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All 65 Makati hotels

One Pacific Place Serviced Residences

3.5 of 5 Hotel   |   161 HV Dela Costa Street , Salcedo Village, Makati, Luzon 1220 , Philippines
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One Pacific Place Serviced Residences
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Ranked #20 of 65 Hotels in Makati
A recent review
5 of 5 stars reviewed yesterday
Aristedes S Boracay, Philippines
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121 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Boracay, Philippines
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I checked in late in the evening and yet it was handled professionally by the receptionist on duty. They were very attentive and detailed of all the information I should have while in the hotel. There were two security on duty at the front door and I would say I felt secured the way they handle the people getting in... More

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Lake Tahoe (California), California
Contributor
11 reviews 11 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I’ve traveled extensively and I rarely depart a hotel with such a negative impression. At this price and rating, One Pacific Place is a complete and utter disappointment. It makes me wonder who is behind all the ‘excellent’ ratings. Their standard studio room is very small, the beds are on the firm side, and the minibar is really overpriced for... More

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Kathmandu, Nepal
Top Contributor
66 reviews 66 reviews
41 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 9, 2014

This is a reasonable place to stay in Makati. The hotel is centrally located with access to major shopping malls, international offices, restaurants, etc. Rooms are neat and clean and service is friendly and helpful. Break fast needs to improve with healthy and continental choices.

Was this review helpful? Yes 3
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear HARI_2068, Thank you for this positive feedback. I’m delighted to know that you appreciate our strategic location as well as our service, One Pacific Place Serviced Residences, always make sure that guests have a delightful experience all throughout their stay. Regarding you concern about our breakfast, it is well noted and we are already on the process of reviewing... More

UK
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

The hotel is well placed in Makati with easy access to all the malls and shopping, restaurants and entertainment as well as two very good weekend markets. staff could not be more helpful. If getting a rental apartment they are small, very! But spic and span and very clean and well maintained. A hotel room is roomy and comfortable too.... More

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Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear suep2000, Thank you for taking the time to write about your experience with One Pacific Place Serviced Residences. It’s great to know that you had a wonderful and worry-free stay. Please accept my sincere apologies for your not so good impression in our restaurant as we are on the process of improving our menu and will ensure that you... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 29, 2014 via mobile

We stayed in a 2 bedroom apartment on the 37th floor. Great views however the opening windows with no fly screens or locks was a bit nerve racking for a mum of 2 small kids! It was comfortable enough for 2 adults & 2 kids with a small lounge, 2 bathrooms (though quite small) & kitchenette. Decor & furnishings I... More

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Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Jackie D, Thank you for letting us know about your recent experience at One Pacific Place Serviced Residences. We will look into the areas that need improvement so that guests like you will have a more pleasant stay. For your points on improvement, I have well taken note of these to further discuss with our team, and appreciate your... More

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 3, 2014

Located near the business district, this is a good place if you're traveling for business. If you're staying over the weekend, this place is near Salcedo Saturday Market -- a good place to check filipino delicacies and enjoy weekend among locals. Mini gym avail + swimming pool (+/- 15m length) Quite a walk to the shopping malls (Greenbelt, Glorietta) -... More

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Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear PlumeriaLove, Thank you for choosing One Pacific Place Serviced Residences and for this insightful review. I appreciate that you were satisfied with our location, products and services. Regarding your concern about the rate, we always ensure that our rate is always competitive with other serviced apartments within Makati central business district however when you book via online travel agencies... More

Manila, Philippines
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 24, 2014

Stayed here for 4 days with two other people. The rooms are clean, spacious and very comfortable. Bathroom is also spacious with minimal signs of wear and tear. The kitchen and living room are well-equipped. Very friendly and helpful staff. The location is good, although its a lengthy walk to Greenbelt malls but the roads you pass are clean and... More

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Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear AbbyCat2013, Thank you for your review and overall positive comments about your recent stay with us. We truly appreciate the time you have taken to commend our team and the product we offer here at the property including our location. On behalf of the management and team, we thank you for the endorsement and we look forward for your... More

Marikina, Philippines
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 24, 2014

Parking was a breeze, got complimentary drinks when I I arrived, receptionist was nice.. Up the elevator finally got to my floor and the whole area wasn't air conditioned. Went inside my room took a while for it to be cool, it was nice and clean, suite was complete with a small kitchen.. It was hot in the Bathroom a... More

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Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear dollar_ava, Thank you for the constructive review. I am glad that service did not disappoint you, and find our rate quite competitive. It is indeed one of our strategies to offer the best rate for our clients without compromising the quality of our products and services. Please accept my sincere apologies for the challenges that you had encountered during... More

Bedfordshire, UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 9, 2014

This a new apartment/hotel to me and was starting to get a little concerned when I was traveling to it from Nasugbu. In the old part of Makati which can be a little depressing. No need for the concern though. All very modern and fresh :D Staff very attentive and friendly even when I lost my cool over the toilet... More

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Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear MrCool_2008, We truly appreciate the feedback that you have shared here. Every detail counts and we strive to provide the best experience to all our guests. Please allow me to apologize on behalf of the team for the less satisfactory points that you had mentioned particularly to the irregular internet connection at the time. I also want to thank... More

Perth, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 8, 2014

Staying in January, staff were great, rooms were clean, all amenities on sight for your convenience (gym, pool etc) Breakfast included daily and we were even upgraded when we stayed for the second time. Very close to the huge shopping centre in Makati and because it is more of the business district then no trouble and very peaceful on a... More

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear charlieb901, Thank you for sharing your experience and the challenges that you have encountered during your stay here at One Pacific Place Serviced Residences. We are grateful that you appreciate our services, facilities as well as our location. It is of extreme importance to us to address your concern regarding the credit card transactions that you stipulated. I immediately... More

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Additional Information about One Pacific Place Serviced Residences

Address: 161 HV Dela Costa Street , Salcedo Village, Makati, Luzon 1220 , Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — One Pacific Place Serviced Residences 3.5*
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Also Known As:
One Pacific Place Serviced Residences Makati, Metro Manila

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