We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 64 Makati hotels

Makati Shangri-La Manila

5.0 of 5 Hotel   |   Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Makati Shangri-La Manila to your Saves list
Makati Shangri-La Manila
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #3 of 64 hotels in Makati
A recent review
3 of 5 stars reviewed 4 days ago
Jenny K
  • Overview
  • Reviews (1,237)
  • Photos (695)
  • Amenities
  • Q&A (1)
  • Room tips (233)
  • Location
  • More
Write a Review

1,237 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My booking was guaranteed by my company, but when I arrived at the airport to my pickup location for the ride to the hotel, I was told there were no room available and asked me to temporary stay at another location for one night. after I refused, and then they told me the room is available now, but when I... More

Was this review helpful? Yes
14 reviews 14 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is one of the best hotels I've experienced so far ! The customer service is just superb. Love their smile. Also, I've never been to a hotel with gym operates 24 hours. It's great as I can go whenever I'm free without any time restriction! The hotel is tucked in between of the shopping malls. Therefore, it's so much... More

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Finally got to stay in the Makati Shang. After living in Manila for 2 years, this is a fitting farewell. This is an excellent hotel, I really enjoyed my brief stay here. There are some great bars and restaurants in this well placed hotel. Really enjoyed Sage and the lobby.

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Not the first time I stayed here for business and it’s always great pleasure to be back. Pleasant check in experience as we were brought straight to room with in room check in. Conveniently located in the city, walking distance to Greenbelt mall easy access to eateries and shopping. Awesome performance in Sage bar, band plays great combination of music... More

Was this review helpful? Yes
Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

When business takes me to Manila I prefer to stay at the Shangri-La Makati due to location and safety. The location is great and many offices can be reached in 20-30 minutes. The hotel it self has a very nice smiling staff who really try to make the stay special. The Horizon Lounge is to crowded and the service during... More

Was this review helpful? Yes
Melbourne, Australia
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

My previous business trip to Manila had left me with a busy, cluttered, hot and messy feeling. My agent offered to book the hotel and I am still thanking him! The rooms were elegantly decorated, great walk in shower with lots of pressure, Internet was included in room rate - easy to connect and worked well. If you have the... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a few nights for business in July 2014. The highlights: - Great staff, very friendly & attentive. Happy to help out with all requests, large or small - Property is ageing, and rooms feel a little dated. Not a huge issue, but not a modern property - Small issues (shower drainage, etc), but the staff did their... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiancee and I stayed one night in lieu of a rainy overnight trip to Tagaytay. We were going to check into an executive corner room on the club floor, but the front desk told us we could get a suite for 3,000 pesos more, which included a 6pm late checkout, so we opted for that. Our front desk person... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The title summarizes how you feel when you stay here. This is my favourite place to stay in Manila. The service, facilities, rooms are at an excellent level. You will not be disappointed. Greenbelt and Glorietta shopping malls are just a walk away. The Spa over at Greenbelt is a must visit destination for all your SPA needs :)

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
49 reviews 49 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

I was back in Manila on business. I stayed at the Club Lounge. Once again was very impressed with the hotel, one of the best ones in Manila-Makati. Their Club Lounge is really exceptional and the staff is highly professional. Will be back.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Makati Shangri-La Manila, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Makati Shangri-La Manila? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Makati Shangri-La Manila 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Booking.com, Orbitz, Tingo, Travelocity, BookingOdigeoWL, Agoda, Expedia, Asiatravel.com Holdings, HotelTravel.com, Otel, Venere and Jetsetter so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila

695 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (691)
Room/suite (197)
View from room (41)
Pool/beach area (21)
Hotel & grounds (122)
Dining (37)
Videos (2)
Bathroom (52)
Other (219)

Management photos: Courtesy of the property manager

All management photos (5)
Dining (2)
Hotel & grounds (2)
Other (1)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Makati #1 Business Hotel in Makati #2 Spa Hotel in Makati #2 Romantic Hotel in Makati #3 Luxury Hotel in Makati
Hotel Class
Official Description (provided by the hotel)
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Makati Shangri-La Manila and other travelers.
1 question
19 days ago

See all questions (1)

See which rooms travelers prefer