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City Garden Hotel Makati

4.0 of 5 Makati Avenue corner Kalayaan Avenue, Makati, Luzon 7870, Philippines
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Certificate of Excellence 2014
City Garden Hotel Makati
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City Garden Hotel Makati
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377 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located in the makati area. Close everything. Across from 7-11 and pizza hut and 2 min walk to burger king and maccas. A great breakfast with lots of options. The Internet is fast and reliable. Close to the red night area, so you see lots of interesting things. The only downside is that the rooms are dated and have thin... More 

Was this review helpful? Yes
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate your feedback during your recent stay in the Hotel. We also acknowledge your comments about our rooms being dated and we would like to let you know that part of our plans for this year is to work on improvements in our guestrooms. Thank you very much. Yours truly, Johnny G. Rios General Manager City Garden... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

me & my family stayed here for vacation. Before i booked this hotel i inquired first and call their reservations. I was very happy after because i was assisted very well. i'd also arranged a car to pick us up at the airport. i feel secured and important wen we arrived at the airport and welcomed by their airport rep.... More 

Was this review helpful? Yes
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We definitely appreciate you taking time in giving us excellent feedback for your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else we need improve on. Your valuable comments will be shared with the rest of the Team. We also look forward to... More 

Stavanger, Norway
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel is a nice place to stay in makati. hotel is in good location there is restaurant everywhere, near from malls, spa, money changer and pubs for those who want to have fun at night. I always like to stay in this area i feel safer than other part of manila because of seldom beggars around the corners and... More 

Was this review helpful? Yes 1
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We sincerely appreciate the wonderful feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else we need improve on. With regard to your concern about the mobile phone signal we are already looking into this in order to... More 

Davao City
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Every time I stayed in Manila, City Garden Makati is the hotel of my choice. The staff is more than friendly, the rooms are cleaned, wi-fi is realiable, and the restaurant offers great food for affordable charges. Congratulations to management and staff. Keep up the good service!!!

Was this review helpful? Yes 1
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We sincerely appreciate the great feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else we need improve on. Your valuable comments will be shared with the rest of the Team. We also look forward to your next... More 

Calgary
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel for a couple of days before we flew to Boracay. It is located on a very busy and noisy street; however, the hotel itself is a gem. The price is very reasonable with breakfast included. The room is small but the amenities are great, bed is very comfortable and the wifi is... More 

Was this review helpful? Yes 1
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate the excellent feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and what else we need improve on. Your valuable comments will be shared with the rest of the Team. We also look forward to your next visit... More 

Pretoria, South Africa
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here December 2014 and January 2015. On both occasions very good service from all the staff. Rooms are very clean, bathrooms adequate. The location is very good, close to shops and entertainment. TV good amount of channels to choose from. The wi-fi is reliable and fast. Can reccomend this hotel.

Was this review helpful? Yes 1
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate the great feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know where we have done well and where we need improve on. Your valuable comments will be shared with the rest of the Team. We also look forward to your next visit in... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed in different hotels and resorts in the Filippines for 3 weeks within the pricerange of this hotel. We are very satisfied with this hotel. The concept of the hotel is seen elsewhere, nice rooms, ok breakfast buffet and helpfull staff (4-5 star hotels). What made us stay great was the rooftop swimmingpool with stunning view and the location... More 

Was this review helpful? Yes 1
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We sincerely appreciate the wonderful feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know what we have done well and where we need improve on. Your valuable comments will be shared with the rest of the Team. Thank you very much. Yours truly, Johnny G.... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

i don't expect that i would write here in tripadvisor with the recent experience i had with the hotel's reservation people. i made a pencil reservation last dec 23 on behalf of my balikbayan tita. i informed the reservations staff if its okay to pay in credit card upon check-in and he said yes. tentative date of reservations is dec... More 

Was this review helpful? Yes 1
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We received your feedback during the recent stay of your relative in our Hotel. To say the least we are quite surprised with your comment knowing that you are a former Associate and you are very much aware that only reservations that have been guaranteed or paid for are the only ones encoded into our system. Nonetheless, we... More 

Amsterdam, The Netherlands
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 24, 2014

Since a typhoon was coming to the philipines we were looking for a decent hotel to sit it out. City garden has spacious rooms that look decent, but we do feel it is a bit overpriced. Bathroom was reasonably clean, but shower did not get really hot. The double beds are quite narrow for two western people. Breakfast buffet quality... More 

Was this review helpful? Yes
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate you taking time in giving us feedback for your recent stay in our Hotel. It's good to hear from guests for us to know what we have done well and what we need improve on. We have noted down you concerns about the water temperature, breakfast quality and bed size and we will be looking into... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 18, 2014

I stayed in this hotel twice in Jan 2014. The first visit was fine. The room was clean and appropriate. The hotel is in a good location for nightlife. The morning breakfast buffet was average but it seemed good value for the money. I was leaving and that takes at least 30 minutes to check out. Kind of crazy but... More 

Was this review helpful? Yes 2
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate the feedback you gave us during your stay last year. However, we would like to comment on your feedback about the check out process. It will not take you 30 minutes to check out but we have placed a notice in the rooms to have your rooms checked 30 minutes before your planned check out in... More 

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Additional Information about City Garden Hotel Makati

Address: Makati Avenue corner Kalayaan Avenue, Makati, Luzon 7870, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $
Hotel Class:4 star — City Garden Hotel Makati 4*
Number of rooms: 160
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Also Known As:
City Garden Makati
Makati City Garden Hotel
City Garden Hotel Makati Metro Manila
Hotel Style:
#7 Luxury Hotel in Makati
#8 Romantic Hotel in Makati
#12 Business Hotel in Makati

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