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Fraser Place Manila

Valero St, Forbes Tower | Salcedo Village, Makati, Luzon 1200, Philippines
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1 room 1 guest
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Fraser Place Manila
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116 Reviews from our TripAdvisor Community

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Traveler rating
    36
    48
    14
    11
    7
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39
17
2
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (36)
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Jakarta
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for business trip. Overall, it's Fraser, so you can expect comfortable stay with them. The downside was it looked could use some renovation. Fault experienced with door lock, AC, dryer, stove, and bathtub plumbing. But the crew response made up for it, all problem solved within minutes. The crew hospitality and professionalism way beyond expectation. I can even... More 

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UK
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for 2 nights in Fraser with mom and my sister, there was a mess up with the transportation from the airport and was not totally happy about it most especially if you are coming from a long flight. Addressed the matter with the Duty Manager, i forgot her name but she is as pleasant as she speaks. Apologized... More 

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Houston, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

This is a 3 star hotel that is old. The appliances are dated, rug has clear signs of wear, furniture is ikea quality. Lobbies aren't air conditioned and damn hot. Things break constantly and take weeks or months to be repaired. Management is polite but incompetent. I had a parking spot and was told 5 different spots in a week... More 

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Stevenage, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

All the staff are very friendly and helpful escpecially Henry the receptionist who always smiles and the waiter at the restaurant is very attentive to our needs. Shuttle service to Glorieta is a bonus and the drivers are very polite and courteous especially Frederick. The rooms and lounge are very spacious and the bed is very comfortable. Wifi is excellent.... More 

Was this review helpful? Yes
vivienne_betco, Director of Sales at Fraser Place Manila, responded to this review

Dear Sir, Thank you for your feedback. We sincerely appreciate you kind remarks about our rooms, facilities, services and staff. Rest assured that we shall closely communicate with our F&B partner regarding your breakfast menu concerns. We look forward to welcoming you again to Fraser Place Manila! Thank you once more and please feel free to contact us directly. More 

Abu Dhabi, United Arab Emirates
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 11, 2015

Stayed in Fraser Place Makati with the family in a 2-bedroom flat. The hotel is located within the sub-streets of Makati and may be a bit tricky to locate, especially with some inexperienced taxi drivers. My in-laws were very impressed with the massive space. Price was a bit hefty though. They need to freshen up the decor and the rooms,... More 

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vivienne_betco, Manager at Fraser Place Manila, responded to this review

Dear Sir, Thank you so much for your kind remarks about our property as well as our associates. We have taken note of your comments and rest assured that we shall strive to improve our rooms for the comfort of our guests. We regret that you were not able to take your breakfast due to your early departure from the... More 

Kolkata
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 31, 2015

We were five of family and they uprgrade us to executive suite. Check in was smooth. So was complimentary wi-fi. The suite wad very large with two bedrooms with bath and living room with open kitchen. Every amenity was there and the location was perfect . It's such a good value for money. Overall a nice hotel.would recommend...

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vivienne_betco, Director of Sales at Fraser Place Manila, responded to this review

Dear Sir, Thank you so much for your kind words about our property. We look forward to welcoming you again to Fraser Place Manila. Should you require our services in the future, please do not hesitate to contact us directly. http://www.tripadvisor.com.ph/ShowUserReviews-g298450-d306014-r270840167-Fraser_Place_Manila-Makati_Metro_Manila_Luzon.html# More 

Pasig, Rizal, Philippines
Level Contributor
196 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed May 24, 2015

The apartment was beautifully and decorated in modern luxury style with white furniture and dark wood, and was a perfect place for a staycation with friends. It's a little off the beaten track as as far as location is concerned but is a 5-minute car ride to the center of Makati. The service is impeccable and discreet. It feels like... More 

Was this review helpful? Yes
vivienne_betco, Director of Sales at Fraser Place Manila, responded to this review

Dear Sir, Thank you so much for your kind words about our property as well as our associates for their impeccable service. We appreciate the opportunity of being of service to you and your friends and we look froward to welcoming you again to Fraser Place Manila! http://www.tripadvisor.com.ph/ShowUserReviews-g298450-d306014-r270840167-Fraser_Place_Manila-Makati_Metro_Manila_Luzon.html# More 

Quezon City, Philippines
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 24, 2015

We stayed here with the family (of 4) last November 2013 to celebrate our daughter's 13th birthday. The units are absolutely expansive - kitchen is well-equipped complete with dining ware so that you dont need to eat out of paper plates! TV and audio system are up to date - excellent for playing video games or your favorite movies. Check-in:... More 

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vivienne_betco, Director of Sales at Fraser Place Manila, responded to this review

Dear Madam, Thank you for sharing your pleasant experience with us. We highly appreciate your kind remarks regarding our rooms, facilities and your fast check-in. Rest assured that we shall maintain the Fraser gold standards to ensure satisfaction and comfort of our guests. We look forward to welcoming you again to Fraser Place Manila! http://www.tripadvisor.com.ph/ShowUserReviews-g298450-d306014-r266328212-Fraser_Place_Manila-Makati_Metro_Manila_Luzon.html# More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 13, 2015 via mobile

My husband was expatriated to the Philippines in 2009-2010 and Fraser Place got to be our home for 8 glorious months. The 2 bedroom suite (2904) is luxuriously huge compared to our apartment in New York. 😊 The staff was amazing- very helpful and courteous. We got free breakfast throughout our stay. Food was delicious but it got tiring as... More 

Was this review helpful? Yes
vivienne_betco, Director of Sales at Fraser Place Manila, responded to this review

Dear Madam, Thank you for sharing your happy memories at Fraser Place Manila. We are very glad to know that you considered us as your "home sweet home". We also appreciate your kind words about our associates who were helpful and courteous during your entire stay with us. Rest assured that we shall continue to provide quality service and will... More 

Dubai, United Arab Emirates
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 8, 2015

Everything is perfect! Place, location, staff, rooms, beds, big room space, cleanliness, big kitchen, big laundry room, management team. The only setback is, i Was being insulted by one staff in the restaurant near the pool area. It was such a bad experience being a long staying guest just because of the soup. But anyway, food sucks in that restaurant.... More 

Was this review helpful? Yes
GeneralManagerManila, General Manager at Fraser Place Manila, responded to this review

Dear Madam, Thank you so much for your kind words about our property as well as our associates. I have also taken note of your experience at the restaurant-concessionaire and have spoken to their manager. She assured me that there was never any intention to insult you and that it was an unfortunate case of misunderstanding. i would also like... More 

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