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One Pacific Place Serviced Residences

161 HV Dela Costa Street , Salcedo Village, Makati, Luzon 1220 , Philippines
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One Pacific Place Serviced Residences
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204 Reviews from our TripAdvisor Community

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Traveler rating
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    74
    36
    5
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A residential hotel that has a very good location. Recommended for people who has business around Makati City, Very clean room with good service from its staffs. Rooms have relaxing ambiance. Worth stay guaranteed.

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Manila, Philippines
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have stayed in this hotel twice and it's been great! And so, I've decided to celebrate my gf's birthday here last July 20th. I really wanted it to be a surprise. I booked us a suite room which was just perfect. I had to prepare the room first for a sweet birthday setting so being able to check in hours... More 

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Checked-in on July 21 early morning, the reception gave me a room wherein the sink lid is not working well then there was no wifi in the room. Sink problem engineer problem was fixed while the wifi every time there is a wifi problem the same receptionist will never call me back to inform me what is happening. She will... More 

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear L.S, Thank you for sharing your observations during your stay with us. I am very sorry about the challenges that you encountered. Please be assured that each and every point that you mentioned is well noted and has been discussed resolved immediately by our team to ensure that this will never happen again in the future. Thank you also... More 

1 review
5 of 5 stars Reviewed 1 week ago

My girlfriend and I stayed here last weekend. We had a marvelous stay here. Excellent service and good interiors! The staff are courteous, efficient and helpful. Our room was spacious and the view was really great specially at night. Our only qualm was that we can hear the loud noise from the other room. Overall, it's a great place to... More 

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Justin A, Thank you for your excellent review and sharing your observations during your stay with us. I have taken note of your comment regarding the noise concern in your room. I truly appreciate you bringing this to my attention, as this gives us the opportunity to improve in providing the best service for all our valued guests like... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

One Pacific Place is one of the best hotels I've ever been to. I felt relaxed, my 4 children loved the pool and my husband Henry And I adored the staff for their well mannered behavior. I was so delighted with the low cost of the staying, hope you keep it up until the next time we stay there, which... More 

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear JulieMorl, Thank you for your excellent feedback. It is good to know that you find your stay with us a luxurious memory, especially how the team was extremely polite and attentive to your needs. I am also delighted that your husband and children had enjoyed the swimming pool. I will definitely share your comments with them. I look forward... More 

Metro Manila, Philippines
2 reviews
5 of 5 stars Reviewed 2 weeks ago

we spent our weekend in this hotel, me and my family were able to relax and spend quality time together. the room is clean and very comfortable. breakfast is good though there's not so much of variety to choose from. the people at the front desk are very pleasant, always ready to smile, the housekeeping staff are very helpful too.... More 

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear miagirl2015, Thank you for your excellent review. It is good to know that you and your family had spent quality time together during your stay with us. I am also glad that you had enjoyed our strategic location and explore the nearby areas. I will definitely share your comments with them. I look forward to welcoming you on your... More 

Chennai (Madras), India
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a wonderful stay in this hotel for 8 days. The Hotel is located in a nice locality. The Room is clean and comfortable. Occasionally I could hear noise from other rooms but not very disturbing. Breakfast buffet is pretty ok. They dont have a lot of options if you are a Vegetarian but still you eat enough to... More 

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear AshokMela, Thank you very much for the good feedback. It was great to know that you enjoyed your stay with us and had the chance to explore the nearby areas. I look forward to welcome you on your next business trip to One Pacific Place Serviced Residences! Regards, Eduard Tatel Front Office Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Tried this hotel to escape the busy life for just an overnight stay and to deviate from the usual weekend at home even for just one night. Just chill, stay at the room all day all night! We were very happy that indeed we were free from stress. friendly staff, good food, nice room service, great room. all in all... More 

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear aerua, It was great to hear that your expectations were met during your recent stay at One Pacific Place Serviced Residences. Thank you for sharing your comments about the hotel rooms, good food and excellent service I look forward to welcoming you on your next visit to Manila. Regards, Eduard Tatel Front Office Manager More 

Manila, Philippines
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful stay in this hotel. We are happy with the way we are treated by the front desk staff who are very helpful. The room is clean with comfortable bed however, we could hear noise from the other room. Location is walking distance to banks and malls. Definitely we will stay again next time.

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear pamsque, Thank you for your excellent feedback. It is good to know that you enjoyed your stay with us, especially how the team was very helpful and attentive to your needs. I will definitely share your comments with them. I look forward to welcoming you on your next visit at One Pacific Place Serviced Residences! Regards, Eduard Tatel Front... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We are indeed very satisfied with services we've got from this hotel in the heart of makati. It has great location and very accessible. All the staff were very friendly. I must say that it also served delicious food. The servers were very attentive. Will definitely come back!!

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear renrenrenrenren, I am glad to know that you enjoyed your stay with us here at One Pacific Place Serviced Residences and appreciate our warmth hospitality and sumptuous food. I will make sure to share your kind comments to the team and I hope to welcome you back again soon! Regards, Eduard Tatel Front Office Manager More 

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