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Somerset Olympia Makati

4.0 of 5 No 7912 Makati Avenue, Makati, Luzon 1200, Philippines
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Somerset Olympia Makati
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Somerset Olympia Makati
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183 reviews from our community

Traveler rating
    31
    82
    47
    15
    8
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26
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48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Top Contributor
51 reviews 51 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed in any Somerset / Citadines/ Ascott residences before. This one was a let down right from the booking time. The front desk was probably the worst. We sent three emails asking about hotel transfers from airport. They confirmed over phone when called but would not send an email confirmation. We had booked the rooms, well in advance.... More

Was this review helpful? Yes 1
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear CEPUGAZH, Thank you for taking the time to share your comments about Somerset Olympia Makati. I noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, I offer you my deepest apologies for not being able to provide an email confirmation of your transfer request. Having... More

Sydney, Australia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed in the two bedroom serviced apartment and couldn't have been happier. The rooms were clean, well maintained, exceedingly specious and had everything we needed. The beds were comfortable, 3 different choices on lounges depending on the type of chair you wanted to sit in and safes and bathrooms in both rooms. 3 separate air conditioning units (one for... More

Was this review helpful? Yes
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear phoenixgirl81, Thank you for taking the time to share your positive feedback of Somerset Olympia Makati. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in facilities, service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our... More

Senior Contributor
33 reviews 33 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed September 9, 2014 via mobile

If you are looking for a comfortable place to stay in the Makati area, you won't go wrong with this place. This is more of a "serviced apartment" than a hotel but that doesn't make it a bad place. Of course, you won't get the pomp of the 5-star hotels like Manila Pen or Shangri-La, but this place will get... More

Was this review helpful? Yes 1
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Buwayahman, Thank you very much for your wonderful feedback and patronage at Somerset Olympia Makati. I am pleased that you enjoyed your stay with us and find that our services are to your expectations. On behalf of all the staff at Somerset Olympia Makati, we are honoured to have you as our resident. Rest assured that we shall continuously... More

2 reviews
2 of 5 stars Reviewed August 19, 2014

Despite the newly refurbished apartment, nothing impress me at all, apart that they have a great breakfast at old Swiss inn restaurant and courteous staff. Below are the list that gave me the bad experience: 1. Poor internet connection. You literally lost the connection post 10pm every night . Not to mention the low speed. 2. Water temperature in shower.... More

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Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Tony C, Thank you very much for taking time to share your comments. We always appreciate the guests’ feedback of our property with an intention to continually improve our service. Thus, I am sorry to hear that you found some aspects of your stay disappointing. We have recently upgraded our equipment to provide better internet connection to our residents.... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

I trully enjoyed my stay here. Staffs and guards are very accomodating and friendly. They are always smiling and i can't help butbto smile back to them. One besroom suite is very spacious. There is a kitchen so u can cook ur food if u want. A walk- in closet. A living room and a shower room with bathtub. I... More

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Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Mamuro O, Thank you for your recent stay with us and your valued feedback. We are glad to hear that we have won you over as one of our many happy guests. Somerset Olympia Makati takes pride in a great variety of rooms that are quite spacious and cater all the needs. Our team strives to always focus on... More

Jacksonville, Florida
Contributor
13 reviews 13 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 11, 2014

Stayed here while on a family vacation from December 2013/January 2014 for a family reunion and wedding. Overall, comfortable stay and within walking distance from the shopping malls and restaurants. We stayed in a King Suite on a comfortable bed, and had plenty of room for all of our luggage and balikbayan boxes, that was adjoined to a living area,... More

Was this review helpful? Yes
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear 12eight07, It was a great pleasure having you stay at Somerset Olympia Makati. Thank you for taking the time to provide us with some very insightful feedback. I have noted your observations on the apartment wall, breakfast, laundromat appliances & facilities. Please be assured that I will coordinate these with the team. We will continue in our improvement efforts... More

Manila, Philippines
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed June 29, 2014

We stayed at Somerset for just over 2 months upon our arrival to Manila and had a generally good experience. The location by Ayala triangle suited us perfectly and the staff, anyone we met and dealt with, were fantastic and really made us feel welcome to the Philippines. Still, advertising the place as "newly renovated" might get you the wrong... More

Was this review helpful? Yes 2
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Mr_Sigurdson, Thank you for taking the time to share your feedback of your recent stay with Somerset Olympia Makati. We're so glad that you recognized our team & convenient location despite not being the "newest" property on the block. With regards to the "servicing of elevators" and "cleaning of water tanks", this has been highlighted to our Engineering Manager... More

Kochi (Cochin), India
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 21, 2014

I truly enjoyed my stay with Somerset, the staff is so friendly including the courteous security personnel. Excellent housekeeping service with flexibility of any time of the day. The front desk as we'll is more than willing to help so is the staff at restaurant. All waiters make you feel home with their smile and warm welcome as well as... More

Was this review helpful? Yes 2
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear RAJ P, Thank you very much for your wonderful feedback and patronage at Somerset Olympia Makati. I am pleased that you enjoyed your stay with us and find that our services are to your expectations. On behalf of all the staff at Somerset Olympia Makati, we are honoured to have you as our resident. Rest assured that we shall... More

Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 30, 2014

if you are traveling and just looking for the lowest price for a decent hotel than this is an ok choice. The hotel is moldy and tired and old. But ok, for my purpose: business and just for a night. the bed was to small and no duvet. the staff is friendly and competent. the breakfast at the old swiss... More

Was this review helpful? Yes 1
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear bertjanvanessen, Thank you very much for your comments. We always appreciate the guests’ feedback of our property with an intention to continually improve our service. Thus, I am sorry to hear that you found some aspects of your stay disappointing and that the apartment did not live up to your expectations. I do hope though that this has not... More

Hawalli, Al Kuwayt, Kuwait
Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is one of the best choices you can ever have when you want to stay in Makati Prime location with access from main street and back street, huge parking under the hotel and maximum security on it, you can feel home and welcomed from all people you see, the housekeeping guys are doing AMAZING job in everything. The apartments... More

Was this review helpful? Yes
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Foad J, Thank you for choosing Somerset Olympia Makati and for sharing your wonderful feedback here on Tripadvisor. We are delighted with your comments about the location, apartment, check in/check out and staff. We greatly appreciate your recommendation and I will gladly share it with the team. Again, thank you for taking the time to review our property. We... More

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Additional Information about Somerset Olympia Makati

Address: No 7912 Makati Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Olympia Makati 4*
Number of rooms: 143
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Also Known As:
Somerset Olympia Makati Hotel Makati
Somerset Olympia Makati Metro Manila

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