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BEST WESTERN Oxford Suites Makati

518 P. Burgos Corner Durban Street, Makati, Luzon 1210 , Philippines
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BEST WESTERN Oxford Suites Makati
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Ranked #39 of 72 Hotels in Makati
A recent review
3 of 5 stars reviewed 4 days ago
JohnnyS_HK Hong Kong, China
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220 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cairo, Egypt
Contributor
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

I've stayed here for 6 nights worst location you can tell , just in the heart of the prostituation area just by the hotel door , meanwhile I've just discovered that they accommodate me in non-renovated room where 80s TV , very old AC which I had to use TV remote to adjust the vents , very old bathroom amenities... More 

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Hong Kong, China
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

-Got a great rate as was only going to be here for several hours sleep prior to flying for boracay -didn't realise it was in the heart of he red light district; probably that's why I got such a great rate (I confused this with the other Best Western next to Grammercy) -I got to the hotel at 11pm for... More 

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New York, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

We can recommend this hotel to friends as a value one with very good service. The location is great since it is close the the business and shopping districts of Makati and also a short ride to the airport.

Review collected in partnership with Best Western

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Okinawa, Japan
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here two nights after our late night return from Cebu. I would rate the hotel as budget friendly with active night life around. Booked the executive room 1 queen bed, room was an adequate size with enough space to move freely aorund the room. The room is older and does show signs of aging but still better than... More 

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Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear tnkr14, Thank you very much for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

Perth, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

Firstly this hotel is not in Makati, it is Burgos which is a red light area. The hotel is 1 star at best. It has not been touched in years the rooms are not clean, stained and smell really bad. The hotel is used by the people who stay there to bring the prostitues back too. The food is inedible.... More 

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Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Mr. Brendan, Thank you for taking time to complete this survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better... More 

Travelers are raving about these Makati hotels

Gorey, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Decent location.....Price was good. Room was clean and quite modern.....Room service dinner was very good. Breakfast excellent. Staff were polite and helpful. Good wifi. I would have no hesitation staying here again,or recommending this hotel for short stays in Manila.

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BEST WESTERN O, Director of Sales at BEST WESTERN Oxford Suites Makati, responded to this review

Thank you for taking time to share your experience with us because your opinion matters. Rest assured that we will continue to exceed your expectation every time Looking forward to seeing you in the hotel soon! All the best, Neth Verzosa Director of Sales & Marketing More 

Contributor
17 reviews 17 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights, but never again. Initially I was impressed, the reception staff were very friendly and professional, making checking in a quick process. However, I was given a smoking room, as the hotel was allegedly fully booked. I know this to be untrue as I barely saw anyone else here during my 2 day stay over the... More 

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BEST WESTERN O, Director of Sales at BEST WESTERN Oxford Suites Makati, responded to this review

Thank you for taking time to share your experience with us because your opinion matters. This will be useful to further improve our services and facilities. Hence, we are on our 80% completion of our room renovation. Hopefully you can come back and try our newly renovated rooms and our chefs selection of menu. Looking forward to seeing you in... More 

London, United Kingdom
Top Contributor
79 reviews 79 reviews
38 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Efficient and helpful check in staff and welcome drink provided. Slow lifts. An end of corridor room with a full length window provided a great view of Manila. Room was basic with a very old small TV, hard bed and worn fittings. Adequate. Generally service was good. The location is noisy with music from surrounding area much of the night.... More 

Was this review helpful? Yes
BEST WESTERN O, Director of Sales at BEST WESTERN Oxford Suites Makati, responded to this review

Thank you for taking time to share your experience with us because your opinion matters. This will be useful to further improve our services and facilities. Looking forward to seeing you in the hotel soonl! All the best, Neth Verzosa Director of Sales & Marketing More 

Denmark
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 3, 2015

Good location in Makati, close to Glorietta shopping mall and green belt outdoor area with restaurants and cafe's. The hotel is decent, rooms are big and clean. For the downside it is located at the end of the 'red light' district of Manila, you don't really see this in the day time, the evening / night is much different, the... More 

Was this review helpful? Yes 1
BEST WESTERN O, Director of Sales at BEST WESTERN Oxford Suites Makati, responded to this review

Thank you very much for your feedback regarding your stay at our property the Best Western Oxford Suites Makati. Your business is very important to us and we value your feedback. By telling us your experiences during your stay, you are helping us on how we can deliver a superior experience and improve more our facilities for your and other... More 

Port Louis
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 29, 2015

This hotel is located in the nighlife area of Makati, Burgos street. The Service was excellent, the rooms are nice and clean. The Gym equipment looks a bit old and needs some maintenance. Because of the nightlife area around it is a bit noisy during the night, but on the other side there a many restaurants and bars (and massage)... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Mr. Globetrotter, Thank you for completing the survey regarding your recent stay at our property. Your feedback is very important to because by telling us what you like about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and... More 

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