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All 69 Makati hotels

Makati Shangri-La Manila

5.0 of 5 Hotel   |   Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
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Ranked #3 of 69 Hotels in Makati
A recent review
5 of 5 stars reviewed 6 days ago
GeoffAWard Adelaide, Australia
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1,461 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Makati Shangri-La Manila
See the most recent reviews
Adelaide, Australia
Top Contributor
68 reviews 68 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything about the Makati Shangri-La is pretty much perfect. The impressive forecourt and imposing lobby with the ever changing flower arrangement. The friendly greeting upon arrival and staff every where to meet any request you have. In the afternoon take high tea in the lobby lounge area and be entertained by the orchestra. Night time you can visit the Sage... More 

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear GeoffAWard, Thank you for sharing the highlights of your stay with us. I'm glad to know that you are able to enjoy every facet that the hotel offers, as well as explore the nearby leisure areas. It is always a pleasure to have you, and I hope to have the chance to welcome you on your next visits. Sincerely,... More 

Makati City
Top Contributor
51 reviews 51 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Shangri La Makati has always been my favorite hotel here in Manila mainly because of their excellent customer service. Not to mention their wide variety of food choices for their breakfast. I had another commendable experience on my last stay where I was looking for a poached egg which was not on their menu. Chef Philip and Cathy cooked it... More 

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Cati H, I truly appreciate that you choose Makati Shangri-La as your hotel of choice in Manila. I'm glad to know that you always have great experiences with the hotel, and thank you for highlighting our Circles' chefs Philip and Cathy, who went the extra mile to make your breakfast extra special. I hope to have you back in... More 

SaarLouis, Germany
Top Contributor
78 reviews 78 reviews
48 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

(Deluxe Room Value Package) I have been here already a year ago. I still love the design of the whole hotel and the atmosphere. And the dogs infront of the hotel are adorable like always. Your safety is here very important and you can find heavily armed securities outside , which they hopefuly never will need! The great service begins... More 

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear KurisuS, It's a pleasure to have you back, and I'm glad that you had yet another great stay with us. Thank you for sharing the highlights of your stay - from the arrival at the airport, to your spa treatment. I appreciate and will certainly extend your kind words to the rest of the staff for a job well... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent food, service probably the best place to state in Manila, size of the room could be a bit bigger, if you want be treated in special way you will find it in this hotel. Everyone from service will treat you in special way!!

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Justyna P, Thank you for the fantastic review, and I'm glad you had a great time with us. I'm happy to know that the service made your stay extra special. We are looking forward to have you again in the hotel in the future. Sincerely, Alain Borgers Area Manager / General Manager More 

Gangtok, India
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very nice and comfortable property in the heart of makati city in manila. The lobby is gorgeous and the breakfast spread is simply gigantic and makes one wonder what to eat and what not to. Its very close to the airport also.

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear anupama69, Thank you for the great review. It has also been our pleasure having you stay with us, and I hope to see you back in the hotel soon. Sincerely, Alain Borgers Area Manager / General Manager More 

Manila, Philippines
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Dear Shangri-la, I would like to thank you for the good service & good food that I got from your Chef & staff at Sage Bespoke Grill last December 22nd 2014, lunchtime. It was my second time to visit your restaurant & I am appreciative of the changes made at Sage. I ever love your crab dishes-I got myself the... More 

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear thegoodpierre, Thank you for sharing your experience while dining at Sage Bespoke Grill. I'll make sure to pass on your kind words to the chef and the rest of the team for a job well done. We are looking forward to have you back on your next trip to Manila. Sincerely, Alain Borgers Area Manager / General Manager More 

Makati, Philippines
Contributor
17 reviews 17 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

From check-in (we were allowed to go to our room at 12NN even if check in time was 2PM), to the staff who were courteous - no exceptions - and excellent food, it's no wonder customers are loyal to SLM

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Joey R, It is our pleasure to have you stay with us, and I'm glad you enjoyed every moment of it. I hope to see you again in the hotel on your next staycations! Sincerely, Alain Borgers Area Manager / General Manager More 

Makati, Rizal, Philippines
Contributor
17 reviews 17 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

I usually enjoy my stay in a Shangrila Hotel whether it be in the Philippines-EDSA Shangrila, Mactan Shangrila, Boracay Shangrila or even Shangrila in Singapore but my recent experience in Makati Shangrila Manila where I stayed 2-3x in the past was such a let-down. The amenities in my De Luxe room is incomplete and not at par with other 5-Star... More 

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Mimi M, Thank you for the constructive feedback. I'm truly sorry to hear that you found your stay disappointing. I have noted your points, and will discuss these with my team for further improvement. Do let me know how we can find ways to make you re-consider staying at Makati Shangri-La again. Sincerely, Alain Borgers Area Manager / General... More 

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Shangri-La Makati is one of the best business hotel i have stayed. amazing service, grt ambiance and food. Location of the hotel adds adds icing on the cake. Request for higher floor for good city view

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Adv_unexplored, Thank you for giving us a perfect rating. I'm glad that you enjoyed your stay with us. The hotel's location is indeed ideal for those traveling for business, being in the middle of Manila's financial district with entertainment and leisure spots merely steps away. I hope to welcome you in the hotel on your next trips to Manila.... More 

Boston, Massachusetts
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are headed to Manila and want to experience the best of the best. Shangri-la, is where it's at. The food and service is great, the gym was perfect, the sauna and spa was amazing. I can not say enough about the amazing service at this hotel.

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Allan D, Great to know that you and your friends had a wonderful stay with us. I hope to have you all back again on your next vacation trip to Manila. Sincerely, Alain Borgers Area Manager / General Manager More 

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Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
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Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila
Hotel Style:
#2 Business Hotel in Makati
#2 Spa Hotel in Makati
#3 Family Hotel in Makati
#3 Romantic Hotel in Makati
#3 Luxury Hotel in Makati

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