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Raffles Makati

Travelers' Choice award winner
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1 Raffles Drive, Makati Avenue, Makati, Luzon 1224, Philippines
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Raffles Makati
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278 Reviews from our TripAdvisor Community

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San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 15 nights during the holiday season, December 2015 - January 2016. Unit 1216 (1 bedroom) at the Raffles Residences was slightly smaller than the one I booked in June 2015 and faced a view of the Raffles swimming pool on the 9th floor. Still, the unit was as efficiently laid out. Service was great, very accommodating. The Raffles... More 

Helpful?
1 Thank CCReyes
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review

Dear CCReyes, Thank you for your kind review. I'm sorry that we were not able to provide you with the same room as your last visit, but I hope that the room was still to your liking. I'm glad that you were able to enjoy your stay with us. We look forward to your next stay. Sincerely, Oliver Dudler More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Short stay of 2 nights. main points to note for me was the cleanliness of the room, the modern amenities and the service. surprise cake and birthday note left in room by the butlers which was a nice touch. definitely will return to raffles if in manila again

Review collected in partnership with Raffles Hotels & Resorts

Helpful?
2 Thank patelp328
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review

Dear patelp328, Thank you for your kind review. I'm glad that we were able to delight you during your stay. We look forward to welcoming you back soon. Sincerely, Oliver Dudler More 

Sydney, Australia
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

For accommodation at the high end of the decadence spectrum, without completely blowing the budget, look no further than Raffles. The staff, rooms, food and general ambiance are superb. Where places like the Hilton fall short is on the detail. Try getting a good cup of coffee at your breakfast table in the Hilton, a surprising challenge! Raffles breakfast buffet... More 

Helpful?
5 Thank Tim H
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review

Dear Tim H, Thank you for your kind review. I'm glad that we were able to provide with service that warranted such a candidly enthusiastic response. I hope that we can look forward to many more visits from you. Sincerely, Oliver Dudler More 

Cavite Province, Philippines
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have no complains on this hotel. stay there for more than a year and their services always great.staff are very friendly and their services is the best. Near shopping malls and good restaurant .I always wanted to go back on this hotel..

Helpful?
4 Thank Krissy C
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review

Dear Krissy C, Thank you for your kind review. I'm glad that you were delighted with your stay with us. We do appreciate feedback from returning and long staying guests, as it lets us know how our performance has kept up over time. I hope that we can expect to see more of you for many more years to come.... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Wayyy too excessive with the "sir's and maam's", gets quite annoying after a while. It needs to be toned down, A LOT! We're a young couple and the last thing we want to hear is that! And to have butlers? So degrading. Also, is it really necessary to have a morning and an evening housekeeping service? Who stays here? A... More 

Helpful?
3 Thank Kimberley T
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review

Dear Kimberly T, Thank you for your review of Raffles Makati. I'm sorry to hear that you found the enthusiasm of our colleagues, and our Butler service not to your liking. The Raffles brand has long been synonymous with legendary service, and I can assure you that our butlers take great pride in what they do. The hard work that... More 

San Francisco, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the best place that we have stayed in Manila. Every staff member that we dealt with was great. We were lucky enough to be upgraded to an Executive Suite via our AMEX program even though it was peak season. The suite is very big and probably more than needed if you don't have a lot of relatives coming... More 

Helpful?
4 Thank Tod R
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review

Dear Tod R, Thank you for your review. I'm glad that you enjoyed your time at the Raffles Makati. We're certainly more than happy to provide our guests with as considerate and luxurious service as we can. Indeed, we are building a new restaurant within the hotel. We're quite excited to unveil it in the coming months. Do visit us... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Everything in this hotel is perfect, but it doesn't come cheap. The location itself is already something that makes the price worth it. It is located in the middle of classy Ayala Malls so you can't run out things to do. The amenities are excellent and the services are also good. 5/5

Helpful?
4 Thank Hans Gabriel A
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review

Dear Hans Gabriel A, Thank you for your kind review. I'm glad that you enjoyed your time at the Raffles Makati. I'm happy that we were able to provide you service that you were happy with, and that you seemed to have enjoyed the benefits of our location as well. We hope that you come visit us again soon. Sincerely,... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Raffles Makati went above and beyond the level of service that you would normally expect in a hotel! They outdid themselves again ! We usually stay at the Fairmont since I'm a Premier member , this time we decided to try Raffles , and we made the right decision ! I love the Fairmont but Raffles stole me heart! We... More 

Helpful?
4 Thank alfonso c
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review

Dear alfonso c, Thank you for your wonderful review. It seems as though you immensely enjoyed your stay with us, and I'm glad that our colleagues were able to delight you so well during your stay. I'm happy to hear that you enjoyed afternoon tea at Writers Bar. Thank you for choosing to celebrate your milestone with us. We hope... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel full of indulgences. Impeccable service from the staff. Wonderful amenities. Can not fault this opulent establishment. Loved every minute. Can't wait to get a chance to stay here again. Excellent!!!

Helpful?
4 Thank Laura S
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review

Dear Laura S, Thank you for your kind review. I'm glad that we were able to make your stay a pleasant one. We look forward to welcoming you back soon. Sincerely, Oliver Dudler More 

Sofia, Bulgaria
Level Contributor
90 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Quality is not in question here as it is all top notch. Be ready to shell out as it is a true five star hotel. For my business trips I will always stay here as it is close enough to AIM for a pleasant walk. No further comments as my stay there was all I expected from the Raffles chain.

Helpful?
3 Thank Chipotle_Lover
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review

Dear Chipotle_Lover, Thank you for your review of Raffles Makati. I'm glad that your stay was a pleasant one, and that you found our location to be most convenient for your needs. We look forward to welcoming you back soon. Sincerely, Oliver Dudler More 

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