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Citadel Inn Makati

5007 P Burgos Street | Bel-Air, Makati, Luzon, Philippines
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Citadel Inn Makati
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Ranked #62 of 72 Hotels in Makati
A recent review
3 of 5 stars reviewed 2 days ago
Grace R Riyadh
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460 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Riyadh
1 review
3 of 5 stars Reviewed 2 days ago NEW

The place looks old but it's within a good vicinity. Just enough for an affordable price. Do not expect too much. Staff are very accomodating. Good for short stay only if you are planning to go out during the day and rest at night. Not recommended for staycations.

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Manila, Manila, Philippines
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I had the unpleasant experience of staying in this poor excuse for a hotel for 28 nights...... First of all the lifts will NOT stop on the 12th floor repeated complaints after being forced to walk down the emergency stairs 5 days in a row fell on deaf ears..... Then the cleaning staff stole my camera and stashed it behind... More 

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Travelers are raving about these Makati hotels

manila
Top Contributor
91 reviews 91 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel's biggest positive is its location. We had a function to attend in Makati Ave. Its only a walking distance from Citadel. The area is a red district but its safe even at night and early morning. Check in and out were fast. However, no parking was available when we checked in even though they stated that it is... More 

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Perth, Australia
1 review
3 of 5 stars Reviewed 4 weeks ago

Fairly plain and average hotel although it is well placed to get around and plenty of night life. I've only stayed for one or two nights passing through and wouldn't recommend to families as it can be noisy.

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Amsterdam, The Netherlands
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 22, 2015

This hotel is a hit or miss. I am honest about it. Don't set expectations too high. You're in Manila after all, and the rates for this hotel are not bad bad at all (usually cheapest for Makati area). The hotel is a highrise (around 30 floors) building in the Makati district of Manila. A lot of international visitors go... More 

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nagpur,india
Top Contributor
131 reviews 131 reviews
29 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed April 18, 2015

This hotel is located in a crowded makati nightlife area just on the street,so very noisy and not ideal for family syay as the girls always on street for their business.The hotel itself is conjusted,the lifts take long time of wait,reception is however good.Only plus point is it is located in modern makati area.You can plan for your day trip... More 

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1 review
2 of 5 stars Reviewed April 15, 2015

The good points: 1. Air conditioners kept the room cool The bad points: 1. very old paint. Dingy and very dirty walls and ceilings. 2. The windows and sliding glass doors were covered inside and out with a layer of crud. 3. The pool was small and unsafe. there is some kind of grate beside the pool that drops at... More 

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Bangkok, Thailand
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed March 27, 2015

The building is 22 years old and looks and feels 60. The best rate you can squeeze from them is 1600PHP a night, but long term you can swing 16,000 for the month. Elevators are so slow I have often used the stairs. Considering I was above the 20th floor this should tell you something. You cannot just go swimming... More 

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Taguig City, Philippines
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 23, 2015

Filthy room, poor service,annoying,unprofessional staff and receptionist!!! Someone's keep knocking and calling on our room its really infuriating! Will never go back there and would never recommend this to anyone.

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Brisbane, Australia
Contributor
20 reviews 20 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 12, 2015

The hotel has Art deco style. Its shape and foyer are a piece of history, I loved the bits of original furnishings here and there. Sadly that may have been the last time it was refreshed. It is very tired and the wiring is frighting. We stayed in two rooms they were about the same level of grey. Not dirty... More 

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