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All 66 Makati hotels

Mandarin Oriental, Manila

4.5 of 5 Hotel   |   Makati Avenue | Metro Manila, Makati, Luzon 1226, Philippines
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Mandarin Oriental, Manila
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Ranked #19 of 66 hotels in Makati
A recent review
4 of 5 stars reviewed yesterday
Stevehull1957 Phuket, Thailand
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649 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
Phuket, Thailand
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I booked this hotel through Expedia, hotel car pre-booked and on time. Nice friendly driver , warm welcome at hotel, Dominique on reception, friendly and efficient. Normal room booked but was frankly disappointing, dark and small. Decided to upgrade to club room, much better. Room service ordered on several occasions, fast and efficient, food was good delivery staff friendly and... More

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Top Contributor
54 reviews 54 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed yesterday NEW

The hotel is closing next month, but if you are thinking of a final stay for old times sake - FORGET IT. The hotel is effectively closed already bar you can still get rooms there. Although the room rates are the same as usual, almost every facility in the hotel has closed and attention to detail has long gone. I... More

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Columbus, Ohio, United States
18 reviews 18 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here in late July. The hotel is shutting down in September. Dirty Carpet, abandoned restaurants. This is NOT a good place to stay. I'm sure it was a nice hotel at one time. Obviously they are not maintaining it now.

Was this review helpful? Yes 1
14 reviews 14 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

No seating in lobby every bar closed with the actual lobby bar being hired out for a function so ZERO place for actual hotel guests to sit and enjoy a beer THIS IS SHAMEFUL FOR MANDARIN they should drop this from their line up Rooms are average but clean. This place represents Manila, worn out and shabby. Don't stay here

Was this review helpful? Yes 1
Jakarta, Indonesia
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here only for one night but the impressions last longer than that. The hotel is located in the center of Makati, a great location to nearby malls and shopping centers. Take the shuttle ride provided by the hotel if you don't want to hassle with the taxi driver. The room looked a bit tired for such a highly... More

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Singapore, Singapore
Top Contributor
186 reviews 186 reviews
62 hotel reviews
122 helpful votes 122 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I couldn't believe that I was staying at the Mandarin Oriental when I checked into the hotel in Manila. The lobby was not too bad, but the first room we were given was just horrible. It looked like it hadn't been used in years - the paint was peeling off in places, we could see parts of the wall that... More

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12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everything about this hotel speaks to the care and detail they put into a long last attitude. .my you feel at home. They staff is quick to pick up your name so they may address you properly. Everyone's job seems to be done with pride. The rooms are very well maintained, stocked and cleaned. And the Internet has been strong... More

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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 4 weeks ago

My husband left his laptop in the hotel room and only realized it when we were at the airport. We called the hotel and advised them of such and after 30 minutes, the car arrived with the laptop. Kudos

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Dallas, Texas
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Look, this hotel has everything you need at a great price. Luxury, great price, clean, friendly and they love American tourists!! With such a great location, you have access to shopping, museums, business centers and restaurants! The staff is so warm and friendly, classy, first rate hotel! You won't regret your stay here. Pool and gym is unbelievable! Calming waters... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 23, 2014

This hotel really needs renovation. Lobby was old with bad smell. Furniture was worn out. Not at all expected from this hotel. However, the hotel staff was very nice and helpful! They helped with visiting nearby market and even helped us with getting cabs to airport. Not to forget, food was nice.

Was this review helpful? Yes 1
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Additional Information about Mandarin Oriental, Manila

Address: Makati Avenue | Metro Manila, Makati, Luzon 1226, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mandarin Oriental, Manila 4.5*
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Also Known As:
Mandarin Oriental, Manila Hotel Makati
Mandarin Oriental Hotel Manila
Mandarin Oriental Makati
Mandarin Makati
Makati Mandarin Oriental
Mandarin Hotel Manila
Mandarin Hotel Makati
Mandarin Oriental, Manila Makati, Metro Manila

220 photos of this hotel

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Hotel & grounds (24)
Room/suite (60)
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Bathroom (34)
Pool/beach area (13)
Dining (10)
Other (56)

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Hotel & grounds (3)
Business center/function rooms (1)
Pool/beach area (1)
Dining (1)
Room/suite (4)
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hotels in Makati with
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Makati #11 Luxury Hotel in Makati #11 Spa Hotel in Makati
Hotel Class
Official Description (provided by the hotel)
Situated in a quiet address in the heart of Makati's Central Business District, Mandarin Oriental, Manila is within walking distance of stylish malls and shops in the Ayala Commercial Center. Renowned for its outstanding cuisine, the hotel features three restaurants, two popular bars, and a lounge. Four exclusive and highly rated Club floors with a private lounge provide utmost guest satisfaction, as do a cosy luxury spa, a fully equipped business centre, and a health club with advanced fitness equipment. Banquet and meeting facilities are also available. ... more   less 
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  • At what time does the pool open each day?

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