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All 67 Makati hotels

Palm Rock Residences

3.0 of 5 Hotel   |   6060 Palma corner Oasis St Poblacion,, Makati, Luzon, Philippines
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Palm Rock Residences
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Ranked #21 of 67 Hotels in Makati
A recent review
5 of 5 stars reviewed 3 weeks ago
MD S San Leandro, California
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23 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Leandro, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located in Rockwell area. Stayed for couple of weeks and my overall experience was excellent. Hotel was very clean with complete amenities. Staff were very friendly and accommodating. View of the city from the rooftop at night was great. Food was good with couple of choices to choose from. Safety and security was no problem at all. The location was... More 

Was this review helpful? Yes
PalmRockPH, Public Relations Supervisor at Palm Rock Residences, responded to this review

Hi! We're happy to know that you found our hotel clean and our staff friendly. We're glad that you liked our location, too. Thank you for your review! We hope you stay with us again! :) More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Initially, I was skeptic about the good reviews of this hotel. But when I stayed, lo and behold! They were all true! The hotel is small yet very CLASSY, CLEAN, AMAZING CUSTOMER SERVICE.. The Deluxe room where I stayed was awesome. The fixtures and furniture are all new. The downside only is most taxi drivers are not familiar with the... More 

Was this review helpful? Yes
PalmRockPH, Public Relations Supervisor at Palm Rock Residences, responded to this review

Hi, Reginald! You seemed very pleased with your stay at your hotel, and that makes us glad. Thank you for choosing Palm Rock. We'll wait for your return! :) More 

Bangkok, Thailand
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed November 1, 2014

I was taking a shower in the enclosed shower stall when I suddenly heard outside the shower a very loud gushing of water, and a flailing, thrashing sound. For some inexplicable reason, the floor- (and gonads?) sprayer -- I think it's called a deuce -- attached to the wall behind the toilet tank had gone on full-blast, and was whipping... More 

Was this review helpful? Yes
PalmRockPH, Public Relations Supervisor at Palm Rock Residences, responded to this review

Hi, Keith! We apologize for any inconvenience your experience at our hotel may have caused you. This is not the brand of service that we would like Palm Rock to be known for. Rest assured that we are doing our best to avoid such an incident in the future. Thank you for your review! We value your feedback as we... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 14, 2014

stayed here for 5 nights in October. The staff is very friendly and helpful. Had a chance to meet manager and owner and they are very good too. there were 3 problems with the hotel poor housekeeping, pathetic breakfast include Pre-plated toast with butter and scrambled egg with coffee. being four star rating thats very poor breakfast with no choice... More 

Was this review helpful? Yes
PalmRockPH, Public Relations Supervisor at Palm Rock Residences, responded to this review

Hello! Thank you for your review. We'll let our staff know that you found them friendly and helpful. It's also nice to know that you were impressed by your rooms and amenities. As for your comments about the breakfast, we'll take note of them and see how we can serve you better next time. We're glad that you still think... More 

Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2014 via mobile

Found this place via Trip Advisor and on the strength of past reviews. I booked for 5 nights. Was really happy with the modern well appointed room and the location in Rockwell which seemed safe and a easy walk to a great Mall and the restaurants nearby.. Could not fault the service and the staff were very efficient and friendly.... More 

Was this review helpful? Yes
PalmRockPH, Public Relations Supervisor at Palm Rock Residences, responded to this review

Hi! Thank you for choosing to stay at Palm Rock! We're happy that you considered our hotel a great find, a hidden secret. Those words are nice to hear. We'll tell our staff that you found them efficient and friendly. We'll wait for your next visit! More 

Kaiapoi, New Zealand
Top Contributor
64 reviews 64 reviews
42 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed August 14, 2014

Room safe did not work, so changed room. Breakfast was included, but that was short of normal - I think they know now what they need to do to fix it. I can still recommend this place as the staff really tried their best to cover the system shortcomings. Taxis struggle to find the location, so download the area map... More 

Was this review helpful? Yes
PalmRockPH, Public Relations Manager at Palm Rock Residences, responded to this review

Hi! Thank you for choosing to stay with us after several times! We do hope, too, that taxi drivers can find our hotel more easily, but maybe it's also nice to be a "hidden gem" in the city. Indeed, we are happy to be located in a quiet neighborhood, and most of our guests seem to appreciate that fact too.... More 

Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
171 helpful votes 171 helpful votes
5 of 5 stars Reviewed August 12, 2014

Stayed here again after a year & half. Place is still excellent. Rooms & beddings in excellent condition!. Palm Rock Residences is truly a gem for a fairly new boutique hotel nestled in midst of bustling Makati. Located in Rockwell vicinity ... Palma St(coming from Rockwell/Power Plant) or Osias St(front entrance of hotel) The staff were fantastic! & ever ready... More 

Was this review helpful? Yes 2
PalmRockPH, Public Relations Manager at Palm Rock Residences, responded to this review

Hi! We were happy that you stayed with us again. Expect the same kind of service from us on your next visit! Also, we're sure that other people who want to stay with us will find your review helpful. We appreciate it. Thanks! More 

Paris, France
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 7, 2014

I actually stayed two times in July '14 in this hotel. The first time upon my arrival in Manila, and the second time before leaving the Philippines. In total, I stayed 7 nights there The hotel is located in Makati, an upscale part of Manila, close to Rockell Drive. It is good to mention that all taxi know Rockwell drive,... More 

Was this review helpful? Yes 1
PalmRockPH, Public Relations Manager at Palm Rock Residences, responded to this review

Hi! It's nice to know that you chose to stay with us not only once but twice during your stay here in our country. You seem to be very happy with our location and the service that our staff offered you during your stay. We'll do something about the minor problems you mentioned. We sure hope that you visit us... More 

Perth, Australia
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed August 3, 2014 via mobile

Nicely furnished and appointed. Safe area which is also reasonably quiet and clean. Good air con, TV and modern bathroom fittings.(shower excellent!!) Small room but there is a computer writing desk and wifi works in the room. Only letdown is the atrocious breakfast prepared by the receptionist and guard. Multitasking is not working here :( chefs should prepare food and... More 

Was this review helpful? Yes 1
PalmRockPH, Public Relations Manager at Palm Rock Residences, responded to this review

Hi! We're happy to know that you find our room nice and our location safe. We wish you had a more positive experience about your breakfast though. We'll see what we can do to improve the items on our menu. We hope you visit us again! More 

cebu
Contributor
20 reviews 20 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 29, 2014

Stayed here for almost a week, and I can say that I was able to rest properly amidst the craziness that is Makati. The rooms are quite small but well arranged and clean. The staff are really friendly and helpful. This is a good place if you're only after a nice place to stay, minus all those frills fancy hotels... More 

Was this review helpful? Yes 1
PalmRockPH, Public Relations Manager at Palm Rock Residences, responded to this review

Hi, Ivana! We're happy to know that you find our hotel quiet and cozy. We'll let our staff know what you think of them. We hope you stay with us again when you visit the Metro! Thank you! More 

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Additional Information about Palm Rock Residences

Address: 6060 Palma corner Oasis St Poblacion,, Makati, Luzon, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palm Rock Residences 3*
Number of rooms: 25
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Also Known As:
Palm Rock Residences Makati, Metro Manila
Hotel Style:
#6 Best Value Hotel in Makati

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