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Raffles Makati

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1 Raffles Drive, Makati Avenue, Makati, Luzon 1224, Philippines
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Raffles Makati
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194 reviews from our community

Traveler rating
    163
    22
    5
    3
    1
See reviews for
31
49
23
58
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
  • All months
    (194)
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    (36)
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    (36)
  • Sep-Nov only
    (58)
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    (64)
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1 review
4 of 5 stars Reviewed yesterday NEW

I scheduled an ocular today and was really impressed with the one who guided me through the rooms, Mr. Mark Matito. I believe he is from the butler department. Raffles was actually fully booked but in spite of that he actually found a way to show me one of the biggest room you had. From being very professional, warm and... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best place I stay on . People there will let you feel that you in your home . Hotel location great near to everything you need .even you don't want to go out still ther is a lot of place inside .

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 2
Raffles_FairmontPH, Hotel Manager at Raffles Makati, responded to this review

Dear Wa'il F, Thank you for considering Raffles Makati as your home in Manila. I'm glad that our colleagues made you feel welcomed during your stay with us. It would be a pleasure to be of service to you again. Sincerely, Oliver Dudler Hotel Manager More 

New York City, New York
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was one of the best I have ever stayed in. It is extremely nice and comfortable. The staff is amazing. I would strongly recommend this to others travelling to Manila. I hope to stay there again soon.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 5
Raffles_FairmontPH, Hotel Manager at Raffles Makati, responded to this review

Dear John Francis O, Thank you for your kind commendations. I'm glad that we were able to provide you one of the best hotel experiences you've had. I wish to thank you as well for describing the service of our colleagues as amazing. We always appreciate any graciousness extended to us by our guests. We look forward to welcoming you... More 

Sydney
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall, staying here was a great experience. Highlights for me were the helpful attitude of the staff; the room in general and the clean and well equipped gym. If i'm back in Makati, I will definitely be using the hotel again.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 5
Raffles_FairmontPH, Hotel Manager at Raffles Makati, responded to this review

Dear Robert M, I'm glad to learn that you had a great experience at Raffles Makati. Thank you for taking the time to give recognition to the helpfulness of our colleagues, including the wonderful condition of our facilities. We look forward to welcoming you back in the future. Sincerely, Oliver Dudler Hotel Manager More 

1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was my first time , and wont be the last indeed, the quality of the reception was almost perfect , the rooms was clean and new decorated , nothing wrong at all Best regrade to them for what they did ,

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 9
Raffles_FairmontPH, Hotel Manager at Raffles Makati, responded to this review

Dear Aws A, Welcome to Raffles Makati. I'm glad to learn that your recent stay with us will not be the last. It would be a pleasure to welcome you back again. Thank you for describing your stay experience as perfect. Your kind words are very encouraging. Rest assured that we will try our very best to continue giving you... More 

Kuala Lumpur, Malaysia
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great place to stay. The personal service level clearly exceeded my expectations and you really feel welcome and valued at this hotel. It is not a cheap place to stay, but most places down town Makati are quite pricy. Location is great, just next to Landmark and Greenbelt, and there are several good options for food, drinks,... More 

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 11
Raffles_FairmontPH, Hotel Manager at Raffles Makati, responded to this review

Dear Soren S, I appreciate hearing you. Thank you for taking the time to share with us your wonderful experiences at Raffles Makati. I'm glad that you appreciated the personalised service offered by our colleagues. I'm also happy to learn that you felt well taken care of throughout your stay. It would be a pleasure to have you stay with... More 

Quezon City
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

a great place for a business meeting. When you go back to your room, you are transportd to a cozy, quiet and homey place. Beautiful interiors, complete amenities and with a staff that is very professional

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 10
Raffles_FairmontPH, Managing Director at Raffles Makati, responded to this review

Dear Ermenilda A, Thank you for taking the time to share with us your pleasant experience at Raffles Makati. I am pleased to learn that you had a wonderful and comfortable stay. Please do keep us in mind on your next business meeting to Makati City. Kind regards, David Batchelor Managing Director More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When you are away from home for months at a time you want to be staying in the best hotels in the best location with the best staff, wouldn't you agree? After two long term stays at Raffles Makati, I can confidently say they continue to deliver the most outstanding service in every possible way. ALL staff has been amazingly... More 

Was this review helpful? Yes 10
Raffles_FairmontPH, Managing Director at Raffles Makati, responded to this review

Dear Vicki M, It is always a pleasure to welcome you back at Raffles Makati. I wish to thank you for your loyalty and patronage. I am glad that you and Rodney continue to enjoy your stay with us. We are honoured to be called your home in Manila and we look forward to seeing you both again in the... More 

2 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Raffles in Makati is one of the finest extended stay hotels I have stayed in. There is ample space for a couple or family with small children. A fully functional kitchen with a dishwasher, and a washer and dryer in the room. The refrigerator is full-sized. Amenities are excellent, and there are two large screen TVs. The breakfast buffet is... More 

Was this review helpful? Yes 17
Raffles_FairmontPH, Managing Director at Raffles Makati, responded to this review

Dear Andrew B, Thank you for considering Raffles Makati as a fine hotel. I am pleased to learn that you had a comfortable and wonderful stay. I have taken note of your feedback on our breakfast offering. I will share your thoughts with our culinary team so they can review the menu cycle. Thank you for this feedback. We look... More 

New York, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 16, 2015

We stayed for a total of 8 days at Raffles Makati in January and we absolutely loved it! The service there is by far the BEST! Amazing people, perfect location, great breakfast buffet, and beautiful rooms.

Was this review helpful? Yes 15
Raffles_FairmontPH, Managing Director at Raffles Makati, responded to this review

Dear Sison S, Thank you for making Raffles Makati your home during your recent visit to Manila. It was a pleasure to have you stay with us. I am pleased to learn that you had a wonderful stay and consider our service as one of the best. You are very kind. I do hope that you will stay with us... More 

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