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The Peninsula Manila

Travelers' Choice award winner
Hotel website
Corner of Ayala and Makati Avenues, Metro Manila, Makati, Luzon 1226, Philippines
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The Peninsula Manila
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The Peninsula Manila
The Peninsula Manila
The Peninsula Manila
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1,228 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for business at this hotel for 4 days and really enjoyed using their gym and pool. The gym is open early, from at least 6:00am and the pool is 22 metres long so you can do some decent laps if you like swimming. Accommodation was clean and rooms very large. Buffet Breakfast had a good selection of food and... More 

Was this review helpful? Yes 1
Chicago, Illinois
Contributor
12 reviews 12 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a beautiful hotel. It is easy to get to from the airport. Do book a hotel car, as the airport taxi line was CRAZY! They were nice enough to accommodate our last minute request for a car at the airport once we realized our mistake. Only weird thing was that a hotel staff person knocked on the door... More 

Was this review helpful? Yes 1
Singapore, Singapore
1 review
2 of 5 stars Reviewed 3 days ago NEW

I was staying in the Peninsula for business for one night. Checked out in the morning at 8:00 am. By 8:45 am I had discovered that I had left my Mont Blanc pencil in my room. I called the front office who instead of trying to really deal with my problem passed me onto the security office. The security office... More 

Was this review helpful? Yes 1
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Mumtaz K Thank you for taking time to write your review. We have noted your comments on your missing item and I believe one of our Front Office Managers had the opportunity to speak with you in detail of what transpired. During his communication with you, he assured you that the CCTV records showed that the room had not... More 

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is a little old but renovated. Room is spacious. Fresh mango and banana replenished daily. Breakfast buffet offered varieties of international dish, sashimi is fresh, and juice is freshly squeezed. The location is away from city center but cab is easily accessible. Pool is small, gym facilities is adequate.

Was this review helpful? Yes 2
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Suanne C Of the many luxury hotels to choose from in Manila, we thank you for choosing The Peninsula. We also appreciate your kind review on TripAdvisor. My colleagues and I look forward to welcoming you back to the hotel, hopefully in the near future. Yours Sincerely Sonja Vodusek General Manager More 

Paris, France
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at the Peninsular several times and have always found the same high standard of service, cleanliness and comfort. Also very welcoming and a good standard of room service, always a pleasure to visit.

Was this review helpful? Yes 1
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Alex G Thank you for staying at The Peninsula Manila and for sharing your glowing review on Trip Advisor. We are delighted that you were very impressed by the service quality of our staff members. We hope to continue to always exceed your expectations in this way. My colleagues and I look forward to welcoming you back to the... More 

New York City, New York
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I really enjoyed my stay at the Peninsula. The lobby has a very classic, elegant feel so it's lovely as soon as you walk in. As everyone mentions, the service is just over the top in terms of friendliness and attentiveness. The property is also very clean. The breakfast buffet is really outstanding. The pool area is very nice with... More 

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Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear PJDNY Thank you for choosing The Peninsula for your recent visit to Manila. Thank you very much as well for your kind and motivating feedback. We were delighted to learn that you had a wonderful experience. We were also very happy to learn that our services and facilities met your expectations, and truly appreciate your special mention of the... More 

Singapore
Top Contributor
85 reviews 85 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

The Peninsula Hotel Manila is an excellent hotel located in the heart of Makati - the central business district. Stayed on the executive floor and proceeded there for check in. My reservation was made by American Express and all was in order on my arrival. I was upgraded to a suite which was very nice, especially as I was staying... More 

Was this review helpful? Yes
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Nigel G Thank you for taking the time to share with us your experience on your recent stay. I am delighted that you enjoyed the facilities at the Club Lounge. Our Club Lounge was designed with our business savvy guests in mind, and we are pleased to know that the amenities and services suited all of your needs. Thank... More 

Minneapolis, Minnesota
Top Contributor
62 reviews 62 reviews
35 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a little bit on the traditional side, however the gardens are amazing, the service is superb. The breakfast is to die for!, and right across the street from great shopping in the heart of the very modern Makati area! Overall one of my favorite hotel stays ever, mostly due to the outstanding service of all individuals :... More 

Was this review helpful? Yes
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear danild Thank you for choosing The Peninsula for your stay in Manila and for posting your thoughtful note. We are very happy to read your kind remarks about our service and that our staff had made your visit memorable and enjoyable. It is comments like yours that encourage our employees to do their utmost and it is always gratifying... More 

Dublin
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have just returned from 8 night stay in the Peninsula and cannot say enough good things about it. Rooms and interior is old colonial style; amazing service by every member of staff, food is amazing, location of hotel is 5mins walk from the main shopping centres in Manila. Just amazing, will be back again

Was this review helpful? Yes
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear DublinAmo Thank you for your recent stay at The Peninsula Manila. We are delighted that you were pleased with your experience and interactions with our hotel staff. Thank you for your special mention of the superb food and service which you received. At The Peninsula, it is the personal relationships we establish with our guests that we value most.... More 

Contributor
16 reviews 16 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Almost everything about the Peninsula was superb. The room was spacious and well appointed, the Internet worked, breakfast was fantastic, the lobby beautiful, and the beer was cold. Areas of improvement? The in-room coffee (instant packets) could have been better. Hotel bar smelled really bad with all the cigarette and cigar smoking - unpleasant to the point we had one... More 

Was this review helpful? Yes
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Jonathan B Thank you for choosing The Peninsula for your stay in Manila. We are delighted that you were impressed by the service of our staff, by the breakfast buffet, WiFi service, and Lobby. In addition, thank you for sharing your comments about the in-room coffee as well as your feedback about smoking at The Bar. We aim to... More 

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