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All 62 Makati hotels

InterContinental Manila

4.5 of 5 Hotel   |   1 Ayala Avenue | Ayala Center, Makati, Luzon 1226, Philippines
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InterContinental Manila
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67%
Ranked #13 of 62 hotels in Makati
Certificate of Excellence 2013
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592 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Top Contributor
135 reviews 135 reviews
135 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed yesterday NEW

Perhaps one of the older hotel in Makati, this hotel like the rest of the more reputable hotels in the area still draw crowds in due to its service and location. Check in was a breeze and like all international hotels in Philippines, the staff was attentive and polite. Room wise, though it is old, it is spacious and clean.... More

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Miami Beach, Florida
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I read a review that say that this is one of the best hotels in Makati and decided to stay at this hotel but I afraid that I don't share the same opinion. If this was a 3 star hotel, I would give it some slack but not when it advertises to be a top notch hotel and has the... More

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Sydney
Top Contributor
55 reviews 55 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The staff and the location make the hotel. It is my second stay (was here 2 years ago) and I found it to be getting a little tired. The furnishings could use an over haul and the whole place could use a modernization, which it will have to undergo in order to continue to compete as Manila grows and more... More

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Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear tuesdayjones, Thank you for taking the time to share us your feedback. I would like to take this opportunity to apologize for your unsatisfactory experience in our hotel. Please be assured that this is not the high level of service that we usually pride ourselves with. I will personally investigate on the issues that you have brought up in... More

Jeddah, Saudi Arabia
Contributor
15 reviews 15 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I have stayed at Intercontinental Manila / Makati in March for 5 nights and from the moment I entered the Hotel, I felt welcomed and perfect treated. Agree that the hotel is an old property, but the well maintained interiorly and the fantastic team with their brilliant service is equalizing it perfectly. The bar has a good live band at... More

Was this review helpful? Yes 1
Grenaa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I visited Intercontinental Manila and the very nice staff in the Club lounge, as usual, greeted me with a big smile and welcome back Sir. I was upgraded and got a nice suite, and after 14 days of busy busyness travel in asia, i felt like i was home. I have been there about 50 times, and if i ask... More

Was this review helpful? Yes 1
Quezon City, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Can't express how please we were with their customer service, all the staffs were smiling, greeting us each time we passed by them. And the lifeguard at the pool area was very nice as well, I saw how he closely looked at the kids in the pool area which is a good thing for us because we have little girls... More

Was this review helpful? Yes 1
Jakarta, Indonesia
Top Contributor
506 reviews 506 reviews
222 hotel reviews
460 helpful votes 460 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for three nights in a club room, 308, at the Intercontinental after an absence of about 15 years. The public spaces are prettier than before, but you can no longer eat sitting in a jeepney in the Jeepney coffee shop. The hotel is no longer the most grand in Makati, but it is still very good Pluses •... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Arranged airport pickup. Car was quite old and nothing special. Arrived at the hotel to be presented with 'Guest of the Day' award and upgraded to a nicer room. Was feeling happy until my friend who arrived a few hours early received the same 'award'! Location good. Room is nothing special. Expensive for what you get. Next time I will... More

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear OzTD, Thank you for choosing to stay at InterContinental Manila and for taking the time to review us here on TripAdvisor. Please allow me to apologize for the drawbacks and inconveniences that you have brought up in your review. Certainly, this is not the personalized and luxurious experience that we promise to our guests. I am investigating the issues... More

Adelaide, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place was a good place to stay in being directly across from SM Makati and the Glorietta malls etc but overall it really is so outdated that to still be considered a high end hotel would be a little bit of over kill. The beds were uncomfortable, bathroom had rotted rusty door frame and hinges, no fan ventilation while... More

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Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear pilot1985, Thank you for taking the time to convey your thoughts here on TripAdvisor. Please accept my apologies for the displeasing experience you had whilst staying at InterContinental Manila. We strive to provide a pleasurable journey to each of our guest and it is with deep regret to learn that we were not able to meet our goal in... More

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

~ excellent booking and rates ~ very good location, hotel services, ~friendly staff, especially at CLUB LOUNGE. I recommend all members to stay at intercontinental manila should you be in town.. Dear Chris, A very flawless stay we had at your hotel. I would like to commend Aimee for making it all happened. Hats Off to Aimee. Hope to see... More

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Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Mr. Marcelo, On behalf of Aimee and the whole team of InterContinental Manila, I would like to thank you for taking the time to write us another review here on TripAdvisor. I am pleased to learn that your recent stay was fantastic and memorable. I look forward to meeting you during your next visit. Kindest regards, Christopher W Hotel... More

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Additional Information about InterContinental Manila

Also Known As:
Intercontinental Manila Hotel Makati
Intercontinental Manila Hotel
Intercontinental Hotel Manila
Intercontinental Hotel Makati
Intercon Manila
InterContinental Manila Makati, Metro Manila
Address: 1 Ayala Avenue | Ayala Center, Makati, Luzon 1226, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Luxury Hotel in Makati
#9 Business Hotel in Makati
#10 Family Hotel in Makati
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Manila 4.5*
Official Description (provided by the hotel):
A LANDMARK HOTEL IN THE PHILIPPINES' PREMIERE METROPOLIS. Designed by National Artist Leandro Locsin, InterContinental Manila is a symbol of pride in the Philippines' premier financial and commercial hub-Makati City. The hotel is across the Greenbelt and Glorietta shopping and entertainment districts and is easily accessible from Ninoy Aquino International Airport. Our 332 guestrooms and suites boast every comfort for an enjoyable and unforgettable visit. The latest technology including in-room high speed Internet access and Wi-Fi in public spaces is sure to please business or leisure travellers. For guests looking for extra space and added comfort, our Club InterContinental rooms are available and offer special privileges such as a Club Lounge for private check-in and check-out, sumptuous breakfast, afternoon tea service, evening cocktails and a selection of international newspapers and magazines. The Club InterContinental Lounge at the top floor offers a breathtaking view of Makati and the nearby Bonifacio Global City. InterContinental Manila offers one of the largest conference and meeting facilities in the city and has a well-established reputation for delivering the highest standards of excellence. For leisure time, we recommend a visit to the nearby Ayala Museum and the walled city of Intramuros. The island fortress of Corregidor is also a worthwhile outing. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Luxury Hotel in Makati #9 Business Hotel in Makati #10 Family Hotel in Makati
Hotel Class
Official Description (provided by the hotel)
A LANDMARK HOTEL IN THE PHILIPPINES' PREMIERE METROPOLIS. Designed by National Artist Leandro Locsin, InterContinental Manila is a symbol of pride in the Philippines' premier financial and commercial hub-Makati City. The hotel is across the Greenbelt and Glorietta shopping and entertainment districts and is easily accessible from Ninoy Aquino International Airport. Our 332 guestrooms and suites boast every comfort for an enjoyable and unforgettable visit. The latest technology including in-room high speed Internet access and Wi-Fi in public spaces is sure to please business or leisure travellers. For guests looking for extra space and added comfort, our Club InterContinental rooms are available and offer special privileges such as a Club Lounge for private check-in and check-out, sumptuous breakfast, afternoon tea service, evening cocktails and a selection of international newspapers and magazines. The Club InterContinental Lounge at the top floor offers a breathtaking view of Makati and the nearby Bonifacio Global City. InterContinental Manila offers one of the largest conference and meeting facilities in the city and has a well-established reputation for delivering the highest standards of excellence. For leisure time, we recommend a visit to the nearby Ayala Museum and the walled city of Intramuros. The island fortress of Corregidor is also a worthwhile outing. ... more   less 
Number of rooms
332

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