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InterContinental Manila

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1 Ayala Avenue | Ayala Center, Makati, Luzon 1226, Philippines
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InterContinental Manila
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InterContinental Manila
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786 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
74 reviews 74 reviews
58 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I refused a smoking room so they upgraded me to a suite on their club level. Everything was clean and elegant in the room, although the hotel was generally aged. The location is in the heart of business district, and you can access other districts by walk or taxi. The staff were friendly and helpful, and the breakfast was simply... More 

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Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear valued guest, Thank you for taking the time to write us a review on TripAdvisor. I am pleased to learn that you appreciate the upgrade that we have extended during your stay and that you liked our location, service and breakfast offers. I hope to have you back at InterContinental Manila for another wonderful stay. Kind regards, Christopher W... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Staff are polite and hospitable. We like Intercon Hotl because of the hotel's cleanliness. It is also situated in a very Comfortable location , close to everything : groceries, shopping, public transportation . We had a comfortable room after an event we attended at the grand ballroom.

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed at the Intercon for 4 nights on a business trip. Luckily I have an Ambassador card so received an upgrade to a junior suite which was spacious but just a little tired and dated. I have to say the house keeping is hit and miss, 2 days in a row I had to ask for towels as they... More 

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Manila
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed overnight for a company event and I must say that my stay was great! The hotel room was complete with everything you need and you even can choose a pillow of your choice. That's amazing! I slept comfortably after a very long day of activities and talks. Everyone must try to stay here :)

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Senior Contributor
34 reviews 34 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night on business. Room very comfortable and staff welcoming and friendly at every instance. Excellent breakfast selection and hotel also very helpful in arranging travel both to /from the airport and around the city.

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in Intercontinental for a change. I must say I am very happy with their hospitality and the staff sincerity to make you enjoy your stay. Though I had some issues during my checking in but I must thank the Front Office Supervisor and Asst. Mgr, both going out of their way to sort out the issue. They even upgraded... More 

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Belvidere, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice location, only a street away from SM Shopping Mall and Glorietta. Seems it never had a major facility uplift from my earlier visits some 10-years ago. Upkeep, however, is very commendable. My room on the 9th floor was in excellent shape, cleanest, and quiet. Buffet at "the Jeepney" resto was average, could use better presentation. Front desk service is... More 

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Melbourne, Australia
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this lovely hotel for most of a week and enjoyed my stay. The staff are so attentive and anticipate your needs beautifully. I would definitely recommend it and will stay there again. The shopping mall across the streets is great as well!

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Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is in a great location and about a 15 minute walk to the business area of Manila. Many restaurants and bars in the area. The rooms are good and clean, my one compliant about this hotel would be the beds are very uncomfortable and pillows suck. I bought new ones from SM as I couldn't sleep. Restaurant is good... More 

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IHGCare, Guest Relations Manager at InterContinental Manila, responded to this review

Dear H2174YZjeffb, Thank you for writing a review about your recent stay with us. We appreciate your positive remarks about the excellent location, clean rooms and nice restaurant at the hotel. We are is committed to providing our guests with the highest quality services and facilities. It is disappointing to hear that you were let down by the quality of... More 

New York City, New York
Top Contributor
78 reviews 78 reviews
64 hotel reviews
146 helpful votes 146 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed here a few times as the hotel of choice for my company and this business visit was 7 nights, I found that the rooms are looking tired these days. My first room on 12th floor stank of mold or damp, really overwhelmingly so and the cleaning was pretty terrible with dusty surfaces. I am asthmatic so I... More 

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IHGCare, Guest Relations Manager at InterContinental Manila, responded to this review

Dear lee_bear, Thank you for sharing your feedback regarding your stay with us. We are delighted you found our pool and staff highly commendable. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your... More 

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