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Berjaya Makati Hotel - Philippines

7835 Makati Avenue, Corner Eduque Street, Makati, Luzon 1209, Philippines (Formerly Berjaya Manila Hotel)
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1 room 1 guest
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Berjaya Makati Hotel - Philippines
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644 Reviews from our TripAdvisor Community

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Traveler rating
    84
    269
    189
    75
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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    (644)
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Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed today NEW

Nothing much to complaint or compliments. Basically you have all the 3* hotel facilites. The last time i tried Best Western Makati and to compare, Berjaya is much better. Internet provided free and given 2 bottles of mineral plus coffee making, toiletries, cable tv etc for the price you paid, i guesa its value for money. Location is perfect; surrounded... More 

Was this review helpful? Yes
Batangas City, Philippines
1 review
4 of 5 stars Reviewed 1 week ago

I was looking in the internet to book my accommodation. Tripadvisor is somehow true. When i read the suggestions and comments tru this website to the BERJAYA Hotel. Well, some are positive and negative, I and my partner went to the said the hotel. We arrived to the hotel very late and i don't create my reservation online since i... More 

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments that made your stay memorable and enjoyable. Rest assured that the compliments will be extended to Albert, who helped to creating memorable total... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Wi-Fi signals low in room,no space in lobby as they convert it to restaurant, Cheater's as they show good picture of rooms actual differs, water supply in washroom very low. Keep away from this hotel. Located in very busy area of makati,heavy traffic outside

Was this review helpful? Yes 1
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I... More 

Travelers are raving about these Makati hotels

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Their staff make everything easy for you, from reservations, to adjustments of said reservations, the front desk receptionist, swift with the checking-in process, the roomboy immediately there to help with the luggage. I requested for a smoking floor, which the hotel has on the eighth, thank God. Of course the elevator opens to the smell of nicotine as expected, and... More 

Was this review helpful? Yes 1
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for sharing your experience at our Hotel during your recent stay. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. I sincerely thank you for the kind words and the good comments about our hotel and staffs that made your stay memorable and enjoyable. Comments... More 

Guam, Mariana Islands
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed on the 17th floor. Nice and high enough over the noise of the constructions and street below. Great lobby bar made even better by nightly 2-3 member bands. Very good music and entertainment right at your lobby, no need to travel, can't beat it. Staff very attentive. Been here numerous times and have made it my place to stay... More 

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments about our hotel and staffs that made your stay memorable and enjoyable. We are looking forward to your next visit and wish you... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

The room is clean and tidy. Staff are friendly and cooperative. Food are OK. Easy access to the restaurants, mall and shops. Good transportation but the price a bit higher. Overall, I am satisfied with the hotel. One of the best option to stay in Makati, Manila.

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Appreciate that you posted a review here at Trip Advisor complimenting our hotel was one of the best option to stay in Makati, Manila. Looking forward to meeting you when you are back to stay with us again Thank you. Sincerely yours, Norazman Chung General Manager More 

Knokke-Heist, Belgium
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 29, 2015

We are frequenting Berjaya Makati Manila (formerly Best Western Astor) already surely 10 years and almost every year we stay there a few days during our yearly holiday in the Philippines during July and August. All personnel is very friendly and helpfull. A lot of the personnel are still the same. Breakfast, drinks and rooms are nice and for us... More 

Was this review helpful? Yes 2
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments about our hotel and staffs that made your stay memorable and enjoyable. We are so happy you enjoyed your stay and look forward... More 

Makati, Philippines
1 review
4 of 5 stars Reviewed July 27, 2015

The rooms were non-smoking, clean and spacious with good amenities and furnishings. Staff were cooperative and room service meals on offer were of a good variety, American, Indian sub continent, Malaysian and Philippines. Pool is clean, restaurant offers good buffet breakfast. Located on Makati Avenue is in good location for transport to shopping centres, restaurants and local entertainment venues. All... More 

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest Thank you for delivering the good news. Comments like this continue to inspire us to do better in servicing our guests. Rest assured that the compliments will be extended to staffs, which helped to creating memorable total experiences to your stay. We are so happy you enjoyed your stay and look forward to welcoming you back on... More 

1 review
4 of 5 stars Reviewed July 14, 2015

I stayed 9 nights. It's very good place to stay. Friendly staff nice food. But hotel transportation bit higher than normal price. Room price much higher too. Other than that it's great place to stay . Specialy cafe staff at night very good but they need decent dress up not like wat they wearing now. I will looking forward to... More 

Was this review helpful? Yes
NorazmanC, General Manager at Berjaya Makati Hotel - Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review here at trip advisor regarding your wonderful stay here in our hotel. I sincerely thank you for the kind words and the good comments about our hotel location, friendly staff and nice food that made your stay memorable and enjoyable. We are looking forward to your next... More 

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