We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 66 Makati hotels

Makati Shangri-La Manila

5.0 of 5 Hotel   |   Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
Hotel website
Hotel deals
Hotel amenities
Special Rate
Online 3+1 Offer
Save Saved
You added Makati Shangri-La Manila to your Saves list
Makati Shangri-La Manila
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
93%
Ranked #2 of 66 hotels in Makati
A recent review
5 of 5 stars reviewed yesterday
Lamigas Lausanne, Switzerland
  • Overview
  • Reviews (1,280)
  • Photos (729)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (246)
  • Location
  • More
true
Write a Review

1,280 people have reviewed this hotel

Traveler rating
    928
    264
    46
    25
    17
See reviews for
170
174
125
691
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lausanne, Switzerland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I know this hotel since 1994. I stayed there approximately about twenty times. The last time was early August 2014 for a 5 nights stay (Horizon Club Executive Room). How good is this hotel! I just had a wonderful time there. House keeping, room service, people at the desk, drivers, concierge, waiters: no flaw, as I already said just perfect.... More

Was this review helpful? Yes
Manila, Philippines
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed overnight to celebrate my birthday. Check-in and Check-out are so hassle free, no fuss, and very quick! Parking and complimentary fees are easy to obtain. Walking distance to malls and there's a lot of restaurants you can dine in if you prefer to go out instead of dining inside the hotel. We were very satisfied... More

Was this review helpful? Yes
Warwick, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Makiti Shangri La hotel is amazing, especially the service. I've traveled to many countries and this is one or the best hotels I've ever stayed at for service. It's clean, it's comfortable ... it's great. The music in the lobby louge is relaxing and top notch. Thank you for making my stay in Manilla a wonderful experience. If my... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Patrick C, We certainly hope that we will have the opportunity to serve you the next time you check in with us in your future travels to Manila. Thank you for the kind words, I'm glad you had a wonderful stay in the city with us. Sincerely, Alain Borgers Area Manager / General Manager More

Singapore, Singapore
Top Contributor
61 reviews 61 reviews
50 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

After staying in so many hotel nights in Europe, I made a quick visit to Manila Shangrila. I forgot how fantastic service can be. All Shangrila hotel staff are very well-train. They're spot on and show genuine interest in your well-being. 2 staff made my stay special. Stephanie C. Santos - The Horizon Club manager over heard my conversation while... More

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear SuperShan1, Thank you for sharing your experience. I’ll make sure to pass on your kind words about our colleague, Stephanie Marnie and the rest of the Horizon Club team. Thank you for bringing to our attention the noise situation in room 2427 to 2429, we will ensure to work on minimizing the noise around that area. We look forward... More

College Station, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Incredible, off the charts experience. Not only is the property itself stunning, but the staff is among the very best I've experienced in my travels to great hotels around the world. Make sure you take time to enjoy the Lobby Lounge in the late afternoon when the live music begins with a piano & stand-up bass, but soon a "corp"... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Lee B, Thank you for the positive feedback. An afternoon in the Lobby Lounge is a great way to unwind and relax, with views of the floor-to-ceiling garden and the 14-string orchestra to complement the experience. I’m glad you were able to spend time for this, and hope we get to welcome you back on your next trip to... More

Limassol, Cyprus
Top Contributor
55 reviews 55 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Returned to the hotel after six years! Had another great stay! Breakfast is out of this world. Some areas including the carpets in room started aging hower is amasing how the keep going at that level with that much guests traffic and occupancy

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear potamos, We’re very happy to have you back after so long! It’s great to know that after all these years, you still consider Makati Shangri-La to be your hotel of choice when in Manila. We hope to see you back soon. Sincerely, Alain Borgers Area Manager / General Manager More

London, United Kingdom
Top Contributor
157 reviews 157 reviews
41 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

i had a room at the club floor which gives access to the horizon lounge. the room was large and comfortable with a big bathroom. good table where to sit and work and good free wifi - comfortable bed. nice gym, nice and friendly staff - overall very very good and i will definitely come back.

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear timetraveller64, The Club floors and Horizon Club Lounge are certainly one of the best in the hotel. I’m glad you were able to enjoy your stay while spending time in the lounge. We look forward to having you with us again on your next business trip. Sincerely, Alain Borgers Area Manager / General Manager More

Los Angeles, California
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We really enjoyed our stay at this hotel. The location is great, close to the airport. Especially after a very long journey to get to Manila. Its walking distance to dining and shopping, and entertainment. Service and the dining experience was excellent, especially the great selection of the buffet. All of the staff are courteous, pleasant, attentive to all of... More

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Russ L, I’m glad you thoroughly enjoyed your stay with us in Manila with your family. Thank you for considering us your home away from home. We definitely look forward to welcome you back again on your next visit to this side of the world. Sincerely, Alain Borgers Area Manager / General Manager More

Atsugi-shi, Kanagawa, Japan
Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We often stay here and accompany my husband when he is on business in the country. It's fantastic! The hotel is gorgeous and the staff are accommodating. We love this place because me and my family can just hang out by the pool and relax and enjoy cheeseburgers and cocktails. The location is also right across the street from the... More

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear ChristineJamplis, Thank you for your feedback. I’m glad to know that you and your family enjoy your stay with us – it really is relaxing to pass the time at the pool side when the weather allows. We hope to see you and your family back in the hotel again soon! Sincerely, Alain Borgers Area Manager / General Manager More

Makati, Philippines
1 review
2 of 5 stars Reviewed 6 days ago NEW

Having contacted management at the hotel I needed to publicly state that the Front Office Manger Grace is the rudest and most unprofessional person in their employ. She treats others with condescending tones and acts so superior to the staff. She was very rude to my friend who stays at this hotel frequently. As a consumer we need to notify... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Makati Shangri-La Manila, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Makati Shangri-La Manila? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Makati Shangri-La Manila 5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Shangri-La Hotels and Resorts, Expedia, Booking.com, Travelocity, Orbitz, Tingo, getaroom.com, HotelTravel.com, BookingOdigeoWL, Otel, Venere and Jetsetter so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila

729 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (707)
Viewed
Room/suite (199)
Viewed
Hotel & grounds (124)
Viewed
Bathroom (54)
Viewed
Pool/beach area (21)
Viewed
Dining (37)
Viewed
View from room (41)
Viewed
0:50
Videos (2)
Viewed
Business center/function rooms (4)
Viewed
Other (225)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Makati with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Makati #1 Spa Hotel in Makati #2 Romantic Hotel in Makati #2 Luxury Hotel in Makati #2 Family Hotel in Makati
Hotel Class
Official Description (provided by the hotel)
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 
Number of rooms
696

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Makati Shangri-La Manila and other travelers.
1 question
Ask a question
1 month ago

See all questions (1)

Questions? Get answers from Makati Shangri-La Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer