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All 64 Makati hotels

InterContinental Manila

4.5 of 5 Hotel   |   1 Ayala Avenue | Ayala Center, Makati, Luzon 1226, Philippines
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InterContinental Manila
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68%
Ranked #15 of 64 hotels in Makati
A recent review
5 of 5 stars reviewed 5 days ago
brucejkirch Long Beach, California
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643 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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English first
Long Beach, California
Top Contributor
68 reviews 68 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I last reviewed this property in 2011 and I just want to quickly mention that the customer service at this Intercontinental is the best of all the IHG properties this Royal Ambassador has seen in his travels! From Christopher Wichlan, The General Manager, to the lifeguard at the pool, to the security staff, I am always greeted warmly. There are... More

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for a very humbling review. The pleasure is ours as we were able achieve our goal of extending a delightful stay to our dear guests. I will share your good words to my team. I am sure that they will be inspired. We are always looking forward to welcoming you back! Sincerely, Christopher W. Hotel... More

Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Was here on business w/c 14/7/14 and was really impressed with the hotel and the service provided. Good points: The welcome from the staff was very good indeed, as everywhere in Manila. The food was excellent, with the buffet providing food to suit everyone. The rooms are spacious, comfortable and well appointed. Shower was very hot & powerful. Not so... More

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for sharing your thoughts with us. I am happy to note that you have enjoyed your stay at InterContinental Manila and appreciated our service, rooms and food offerings. Your comments are inspiring us to continue and deliver excellent service to our guests true our brand. On the other hand, I apologize for your dissatisfaction with... More

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

i want to give a balanced review so I will review the positives before I cover the negatives. People: Great service staff, always eager to help. very responsible. One of the best service staff i have seen in my varied travel, makes it hard for me to give them an average rating because they deserve the top rating. Interestingly there's... More

Was this review helpful? Yes 2
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for your enjoying your stay with us and for your appreciation of our team's service. We always strive to deliver only the best services to our guest and we are grateful that our efforts get appreciated. On the other hand, I apologize for your dissatisfaction with the hotel's overall ambiance. Rest assured that we have... More

Saudi Arabia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

ذهبت للفلبين اكثر من مرة للعمل اوصي به للعائلات العربيه بشكل كبير الفندق في قلب منطقة التسوق مجرد خروجك من الفندق تجد مناطق التسوق مباشرتا امامك والكوفي شوب والسينما بالاضافه الى الامان التام في المنطقه. بالنسبه للافطار ممتاز حدا ومتنوع اوصي به بشكل كبير للاخوان جميعا سواء عائلات او للعمل لن تندم باذن الله Location is ideal and breakfast is... More

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for choosing InterContinental Manila as you home away for home for 10 days. We are delighted that you enjoyed your stay with us especially our location and breakfast offerings. We look forward to your return visit! Sincerely, Christopher W. Hotel Manager More

New York City, New York
Top Contributor
74 reviews 74 reviews
62 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here in June 2014 again this time for six nights on business as usual. The service here is fantastic, everyone says good morning and asks you how you are. The pool area is very comfortable and a relaxing haven form the bustling city. The rooms are slightly dated now but clean, ask for a room at the back... More

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for your sharing your thoughts with us. We are more than glad to learn that you enjoyed your stay with us, so much more that you appreciated our service, pool amenities and food offerings among others. Reviews such as your only inspire the team to maintain the hotel's mark of hospitality excellence. We also wish... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First visit to Manila and the Intercontinental Makati. Enjoyed the stay every much. Yes, the hotel is showing it's age but polite service and good functioning rooms overcame any other negativity about this property. Check-in was a breeze with no waiting times and queues. High marks for smiles, politeness and greetings which I received every time you would pass by... More

Was this review helpful? Yes 3
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for sharing your feedback. Your willingness to share your thoughts is appreciated. It is with great satisfaction to know that you enjoyed your stay with us and that you appreciated our services. Indeed, I am very proud of our team here as they always strive to deliver the InterContinental Manila brand of service that we... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a well located hotel with first class efficient friendly staff. The business lounge is very good. The food is very good. The rooms are well proportioned. The overall product is however tired - and this I saw in other hotels briefly visited. A major upgrade is overdue. Everything works but does need a makeover!

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for staying with us at InterContinental Manila.We are more than delighted that you enjoyed your lodging experience with us. Your comments are all noted as we rely on you, our guests, on how we can better meet your needs. Please see us again! Best regards, Christopher W. Hotel Manager More

Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is well located in the central part of Makati, within the Glorietta precinct and a short walk to Greenbelt. The hotel itself is starting to show its age a little, the rooms are large and spacious, but the furnishings are a little dated. The bathrooms I found a little pokey for my liking. Having said that, the bed... More

Was this review helpful? Yes 2
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for choosing InterContinental Manila as your lodging of choice. I'm happy to note of your kind remarks on the hotel's service, rooms and location. We are indeed well known for these three aspects among the others and we are grateful that you appreciated these as well. Your valuable suggestions has been noted as well for... More

Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As the first 5 star hotel in Manila the InterCon is not the most modern, but it has gravitas and quality rooms. The fittings are quality and it has a certain, and desirable ambience that is just a bit old school. I spend a lot of time in hotels and I love that slightly old fashioned feeling. Room service, a... More

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for sharing your thought on us. We are delighted that you enjoyed your stay with us and the classic experience it brought to you. Being the first deluxe hotel in Makati, we definitely take pride of the properties elegance over the years. We hope to welcome you back soon! Sincerely, Christopher W. Hotel Manager More

phils
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I really appreciate the kindness of your Front Office personnel, Ms Mia Rosal. She saved me from a big embarrassing situation. She extended an extra mile for me that's why I felt so overwhelmed with her effectiveness and efficiency as FO Officer. She deserves a big praise and a raise! The incident I was referring happened sometime in March 2014,... More

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for such a warm review regarding our one of Concierge team members, Mia. We are indeed very proud of her. I will share your kind remarks not only to her but to our entire team as well. Surely, they will be inspired to maintain InterContinental Manila's mark of hospitality excellence. We are all looking forward... More

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Additional Information about InterContinental Manila

Address: 1 Ayala Avenue | Ayala Center, Makati, Luzon 1226, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Manila 4.5*
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Also Known As:
Intercontinental Manila Hotel Makati
Intercontinental Hotel Manila
Intercontinental Hotel Makati
Intercon Manila
InterContinental Manila Makati, Metro Manila

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Spa Hotel in Makati #9 Business Hotel in Makati #10 Luxury Hotel in Makati
Hotel Class
Official Description (provided by the hotel)
A LANDMARK HOTEL IN THE PHILIPPINES' PREMIERE METROPOLIS. Designed by National Artist Leandro Locsin, InterContinental Manila is a symbol of pride in the Philippines' premier financial and commercial hub-Makati City. The hotel is across the Greenbelt and Glorietta shopping and entertainment districts and is easily accessible from Ninoy Aquino International Airport. Our 332 guestrooms and suites boast every comfort for an enjoyable and unforgettable visit. The latest technology including in-room high speed Internet access and Wi-Fi in public spaces is sure to please business or leisure travellers. For guests looking for extra space and added comfort, our Club InterContinental rooms are available and offer special privileges such as a Club Lounge for private check-in and check-out, sumptuous breakfast, afternoon tea service, evening cocktails and a selection of international newspapers and magazines. The Club InterContinental Lounge at the top floor offers a breathtaking view of Makati and the nearby Bonifacio Global City. InterContinental Manila offers one of the largest conference and meeting facilities in the city and has a well-established reputation for delivering the highest standards of excellence. For leisure time, we recommend a visit to the nearby Ayala Museum and the walled city of Intramuros. The island fortress of Corregidor is also a worthwhile outing. ... more   less 
Number of rooms
332

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