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The Peninsula Manila

5.0 of 5 Corner of Ayala and Makati Avenues, Metro Manila, Makati, Luzon 1226, Philippines
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The Peninsula Manila
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The Peninsula Manila
The Peninsula Manila
The Peninsula Manila
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1,144 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars NEW

The service and staff at Peninsula Manila were super attentive and friendly. Room was reasonably large and the same goes for the bathroom too. Fresh fruit and refreshed water bottles every night as part of turn down service. Great work!

Was this review helpful? Yes
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear timmayyyynz Thank you very much for your kind and motivating feedback. We were pleased to learn that you thoroughly enjoyed your stay with us. My colleagues and I sincerely appreciate your patronage of The Peninsula and we hope to have the pleasure of welcoming you back on your next visit to Manila. Yours Sincerely Sonja Vodusek General Manager More 

Hannibal, Missouri
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Manila Peninsula is just across Makati Shangri-La separated by Ayala Ave. Their staff is great. can't ask for anything better better especially Inno. Gym is a bit tight and can get busy but overall have good equipment. Breakfast at Escolta is great. Pool and facility is excellent. Rooms are well maintained and very nice.

Was this review helpful? Yes
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Swimcoach1030 Thank you for sharing your experience of your stay with us. We sincerely appreciate your nice comments about our rooms, food, and pool. I was delighted to read that we have succeeded in creating a memorable stay for you and it would be a pleasure to welcome you back to our little oasis in the city. Yours Sincerely... More 

Vancouver
Top Contributor
73 reviews 73 reviews
32 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We normally don't stay at this level of hotel but the price was right which included breakfast. Service is excellent, rooms are very comfortable, breakfast was full of many choices. I was glad it was included since it was quite expensive if bought separately. Location is very good to the greenbelt mall which has dining options as well as one... More 

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Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear justravel Thank you for your recent stay at The Peninsula Manila and for sharing your review with us. It is our great pleasure to learn that you had a fantastic stay. We greatly appreciate your gracious comments on our rooms, service, and breakfast buffet. These will certainly motivate our team to continue to delight our guests day after day.... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I don't stay in this level of hotel very often and if this was not a business trip I would not have been able to afford The Peninsula. As I result I cannot compare this hotel to others in its category but what I can say is that I found it to me a fantastic hotel with the friendliest and... More 

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Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Richard P Thank you for your recent stay with us and for your lovely review of our property. We truly appreciate feedback such as yours as it motivates us all to continue to delight our guests and provide consistent quality service and excellence in hospitality. Thank you for your special mention of your interactions with our airport, lobby, front... More 

san francisco
Contributor
17 reviews 17 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I booked a premier suite for 2/14-2/17 with suite experience package and was disappointed from beginning. The package included Mercedes pickup/drop off at airport, culinary experience, minibar, executive lounge, and early checkin and late checkout. I had several emails with staff regarding my arrival and upon arrival at airport, nobody was there to meet me. I was jet lag, no... More 

Was this review helpful? Yes 1
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear alwaystravelsf Thank you very much for sharing your valuable comments with regard to your experience at our property. I very much regret to read that you did not enjoy your recent stay to its fullest due to a number of shortcomings on our part. Please accept my sincere apology that our services did not measure up to your expectations.... More 

Muscat Governorate, Oman
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed for 1 night and then a week later another night. Both times we had an excellent stay, 1st in a superior room and then a deluxe room. The rooms have the quietest air con ever and the rooms facing the gardens are quiet so we actually got sleep without ear plugs both times! A 1st for a city... More 

Was this review helpful? Yes
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Neil28 Thank you for taking the time to review your visit to The Peninsula Manila on TripAdvisor and for providing your valuable comments of our property. We are delighted you had the opportunity to experience the hotel in its entirety and we appreciate your special mentions of our Front Desk, Concierge and Housekeeping teams. We are most thankful for... More 

Nazareth, Belgium
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

For the second time, I stayed at this incredible hotel. Nice place to relax after a long flight to Manila. Great service, wonderful rooms. Breakfast is a taste of all continents and you can never taste it all. Everybody, from concierge, waiter to management is very friendly.

Was this review helpful? Yes
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Peterpoes Thank you for your recent stay at The Peninsula Manila and your lovely review of our hotel. We are pleased that you enjoyed your experience and interactions with our hotel staff. At The Peninsula, it is the personal relationships we establish with our guests that we value most, so if there is anything I or my team can... More 

Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Have not been back to my country for 47 years. Friends and family highly recommended the Peninsula. We stayed on 2 separate occasions. First check-in was Feb 2-6 then Feb 10-12. When we checked in, the front desk staff gave us the impression that we would get a complementary upgrade, as it turns out we were being charged 5,000 pesos... More 

Was this review helpful? Yes 2
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear HGP508 Thank you very much for taking time to write this review in detail. I was concerned to learn of the several deficiencies in our service you experienced during your stay, as some staff seemed to have created a less than welcoming impression. Please accept my sincerest apologies for the multiple disappointments you had encountered. We have noted your... More 

Mississippi
Top Contributor
140 reviews 140 reviews
42 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

I can think of one or two hotels where I've ever stayed that are fair to compare with this one--this experience was easily my second or third best ever. The lobby was wonderfully decorated, and from the driver at the airport to the check-in staff, everyone was genuinely friendly. I got up to the room quickly, and that is where... More 

Was this review helpful? Yes
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Lawrence H Thank you very much for your kind and motivating feedback. We were delighted to learn that you had a wonderful stay with us, that you enjoyed the amenities we have arranged for you. We were also very happy to learn that our services and facilities met your expectations. Please rest assured that your kind praises about the... More 

Bangkok, Thailand
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Firstly this is the only hotel I've stayed at in Manila and its my first time in The Philippines so I don't have anything local to compare the hotel too. The lobby of the hotel is very grand and the level of service is extremely attentive, however the rooms feel dated. In fairness I couldn't put my figure on anything... More 

Was this review helpful? Yes
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear CaelenK Firstly, thank you for choosing to stay at The Peninsula Manila and thank you for sharing with us your valuable comments about our property. We are delighted to hear that you enjoyed the ambiance and service at The Lobby. As the heart of the hotel, we take great pride in our Lobby and we always strive to exceed... More 

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Additional Information about The Peninsula Manila

Address: Corner of Ayala and Makati Avenues, Metro Manila, Makati, Luzon 1226, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Peninsula Manila 5*
Number of rooms: 493
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Also Known As:
The Peninsula Manila Hotel Makati
Peninsula Hotel Makati
Peninsula Makati
Manila Peninsula
The Peninsula Manila Makati, Metro Manila
Hotel Style:
#3 Family Hotel in Makati
#3 Spa Hotel in Makati
#4 Business Hotel in Makati
#4 Luxury Hotel in Makati
#4 Romantic Hotel in Makati

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