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Somerset Olympia Makati

4.0 of 5 No 7912 Makati Avenue, Makati, Luzon 1200, Philippines
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Somerset Olympia Makati
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Somerset Olympia Makati
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188 reviews from our community

Traveler rating
    32
    84
    48
    15
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here twice - July and August 2014. Being a part of the Ascott group, our expectations were pretty high for Somerset Olympia. On our first stay, we had a two bedroom apartment. It was amazing, spacious and might be a little haunted. There were some instances where we felt like there was someone else in the unit with... More

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South Mission Beach, Queensland, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

have had 4 nights at this residence and was very comfortable. Found the staff were friendly and bery happy to help. the only issue was the minimal help the front desk staff could do with tours and general information regarding amenities and tourist activities! Well situated and suited for families. Breakfast was definatley different - but this is why we... More

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Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Caryn I, Thank you for taking the time to write a review of Somerset Olympia Makati during your recent visit to the Philippines. I am pleased to know that our staff and location overall made your stay in our property a pleasant one. We appreciate your feedback regarding our residents' activities that you found was lacking and our staff... More

Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Flew to Manila for work for about 5 days. These are serviced apartments. Staff was extremely polite and spoke perfect English as well as thorough in their work. The breakfast offered was simply fantastic, the atmosphere and food were good. Location wise, it is located in the heart of the business district and only 8 minutes away from the landmark... More

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Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear dreamingArtemis, Thank you for sharing a heartwarming review of Somerset Olympia Makati. We are glad to hear about your compliments with regard to our staff, breakfast, location and overall pleasant experience. Your kind words will be shared with the team. Receiving such feedback from guests like yourself inspire us to continually improve our service delivery. Once again, thank you... More

Hong Kong, China
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed here in a 2 bedroom suite. The place was clean and set up well. Staff during my weekend were courteous and fine. Breakfast was minimal and they also did not provide any airport transfer, as requested. I did have a complaint after my stay, as one of my companions had their credit card information stolen. The only time they... More

Was this review helpful? Yes 2
Singapore, Singapore
Top Contributor
51 reviews 51 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 1, 2014

I have stayed in any Somerset / Citadines/ Ascott residences before. This one was a let down right from the booking time. The front desk was probably the worst. We sent three emails asking about hotel transfers from airport. They confirmed over phone when called but would not send an email confirmation. We had booked the rooms, well in advance.... More

Was this review helpful? Yes 1
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear CEPUGAZH, Thank you for taking the time to share your comments about Somerset Olympia Makati. I noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, I offer you my deepest apologies for not being able to provide an email confirmation of your transfer request. Having... More

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 30, 2014

We stayed in the two bedroom serviced apartment and couldn't have been happier. The rooms were clean, well maintained, exceedingly specious and had everything we needed. The beds were comfortable, 3 different choices on lounges depending on the type of chair you wanted to sit in and safes and bathrooms in both rooms. 3 separate air conditioning units (one for... More

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Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear phoenixgirl81, Thank you for taking the time to share your positive feedback of Somerset Olympia Makati. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in facilities, service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our... More

Senior Contributor
33 reviews 33 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed September 9, 2014 via mobile

If you are looking for a comfortable place to stay in the Makati area, you won't go wrong with this place. This is more of a "serviced apartment" than a hotel but that doesn't make it a bad place. Of course, you won't get the pomp of the 5-star hotels like Manila Pen or Shangri-La, but this place will get... More

Was this review helpful? Yes 1
Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Buwayahman, Thank you very much for your wonderful feedback and patronage at Somerset Olympia Makati. I am pleased that you enjoyed your stay with us and find that our services are to your expectations. On behalf of all the staff at Somerset Olympia Makati, we are honoured to have you as our resident. Rest assured that we shall continuously... More

2 reviews
2 of 5 stars Reviewed August 19, 2014

Despite the newly refurbished apartment, nothing impress me at all, apart that they have a great breakfast at old Swiss inn restaurant and courteous staff. Below are the list that gave me the bad experience: 1. Poor internet connection. You literally lost the connection post 10pm every night . Not to mention the low speed. 2. Water temperature in shower.... More

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Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Tony C, Thank you very much for taking time to share your comments. We always appreciate the guests’ feedback of our property with an intention to continually improve our service. Thus, I am sorry to hear that you found some aspects of your stay disappointing. We have recently upgraded our equipment to provide better internet connection to our residents.... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

I trully enjoyed my stay here. Staffs and guards are very accomodating and friendly. They are always smiling and i can't help butbto smile back to them. One besroom suite is very spacious. There is a kitchen so u can cook ur food if u want. A walk- in closet. A living room and a shower room with bathtub. I... More

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Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Mamuro O, Thank you for your recent stay with us and your valued feedback. We are glad to hear that we have won you over as one of our many happy guests. Somerset Olympia Makati takes pride in a great variety of rooms that are quite spacious and cater all the needs. Our team strives to always focus on... More

Jacksonville, Florida
Contributor
13 reviews 13 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 11, 2014

Stayed here while on a family vacation from December 2013/January 2014 for a family reunion and wedding. Overall, comfortable stay and within walking distance from the shopping malls and restaurants. We stayed in a King Suite on a comfortable bed, and had plenty of room for all of our luggage and balikbayan boxes, that was adjoined to a living area,... More

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Sue P, Residence Manager at Somerset Olympia Makati, responded to this review

Dear 12eight07, It was a great pleasure having you stay at Somerset Olympia Makati. Thank you for taking the time to provide us with some very insightful feedback. I have noted your observations on the apartment wall, breakfast, laundromat appliances & facilities. Please be assured that I will coordinate these with the team. We will continue in our improvement efforts... More

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Additional Information about Somerset Olympia Makati

Address: No 7912 Makati Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Olympia Makati 4*
Number of rooms: 143
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Also Known As:
Somerset Olympia Makati Hotel Makati
Somerset Olympia Makati Metro Manila

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