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City Garden Hotel Makati

Makati Avenue | corner Kalayaan Avenue, Makati, Luzon 1200, Philippines
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City Garden Hotel Makati
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543 Reviews from our TripAdvisor Community

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Makati, Philippines
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This is a new hotel complex in Makati Avenue but once stepped inside only the lobby looks ok. Average rooms, the staff is totally indifferent to even try to accommodate you. Overrated prices for the quality and the service offered. Even new... Looks old. So many better choices than this in Makati area. Avoid.

Helpful?
Thank Stefano P
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at City Garden Hotel for 3 nights. Very reasonable price and very friendly service! Facilities are nice and we enjoyed the views at the rooftop, the pool and the breakfast buffet! Definitely will come again....

Helpful?
1 Thank Charmaine S
Sydney, Australia
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Reasonably priced 3-4 star hotel in the centre of Makati. The restaurant district of Makati is at the doorstep. Clean and well maintained. Lovely rooftop swimming pool, restaurant and bar. Staff friendly and helpful.

Helpful?
Thank Bruce J
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Loved the staff and excellent service in this hotel. Nothing was too much trouble for them. Rooms were very clean. Good breakfast buffet. Just a cool place to stay really, particularly if you want to enjoy the local bars.

Helpful?
Thank Peter D
Cebu Island, Philippines
1 review
5 of 5 stars Reviewed 4 weeks ago

Staying here at City Garden Hotel Makati is really enjoying and relaxing. Customer Service was excellent. Access to malls, bars and other shopping centers are really give it the edge for guests to enjoy. But above all guest can experience home away from home.

Helpful?
Thank Arrahbelle C
Makati, Philippines
1 review
5 of 5 stars Reviewed 4 weeks ago

Great location very near to shopping malls and bars. The staff are very hospitable specially the reception, and they are readily available to attend to your needs. Room is comfortable and linens and towels are clean. Breakfast buffet has a wide selection. WiFi is great. Perfect view at the rooftop for dinner. Very reasonably priced and situated in a very... More 

Helpful?
Thank Carlos A
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 6, 2016

We transferred from another hotel in Manila and we organised for early check in prior to arriving. We arrived at 11am (not really that early) and were able to check in, however we were then told we had to wait in the lobby for our room to be ready. We waited for almost 2 hours in the crowded lobby and... More 

Helpful?
1 Thank Sharyn M
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Ms Sharyn M, We appreciate you giving us feedback for your stay last November. While your request for an early check in was noted this was subject to availability as standard check in by hotels is at 2pm. Our Associates did whatever was possible to grant your request which you were eventually given a complimentary upgrade. Rest assure that... More 

1 review
4 of 5 stars Reviewed January 4, 2016

19th Floor for 5 nights 20th Floor for 5 nights Nothing to complain about, the staff allowed me to change rooms on the first visit when I found the room too small. I never got to eat at the roof top restaurant since it was under renovation (both visits) or the pool due to the weather. In all if there... More 

Helpful?
Thank Parry B
Taguig City, Philippines
2 reviews
5 of 5 stars Reviewed January 1, 2016

Very satisfied with this hotel's services. Food was fantastic and the staff were quite friendly despite the busy new year. Their restaurant at the roofdeck was quite nice for the new year. They have a newer more upscale hotel in the vicinity as well I'll probably try next time I'm back in Manila

Helpful?
Thank John Andrew S
St Helens, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 29, 2015

Excellent staff greeting you - room a good size - the highlight was having a meal in the roof top restaurant food was very good & a good selection - there was a very good group performing too - from the roof top you can see most of Makati - the hotel is located well among the bars & restaurants... More 

Helpful?
2 Thank DAVID H
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