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City Garden Hotel Makati

4.0 of 5 Makati Avenue corner Kalayaan Avenue, Makati, Luzon 7870, Philippines
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Certificate of Excellence 2014
City Garden Hotel Makati
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City Garden Hotel Makati
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394 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Centreville, Virginia
Top Contributor
108 reviews 108 reviews
18 hotel reviews
205 helpful votes 205 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We needed a hotel in Makati but did not want to spring for the more luxurious Peninsula or Shangri-La. We were fortunate to find the affordable City Garden, conveniently located within an energetic walk or short cab ride of the above hotels, the Greenbelt and Glorietta Malls, and local parks. The entrance drop-off area is small but adequate. The marble-adorned... More 

Was this review helpful? Yes
redditch
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed 1 night arrived early and got to hotel at 8am and asked if i could check in early and they agreed. The location is great 2 minutes to walk to burgos street and all the bars and restaurants. Hotel itself is clean and good facilities and would stay again. Nice rooftop pool

Was this review helpful? Yes
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We really appreciate the feedback you gave us during your recent stay in our Hotel. Your valuable comments will be shared with the rest of the Team. We also look forward to your next visit in the near future. Thank you very much. Yours truly, Johnny G. Rios General Manager City Garden Hotel Makati More 

Wollongong, Australia
Contributor
12 reviews 12 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked again at City Garden due to my previous stay and the fact we needed a value for money hotel in a good location. The reservation process was as smooth as silk. Every interaction I had with the team was information, helpful and dealt with in a speedy manner. My one issue of the stay was on my arrival... More 

Was this review helpful? Yes
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We certainly appreciate the feedback you gave us during your recent stay in our Hotel. We took note of your concerns and we will definitely be looking into the matter in order to avoid recurrence. It's good to hear from guests to help us improve our services. Your valuable comments will be shared with the rest of the... More 

Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel about 20 times over the years and always enjoyed my stay. I stayed there with my Filipina girlfriend also over Xmas and New Year a few months ago. I'm a white guy by the way - which I mention because of the nature of my complaint. For the record, front desk staff were fantastic.... More 

Was this review helpful? Yes 1
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate you taking time in providing us feedback for your recent stay in our Hotel. We were shocked by the incident you mentioned and we will certainly look into this matter for we seriously do not tolerate such attitude from our Associates. It would be best if we could get a name but that is what we... More 

Las Pinas, Philippines
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here one time, room was ok and the pool area also. good location if your into bars just walking distance. Not far from malls too, we just walk sometimes. And some restau and fastfood outside.

Was this review helpful? Yes
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate the feedback you gave us during your recent stay in our Hotel. Your valuable comments will also be shared with the rest of the Team. We also look forward to your next visit in the near future. Thank you very much. Yours truly, Johnny G. Rios General Manager City Garden Hotel Makati More 

California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I visited the philippines way back in 2013. I stayed at City Garden Suites . The hotel is average nothing special. As i arrived, the front desk crew was busy talking on the phone. she was laughing non stop. I was just assisted after I called her attention. On my second day, i reported that my air condition was not... More 

Was this review helpful? Yes 1
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate the feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests to help us improve. We are happy to inform you that we will be implementing changes in the guest rooms which include improving our furniture. Your valuable comments will be shared with the rest of the Team.... More 

Hong Kong, China
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Made a mistake in booking this hotel. I'm supposed to book the city garden grand hotel which is the new hotel just across the street but I made a mistake. Nonetheless, it is still conveniently located next to pubs and Resto along Makati Avenue. The room is large with big screen flat tv. However, the room was so smelly probably... More 

Was this review helpful? Yes 2
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We appreciate the detailed feedback you provided us. We took note of your concerns about the room smell and we will look for ways to improve and avoid recurrence. We are happy to know that our Associates were able to meet your expectations. We will share your comments with the rest of the Team. Thank you very much.... More 

Scotland, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed here for one night on October 2014. I'm a local but I just came back home from the UK for holiday. I wanted to surprise my family which brought me to staying at a hotel because I arrived in the wee hours of the morning. The hotel is right beside the red light district, unfortunately. But that wasn't... More 

Was this review helpful? Yes 3
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We really appreciate that you took time in giving us feedback for your recent stay in the hotel. We will certainly continue to look for ways to further improve our services. Your valuable comments will be shared with the rest of the Team. Thank you very much. Yours truly, Johnny G. Rios General Manager City Garden Hotel Makati More 

Blainville, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Location : great. Great and safe neighborhood. We were near grocery and good restaurants. Service : great. Everybody was very helpful, specially the lady who helped us for visiting Manila. She was great to direct us in the city, advise us where to go or not, book taxi for us and telling is how much we should pay and helping... More 

Was this review helpful? Yes 1
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We really appreciate you taking time in giving us feedback regarding your recent stay. Your great comments will certainly make us strive to do better and these will be shared with the rest of the Team. Thank you very much. Yours truly, Johnny G. Rios General Manager City Garden Hotel Makati More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I was indeed a satisfied customer! I am so happy with the service of this hotel, staff are very accommodating, food is good, the view of Makati Skyline at the roof-deck was awesome and a lot of restaurants and pubs surrounds the hotel. The reception staff were always smiling and eager to help that is why there is no problem... More 

Was this review helpful? Yes
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Guest, We sincerely appreciate the wonderful feedback you gave us during your recent stay in our Hotel and we shall share your comments with the rest of the Team. We also look forward to your next visit in the near future. Thank you very much. Yours truly, Johnny G. Rios General Manager City Garden Hotel Makati More 

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Additional Information about City Garden Hotel Makati

Address: Makati Avenue corner Kalayaan Avenue, Makati, Luzon 7870, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $
Hotel Class:4 star — City Garden Hotel Makati 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
City Garden Makati
Makati City Garden Hotel
City Garden Hotel Makati Metro Manila
Hotel Style:
#8 Luxury Hotel in Makati
#12 Business Hotel in Makati

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