We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 64 Makati hotels

Mandarin Oriental, Manila

4.5 of 5 Hotel   |   Makati Avenue | Metro Manila, Makati, Luzon 1226, Philippines
Hotel amenities
Save Saved
You added Mandarin Oriental, Manila to your Saves list
Mandarin Oriental, Manila
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
69%
Ranked #18 of 64 hotels in Makati
A recent review
4 of 5 stars reviewed 1 week ago
MarkusBikker Doha, Qatar
  • Overview
  • Reviews (643)
  • Photos (219)
  • Amenities
  • Q&A
  • Room tips (94)
  • Location
  • More
Write a Review

643 people have reviewed this hotel

Traveler rating
    207
    233
    127
    57
    19
See reviews for
73
103
79
345
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This hotel really needs renovation. Lobby was old with bad smell. Furniture was worn out. Not at all expected from this hotel. However, the hotel staff was very nice and helpful! They helped with visiting nearby market and even helped us with getting cabs to airport. Not to forget, food was nice.

Was this review helpful? Yes
Doha, Qatar
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for a few days to explore Manila. Great location in Makati with a mall and a nice park in walking distance. Service of the hotel was awesome, a really established 5 star hotel! If I would need to say something negative it would be the slightly outdated furnishing. That said all of the furniture and... More

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Mandarin Oriental staffs provide excellent services! The smiles and greetings from every single staff will definitely start your day with a nice mode. They responded quick on every request and make sure all the needs are fulfilled. Breakfast choices are good. Skimmed milk will have to order from staff seperately. Ya... bulding itself does need to be rennovated. A bit... More

Was this review helpful? Yes
Brussels, Belgium
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

From a well traveled eye and a food connoiseaur, If there is one thing this hotel knows how to do is Breakfast!! The assortment of great variety of food, hand made pastry, fresh juices, all sort of omelletes done a la minute as well as pancakes, waffles, beautiful milkshakes and you name it!! its really well done, every possible item... More

Was this review helpful? Yes 1
Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I was told by coworkers not to book here, but my travel planner went ahead and booked it. It was a nice hotel, at some point, but is getting a bit dated. I also got ripped off during breakfast, as the waiter never brought back change and took a 100% tip! It was clean and the other service was kind... More

Was this review helpful? Yes 1
Cagayan De Oro, Philippines
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

the hotel was so nice and the service is good. the room was so big and very clean. the check in counter is fast the same when you check out. to overall mandarin is excellent.the food in the restaurant is so good when you take your lunch. shashimi was so fresh.

Was this review helpful? Yes 1
USA
Top Contributor
118 reviews 118 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a FANTASTIC 5-nights stay here at the end of June! I was visiting Manila for business, and I must say that the comfort of this AMAZING hotel made it VERY difficult for me to go to work, daily...LOL! The staff was TREMENDOUSLY helpful and ALWAYS available to provide assistance where needed! There are some PHENOMENAL restaurants on the... More

Was this review helpful? Yes 1
Hong Kong, China
Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms at the Mandarin Oriental in Manila is just a bit run-down for a 5-star hotel especially one in the Mandarin Oriental chain. Shower head was in danger of falling off and the bulb went out and no one came to fix it. The food was very good though I enjoyed the fresh fruits placed in my room everyday... More

Was this review helpful? Yes 1
Melbourne, Victoria, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great hotel service and location Hotel staff very helpful and friendly Not far from Greenbelt shopping etc Used hotel wifi included with room at a small extra price - which was great - no complaints Rooms could do with new carpet but otherwise amenities were great Would stay there again

Was this review helpful? Yes 1
Hong Kong
Contributor
15 reviews 15 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 weeks ago

As far as 5 star hotels are concerned, this hotel is simply not up to the mark. Fading exterior paint job aside, the interior of the hotel looks like it hasn't been renovated in decades - fading wall paper, worn bathroom tiles, etc. Aside from that the bed was something you would expect from a 3 or 4 star hotel... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Mandarin Oriental, Manila, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mandarin Oriental, Manila? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mandarin Oriental, Manila

Address: Makati Avenue | Metro Manila, Makati, Luzon 1226, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mandarin Oriental, Manila 4.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, HotelTravel.com, Tingo, Otel, Hotels.com, Agoda and Venere so you can book your Mandarin Oriental, Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Manila Hotel Makati
Mandarin Oriental Hotel Manila
Mandarin Oriental Makati
Mandarin Makati
Makati Mandarin Oriental
Mandarin Hotel Manila
Mandarin Hotel Makati
Mandarin Oriental, Manila Makati, Metro Manila

219 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (204)
Viewed
Hotel & grounds (24)
Viewed
Room/suite (60)
Viewed
View from room (8)
Viewed
Bathroom (34)
Viewed
Pool/beach area (13)
Viewed
Dining (10)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Room/suite (4)
Viewed
Other (7)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Makati #10 Spa Hotel in Makati #11 Luxury Hotel in Makati
Hotel Class
Official Description (provided by the hotel)
Situated in a quiet address in the heart of Makati's Central Business District, Mandarin Oriental, Manila is within walking distance of stylish malls and shops in the Ayala Commercial Center. Renowned for its outstanding cuisine, the hotel features three restaurants, two popular bars, and a lounge. Four exclusive and highly rated Club floors with a private lounge provide utmost guest satisfaction, as do a cosy luxury spa, a fully equipped business centre, and a health club with advanced fitness equipment. Banquet and meeting facilities are also available. ... more   less 
Number of rooms
448

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer