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All 69 Makati hotels

Makati Shangri-La Manila

5.0 of 5 Hotel   |   Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
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Ranked #3 of 69 Hotels in Makati
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5 of 5 stars reviewed yesterday
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1,462 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

I enjoyed staying in Shangrila Makati. The hotel is strategically located in the center of Makati, walking distance to major shopping malls and restaurants. It is 15 mn from airport. The BPOs area is close by as well. As always in Shangrila, the breakfast buffet variety is awesome!!

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Metro Manila, Philippines
1 review
3 of 5 stars Reviewed 2 days ago NEW

It was initially a great overnight stay for a meeting until I got an email from their staff that they are billing me for late minibar charges. I stayed overnight & did not consume anything from the minibar since we had so much food during the event & in the breakfast buffet. It is important that as guests we check... More 

Review collected in partnership with shangri-la.com

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Japan
Contributor
16 reviews 16 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booked in for 3 nights in January, but checked out after one.. I've stayed at many Shangri-la's around the world,most are very good.. Manila needs updating, looking very tired, like a Marathon runner on the last stretch. Bathrooms are looking old, and not that clean fresh crisp look, that I'm use to. However, the staff are very polite and kind,... More 

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Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Hotel_Critic_Mag, I'm sorry to hear that your stay with us was cut short. I understand and appreciate your review, which is why we are gearing up for major renovations and refurbishments around the hotel - including the rooms and Health Club gym, tennis courts and pool - happening very soon. I do hope to have you back when these... More 

1 review
2 of 5 stars Reviewed 3 days ago NEW

it is not worth it of paying you jabe to spend for 8thousand to 10 thousand php for a lame and sucks service. food is not that good but it will charge you beyond the taste level. the swimming pool is just a rectangular boring type.

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Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Andrew R, I'm sorry to hear that you did not enjoy your stay with us. I'd like to know more about how the service was not able to meet your standards so we can rectify and improve, and I'll be sure to discuss your points with my team. I hope to hear from you. Sincerely, Alain Borgers Area Manager... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I just never had the time to comment on my stays with the Shangri-la Makati over the years but this time after consistent good service over the last years....I just had to. Great location and lots of good restaurants to eat in the hotel. The ambiance is elegant, staff very friendly, rooms are up to par with any five star... More 

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Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Mary Victoria G, Thank you for always choosing to stay at Makati Shangri-La on your business trips to Manila. I'm happy to know that you always have a fantastic experience with us. I hope to see you back soon. Sincerely, Alain Borgers Area Manager / GM More 

Hong Kong, China
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Makati area is one of the two areas where I feel kinda safe in Manila, the other one being Port Bonifacio. The hotel has the typical Shangri-La standards, the breakfast displays a vast buffet offer and the food tastes good. The room are tidy, not very spacious and the bathroom is ok. The fitness area is very nice, clean and... More 

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Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Diabolik77, I appreciate your review, and I'm glad to know that you feel safe and secure while staying with us. We truly make security a priority for our guests. I look forward to have you back in the hotel on your next trips to Manila. Sincerely, Alain Borgers Area Manager / GM More 

Upper Arlington, Ohio, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This place was fantastic. Friendly staff, good food -- great breakfast spread -- very nice fitness equipment, including a real 25meter lap pool with lane lines. I would high recommend this hotel to anyone staying in Manila.

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Mark M, Thank you for the great feedback. I'm glad to know you enjoyed your stay, and looking forward to having you back soon. Sincerely, Alain Borgers Area Manager / GM More 

London, United Kingdom
Top Contributor
70 reviews 70 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

There are cheaper hotels in Manila with same standard but Shangri-la Manila definitely is still one of the best, service was professional and quick, everything is overpriced (even by European standards) but when price is no object then go for it. I wish that booking was easier with just a debit card (without unnecessary deposit confusion)

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Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear wolf8668, I'm glad you chose to stay at Makati Shangri-La while you were in Manila. I have taken note of your comment regarding the booking, and will discuss with my team how we can make this can be improved. I hope to have the pleasure of having you again in the hotel on your next visit to this city.... More 

Dublin, Ireland
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is typical Shangri La hotel in fact the lobby is identical to the Shangri la in KL. It was my first time in Manila and I wanted to stay in familiar surrounds, which the hotel was indeed. The service in the hotel was exception even by the high standards on the hotel group. The Sage bar is good... More 

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Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear fearmor, Thank you for your feedback, and I have well taken note of your comments. We will certainly be mindful of constantly keeping the ashtrays managed, and I thank you for pointing this out to us. I appreciate your review, and I hope to have you back in the hotel again in the future. Sincerely, Alain Borgers Area Manager... More 

Santiago City, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

Very pleasant staff from front desk, bellboy diwb to roon service. Very sttong connection and free wifi for guest. Well groomed room. Hospitable staff during lecture session. Nice location very near to shopping mall

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear maesdevine, Thank you for the excellent feedback. I'm glad that you had a wonderful stay. I hope to have you back in the hotel again in the future. Sincerely, Alain Borgers Area Manager / GM More 

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Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
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TripAdvisor is proud to partner with Travelocity, Shangri-La Hotels and Resorts, Booking.com, Agoda, Hotels.com, Expedia, Hotel.de, Despegar.com, getaroom.com, Odigeo, Tingo and Jetsetter so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila
Hotel Style:
#2 Business Hotel in Makati
#2 Spa Hotel in Makati
#3 Luxury Hotel in Makati
#3 Romantic Hotel in Makati
#4 Family Hotel in Makati

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