We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Manila

Hotel website
Hotel deals
1 Ayala Avenue | Ayala Center, Makati, Luzon 1226, Philippines
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
InterContinental Manila
Professional photos View all
Browse nearby
InterContinental Manila
Add Photo Write a Review

834 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    236
    324
    189
    59
    26
See reviews for
108
119
98
419
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (834)
  • Mar-May only
    (215)
  • Jun-Aug only
    (194)
  • Sep-Nov only
    (200)
  • Dec-Feb only
    (225)
All months
There are newer reviews for InterContinental Manila
See the most recent reviews
Brisbane, Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 1, 2012 via mobile

Stayed here one week for the first time taking advantage of my priority club. Great welcoming with the upgrading from standard to suite... The gym is so so...too cramped compared to other sister hotels around Asia... Breakfast was ordinary. Shocking bill was received when I checked out because I had been charged with items from minibar that I did not... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at InterContinental Manila, responded to this review

Dear JoZindo, We appreciate that you took the time to review our hotel. It is good to know that you found or receptionists nice. Please allow me to apologize for the inconvenience you had encountered regarding the charges. I am glad this confusion was sorted out promptly. Your feedback is very important to us as this assists us in continually... More 

Portland, Oregon
Level Contributor
138 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed September 27, 2012

Got a great room for a quick trip to Manila, and loved how close this was to the Greenway and to shopping, and always felt safe walking around. Front desk service was top notch, but the plumbing in the bathroom sucked :( Will return as always to IC!

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, I would like to take this opportunity to thank you for your kind feedback and comments on TripAdvisor. We are glad to hear that you loved the location and the service of our Front Office team. We are truly proud of them! Your comments on the bathroom plumbing have been forwarded to the team and rest assured... More 

Puerto Princesa, Philippines
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 25, 2012

I have stayed in this hotel many times over the last decade (I have a Gold Ambassador card). I have always been very well treated and found the rooms, from standard to suite, clean and comfortable. Breakfast, lunch and dinner buffets in the Jeepney Cafe are excellent. Location is great for shopping and dining. I have always found the staff... More 

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Mr. Matt M, Thank you very much for taking the time to write about your experience here and it is always our pleasure to welcome you back. It brings us much joy that InterContinental Manila is one of your preferred hotels and that you have enjoyed our remarkable service, buffets at Cafe Jeepney, and strategic location. We are delighted... More 

St. Petersburg, Russia
Level Contributor
304 reviews
207 hotel reviews
common_n_hotel_reviews_1bd8 317 helpful votes
4 of 5 stars Reviewed September 24, 2012

Old, but good IC chain hotel. Nice restaurants. Very good service. Poor SPA service. Need renovations. OK for overnight. The location is nice, opposite all the cafes and shopping centers. Not so far from the airport.

Was this review helpful? Yes 2
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, We would like to take this opportunity to thank you for your feedback and comments on TripAdvisor regarding your recent visit to our property. Your comments on our restaurants, service, and location are highly appreciated. On the other hand, let me assure you that your feedback on one of the hotel's concessionaires, Suriya Spa will be forwarded... More 

Nashville, TN USA
Level Contributor
268 reviews
187 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed September 19, 2012

This was my first visit since the room renovations were scheduled to be completed. I have to admit, that compared to my last visit, my room this time was clearly updated and completely satisfactory. The room fixtures were all updated and the paint was fresh and the carpets seemed better. The bathroom was probably not as noticeably updated, but it... More 

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear pine129, I would like to take this opportunity to thank you for your kind feedback and comments on TripAdvisor. Thank you for staying with us and it is our pleasure to welcome you back at InterContinental Manila. It is most rewarding to learn that the efforts we have made in our rooms, facilities and services are appreciated by our... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 17, 2012

I recently stayed at the intercontinental Manila for 18 days on business. The location is perfect, with the hotel surrounded by Glorietta and Greenbelt an easy walk away. The staff were lovely, as you would expect from a hotel in the Philippines. In particular, Germin from reception was extremely helpful. The decore is a little dated as others have noted,... More 

Was this review helpful? Yes 2
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you very much for taking the time to convey your comments on us. I am happy to note that InterContinental Manila was your hotel of choice in Manila during your business trip and you have enjoyed your 18-day stay here. We are grateful that you appreciated our strategic location being situated at the heart of the... More 

Singapore, Singapore
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed September 16, 2012

stayed for 2 nights on business Aug 30-31 mainly to take advantage of my Ambassador club membership..check-in was smooth and they reduced the room rate to provide me Ambassador perks ..the room itself was a disaster as it had not been renovated in ages and the carpet was smelly and peeling off..Ambasador club lounge food was a disaster too..overall need... More 

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Guest, First of all, I would like to thank you for your valuable insights on InterContinental Manila. I am deeply bothered to learn about the shortfalls on some of our products and services during your stay with us. Please accept my apologies for the inconvenience that these might have brought you. While I acknowledge your dissatisfaction, let me assure... More 

KL
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 16, 2012

I have stayed at the hotel on a number of occasions and always pleased with the stndard of the rooms and sevice. I stayed in a Club room with access to the Lounge. The room was large with a well equipped bathroom and free WiFi. The breakfast and eveing cocktails are of a high standard. All the staff go out... More 

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Mr. Robert R, We are truly happy to know that we have succeeded in creating a memorable experience for you and great to hear that you enjoyed our facilities and service. Thank you once again. We look forward to welcoming you back soon. Best regards, Christopher Wichlan Executive Assistant Manager InterContinental Manila More 

Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed September 14, 2012

After paying over US150 a night I can not believe a hotel would still want to charge PHP500/USD12 for 1 hour of internet. If you go the cafe you need to spend PHP100 to get a 1 hour free internet usage. COME on WAKE UP and SMELL the Coffee!!!! It is no wonder why the Shangri-la has been wiping this... More 

Was this review helpful? Yes 3
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Guest, It is with great distress to learn about your dissatisfaction on some of our product offerings and facilities. Please accept my sincerest apologies if these caused you any inconvenience or negative impression. It is InterContinental Manila's goal to provide excellent service and topnotch products to our guests each time and we regret we fell short of our aim... More 

Kampala, Uganda
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 12, 2012

The staff at the hotel are one of the best i have ever met- right from the entrance to the reception to the rooms- everyone is always smiling and asking how they can help. The beds and pillows are great and pretty clean. It is the bathrooms which are a little small but the great is generally great

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Mr. Robert O, Thank you very much for sharing your experience on TripAdvisor.com. I am deeply grateful that InterContinental Manila is your lodging of choice here in Asia. Here at the property, we always strive to keep the genuine and sincere Filipino hospitality alive. Receiving such a warm review from you that our staff are one of the best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,242 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (377)
Viewed
Room/suite (113)
Viewed
Dining (43)
Viewed
View from room (15)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (57)
Viewed
Bathroom (31)
Viewed
Pool/beach area (23)
Viewed
Family/play areas (1)
Viewed
2:10
Videos (2)
Viewed
Other (90)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (423)
Viewed
Amenities (18)
Viewed
Deluxe Room (77)
Viewed
Junior Suite (82)
Viewed
Pool (17)
Viewed
Presidential Suite (154)
Viewed
Restaurants and Bars (36)
Viewed
The Hotel (39)

Management photos: Courtesy of the property manager

Viewed
All management photos (442)
Viewed
Dining (50)
Viewed
Pool/beach area (12)
Viewed
Room/suite (138)
Viewed
Business center/function rooms (63)
Viewed
Hotel & grounds (41)
Viewed
View from room (1)
Viewed
Bathroom (2)
Viewed
Other (135)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Makati hotels
0.2 mi away
Holiday Inn & Suites Makati
0.4 mi away
New World Makati Hotel
0.4 mi away
The Peninsula Manila
The Peninsula Manila
#4 of 74 in Makati
4.5 of 5 stars 1,297 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Dusit Thani Manila
Dusit Thani Manila
#20 of 74 in Makati
4.0 of 5 stars 1,191 reviews
0.3 mi away
Fairmont Makati
Fairmont Makati
#2 of 74 in Makati
4.5 of 5 stars 905 reviews
0.3 mi away
Makati Shangri-La Manila
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay