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All 66 Makati hotels

Makati Shangri-La Manila

5.0 of 5 Hotel   |   Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
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Ranked #3 of 66 hotels in Makati
A recent review
5 of 5 stars reviewed yesterday
Bob T Arden Hills, Minnesota
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1,269 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
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English first
Arden Hills, Minnesota
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Makati Shangri-La was the perfect location for my Manila vacation. Their staff are well trained and attentive and I had such a fun time shopping and eating close by and swimming / using the health club.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Manila, Philippines
1 review
5 of 5 stars Reviewed 2 days ago NEW

I was so glad that the educational tour of my students turns out so good. The students enjoy and they learn a lot. The seminar that facilitate by Mr. Nards and Chef Santos was really good. The familiarization of the back of the house, F & B facilities and laundry area is excellent. Thank You to the all hotel staff... More

Was this review helpful? Yes 1
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear 75JSD, We’re happy to impart our knowledge of the hotel and hospitality industry to aspiring hotel professionals such as your students. We look forward to having them in the hotel industry in the coming years. Thank you for choosing Makati Shangri-La as venue for your students’ familiarization tour. Sincerely, Alain Borgers Area Manager / General Manager More

Manila, Philippines
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We dicided to book an overnight stay. But this time, its not at Edsa. Instead, we tried Shangri-La Makati. We are lucky to checked-in at exactly 11am since there's already an available room for us. We also have Php 2,250 consumable. As per instruction during checkin, you can consume it on food and inside the room. The receptionist is nice... More

Was this review helpful? Yes 1
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear chinaeyez20, Thank you for a detailed account of your recent stay, it is refreshing to know how you and your friends had a great time while staying with us on your weekend “staycation.” I’m glad that you were able to try most of the facilities of the hotel and enjoyed them, as well as the bestselling breakfast buffet at... More

Greenwich, Connecticut, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I am a frequent traveler and when in Manila I always stay at the Shangri La Hotel in Makati and find it to be one of the best hotels in the world. The hotel itself is beautiful, the rooms are great, but what makes the hotel special is the amazing staff. As a business traveler, your best option is to... More

Was this review helpful? Yes 1
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Dan B, Thank you for taking the time to write this heartwarming review. It’s great to know that the efforts of the staff to make each and every guest feel at home don’t go unnoticed. The Horizon Club team is definitely a commendable group, and it’s good to know that your stay is always made comfortable and stress-free because... More

Milan, Italy
Top Contributor
62 reviews 62 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Location is very convenient, in the heart of the city. Very close to the best shopping area. Rooms are very spacious and with luxury amenities. Service is very good, lobby restaurant is very good. Pool is amazing. Highly recommended for a business stay in Manila.

Was this review helpful? Yes 1
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear MFGT, Location is definitely an asset for the hotel, and I’m glad to know you were able to explore much of the area during your stay as leisure and most of the business spots are all within walking distance. I’m glad you enjoyed your stay, and I look forward to welcoming you back in the hotel once more should... More

Melbourne
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here for 2 weeks and loved it. All the staff are very friendly and are always willing to assist. The rooms are well appointed and generous in size. Wi-Fi speeds in the room are good and video calls are no problem. Housekeeping do a great job servicing the room each day and the hotel's security makes you feel... More

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear rc28, Thank you for the great feedback. My team and I are happy to know that you enjoyed your stay with us. We hope to see you back in the hotel on your next business trip to Manila. Sincerely, Alain Borgers Area Manager / General Manager More

Singapore
Contributor
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here during the month of July and it happened to be right around the time when the typhoon struck. Overall, the hotel did it's best to accommodate everyone who was stuck indoors and even though they were a little slow in service due to the high volume of people staying, they still tried their best and offered service with... More

Was this review helpful? Yes 2
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear MsChipper, Thank you for pointing out the details you loved during your stay with us. Your heart warming thoughts are well appreciated, and we certainly look forward to having you again in the hotel for your next trip to Manila. Sincerely, Alain Borgers Area Manager / General Manager More

Hong Kong, China
1 review
4 of 5 stars Reviewed 1 week ago

Excellent service and attention to detail. Not a slngle issue arose for even slight complaint over our great three day long stay. The staff are top notch and always courteous. Better than ever at SL-Makati now... Can't be beat.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Gary Y, Thank you for the positive feedback. We’re glad to know that you and your family enjoyed your holiday while in Manila. We hope to see you back again on your next holiday trip! Sincerely, Alain Borgers Area Manager / General Manager More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights on a business trip. We were upgraded to the Horizon Club room, the first room had a very strong musty smell and we finally settled in a room opposite the first one. This room still had a slight musty smell but decided not to be fussy. Room was spacious and clean, although I noticed some... More

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Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Kaurihoi, Thank you for taking the time to detail your experience. I’m glad that you had a relaxing stay whilst on business. Allow me to discuss with my team your comments regarding the food. I agree that Inagiku is one of the bestselling in the hotel, and any way to constantly improve and be on top of our game... More

Quezon City
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Makati Shangri-La is one of the grandest, most luxurious and most beautiful hotels I have seen. My wife and I were privileged to have been given the opportunity to stay there for two days and two nights during our wedding. The suite where we stayed in was nothing but pure grandeur and comfort. The bed was big and so were... More

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear khrisivan, Congratulations on your wedding! I’m glad to know that you and your wife had a wonderful experience while staying with us. We hope to see you back in the hotel again, hopefully to create more memorable events with your family. Sincerely, Alain Borgers Area Manager / General Manager More

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Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Makati Shangri-La Manila 5*
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Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Makati #2 Romantic Hotel in Makati #2 Family Hotel in Makati #2 Spa Hotel in Makati #3 Luxury Hotel in Makati
Hotel Class
Official Description (provided by the hotel)
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 
Number of rooms
696

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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