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One Pacific Place Serviced Residences

3.5 of 5 161 HV Dela Costa Street , Salcedo Village, Makati, Luzon 1220 , Philippines
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One Pacific Place Serviced Residences
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One Pacific Place Serviced Residences
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147 reviews from our community

Traveler rating
    50
    54
    31
    3
    9
See reviews for
28
32
14
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Makati
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is very great - near major offices in the Makati Business hub and the minor street (Dela Costa) still gives that "residential feel" despite actually situated in the central business district. Very cheap compared to other hotels, and the bedroom setup will really give you the rest you're looking for after a long day of work. It offers... More 

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Sherwin D, Thank you for the nice review and for the honesty. I am glad that our service did not disappoint you and considered One pacific Place Serviced Residences as a great choice while in Makati. Your comments are well noted, and we will make sure to improve on these with our team. The restaurant is still in the... More 

Taguig
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean and spacious room with approachable and friendly staff. Lobby guards are likewise very accommodating. My balikbayans guests was very much pleased with the interiors of the rooms and other facilities of the hotel. Affordable price for a location which is very accessible to Makati malls.

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear zenyTaguig, Thank you for the excellent review, we are glad that you and your balikbayan guests had a wonderful stay with us. Our team is working hard to provide the kind of service that you had experienced and we are proud that our staff was able to delight you in every possible way. It is always a pleasure to... More 

Barcelona, España
Contributor
20 reviews 20 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went to this hotel after being stolen at my pryor one (is more fun in the philippines) so i ddnt have credit card. Had to ask a friend to book it for me. After two days had to extend since what was supposed to be done in two days was going to end being a week (dont try to get... More 

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Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear oscarbares, I am sorry to hear about your recent experience, but thankful for bringing it up as this aids us to constantly improve on our service in all aspect. Your concerns have been well noted, and this has been thoroughly discussed with the concerned teams. I am glad that despite the shortcomings, you appreciate our facilities. We make every... More 

Glendale, Arizona
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We wanted to stay in Makati and this was a 10 minute walk to the Greenbelt Malls and had about 10 or so Starbucks within a mile radius. We went to the one a half a mile away. We had a one bedroom premier suite which included a separate bedroom, full bath, living room, dining room for 2 with a... More 

Was this review helpful? Yes 1
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear PianoPaula, Thank you for your very detailed and concise overview of One Pacific Place Serviced Residences, I appreciated your kind comments. I am happy that all went well for you and your family, we certainly do provide a home away from home, and this is what we really do well. And with all the facilities that you mentioned in... More 

Manila, Philippines
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 1 week in December when they were having a room sale, it was a very good price for the stay. Studio room on the 31st floor was a bit on the small side but suited our needs. On top of a the usual hotel amenities, there was good counter space to put dishes and take-away food... More 

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear stephiec 7, Thank you very much for your detailed and excellent review also for spending your Christmas season here at One Pacific Place Serviced Residences! We were delighted to know that you had enjoyed your week long stay with us. It was also nice to hear that our strategic location and the cleanliness of our room had passed your... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 18, 2014

We've stayed in this hotel every year since its opening and always enjoy the service but this stay there was a problem with our booking ( agoda ) and the management and staff went out of its way to solve the problem with a minimum of inconvenience to us !! Great service ... always a good experience at One Pacific... More 

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Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Marty R, Thank you very much for your feedback; it gives us great pleasure to know that you were very satisfied with your overall stay in the hotel. I am glad to know that you were assisted with an urgent manner despite the problem that you encountered with your booking. We hope to have you with us and be... More 

Lincolnwood, Illinois, United States
1 review
5 of 5 stars Reviewed December 8, 2014

I stayed at OPP for a week in one of their 1 BR Suite on the 31st Fl and I am VERY SATISFIED with their service from the moment I check-in until I check-out. This place gave me a first class and Rated A experience. My suite is spacious and bathroom is very clean.Staffs are very courteous, well-mannered, and so... More 

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Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Lenette N, Thank you for the excellent review, and I appreciate you sharing the highlights of your stay in the hotel. I am glad you were able to enjoy our room as well as our service during your week long stay. I will surely pass all your kind words to our management team most especially to Ms. Glaiza of... More 

Bangkok, Thailand
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 2, 2014

Don't expect anything above average (and it may be slightly below average). Room was decent, bathroom was dismal, shower was bad, wifi was weak and pillows were uncomfortable. Laundry service was good and inexpensive. Corridors have the look and feel of a hospital with pale green color doors. Breakfast also below average. Swimming pool has basically one lane. People are... More 

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Globagard, I am sorry to hear about your recent experience, but thankful for bringing it up as this aids us to constantly improve on our service in every aspect. Your concerns have been well noted, and this has been thoroughly discussed with the concerned teams. I am glad that despite the shortcomings, you appreciate our laundry service. We make... More 

Melbourne
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed December 1, 2014

Stayed for 2 weeks in a premier suite on one of the higher floors. The hotel is relatively new and has all the facilities you would it expect from it. Generally the staff were very friendly and helpful - doormen, receptionists, housekeepers, gym trainers included. In contrast to other reviews, I had no problem with noise and had uninterrupted sleep,... More 

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear davethirty30, Thank you for your feedback, and great to know you enjoyed everything about the hotel. I am pleased to know that you appreciate the staff's efforts to make your stay comfortable. I will surely convey your appreciation with the entire team. Regarding your concern it has been discussed with our engineering team to be rectified immediately. I hope... More 

Bangalore
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 23, 2014

Good clean place in Makati city. Food is decent. Price is higher for food compared to other options available outside. However quality is better. Good rooms can be booked for training. Service is very good. Wifi available. Breakfast is complimentory but nothing grand. Recommend for business trips.

Was this review helpful? Yes
Eduard T, Front Office Manager at One Pacific Place Serviced Residences, responded to this review

Dear Niladrimc, We certainly hope that we will have the opportunity to serve you the next time you check in with us in your future travels. Thank you for the kind words and for the recommendation, I am pleased you had a wonderful stay while in Manila with us. Regards, Eduard Tatel Front Office Manager More 

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Additional Information about One Pacific Place Serviced Residences

Address: 161 HV Dela Costa Street , Salcedo Village, Makati, Luzon 1220 , Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — One Pacific Place Serviced Residences 3.5*
Number of rooms: 144
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Also Known As:
One Pacific Place Serviced Residences Makati, Metro Manila
Hotel Style:
#11 Spa Hotel in Makati

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