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The Peninsula Manila

Travelers' Choice award winner
Hotel website
Corner of Ayala and Makati Avenues, Metro Manila, Makati, Luzon 1226, Philippines
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The Peninsula Manila
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1,298 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
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  • All months
    (1298)
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    (338)
All months
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed today NEW

The hotel has a good location with malls and shops nearby. The hotel is big and has an elegant theme to it, the service is very good as well as the food. The rooms are big enough and comfortable beds and has a nice bathroom.

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Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

it was an experience out of an old movie. an orchestra in the evening. old colonial style rooms are a nice touch. it's a great contrast from the rest of metro manila and other modern hotels. great service and a brilliant location.

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Hong Kong
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

It used to be a really good hotel but upon returning this time, the furniture in room are old and time for hotel to consider refurbishment. Room assigned 823 was facing the main street so from the room, you can hear the traffic and everytime a door closes next door, you can heard it clearly from your room as well.... More 

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Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Therese Jasmine L Thank you for your stay at The Peninsula Manila and for providing your feedback. We are sorry to read that you had a less than favourable experience and regret the issues you encountered, especially with the check-in delay. We truly regret that we did not meet your expectations and I will be sure to share your... More 

Zurich, Switzerland
Level Contributor
137 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night on a business trip. Great experience from start to end. Everything is very well organized. Staff are most friendly and very helpful. Enjoyed the dinner and breakfast - superb choice and world-class quality of food. Room was very spacious and clean. I liked the decor and the very big choice of amenities in the bath room.... More 

Was this review helpful? Yes 1
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear RHW1974 Thank you for choosing The Peninsula for your recent stay in Manila. We recognise that there are many excellent options for hotels in the city, and we are truly grateful that you chose us as your place to stay for your business trip We appreciate your kind words about our service, your room and bathroom amenities, the check-in... More 

Bangkok, Thailand
Level Contributor
62 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The lobby is very impressive with its design and props. The room is elegant. Even though you know full well that it is of old age but the upkeep was really excellent. The staffs were attentive everywhere from the entrance, the front services, lobby cafe, fitness to breakfast. I am really happy with this stay.

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Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear prasast Thank you for choosing The Peninsula for your recent stay in Manila. Thank you very much as well for your kind and motivating feedback. We were delighted to learn that you had a wonderful experience! We look forward to welcoming you back to the hotel in the near future. Yours Sincerely Sonja Vodusek General Manager More 

Manila, Philippines
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a chance to stay here for our convention. 5 star service indeed. And I love the smell of the lobby. Very relaxing. The lobby is huge, great for snacks and refreshments. Although, we were just waiting there for our friends to go down from their room, the waiters asked us if we have an order, which we politely declined

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Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Tonijr555 Thank you for your kind feedback about The Peninsula Manila. We are thrilled that you consider us to be one of the best hotels in the city! We hope to have the opportunity to serve you again in the near future. Yours Sincerely Sonja Vodusek General Manager More 

Oxfordshire, United Kingdom
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel for four nights on the way back to London, what an amazing choice. The hotel is situated in the middle of amenities you could think of..e.g. shopping mall, restaurants and bars, spa...you named it and all within walking distance. The amenities inside the hotel was grand..I love that welcoming orchestra playing when you entered the main... More 

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Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Oxford69 It is our great pleasure to learn that you had a wonderful stay with us. We appreciated your gracious comments on the Escolta breakfast buffet, the attentive service of our poolside staff, and other hotel amenities.. However, we are very sorry to hear that your experience at The Lobby fell short of your expectations, due to some of... More 

Muscat Governorate, Oman
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am totally surprised with this hotel, the lobby is amazing, you can have drinks, eat or have a meeting. The rooms even old are perfectly equipped with a old but fancy domotic system for the lights and AC. The room might be quite small but toilette is amazing. Breakfast is awesome. Excellent WIFI everywhere.

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Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Jofrix Thank you for taking the time to review your recent stay at The Peninsula Manila. We are glad that we have left a lasting impression on you and we hope you will continue to visit us for both business and/or pleasure in the near future. Yours Sincerely Sonja Vodusek General Manager More 

Denver
Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the second time I have reviewed this hotel and it deserves covering again. Bottom line, i love the hotel. It has to be one of my top hotels in the world from my list of favorite places. The lobby is gorgeous (there is almost always and orchestra playing on the mezzanine), the rooms are well appointed and the... More 

Was this review helpful? Yes 2
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Buffalo_Brad Thank you for your recent stay at The Peninsula Manila, but most especially for your kind compliments on Trip Advisor. We are extremely honoured that you consider us one of your most favourite hotels. What we appreciate most is your mention of the great service you received from everyone. We are proud to leave this lasting impression on... More 

glen ridge, nj
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is really exceptional. It starts with the huge and ornate lobby, with a big seating area to meet for drinks or coffee. An orchestra plays on the balcony above most evenings. The rooms are large and comfortable, the beds great. The service at the Peninsula was exceptional really. I asked the concierge some questions about local events, and... More 

Was this review helpful? Yes 1
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear martroon Thank you for choosing The Peninsula as your place to stay when visiting Manila. We are delighted that you had a wonderful visit and that you enjoyed the gym and our spa. Also, we are happy to read your comments regarding our customer service especially the special touches from our Concierge and Housekeeping teams that made your visit... More 

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