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City Garden Hotel Makati

3.0 of 5
Makati Avenue corner Kalayaan Avenue, Makati, Luzon 7870, Philippines
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Hotel amenities
City Garden Hotel Makati
Ranked #11 of 60 hotels in Makati
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246 reviews from our community

Traveler rating
    109
    73
    41
    14
    9
See reviews for
Families
37
 
Couples
60
 
Solo
70
 
Business
66
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
The world
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 21, 2013 NEW

I decided to give this hotel a 2nd chance and stayed there again for what was meant to be 7 nights but I ended up checking out after my first night. The reception staff are robots and cannot think on their feet, and despite having booked my room 2 weeks in advance it was not ready when I arrived at... More

Was this review helpful? Yes
See 3 more reviews by Private222 for Makati
South Africa
Top Contributor
123 reviews 123 reviews
81 hotel reviews
Reviews in 73 cities Reviews in 73 cities
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed May 9, 2013

I booked this place cos it was priced in the middle somewhere... and I think rightly so. It has a wonderful rooftop bar and good-size swimming pool. Wifi is free and breakfast is in the rates. The hotel staff were very good and reception were always helpful with local advice and directions etc.... and the area - lots of bars/clubs/restaurants... More

Was this review helpful? Yes 1
See 3 more reviews by Zambezikid for Makati
CGHGM, General Manager at City Garden Hotel Makati, responded to this review
May 10, 2013

Dear Guest, We appreciate the feedback you provided for your recent stay in our Hotel. It's good to hear from guests for us to know where we have done well and where we need improve on. We are happy about the positive experience you had in general and we are also concerned about your comment on the room size. We... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2013

We came here for the 2nd time because we really liked the place when we arrived in Manila 4 weeks before. Good food-especially the Linguine with pesto and prawns! Clean rooms and a very nice view from the rooftop! Take a swim up there! The Stuff is very friendly!

Was this review helpful? Yes 1
CGHGM, General Manager at City Garden Hotel Makati, responded to this review
May 8, 2013

Dear Guest, We sincerely appreciate the wonderful feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know where we have done well and where we need improve on. Your valuable comments will be shared with the rest of the Team. We also look forward to your next visit... More

San Diego, California
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 19, 2013

For $89 a night, this hotel is a good place for your money. It is located at the Industrial Center of the Philippines with all the high rise buildings and business establishments. If you need a peaceful night of sleep, then you should check this place out. It is not the best hotel in the Philippines, but for $89 a... More

Was this review helpful? Yes 2
CGHGM, General Manager at City Garden Hotel Makati, responded to this review
April 20, 2013

Dear Guest, We sincerely appreciate the wonderful feedback you gave us during your recent stay in our Hotel. It's always good to hear from guests for us to know where we have done well and where we need improve on. We are glad to hear that you found our services courteous and efficient. Your valuable comments will be shared with... More

Seoul, South Korea
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 14, 2013

Yep, great view from the top, which was enjoyable. That's the high point, so to speak. The rooms are small, but clean, the buffet breakfast is a bit above average and all the creepy old men with their young "girlfriends" who frequent the hotel are sickening. I thought Bangkok was bad. And don't be in a hurry when you go... More

Was this review helpful? Yes 2
CGHGM, General Manager at City Garden Hotel Makati, responded to this review
April 15, 2013

Dear Guest, We appreciate the feedback you gave us during your recent stay in our Hotel. We are concerned about your issue during your checkout. While it is our procedure to have the room checked it should not take you more than 5 minutes to wait and settle your bill. This only shows that we need to train our Associates... More

Calgary, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 12, 2013

My boyfriend and I stayed at this hotel for three nights. We had read the reviews online about the long check-out times but thought it couldn't be that bad. Unfortunately we were wrong. It took three different visits to the front desk to try and extend our stay by one night, then when we went to check out they tried... More

Was this review helpful? Yes 2
CGHGM, General Manager at City Garden Hotel Makati, responded to this review
April 15, 2013

Dear Guest, We appreciate the feedback you gave us during your recent stay in our Hotel. We are certainly concerned about the amount of time spent during your checkout. This definitely not what we have set as a standard. This only shows that we need to train our Associates to avoid recurrence. This is a priority! We also hope that... More

Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2013

Early this year was an awaited trip with my partner to manila.. we decided to book for a simple hotel so as to minimize our expenses. City garden makati was indeed simple... straight forward., but ohh the service was superb... Front Desk crews are accomodating to any request., I remember Lee even reommended places to see around right away.. Breakfast... More

Was this review helpful? Yes 3
CGHGM, General Manager at City Garden Hotel Makati, responded to this review
April 14, 2013

Dear Guest, We sincerely appreciate your feedback during your recent stay in our Hotel. It's always good to hear from guests for us to know where we have done well and where we need improve on. Your valuable comments will be shared with the rest of the Team. We also look forward to your next visit in the near future.... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 29, 2013

The rooftop bar is the most exciting part of this hotel. The view is indeed fantastic! As my friends and I were waiting for our order to be delivered, we noticed that the bartender mixing someone's iced tea, took the spoon, dipped it into the glass of iced tea, tasted the iced tea using the same spoon -- and placed... More

Was this review helpful? Yes 1
CGHGM, General Manager at City Garden Hotel Makati, responded to this review
April 14, 2013

Dear Guest, We appreciate feedback during your recent stay in our Hotel. We will certainly look into the concern you raised as this is definitely not our standard. Our Bartenders are trained not to mix drinks directly in the glass but in a pitcher as this is prepared by batch. Bar spoons that they use go to a separate container... More

Honolulu, Hawaii
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2013

Excellent service I had so far in a hotel, surpasses five star hotels I had stayed with. The room was good sized and fully-equipped. Filipino cuisine was excellent. I had a very good time. Filipino hospitality was great.

Was this review helpful? Yes 2
CGHGM, General Manager at City Garden Hotel Makati, responded to this review
March 29, 2013

Dear Guest, Thank you for taking time and giving us feedback during your recent stay in our Hotel. It's always good to hear from guests for us to know where we have done well and where we need improve on. Your valuable comments will be shared with the rest of the Team. We also look forward to your next visit... More

california
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 25, 2013

i enjoyed my stay here for three days. breakfast has many options everyday that kept me craving for more.swimming pool was fantastic, i am always there everyday. restaurants on the second floor and at the roofdeck were excellent, they have a good chef

Was this review helpful? Yes 3
CGHGM, General Manager at City Garden Hotel Makati, responded to this review
March 25, 2013

Dear Guest, Thank you for the feedback you gave us during your recent stay in our Hotel. It's important for us to know where we have done well and where we need improve on. Your valuable comments will be shared with the rest of the Team. We also look forward to your next visit in the near future. Thank you... More

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Hotel Summarization (Beta)

What travelers say

  • Breakfast buffet(5)
  • Very nice(5)
  • Roofdeck restaurant(3)
  • Excellent service(3)
  • Clean and comfortable(3)
  • Many times(3)
  • Great location(3)
  • Superior room(3)
  • Will definitely stay(3)

Additional Information about City Garden Hotel Makati

Address: Makati Avenue corner Kalayaan Avenue, Makati, Luzon 7870, Philippines
Phone Number:
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Business Center Fitness Center Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotels in Makati
#9 Business Hotels in Makati
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Ideal for expats, short or long term stay.Facilities includes swimming pool & gym plus full security surveillance camera.Nearby establishments:BDO bank, Makati Medical Center, Mercury drug, Mc donalds, Tropical hut, KFC, Chow-King, 7-11, Gasoline stations, Walter-Mart, Makati Square, Ayala Malls, Post office, Makati Police and Makati Fire station. ... more   less 
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Also Known As:
City Garden Makati
Makati City Garden Hotel
City Garden Hotel Makati Metro Manila

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City Garden Hotel Makati
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