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The Peninsula Manila

Travelers' Choice award winner
Hotel website
Corner of Ayala and Makati Avenues, Metro Manila, Makati, Luzon 1226, Philippines
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The Peninsula Manila
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The Peninsula Manila
The Peninsula Manila
The Peninsula Manila
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1,200 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This is a much frequented Hotel by our family and have seen the height of its opulence. But there was a time that time has deteriorated the building ,curtains ,beds. The staff though has maintained why this is a much needed place to stay at least once in Makati city. I am so happy that efforts have been made to... More 

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Singapore, Singapore
Top Contributor
63 reviews 63 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Been to this hotel for various meals & events BUT it has made my perspective on why this hotel is so popular. Got in at about 6pm, which mean that the hotel lobby was housing their popular high tea. It felt like a "ball" was going on. From the moment I got checked in, I could sense their exceptional SERVICE.... More 

Was this review helpful? Yes 1
Sunnyvale, California, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you're looking for a wonderful hotel in the Makati region of Manila, look no further. I had the privilege of being upgraded to their club level accommodations for a very reasonable price. Semi-private dining, complimentary wine with dinner, fantastic food and daily menu changes are only some of the pluses. The rooms are spacious, the décor tastefully done, and... More 

Was this review helpful? Yes 1
Tampa Bay, Florida
Top Contributor
195 reviews 195 reviews
34 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Other than a late night noise issue, which they finally identified and addressed, the stay was outstanding. This is luxury at its finest and the staff couldn't be better. The food was some of the best I've ever eaten at a hotel. The lobby with its beautiful music, was a delight. The room, hallways and grounds were immaculate. It is... More 

Was this review helpful? Yes 1
Manila, Philippines
Top Contributor
93 reviews 93 reviews
23 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed 1 week ago

Their exceptional SERVICE is the BEST we have received yet. We have booked a Superior Room for 2 nights, and were so thrilled that upon checking in, they have upgraded our room to a Deluxe Garden view. Thank you so much for this. Then, we requested for additional 2 bottled waters (aside from the 2 bottles that is already here),... More 

Was this review helpful? Yes 1
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear msCharrie Thank you very much for your kind and motivating feedback. We were delighted to learn that you had a wonderful stay with us, that you enjoyed the amenities we have arranged for you. We were also very happy to learn that our services and facilities met your expectations. Please rest assured that your kind praises about the hotel... More 

Contributor
18 reviews 18 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had the opportunity to be a long term guest at the Peninsula recently. The staff was among the most friendly I have ever encountered. From the doorman to the security staff to the restaurant staff to housekeeping to the front desk: everyone had a smile, greeted me by name and was helpful. I highly recommend the Makati Peninsula.

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Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Phil B Thank you for staying at The Peninsula Manila and for sharing your glowing review on Trip Advisor. We are delighted that you were very impressed by the service quality of our staff members. We hope to continue to always exceed your expectations in this way. My colleagues and I look forward to welcoming you back to the... More 

Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic hotel. The best service I've ever known. Friendly, genuine staff with an eager to please attitude but completely low key. Staff everywhere and you really feel like you're royalty. String instruments on Thursday night add a bit of old world 50's charm. Flawless. Don't want to leave and can't wait to come back.

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Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear VinoAdventures Of the many luxury hotels to choose from in Manila, we thank you for choosing The Peninsula for yourstay in Manila. We also appreciate your kind review on TripAdvisor. We are delighted to hear that you would stay with us again, and we look forward to welcoming you back to the hotel hopefully in the near future. Yours... More 

San Diego, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The day we arrived to the day we left, the experience was first-rate. On arrival, one can immediately sense the luxury the hotel as you walk in through the expansive and welcoming lobby. The lobby serves food and drink 24 hours--an ideal place for a quick visit from friends or acquaintances. Rooms are modern, relaxing, and inviting. The fruit basket... More 

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Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear NFlorece Thank you for choosing The Peninsula Manila for your stay in Manila and for sharing your detailed review on Trip Advisor. Your experiences with our staff and their attention to detail is exactly the type of service we wish to provide our valued guests. Most of all, we sincerely appreciate your nice comments about Karyl. Thank you for... More 

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This was my 5th stay at this property. There is a reason I only choose this hotel when I travel to Manila Philippines. Consistency of Top Level Service and more importantly the care, kindness, professionalism and effectiveness of al the staff and managers that I encounter. From the warm welcome at airport by the hotel representative and driver to the... More 

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Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear John G Thank you for continuing to be a loyal guest and for faithfully returning to The Peninsula Manila year after year. We truly appreciate your business and are flattered by your lovely compliments. We are delighted that you continue to be impressed by the service and hospitality of our staff members, particularly our airport representatives, limousine drivers, and... More 

Vancouver, BC
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful world-class hotel in a lovely part of Manila. The service was impeccable and we kept returning to the spectacular lobby bar for drinks and meals. The service was second-to-none; we were treated like royalty every step of the way.

Was this review helpful? Yes 1
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear mint_buds Thank you for staying at The Peninsula Manila and for sharing your glowing review on Trip Advisor. We are delighted that you were very impressed by the service quality of our staff members. We hope to continue to always exceed your expectations in this way. My colleagues and I look forward to welcoming you back to the hotel... More 

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