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All 66 Makati hotels

InterContinental Manila

4.5 of 5 Hotel   |   1 Ayala Avenue | Ayala Center, Makati, Luzon 1226, Philippines
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Ranked #16 of 66 Hotels in Makati
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3 of 5 stars reviewed today
Sandra S Bandung, Indonesia
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681 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bandung, Indonesia
Contributor
20 reviews 20 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed today NEW

In terms of location, it was perfect with shopping malls surrounding. all staff are very attentive & polite. however, compared with other Intercon hotels, this one was below average. The room is too old; I think this is the time to be renovated. The foods served at breakfast were awesome. overall, it was a nice experience staying here for business... More

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San Francisco, California
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed at other Intercontinental Hotels (Monterey, CA and Nairobi), and I can say that the rooms could use a facelift. I'm an IHG Platinum member and was subsequently upgraded, but the carpet in the room looked dinghy. I didn't dare step on it barefoot. The bed was comfortable but the pillows were awful. And this was after I called for... More

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Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is in Ayala Centre, with a huge shopping mall. Its good location within Makati is a big plus. I am probably spoilt by the many other Intercontinental Hotel properties around Asia. Consequently, I feel that this is an ordinary for a ICH. The room is relatively small and decoration dated. The gym is run by Gold Gym group,... More

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Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for your review on InterContinental Manila. We are happy to note that you had a wonderful stay at the property. We hope to have many opportunities to welcome you back. I am sure there are a lot more to love aside from our great location and exemplary service. Best regards, Christopher W. Hotel Manager More

Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Ok so as per the other reviews the hotel infrastructure is a bit dated however the service from all of the staff is A plus. Was a guest at the hotel for 10 nights recently and everyone in the Hotel was so efficient and friendly. Credit to their Management for setting high service standards. The food in the hotel was... More

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Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for your loyalty to InterContinental Manila! Rest assured that we will never get tired of the delivering the InterContinental Manila brand of service to you and all of our guests. Your kind words are indeed very inspiring in keeping our efforts us. Please see us again in your future visits to Manila. Best regards, Christopher... More

Lagos, Nigeria
Contributor
14 reviews 14 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

i stayed for one night to celebrate my daughter's birthday. the hotel is clean and very nice. staff are very friendly, helpful and naturally hospitable. the service staff in the Prince Albert restaurant have made my daughter's day really special. the restaurant was very busy that night but excellent service was consistent all through. at the end of the dinner,... More

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Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for choosing InterContinental Manila! We are happy that you had a wonderful stay with us. The pleasure is truly ours as you allowed us to be a part of a very special occasion not only for your daughter but for your family as a whole. Again, thank you for your loyalty. We look forward to... More

Basel, Switzerland
Top Contributor
65 reviews 65 reviews
48 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Tops in terms of location, conveniently within a shopping area, lots of restaurants in the area, so it is really great for business. Also very good service levels, staffs were always friendly, polite and prompt. Like most intercons, the breakfast never lets me down. But what was a disappointment, though not an unexpected one, since it has already been highlighted... More

Was this review helpful? Yes
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for relaying on comments on us. The team is glad to learn that you enjoyed your stay with us and appreciated our location and services. We are also thankful for your feedback on the hotel's overall ambiance as it help us identify areas of improvement. We hope that you will continue to use InterContinental Manila... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights , stay was good , it is in the middle of Makati and lot of shopping options around . The breakfast at Jeepency should include more veg options .The pool is very good and good service staff.

Was this review helpful? Yes 1
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for making InterContinental Manila your home away from home. We are always happy to serve you. We have noted and wish to thank you for your valuable insights on how we can better meet your needs. Please see us again! Sincerely, Christopher W. Hotel Manager More

Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed 4 days just now on business trip. Plus - great location , good staff Minus - poor infra , old cramped rooms/bad toilets for intercon brand , chaos in check in/lobby , poor overall staff mgt , they will keep talking loudly outside rooms - make u wake up without alarms ,discipline issues

Was this review helpful? Yes 2
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for your feedback. Please allow me to apologize if some of our services and facilities were not up to your expectations. Here at InterContinental Manila, we always strive to deliver only the best services and products and we regret we fell short of our goal this time. Rest assured that the points that you have... More

Makati, Philippines
Top Contributor
334 reviews 334 reviews
28 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is extremely central for business, dining and shopping. Rooms are quite spacious but looking rather dated. Room service can be a tad slow. The Calesa is a good cafe for afternoon business meetings. When booking for a room, request for one that face EDSA or Forbes Park for a greener view.

Was this review helpful? Yes
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for staying with us. We are glad that you enjoyed your stay at InterContinental Manila. We are thankful for your insights on how we can better our services. Please stay with us again in your future visits to Manila! Best regards, Christopher W. Hotel Manager More

Kota Kinabalu, Malaysia
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel which is well located in Makati. Is quiet old but rooms are large and refurbished not so long ago. Stayed on club floor which has small but good breakfast. Evening drinks are good. Gym is also a bit old but still good.

Was this review helpful? Yes
Christopher_Wichlan, Manager at InterContinental Manila, responded to this review

Dear Valued Guest, Thank you for choosing InterContinental Manila! We are looking forward to welcoming you back here. Best regards, Christopher W. Hotel Manager More

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Additional Information about InterContinental Manila

Address: 1 Ayala Avenue | Ayala Center, Makati, Luzon 1226, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Manila 4.5*
Number of rooms: 332
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Also Known As:
Intercontinental Manila Hotel Makati
Intercontinental Hotel Manila
Intercontinental Hotel Makati
Intercon Manila
InterContinental Manila Makati, Metro Manila

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