yes 1
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Appreciate that you posted a review here at Trip Advisor complimenting the Hotel good service, accommodating staffs and nice lobby environment The problems that you mentioned have been brought to the attention of our related department. We are committed to you our valued guests and are taking immediate corrective steps to regain your confidence in us. Thank... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

Sadly lost my phone on arrival and due to the fact had no card numbers they were happy for me to delay payment Rooms are very big and we'll furnished nice bathroom clean towels and bed linen every day. One draw back food and drinks were quite expensive but outside the hotel plenty of places to eat Great place for... More 

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review here at trip advisor regarding your stay here in our hotel. Very sorry to know that you have lost your Phone on arrival. I sincerely thank you for the kind words and good comments about our hotel and staffs The problems that you mentioned have been brought... More 

Chennai (Madras), India
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 18, 2015

A nice hotel in the heart of Makati city. Stayed there for 6 days in first week of Feb 2015. The service is excellent and rooms are good. The major advantage is the location. The food is good. Indian menu is an added advantage

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments about our hotel. We are serving authentic Malaysian and Indian Cuisine in our restaurant and function rooms. Very happy you enjoyed your stay... More 

St Rosa
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 16, 2015

This is a place for groups of young people and singles who want to have a nightlife.For families not suitable.Reason for this is of course the location-the little dirty part of Makati-here you can experience things maybe not allowed in the rest of Makati ( Only with parental guidance ). I stay 5 nights ( Business ) and the room... More 

Was this review helpful? Yes 1
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I... More 

Quezon City, Quezon City, Philippines
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 2, 2015

Berjaya is a very nice and affordable hotel. I hosted a bachelorette party here and booked a deluxe room. The room is nice and the beds are big it can fit 4 people. The thing I love about this hotel is that they did not complain even if we were very noisy. The location is quite nice there are many... More 

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for sharing your experience at our Hotel during your recent stay. Appreciate your comments about the nice room, big bed, good location and value for money of our hotel. Looking forward to meeting you when you are back to stay with us. Thank you. Sincerely yours, Norazman Chung General Manager More 

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