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Makati Shangri-La Manila

Travelers' Choice award winner
5.0 of 5
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Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
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Makati Shangri-La Manila
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Ranked #3 of 72 Hotels in Makati
A recent review
5 of 5 stars Reviewed October 7, 2013
MarcoC997 San Jose, Costa Rica
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1,602 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Makati Shangri-La Manila
See the most recent reviews
San Jose, Costa Rica
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 7, 2013

This is my 4th time on this hotel and the service continue to be oustanding. The staff is extremelly friendly, the rooms great and the food oustanding. The Circle buffet is oustanding, no matter the time breakfast, lunch, dinner. I had seafood dinner one night and it was great (tiger prawns, squid, tuna, salmon), just pick what you want and... More 

Was this review helpful? Yes 1
Slovakiava, Slovakia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013

This htoel rocks..... Not because the hard rock and TGIF is across the street. But because they take care of you. I arrived by limo and when I exited the car there was someone there to greet me. They took my bags and I followed them to the room without having to check in. This shows added value as I... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Hong Kong
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 6, 2013

People are very nice. Sadly not error proof in taking instructions but nicest people. The rooms are spacious and the location cannot be beaten. Also just ask and the staff will find a way to help you.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 5, 2013

Pleasant surprise and a wonderful stay. Upon arrival the courtesy of the staff was evident, the check in was efficiently facilitated the rooms are well appointed and the buffet at circles was delicious. I would not mind staying here again in my next visit.

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Shanghai, China
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 5, 2013

My wife and I stayed one night on our way home from Boracay. The service at the Shangri La is exceptional. The minute you enter the hotel a staff member is by your side welcoming you and assisting with check in. We we're put on the top floor with a great view. Room is spacious, tv good options, bed very... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 4, 2013

Stayed in this hotel for 3 nights. The excellent service was started from airport transfer. I was greeted by a team of friendly staff at the arrival hall and the hotel staff was ready to welcome me when I arrived to the hotel. A dedicated staff was assigned to bring me to the hotel room without going through the check-in... More 

Was this review helpful? Yes 2
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 4, 2013

I stayed here from June 16 to June 19 on visit to Manila . I loved the hotel . Friendly staff, fabulous location, opp to all shopping & food courts . Best service , food , location, facility I can only say one word just if you are visiting Manila then it's Shang ri-la . Value for money you have... More 

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manila, philippines
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 3, 2013

I was invited by my friend to join and try this hotel. I know that it is a five star hotel. And they prove them right. Because the service is very excellent. the food are superb. the room is big. and we have a good time in the pool. they make as feel that we are in a resort.

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 2, 2013 via mobile

Best service ever, great staff and awesome buffet. Rooms are bigger than expected but walking the halls of pastel, mustard and wood panels on the 9th floor is an unwelcome retro contrast to the marble foyer.

Was this review helpful? Yes 1
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 2, 2013 via mobile

The hotel staff is very friendly and that started with the airport pick up. The hotel is need of work, but I did notice work going on at the property. The room was a good size, the tv selection was good and the internet was reliable. Circles is the main place to eat and the food options are quite good.... More 

Was this review helpful? Yes 1
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