We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 69 Makati hotels

Makati Shangri-La Manila

5.0 of 5 Hotel   |   Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
Hotel website
Hotel deals
Hotel amenities
Special Price
20% off room rate
Makati Shangri-La Manila
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Makati Shangri-La Manila to your Saves list
Ranked #3 of 69 Hotels in Makati
A recent review
5 of 5 stars reviewed 2 days ago
Alex W Perth, Australia
Write a Review

1,491 reviews from our community

Traveler rating
    1,054
    325
    63
    31
    18
See reviews for
192
203
138
816
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1491)
  • Mar-May only
    (340)
  • Jun-Aug only
    (370)
  • Sep-Nov only
    (353)
  • Dec-Feb only
    (428)
All months
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A short business stop over in Manila necessitated me staying in Manila over the weekend for meetings Monday Tuesday. The hotel was its usual great self but afforded some time to check out the hotel itself I was so relaxed I never left the hotel on Saturday - okay I had had a hard week in Korea but the SL... More 

Was this review helpful? Yes
Bengaluru (Bangalore), India
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My room was on 17th floor and from this height you to see the whole city spread in front of you. My check-in was in room, which was like first of a kind experience for me, I was taken to my room first and in the comfort of my room I filled in all the requied guest forms, provided my... More 

Was this review helpful? Yes
Naperville, Illinois
Top Contributor
62 reviews 62 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The rooms were clean very upscale and very small. The wait staff in the lobby were fair and the restaurant a touch better. The food was ok to good in taste. The health club is great and hair salon has a great bang for the buck.

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear CHITOWNCUBBY, Thank you for your feedback. It's nice that you enjoyed your stay, I hope to have you back in the hotel on your next business trip to Manila. Sincerely, Alain Borgers Area Manager / GM More 

Kuala Lumpur
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The service staff go above and beyond in ensuring your needs are met. I was even given a bolster, upon casually enquiring at the reception if they could provide one! The wifi is fast enough to stream episodes of your favourite series, the food is exceptional- the buffet spread is ridiculously extensive.

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Karthini, Thank you for your feedback. I'll pass on your nice words to the rest of my team for finding ways to provide a delightful service. I'm glad to know you enjoyed the breakfast spread as well. I look forward to having you back in the hotel again soon. Sincerely, Alain Borgers Area Manager / GM More 

Dubai, United Arab Emirates
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I visited this beautiful hotel with my family and it was one of the most beautiful hotels I'd ever been to. So glamorous and lavish and the service is unbelievable! It's located in the heart of the shopping center so there's plenty to do and amazing restaurants nearby. We LOVED the live entertainment at night - the beautiful singers in... More 

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Melanie E, Thank you for your heartwarming words, and I'm happy to know that you and your family enjoyed your stay. I hope you get to go back again for another leisure vacation. Sincerely, Alain Borgers Area Manager / GM More 

Overland Park, Kansas
Top Contributor
76 reviews 76 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This was a great choice for a recent business trip. They cater to business people with exceptional service and top notch surroundings. The breakfast buffet is the best in town. Despite other reviews, I did not notice problems with aging decor. My only improvement would be to get better blackout curtains for those of us working at night

Was this review helpful? Yes 1
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear UKWildcat85, Thank you for the perfect rating. I'm glad to know that the hotel did not disappoint, and you found everything to your liking. I will certainly look into your comment on the black curtain, and see what we can do to improve that. Thank you for pointing that out, and I hope to have you back in the... More 

Mumbai (Bombay), India
Top Contributor
59 reviews 59 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very good hotel. Welcoming, friendly and warm staff. Great spread for all meals. Good rooms. Very quiet. Internet access speed was very fast. Great pool. Would definitely recommend. Will visit again when in Manila.

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear AsawariShirodkar, Thank you for the excellent feedback, and great to know that you enjoyed every facet of your stay. I hope to welcome you back in the hotel on your succeeding business trips to Manila. Sincerely, Alain Borgers Area Manager / GM More 

San Francisco, CA
Top Contributor
94 reviews 94 reviews
71 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

The last time I was here the internet was awful. This time - no problemo!!!! The signal is strong....as was the rest of the stay- as usual they are just caring enough not to be in your face and the team is so well trained. The buffet is one of the best in the world. The lounge is great- when... More 

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear kiwi400, Glad to know that there wasn't any problem with the WiFi connection. Thank you for pointing that out on your last feedback as we were able to work on improving this. We always look forward to having you back in the hotel on your next business trips. Sincerely, Alain Borgers Area Manager / GM More 

Atlanta, Georgia
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't say enough great things about this hotel. The service staff were all very helpful. Our room was on a higher floor and the views were spectacular when it wasn't overcast outside. What was the one thing that stood out to me was the breakfast buffet. I have traveled a lot and have never seen one so extensive. From... More 

Was this review helpful? Yes 1
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear BethMiller, Breakfast buffet at Circles is certainly one of our best-selling, and I'm glad you got to enjoy this thoroughly during your stay. I hope you were also able to try the spreads for lunch and dinner, as well as the other restaurants. Thank you, and I hope to have you back in the hotel again. Sincerely, Alain Borgers... More 

Istanbul
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Shangri-La staff and service was perfect, I was very impressed and enjoyed during my 5 days staying in the hotel, very well trained staff specially food and beverage and front office, thanks to all once again

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear galipm2015, Thank you for your feedback. I'm glad you had an excellent stay, and everything went smoothly. I look forward to when we can welcome you again in the hotel on your next trip to Manila. Sincerely, Alain Borgers Area Manager / GM More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Makati Shangri-La Manila? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Shangri-La Hotels and Resorts, Expedia, Booking.com, Hotels.com, Hotel.de, Despegar.com, getaroom.com, Agoda, EasyToBook, Odigeo, Jetsetter and Tingo so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila
Hotel Style:
#2 Spa Hotel in Makati
#2 Business Hotel in Makati
#3 Luxury Hotel in Makati
#3 Romantic Hotel in Makati
#4 Family Hotel in Makati

1,373 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (784)
Viewed
Hotel & grounds (147)
Viewed
View from room (52)
Viewed
Room/suite (223)
Viewed
Bathroom (62)
Viewed
Pool/beach area (24)
Viewed
Dining (40)
Viewed
Business center/function rooms (7)
Viewed
0:50
Videos (2)
Viewed
Other (227)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (566)
Viewed
Amenities (23)
Viewed
Executive Room (97)
Viewed
Horizon Deluxe Room (62)
Viewed
Pool (33)
Viewed
Restaurants and Bars (130)
Viewed
Specialty Suite - Boracay (187)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (5)
Viewed
Dining (8)
Hotels you might also like...
Check In Check Out
Price Your Stay