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BEST WESTERN Oxford Suites Makati

518 P. Burgos Corner Durban Street, Makati, Luzon 1210 , Philippines
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BEST WESTERN Oxford Suites Makati
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283 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Be very careful when booking this hotel the restaurant staff is absolutely magnificent front desk very good also but as far as the rooms go they're all individually owned condos Best Western rents them for the owners I asked for a non smoking room and was put into a smoking room the smell was unbearable call the front desk to... More 

Helpful?
Thank Jimmy B
Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Jimmy B, Thank you very much for the time you spent in doing the review regarding your stay at our property. We apologize for the inconvenience you have experienced in our hotel during your stay. Our team's goal is to provide our guest with a superior experience and that of your situation requires a room transfer or upgrade depending... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Great location, close to shopping center and airport. Good room accommodation and excellent staff throughout the hotel. Nice entertainment with live band in the dining area during my stay. In room massage service available and good breakfast menu to start the day. Will stay there again on next trip to the area.

Helpful?
Thank Nito D
Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Nito D, Thank you for sharing your review of BEST WESTERN Oxford Suites Makati. It was very delighted to know that you had a memorable stay with us and that our central location, good room accommodation, breakfast and friendly staff left a good impression on you. It was a pleasure to have you and I look forward to welcoming... More 

Kuala Lumpur, Malaysia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed here for one night as we were flying elsewhere the next day. price is ok, hotel is a bit old but not too shabby.. location around the hotel felt a little 'red light' to me tho, lots of bars and nightlife. we ended up taking a cab to the ayala mall as there was nothing interesting nearby that was... More 

Helpful?
Thank ilifar
Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Ilifar, Thank you very much for choosing to stay at BEST WESTERN Oxford Suites Makati and for sharing with us your experience. As a valued guest, we appreciate your feedback as they help us in our goal in continually improving our products and guest services. I am sorry if you felt uncomfortable with the night bars neighbourhood but our... More 

San Fernando, Philippines
2 reviews
1 of 5 stars Reviewed 2 weeks ago

a terrible hotel,we got here last monday jan 25 we entrusted our luggage to the staff coz we need to do some shopping and when we get back and finally went up to our room one of our luggage handle was broken,sink is not working properly..airconditioner not runnin smoothly..ants are everywere..internet was horrible too...we are booked for two nights but... More 

Helpful?
Thank Ybette S
Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Ybette S, Thank you for your review of BEST WESTERN Oxford Suites Makati. On Behalf of the entire team, I would like to apologize for not meeting your expectation. As a valued guest, your satisfaction is very important to us and your feedback will be used to implement improvements to ensure we offer a better experience for our guests... More 

Travelers are raving about these Makati hotels

Greenwich, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I was concerned about a trip adviser comment claiming her 'cat' caught fleas at this hotel. My first concern was 'does this hotel allow animals?'. Anyhow I called up the hotel before my trip to see what was going on. Anyhow I decided to try it out and I found it to be fine, no fleas and no cats! I... More 

Review collected in partnership with Best Western

Helpful?
Thank Sean O
Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Sean, Thank you for choosing BEST WESTERN Oxford Suites Makati as your home away from home. We appreciate very much your time and effort in doing the review and sharing your experience in our property during your recent stay. You are right that we do not allowed pet at the hotel for now and we never experienced allowing guests... More 

Hinton, Canada
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We have stayed at a lot of Best Western's recently and this one just didn't cut it. Location was ok and price was fine. Very hard to get more then one hand towel and they offer no facecloth. When we were leaving we had a few hours to kill. Front desk admitted they were far from full. House keeping admitted... More 

Helpful?
Thank Steve B
Yorkeys Knob, Australia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent two nights in the Oxford Suites this trip, and previously spent ten nights here a couple of years ago. One thing I can say about all my stays in the Philippines is that the staff were always friendly and helpful. This place is comfortable and pretty good for the price. Previous visits had me enjoying the in-house band playing... More 

Helpful?
Thank Taurpedo
Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Mr.Taurpedo, It was a pleasure reading you review and thank you very much for taking time in doing this and for sharing your past and recent experience in our hotel. We thank you for the business you gave and valued the feedback and we will use them to implement improvements to ensure we offer a better experience to you... More 

Philippines
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Booked for a 2-night stay from Agoda for $109, stayed with my mom as it's close to German embassy of which I had an appointment by the next day. Room was exceptionally neat despite of its age. It has a dainty bath tub and a nice view since we were on the 23rd floor if I recalled it correctly. I... More 

Helpful?
Thank Aly A
Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dearest Aly A., It was a pleasure reading your feedback regarding your recent stay at our hotel. I am happy that you and your mom had a nice and comfortable stay and appreciated the many advantages of its location. I hope that we can still be at service to you in the near future. Warm regards, Marlon Samson Hotel Manager More 

Singapore, Singapore
Level Contributor
92 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 7, 2016

Had a stay here. Building and hotel is old; but in terms of space, the jr. suite was still big and still had the nice window view. The hotel receptionist check us in only after 30 minutes despite being on schedule. Breakfast is alright; still has the selection that required.

Helpful?
Thank Jimcheng222
Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Jimcheng222, Thank you very much for the review you made and for the time you spent in sharing your feedback regarding your recent stay with our property. By telling us what you like about your stay and how we can improve, you are helping us deliver a superior experience for your and other guests in the future. Your satisfaction... More 

heath, United States
1 review
5 of 5 stars Reviewed January 3, 2016

This hotel is excellent. I only had one problem with a doorman. Otherwise, the rest of the staff were excellent Good location; good service; and clean. I have stayed at this hotel before and would definitely recommend it for other travelers

Review collected in partnership with Best Western

Helpful?
Thank Russell S
Marlon S, Manager at BEST WESTERN Oxford Suites Makati, responded to this review

Dear Mr. Russell S, Thank you so much for the review you made every time you stayed with us. The effort and time you spent in doing the survey regarding your experiences with us are very helpful and appreciated. You experience with our doorman was unfortunate and I would like to apologize for what ever inconvenience it caused. I hope... More 

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