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All 67 Makati hotels

Makati Shangri-La Manila

5.0 of 5 Hotel   |   Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
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Ranked #3 of 67 Hotels in Makati
A recent review
5 of 5 stars reviewed yesterday
Nikki T Dallas, Texas, United States
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1,408 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Comfortable, clean, welcoming, superb customer service. I spent 3 weeks in this hotel and would recommend it to anyone. During the trip, on the day of my birthday, I was surprised with a song, cake and dance brought to my door. There are adorable Beagels at the door used as bomb sniffing dogs. Not only did I feel safe, the... More 

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Egersund, Norway
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent service and qualities of the staff. From arrival with taxi from the airport to the check in and guiding to the room. Every thong was easy and clear open communications with the staff. The only thing I miss was the temperature regulations it was not possible to increase the Temperature. Some times too cold in the night. But not... More 

Review collected in partnership with shangri-la.com

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Tel Aviv, Israel
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

great location, excellent service personal always taking care for everything, room spacious and comfortable, hotel facilities in perfect conditions such, breakfast was excellent, highly recommended for business or pleasure

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Bangkok, Krung Thep, Thailand
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have been in Makarti for two months and during this two months, Shangri-la gave me an impression of friendly staffs, nice facilities and professional service. The maid make up the room very carefully and attentively. They never forget the fruit everyday. The staffs are all very friendly in the hotel. It was really a very nice stay in such... More 

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Shah Alam, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Being a Muslim traveller in Manila can always be a challenging affair especially if you adhere to the Halal requirements strictly. While there may be a myriad of 5 star hotels which are comparable in terms of accommodation and restaurant setting, the uniqueness of Manila Shangri-la of being a hotel with a halal certified restaurant becomes a major selling point... More 

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Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Muz A, We do pride in the fact that we are the only hotel with a certified halal kitchen and dedicated halal chef, who also hails from Malaysia. I’m glad that we were able to adhere to your choice of food, and I will certainly pass on your kind words about our chef Noor, who does an excellent job... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

received very warm welcome by hotel's guest officer and her efforts to keep me in interesting conversation even on the way from lobby to hotel room. explained very clear the hotel check-in formalities and well knowledge when asked about the places of interest around the hotel vicinity.

Review collected in partnership with shangri-la.com

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Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear 819mamabear, I’m glad to know your check-in process went very smoothly, thanks to the hotel’s capable front desk staff. I hope you enjoyed your stay thoroughly, and were able to go around the hotel area during your leisure time. I look forward to welcoming you back in the hotel on your next trip to Manila. Sincerely, Alain Borgers Area... More 

Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I spent two nights in this hotel as I was attending a conference taking place there. The hotel facilities are great. They have good meeting rooms to accommodate hundreds of participants in a single event. Staff is very attentive and polite. In one occassion, I needed to print a document urgently, the business center was already closed, but the staff... More 

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Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear CKuriyama, It gives us great pleasure to know that you were very satisfied with your overall stay in the hotel. I’m glad to know that your conference went very smoothly, and that you were assisted with an urgent request despite the odd hours. We hope to have you with us and be of service to you again on your... More 

Ipoh, Malaysia
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in the corner room with good view and very spacious, both bedroom and bathroom. It has everything I need, including very comfortable bed, strong shower and good internet connection. Both breakfast and lunch buffet were good with lots of varieties. All the service staff I met were very friendly and helpful. Although the location is good, unfortunately I... More 

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Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear choymp, Thank you for detailing the highlights of your stay with us, it’s good to know that you had a good time. Traffic can certainly be bad at this time of the year, with the holiday rush and all. I hope to have you back with us on your future travels to Manila so you have another opportunity to... More 

Manila, Philippines
Top Contributor
60 reviews 60 reviews
34 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed 1 week ago

After a wonderful stay at the EDSA Shangri-La Hotel to celebrate a special occasion, we were looking forward to spending the NY holidays at the Makati Shangri-La. They offered a good 2+1 deal too, so I went ahead and made a reservation. I called reservations and was told that a deposit would be required-- not too surprising for special deals... More 

Was this review helpful? Yes 3
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear sputnika, Allow me to apologize for this regretful incident. You are correct, there are several, more convenient ways to settle the required pre-payment for our promotional room offer and unfortunately, this wasn’t explained effectively to you at the time of your supposed booking. I understand your frustration that you opted to book elsewhere, but should you decide to give... More 

Fribourg, Switzerland
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This is by far one of the most wonderful hotels I have stayed in during my business travels, a genuine 5 star hotel with service and quality beyond compare. The rooms are generous with amazing views onto Mekati/Manila and the service staff have no faults. I was taken care of with care and concern after I got a middle ear... More 

Was this review helpful? Yes
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Val J, Thank you for the excellent and touching feedback. I will certainly pass on your warm words to the rest of my team on how the staff took care of you during your unfortunate ear infection, and I’m glad to know all turned out well. I hope we get to have you again in the hotel on your... More 

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Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
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TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Hotel.de, Despegar.com, Shangri-La Hotels and Resorts, Travelocity, Orbitz, Ctrip TA, getaroom.com, Odigeo, Tingo and Jetsetter so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila
Hotel Style:
#2 Spa Hotel in Makati
#2 Business Hotel in Makati
#2 Family Hotel in Makati
#2 Romantic Hotel in Makati
#3 Luxury Hotel in Makati

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