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All 69 Makati hotels

Citadel Inn Makati

3.0 of 5 Hotel   |   5007 P Burgos Street | Bel-Air, Makati, Luzon, Philippines
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Citadel Inn Makati
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Ranked #54 of 69 Hotels in Makati
A recent review
4 of 5 stars reviewed 2 weeks ago
alanflow Sevenoaks, United Kingdom
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449 reviews from our community

Traveler rating
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    67
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cebu City, Philippines
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed for 2 nights w no other choice coz its cheap and the nearest to our business call. We were first given room 2410 but due to no smart network for our internet in that area, we requested to transfer between 5th floor to 10th floor. We were refused at first but i begged, and was granted. Room 2410 was... More 

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Singapore, Singapore
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel in September 2014 and the only good thing we liked about this hotel is its proximity to the central business district, malls, bars, and parks. The room we stayed was of decent quality but the building is pretty old and not so well maintained. The noise from the street can sometimes be heard in the... More 

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Sevenoaks, United Kingdom
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Despite reading many negative reviews I decided to take a chance as it was a great price for a one bed suite in this area. I was pleasantly suprised. The suite was spotless, cleaned every day, very spacious and comfortable. Both lifts worked quickly all the time. Any problems I had were sorted by staff immediately and pleasantly My suite... More 

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Kind of nice but kind of seedy at the same time. Butlers to help with your bags on arrival. Security always on hand. Located on the same street as all the 'lady bars'. Room was spacious with cooking facilities which we didn't expect (or use) Hotel isn't the cleanest and we had 3 cockroaches in our room (it is in... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Citadel Inn is very convenient in terms of its proximity to the central business district, malls, bars, and parks. But the building is quite old and smelly. The rickety elevators do not work properly (it sometimes does not stop on your floor; smelly, and slow). The pool is not well-maintained. The noise from the street (people and bars) can be... More 

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North East
Contributor
17 reviews 17 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 14, 2015

Arrived here for 1 night the night before departure and it was a good place to experience the hussle and bussle of lively Manila because it was bang in the middle of the night scene. It is a huge skyscraper building and you do feel very secure as the door is littered with security guards who always give you a... More 

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Sandnes, Rogaland, Norway
Contributor
14 reviews 14 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 3, 2015

Really the worst I have ever seen. The pictures are lying big time and the rooms are more then dated with torn wallpaper and dead bugs around. The elevator did not work in some floors and it felt like a FIRE TRAP. We checked in and out all within the first 30 minutes and after been "upgraded" to another room... More 

Was this review helpful? Yes 1
Manila, Philippines
Top Contributor
89 reviews 89 reviews
13 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed December 22, 2014

Booked a studio room for one night because of a hectic schedule on that particular day and this property have the best location for my engagements on the said weekend (located in the heart of the night life of Makati, Manila, near stores and the Makati CBD). I am a smoker so it was good that they gave me a... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 13, 2014 via mobile

Just to give some relevant background history: I'm a girl used to backpacking and staying in low-budget hostels and don't mind a little dirt and abscence of luxury. With that in mind, take my advice when I tell you to avoid this hotel! It smells bad, the personel is not very helpful, the elevators never arrive (there are 2 elevators... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 7, 2014

First time staying here I made a reservation online last October 24,14 for their biggest room 1 Bedroom suite. A day after I called up to confirm my reservation and asked if we could have a gathering. The girl from reservations said yes and that there will be an applicable Php1000.00 charge for it. No number of pax limit, No... More 

Was this review helpful? Yes 1
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Additional Information about Citadel Inn Makati

Address: 5007 P Burgos Street | Bel-Air, Makati, Luzon, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citadel Inn Makati 3*
Number of rooms: 120
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Also Known As:
Citadel Inn Makati Hotel Makati
Citadel Makati
Citadel Inn Makati Metro Manila

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