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All 62 Makati hotels

Mandarin Oriental, Manila

4.5 of 5 Hotel   |   Makati Avenue | Metro Manila, Makati, Luzon 1226, Philippines
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Mandarin Oriental, Manila

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Ranked #16 of 62 hotels in Makati
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
CynWorldTraveller Singapore, Singapore
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Top Contributor
81 reviews 81 reviews
49 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First time staying at the Mandarin Oriental's property in Manila. As some reviewers have noted, the hotel is showing signs of wear and tear, although my room was spacious, very clean and the wifi (which was free for me - it may depend on room type?) fast. I had room service both nights and the food was reasonably priced and... More

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19 reviews 19 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have lost count how many times I have stayed here I guess about 6, anyway if you are seeking a good value hotel with luxury the mandarin oriental offers that. While I still say its needs some of the same improvements I have previously mentioned such as the corridor carpets and the bathrooms updating it still is a very... More

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

After checking in and before going to a meeting, I went to the room to drop my things; on my way, through the corridor, noticed stains in the carpet, old painting and lack of proper maintenance. Once in the room, the TV wasn't working properly, old furniture, not to mention the bathroom... Well, definitely won't stay here again...

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4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Booked for 9 nights stayed 1 staff and food great however the rich get richer by charging for 5 star accomadation when it is a outdated falling down dump with a nice pool,staff and food . $ 24 .00 AUD a day extra for wi fi on top of $ 192.00 AUD a night for a delux room which has... More

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4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel rooms could do with a spruce up, but the location is great, the service unbelievable and the food outstanding. The lounge is wonderful as they have a fresh flower theme and the place is filled with the aroma. I cannot fault the hotel it offers everything for a good price.

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Fareham, United Kingdom
1 review
2 of 5 stars Reviewed 4 weeks ago

I have stayed at the Mandarin many times and the exemplary service has always been on show. However, there comes a time when the woefully tired rooms (were the carpets originally that brown?) and the slog to your room down long, hot, humid corridors lacking air conditioning start to tell. There are much better options in Makati - and maybe... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I just spent 6 nights at this Manila hotel. I would agree that the building needs an upgrade and the rooms are dated. however what the building lacks is more than made for by the amazing people who work there. The service is excellent, the staff amazing and the food is great. The hotel is moderately priced and offers great... More

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New York City, New York
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Older building but the staff and service are wonderful. Food is excellent and so is the location. Stay on the Club floor was excellent - staff was outstanding. Can't wait to come back again. Left and came to Singapore ... only wish I was staying at another Mandarin Oriental!!!

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Abu Dhabi, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

3rd business trip to the hotel and things were as they were when I first visited in 2010. And I am serious, this seemed like a time wrap! The positives: Charming and professional staff & Good breakfast selection The negatives: The rooms are outdated, and in need of a renovation which should not be postponed any longer! Horrible reception on... More

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Sunderland, Maryland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2014

Exceptionally impeccable service. Ms. Camile Javier and her staff set the standard for customer service in the Club Lounge. They anticipate your every need and provide accomodating 6 star service above and beyond the call of duty from travel reservations, conference/ meeting support to shopping recommendations.

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Additional Information about Mandarin Oriental, Manila

Also Known As:
Mandarin Oriental, Manila Hotel Makati
Mandarin Oriental, Manila Hotel
Mandarin Oriental Hotel Manila
Mandarin Oriental Makati
Mandarin Makati
Makati Mandarin
Makati Mandarin Oriental
Mandarin Hotel Manila
Mandarin Hotel Makati
Mandarin Oriental Manila
Mandarin Oriental, Manila Makati, Metro Manila
Address: Makati Avenue | Metro Manila, Makati, Luzon 1226, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Makati
#8 Business Hotel in Makati
#10 Luxury Hotel in Makati
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mandarin Oriental, Manila 4.5*
Official Description (provided by the hotel):
Situated in a quiet address in the heart of Makati's Central Business District, Mandarin Oriental, Manila is within walking distance of stylish malls and shops in the Ayala Commercial Center. Renowned for its outstanding cuisine, the hotel features three restaurants, two popular bars, and a lounge. Four exclusive and highly rated Club floors with a private lounge provide utmost guest satisfaction, as do a cosy luxury spa, a fully equipped business centre, and a health club with advanced fitness equipment. Banquet and meeting facilities are also available. ... more   less 
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