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BEST WESTERN Oxford Suites Makati

518 P. Burgos Corner Durban Street, Makati, Luzon 1210 , Philippines
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BEST WESTERN Oxford Suites Makati
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Ranked #42 of 74 Hotels in Makati
A recent review
4 of 5 stars reviewed 2 days ago
Michael B Las Pinas, Philippines
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230 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Las Pinas, Philippines
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Best Western Oxford Suites is a good place to spend overnight for a quick business trip in the city. Plus points: 1. Accessible to Makati Ave and the rest of the metropolis. 2. Spacious and clean rooms. 3. Free parking, though cramped. Entry and exit is the same way so you have to be careful. 4. Courteous staff. They are... More 

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Tokyo Prefecture, Japan
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this hotel on Priceline where it showed "free breakfast" included in the price. First, I would like to say that even though the rooms are basic hotel rooms and nice, be careful about staying at this hotel with your family. It is right dab in the middle of a red light district. When we got to the hotel... More 

Was this review helpful? Yes 1
Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Mr. Todd, Thank you for completing the survey at tripadvisory regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for the confusion brought about your reservation thru priceline and our propety. We are now in the process of resolving this issue between our property, the BEST WESTERN central reservation office... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

As we searched from their website. The picture was a way too different. We expect a really nice room with a good view. But the room looks really old. They even gave us a room with a really bad smell. Our first and last stay in this hotel.

Was this review helpful? Yes 1
Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Mr. Maineeuo, Thank you for completing the survey and giving us your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we will be using your the feedback you gave us to implement improvements. At the... More 

Travelers are raving about these Makati hotels

Sydney, Australia
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked this hotel for 7 nights but we only styed for 2 night but the hotel still charged for 7 and we where glad to get out of this dirty of a place , the rooms where so dirty smelled like a drain , the rooms where covered in ticks and fleas the buffet breakfast was yuk , the... More 

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Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Mr. John, Thank you for completing the survey regarding your recent stay at our property. On behalf of the entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest... More 

London, United Kingdom
Level Contributor
144 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is perfect location for a night out in Makati. With most bars and clubs within walking distance of the hotel. The hotel itself was great, the service was good, the rooms were modern and clean, the shower and AC worked well. There is a great little bar/restaurant downstairs that has live music, which works well as a meeting... More 

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Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Mr. Londongent 87, Thank you very much for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are happy that you were satisfied about your stay in our hotel and we will share your good thoughts to our staff to inspire them more in delivering... More 

Nagoya, Japan
Level Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here because a business associate booked here. Best Western has a decent reputation in the west, so I figured it would be a good hotel. The hotel itself was clean, but tired. The rooms are large for the price, but tired. The bed was mediocre. It was obviously an old mattress. The bathroom was ok, clean, but for... More 

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Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Mr. Nagoya, Thank you very much for doing the survey regarding your recent stay at our property. Your feedback are very important and we value them as well as your business. We are curently doing our room refurbishments on a per area basis to update our rooms and we are now morethan half of our total room inventory. Our... More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I booked a room in this Hotel from 26th June to the 30th June, my husband had a stoke and was in hospital for three weeks and was told he could not fly before mid July, I sent a copy of the hospital letter 3 and a half weeks before the booking stating he could not fly due to his... More 

Was this review helpful? Yes 2
Portland, Oregon
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The biggest issue with this hotel is ventilation in the room. The windows do not open and the door to the balcony does not open. The AC/ventilation only runs while you are in the room as it runs off your room key. This makes the air in the room stale, plus you are in the tropics. (Think steam room with... More 

Was this review helpful? Yes 1
BEST WESTERN O, Director of Sales at BEST WESTERN Oxford Suites Makati, responded to this review

It is very unfortunate that you feel that way. sliding windows can be opened and the door to the balcony can be opened as well.Hence, for the protection of our guests,they have to call front desk ,and to sign a waiver if they want us to open the balcony.For the air conditioning,As part of being environment friendly,but you have an... More 

Phnom Penh
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Checked-in late. No issues with the room or billing. Large room and the A/C worked. I didn't have any problems with wifi or the cable. Hot water was hard to catch but it was June in Manila, so....how much hot water do you really need? The security guys out front were pretty helpful when it came to finding a cab.... More 

Was this review helpful? Yes
BEST WESTERN O, General Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Thank you very much for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are currently... More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I requested for a non-smoking room, so they assigned me on the 23rd floor. Upon entering, I settled down for a bit. Very soon, as I approached to the table, I saw plenty of insects/bugs running around. So I killed them. Then, I started seeing similar insects/bugs all around the electrical point and also at the bedside table. I quickly... More 

Was this review helpful? Yes 1
BEST WESTERN O, General Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Thank you very much for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you like about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are currently... More 

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