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All 62 Makati hotels

Makati Shangri-La Manila

5.0 of 5 Hotel   |   Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
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Ranked #2 of 62 hotels in Makati
A recent review
5 of 5 stars reviewed 6 days ago
Pascal L Copenhagen, Denmark
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Makati Shangri-La Manila
See the most recent reviews
Copenhagen, Denmark
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

It is the second time I stay in this hotel after a visit to Manila 4 years ago. Service is excellent and employees very attentionate and friendly. Restaurant are excellent particularly the buffet of the restaurant circle. Fitness, spa and swimming pool are great. Overall an excellent hotel both for business people and families.

Review collected in partnership with shangri-la.com

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Jeddah
1 review
5 of 5 stars Reviewed 1 week ago

1- Service was amazing and the staff is very welcoming and kind. 2- the room is very comfortable with good sunlight. 3- the location is very good and near to all mall market also you find around a lot of restaurant with different style and coffee shop like (Starbucks, Gloria Jeans, Hard Rock Cafe...etc). 4- In this hotel they have... More

Review collected in partnership with shangri-la.com

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Baguio, Philippines
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Shangri-la chain of hotels as always are very classy and luxurious. Lobby is huge with several counters which can be confusing at times since there are no signage. Check-in was a breeze and staying in the room was better. Amenities are complete, room is cleaned properly, everything you need is already provided so no worries. We stayed in room 2621... More

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Manila, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you go to the Horizon Lounge at the Makati Shangri-La, you will experience some of the most friendly and professional service providers in all of Metro Manila. Special recognitions goes to Sheryl and Arvin who are polite, dedicated, and genuine.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Seoul, South Korea
Top Contributor
182 reviews 182 reviews
83 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time at a Shangri-la, though we had previously stayed at a Traders. It's conveniently located in the city of Makati (South of Manila), close to the 5 Greenbelt shopping malls, and a 15 to 30 minutes drive from the airport, depending on traffic. It has probably the most impressive lobby entrance we have ever seen. We... More

Was this review helpful? Yes 1
Top Contributor
97 reviews 97 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Because of its location in the commercial center of Metro Manila, the Makati Shangri-la is usually considered a business hotel. But the Shangri-la Group is so attuned to spoiling their customers that this property is right up there with the most luxurious hotels in the world. Everyone is so wiling to please that it makes every visit special. We have... More

Was this review helpful? Yes 1
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Mike, It truly warms the heart to know that guests such as yourself truly appreciate our kind of hospitality. Thank you for your warm review, and we hope to welcome you back to Makati Shangri-La in your future travels. Sincerely, Alain Borgers Area Manager / General Manager More

Mandaluyong, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My sister arrived from the US for her Birthday and decided to stay in Makati shang and tagged us along. I brought my wife and 2 kids as well as my siblings.She booked us with a family suite and the room was very nice, very convenient and clean.The staffs are very well mannered, There was an instance when I left... More

Was this review helpful? Yes 1
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Garth G, I’m glad to know you enjoyed your family staycation at Makati Shangri-La and everyone had a great time. On your next visit, do try the breakfast option at Sage as well. Thank you for spending the time to review us. Sincerely, Alain Borgers Area Manager / General Manager More

San Francisco, CA
Top Contributor
73 reviews 73 reviews
64 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This has happened before. They were responsive. But I checked with friends in other hotels and they were fine. I have stayed here before and will stay again but they need to make this right. Consistently.

Was this review helpful? Yes 2
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Kiwi400, Thank you for bringing our attention to the internet connectivity challenge you experienced. Please accept my apology for the inconvenience this has caused you. We are currently improving our internet connection and I hope you will be able to experience a smoother, more consistent connection when you return to stay with us. Sincerely, Alain Borgers Area Manager /... More

Bangalore, India
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel stands ground for all the excellent reputation they have. Right from the check in, the experience is simply amazing I really liked the fact that we don't have to stand in line to complete the check in formalities, but a hostess actually accompanies you to the room on arrival to complete the formalities Can go on and on... More

Was this review helpful? Yes 1
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Puarsim, Thank you for your kind review of Makati Shangri-La. I’m glad you were able to thoroughly enjoy your experience with us and have explored the surrounding areas like the malls. We look forward to welcome you back and would be happy to inform you about happenings in the city. Sincerely, Alain Borgers Area Manager / General Manager More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From start to finish, the Shangri-La Manila wow-ed me with stellar service (remembering face / name each time I returned) and delicious food on-site at the tapas restaurant and breakfast buffet. The staff were the highlight and were exceptionally courteous, well spoken, and actually charming. The hotel bar / restaurant has great nightly music - either DJ or a live... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear SkibunnyNYC, Thank you so much for the great review. It’s wonderful to know you enjoyed your stay and had fun at Sage. The team and I hope to see you back here when you return to Manila. Sincerely, Alain Borgers Area Manager / General Manager More

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Additional Information about Makati Shangri-La Manila

Also Known As:
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Hotel
Makati Shangri La Manila
Shangri La Manila Makati
Shangri La Makati
Makati Shangri La
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila
Address: Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Makati
#1 Family Hotel in Makati
#2 Luxury Hotel in Makati
#6 Romantic Hotel in Makati
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Makati Shangri-La Manila 5*
Official Description (provided by the hotel):
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 
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