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Citadel Inn Makati

3.0 of 5
5007 P Burgos Street | Bel-Air, Makati, Luzon, Philippines
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Citadel Inn Makati
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Ranked #63 of 72 Hotels in Makati
A recent review
4 of 5 stars Reviewed February 12, 2015
alanflow Sevenoaks, United Kingdom
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455 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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nagpur,india
Top Contributor
60 reviews 60 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed yesterday NEW

This hotel is located in a crowded makati nightlife area just on the street,so very noisy and not ideal for family syay as the girls always on street for their business.The hotel itself is conjusted,the lifts take long time of wait,reception is however good.Only plus point is it is located in modern makati area.You can plan for your day trip... More 

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1 review
2 of 5 stars Reviewed 4 days ago NEW

The good points: 1. Air conditioners kept the room cool The bad points: 1. very old paint. Dingy and very dirty walls and ceilings. 2. The windows and sliding glass doors were covered inside and out with a layer of crud. 3. The pool was small and unsafe. there is some kind of grate beside the pool that drops at... More 

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Bangkok, Thailand
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The building is 22 years old and looks and feels 60. The best rate you can squeeze from them is 1600PHP a night, but long term you can swing 16,000 for the month. Elevators are so slow I have often used the stairs. Considering I was above the 20th floor this should tell you something. You cannot just go swimming... More 

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Taguig City, Philippines
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Filthy room, poor service,annoying,unprofessional staff and receptionist!!! Someone's keep knocking and calling on our room its really infuriating! Will never go back there and would never recommend this to anyone.

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Brisbane, Australia
Contributor
19 reviews 19 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 12, 2015

The hotel has Art deco style. Its shape and foyer are a piece of history, I loved the bits of original furnishings here and there. Sadly that may have been the last time it was refreshed. It is very tired and the wiring is frighting. We stayed in two rooms they were about the same level of grey. Not dirty... More 

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Luzon, Philippines
Contributor
15 reviews 15 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 10, 2015

The refrigerator in our room is leaking yet they didn't even transfer us to another room. Were stuck in an old room with rusty door knobs. Great for overnights and short stay only. Location is in the red light district.

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Cebu City, Philippines
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 19, 2015

Stayed for 2 nights w no other choice coz its cheap and the nearest to our business call. We were first given room 2410 but due to no smart network for our internet in that area, we requested to transfer between 5th floor to 10th floor. We were refused at first but i begged, and was granted. Room 2410 was... More 

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Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 14, 2015

We stayed in this hotel in September 2014 and the only good thing we liked about this hotel is its proximity to the central business district, malls, bars, and parks. The room we stayed was of decent quality but the building is pretty old and not so well maintained. The noise from the street can sometimes be heard in the... More 

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Sevenoaks, United Kingdom
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 12, 2015

Despite reading many negative reviews I decided to take a chance as it was a great price for a one bed suite in this area. I was pleasantly suprised. The suite was spotless, cleaned every day, very spacious and comfortable. Both lifts worked quickly all the time. Any problems I had were sorted by staff immediately and pleasantly My suite... More 

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Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 8, 2015

Kind of nice but kind of seedy at the same time. Butlers to help with your bags on arrival. Security always on hand. Located on the same street as all the 'lady bars'. Room was spacious with cooking facilities which we didn't expect (or use) Hotel isn't the cleanest and we had 3 cockroaches in our room (it is in... More 

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