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All 62 Makati hotels

Raffles Makati

5.0 of 5 Hotel   |   1 Raffles Drive, Makati Avenue, Makati, Luzon 1224, Philippines
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Ranked #3 of 62 hotels in Makati
A recent review
5 of 5 stars reviewed 5 days ago
Arthold Bangkok, Thailand
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71 people have reviewed this hotel

Traveler rating
    59
    6
    3
    2
    1
See reviews for
9
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Bangkok, Thailand
Contributor
18 reviews 18 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have booked the hotel first time and stayed for nights. I have to say the service in the hotel is outstanding / perfect. All Employees had been genuine friendly and helpful and always remembered my name and my habits. The Junior Suite I stayed was wonderful with an excellent view over Makati. I enjoyed as well the private pool... More

Was this review helpful? Yes 1
Cookeville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Raffles Makati, located within the Fairmont hotel is a true hidden gem in Makati. I find myself in the Philippines for business frequently, and I have stayed in several other properties over the years. I decided it was time for a change, and couldn't be happier with the choice. Raffles offers nicely furnished living quarters. My room featured a small... More

Was this review helpful? Yes 3
Raffles_FairmontPH, Hotel Manager at Raffles Makati, responded to this review

Dear Adam B, I'm glad that you decided to book your most recent trip to the Philippines at Raffles Makati. It's always a pleasure to welcome new guests. I'm happy to learn that you had a comfortable stay and enjoyed all the amenities our suite has to offer. Thank you very much for taking the time to recognise our hotel... More

Quezon City, Quezon City, Philippines
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

super friendly and accomodating staffs. the rooms and hotels have amazing interiors and amenities. the rooms are huge and very comfortable to stay in :) we will definitely go back and refer to more friends!! :)

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 4
Raffles_FairmontPH, Hotel Manager at Raffles Makati, responded to this review

Dear karensio, Thank you very much for your kind words. I'm glad that your overall impression of Raffles Makati is amazing. I'm very happy to hear that you'll stay with us again in the near future. It's very kind of you to refer us to your friends -- thank you for that! Next time you long for another staycation, I... More

Dhahran
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice place to be in, you feel at home. Very clean and located in a very secure area. The staff in this hotel are very friendly and waiting to help at in any time. It is a wonderful place for a honeymoon.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 4
Raffles_FairmontPH, Hotel Manager at Raffles Makati, responded to this review

Dear Sulaiman A, I wish to thank you for your fantastic feedback. I'm delighted that we were able to make you feel right at home. Thank you for your wonderful feedback on our facilities and most of all, our hotel colleagues. I'm glad that they were able to assist you with your needs and made you feel well looked after... More

Los Angeles, California
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel does a good job with limited space in a crowded metro area. Only 32 rooms and 8 (+1) suites. Yet still manages to give an elegant, sumptuous, tasteful charm with its whole being. Food was OK to good. Room service food quality needs work. That was fine since Greenbelt/landmark mall was just across the street. But what makes... More

Was this review helpful? Yes 3
Raffles_FairmontPH, Hotel Manager at Raffles Makati, responded to this review

Dear JamieChu, Thank you very much for your wonderful review of Raffles Makati. I'm happy to learn that you enjoyed your stay with us and consider our service to be one of the best. We're honoured and humbled by your gracious commendations. Thank you for placing such high regards for our hotel colleagues. I'm truly fortunate to be working with... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed at the raffles hotel in manila, the rooms are nices.. but the cleaners always missed things.. the hotel only as 1 restaurant which is quite sad, with the size of the hotel.. the food does need improving .... when theirs a event if your stay in the hotel you will pay more than people who will visit from... More

Was this review helpful? Yes 2
Raffles_FairmontPH, Hotel Manager at Raffles Makati, responded to this review

Dear richie_uk2, I appreciate hearing from you and wish to thank you for sharing your experience with us. Feedback from our guests is the most valuable advice we can receive as it helps us recognize our strengths and areas of challenges. I am saddened to learn that you were not fully satisfied with our housekeeping service and the food provided... More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 2, 2014

Booked an overnight to celebrate my husband's birthday. Our package included High Tea for 2, Cocktails & Buffet Breakfast. The Tea package had enough food for 4 persons. The buffet breakfast had a good selection. Missed out on the cocktails as we had dinner out of the hotel with friends. The suite was very clean with a super comfortable bed... More

Was this review helpful? Yes 4
Raffles_FairmontPH, Hotel Manager at Raffles Makati, responded to this review

Dear Alsq, I hope your husband had a wonderful birthday celebration with us. I wish to thank you for choosing to spend it with us, we're happy to be part of such an important milestone. I'm glad that you enjoyed the inclusions of your stay. I understand that you missed out on the evening cocktails. I'd like to think that... More

Newcastle, Australia
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 28, 2014

I could not have asked for anything more from Raffles Makati during my stay. The most noticeable thing about it was the enthusiasm of their staff, many tried to remember my name throughout the stay and they seemed proud to be providing such an excellent level of service no matter whether it was something expected or special requests/issues. I stayed... More

Was this review helpful? Yes 7
Raffles_FairmontPH, Hotel Manager at Raffles Makati, responded to this review

Dear Jake M, I wish to thank you for recognizing the passion and enthusiasm of our hotel colleagues. I'm glad that their service provided you a wonderful stay experience. I'm happy to learn that you enjoyed your stay in our Executive Suite and had a great time at both Writers Bar and Long Bar. I hope to welcome you back... More

Kuala Lumpur, Malaysia
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed February 28, 2014

Hotel is located in CBD Makati, right across Landmark and Greenbelt3 shopping mall. It is part of the Fairmont building and both have separate entrances. I had the advantage of staying in Fairmont Gold/Club room two months prior, and must say i preferred the service level in Fairmont. Raffles room is excellent, large, beautiful, but what is missing is cables... More

Was this review helpful? Yes 3
Raffles_FairmontPH, Hotel Manager at Raffles Makati, responded to this review

Dear williamlye, I'm glad that you had a comfortable experience in our suite. I understand that your stay would have been more convenient if the cable were provided to you. We will take note of your preference to ensure that such is provided on your next stay. I'm saddened to hear about the challenges you experienced with our service. Feedback... More

Nashville
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 25, 2014

Had breakfast at their Spectrum restaurant. Greeted by the most welcoming group of hostesses (Charmaine and Heart was their names). All the servers made sure I didn't need for anything (Mya, Marina, Bianca, and Kristine are just a few that stood out). I will be visiting here for a few weeks, so as I learn more of the staff names,... More

Was this review helpful? Yes 6
Raffles_FairmontPH, Hotel Manager at Raffles Makati, responded to this review

Dear Waudaman, I wish to thank you for taking the time to thank and recognise our hotel colleagues. Your kind commendations are much appreciated. I will make sure that Charmaine, Heart, Mya, Marina, Bianca, Kristine and Jenny will get the recognition they deserve for providing you a wonderful stay experience at Raffles Makati. I look forward to your next visits... More

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Additional Information about Raffles Makati

Also Known As:
Raffles Makati Metro Manila
Address: 1 Raffles Drive, Makati Avenue, Makati, Luzon 1224, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Makati
#3 Business Hotel in Makati
#7 Family Hotel in Makati
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Raffles Makati 5*
Official Description (provided by the hotel):
Unrivalled charm, endlessly enchanting with unparalleled grace, understated refined and contemporary luxury. Raffles Makati is a legendary oasis of calm and elegance nestled in the most prestigious address of Makati Avenue, in the financial and cultural hub of the Makati district. ... more   less 
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