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All 67 Makati hotels

One Pacific Place Serviced Residences

3.5 of 5 Hotel   |   161 HV Dela Costa Street , Salcedo Village, Makati, Luzon 1220 , Philippines
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One Pacific Place Serviced Residences
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Ranked #21 of 67 Hotels in Makati
A recent review
5 of 5 stars reviewed 2 weeks ago
Aaron Morissey T Manila, Philippines
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136 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed today NEW

I rented an apartment here for some time and paid top dollar for a tiny space. It was furnished with the cheapest of furniture, plastic plates and cups, the couch was so uncomfortable you couldn't sit and watch the TV, microwave never worked and no attempts made to repair it. A Filipino guest would stay in the hotel and throw... More

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Frankfurt, Germany
1 review
2 of 5 stars Reviewed 4 days ago NEW

Look old the place in the swimming pool area . There is no sun chairs ???.Polite staff. Bad gym only little excercise equipment.Nice lobby . Good resturant. Only Bad again is no sun chairs in the swimingpool area , even though there is space for them ??

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel parking had sufficient space for a mid-size SUV. Hotel check-in was quick and easy, the room was not too spacious, the bathroom felt cramped but clean. The hotel was near enough to some attractions. Clean as it maybe, I cannot really say that I'll be a returning.

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Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Leland S, Thank you for your feedback, we truly appreciate your honesty as this aids us to continuously improve the hotel as well as our services. Refurbishments of some of our facilities are ongoing, so we hope you get to go back and experience an improved One Pacific Place Serviced Residences which hopefully will meet your expectations. Please email... More

Manila, Philippines
2 reviews
5 of 5 stars Reviewed 2 weeks ago

It was my 3rd stay in this hotel and I should say that they never fail to make my stay worth it either for business or for pleasure. My 1st and 2nd stay in this hotel was with my family and the 1 Bedroom Suite is just perfect for an ideal weekend family staycation. Their swimming pool is one of... More

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Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Aaron Morissey T, It is wonderful to know that you consider us in your favorite hotels, and we sure hope to keep it that way. I am glad that you and your family most especially your kids had enjoyed your stay with us every time you are in Manila particularly our swimming pool. We always look forward to welcoming... More

Singapore
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in One Pacific Plaza for only one night which is on 27th Oct. This service apartment is best for work or business visit. The rooms and toilet are very clean. They provide all the necessary items in the room.The bed,pillow all very comfy. The breakfast is very limited but not bad. Overall,it is a very neat hotel with... More

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Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Fairoz83, I am delighted to know that you had a great stay with us here at One Pacific Place Serviced Residences. It was always a pleasure to give our guests the best possible stay whenever they are in the hotel. That is truly a remarkable praise that we intend to keep, and we hope to be of service to... More

Taipei, Taiwan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just stayed one night at this property. It locates in the business district, and about 20-minutes walk to GreenBelt, 30-minutes to MRT station. McDonald's, 7-11 and FamilyMart is nearby, and Jolibee is just across the avenue, so no problem to grab some food at night. Our studio is at 22nd floor, clean and spacious. No surprise nor disappointment. There is... More

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Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Kuanpl, Thank you for the time to share your experience while staying in the hotel. We truly appreciate your honesty as this aids us to continuously improve the level of our service in all aspect. I am afraid there has been confusion with regard to the hotel floor as we do not have any hotel room on the 22nd... More

Subic, Philippines
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked 2 rooms online for this hotel. Pool is great. Lobby is clean, cool and cozy. Staff are inexperienced. The downside here is the noise level. You could hear every footstep, doors closing opening which by the way affects your sleep quality.. Needs acoustic treatment on the hallways to minimize noise. Dining staff are very helpful.

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear leftcorner, I am sorry to hear about your experience, but thankful for bringing it up to our attention as this motivates us to continuously get better on the level of our service. Your points are well noted and discussed with the concerned departments. As a matter of fact the hotel has ongoing refurbishments to address the noise concern and... More

Seattle, Washington
Contributor
11 reviews 11 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is in the heart of Makati, close to everything but traffic is a different story. I stayed in a one bedroom suite and size of the room is decent. I stayed for 3 days and I will say that it was an average stay. Breakfast needs to be improved and add more seating capacity so guess does not wait... More

Was this review helpful? Yes 1
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Jeffrey D, Thank you for the nice review and for the honesty. I am glad that our service did not disappoint you. Your comments are well noted, and we will make sure to improve on these with our team. The restaurant is still in the process of renovating and improving our breakfast menu to better suit the taste and... More

Pasig, Philippines
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Tired of the hustle and bustle of the work week? Stressed and got no time for out of town trips? Here's a good tip for you. Why not treat yourself to a staycation? Recently, a friend of mine gave me a treat for my birthday and dang that was one helluva treat! I really enjoyed our staycation! We stayed for... More

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Inhinyerong_gala, Belated happy birthday to you! I hope you had a blast with your family, and thank you for making One Pacific Place Serviced Residences a part of your very special day. We also want to thank you for a very detailed review and for your kind words that will surely motivate us to do even better. I hope... More

Mandaluyong, Philippines
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

Had my 2nd visit with this hotel and I am greatful with their improvement. Very polite staff in reception assisted me with my flight rebooking. Daiily breakfast served at their famous Strand cafe was superb. Will definitely visit this hotel and recommend to my friends.

Was this review helpful? Yes 1
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Sean R Thank you for sharing your recent experience with One Pacific Place Serviced Residences. It is truly inspiring to know that you considered us again for the second time and had noticed the efforts that we did in order to improve. I am glad that you always enjoy your stay with us. We always look forward to welcoming... More

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Additional Information about One Pacific Place Serviced Residences

Address: 161 HV Dela Costa Street , Salcedo Village, Makati, Luzon 1220 , Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — One Pacific Place Serviced Residences 3.5*
Number of rooms: 144
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Also Known As:
One Pacific Place Serviced Residences Makati, Metro Manila

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