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24h Apartment Hotel

1406 Vito Cruz Extension (Pablo O'Campo Street Ext.) (Corner Balagtas Street), Makati, Luzon, Philippines
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135 Reviews from our TripAdvisor Community

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Victoria, BC, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our first night in a double room was excellent. Problems started when we moved to the suite for 4 people. First, there was no handle on the kitchen sink. When we asked for a handle, we were told to wrap a towel around the nub. Clearly getting a handle was out of the question. We paid for 4 people in... More 

Helpful?
1 Thank JanWall
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 31, 2015 via mobile

First thing is most people will choose this hotel for price and the area Makati. Technically it's Makati but far from it. Vito Cruz is the area. It's a working area half very rough other half fine. Hotel is very easy to find. If taxi unsure say Vito Cruz pnr area and they you can work it from there. The... More 

Helpful?
1 Thank Dropship A
Robert D, Customer Care at 24h Apartment Hotel, responded to this review

Thank you for your review. We are in the process of upgrading our breakfast menu items. Expect a fresh set of choices very soon. Hope to see you back in 24H City Hotel soonest. Happy New Year! More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

We stayed for two nights here and were pleasantly surprised considering some of the reviews below. We attempted to book over email, and when my boyfriend got sick and didn't want to take the 9hr bus ride back to Manila we thought it best to change our reservation to the next night, which was happily accommodated by the staff. On... More 

Helpful?
Thank Hope G
Robert D, Customer Care at 24h Apartment Hotel, responded to this review

We are happy that you have enjoyed your stay with us over Christmas Day. We have noted your comments, and have immediately inquired with our Front Desk about your concerns regarding the extended hour stay, the breakfast and the sink drain. About the extended hour stay, we noted that you have fully consumed your 24-hour stay, which in other hotels,... More 

Davao City, Philippines
1 review
4 of 5 stars Reviewed December 16, 2015

24H hotel's staffs were very helpful to us. Special mention to Cathy who accommodated my request for a newly renovated room. It feels like coming home every time we get back from our Manila escapades. We will definitely come back there!!

Helpful?
Thank Honey V
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 5, 2015

I went to this hotel last week and honestly it was affordable and good quality. I guess you can always have better but you pay for what you get. The location is great, close to food area, airport, night life. The good part is that you get your room for 24 hours, not the usual 12 am check out like... More 

Helpful?
Thank arkolopo
Iloilo City, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 29, 2015 via mobile

I had a special request if we could have a newly renovated room and an upper floor room at the same time. I wasn't informed if any of my requests could be accommodated. Other hotels usually would specify if they could grant what we asked for, otherwise, there is no point really in putting a "special request" box when reserving... More 

Helpful?
Thank Corina M
Canton of Geneva, Switzerland
Level Contributor
172 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed November 25, 2015

24H appatment hotel is so named because you get exactly 24h from check in to check out so it can be very practical if you check in late and have a late flight out. The area was quite doggy for a family with small children - we had to grab a taxi from the doorstep every time we went somewhere.... More 

Helpful?
Thank Amesthyite
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 5, 2015 via mobile

Its spacious affordable and stuff where friendly. . . However sad that when they have to do the house keeping they dont want to clean the kitchenette the house keeper said its none of there job to wash the dishes they did not even wipe the sink and the dining table and the windows are dirty dirty should have enjoy... More 

Helpful?
3 Thank ウィンディ ア
Robert D, Customer Care at 24h Apartment Hotel, responded to this review

Thank you for choosing to stay with us, and also for bringing to our attention how our staff have failed to provide you with a satisfactory service. We have looked into this and have immediately called the attention of our housekeeping department. Your comment have helped us fine tune our service procedure and priorities. The next time you visit us,... More 

Travelers are raving about these Makati hotels

Manila, Philippines
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed November 3, 2015

I think this is our 5th stay in 24h. I've seen the hotel from the old management until transition to the new management so basically am not new in this place! Whether you booked online or just walk in...honestly, there is no difference the check in is slow (and I mean that)...They paint the room, but i think they forgot... More 

Helpful?
6 Thank silvertag2001
Robert D, Customer Care at 24h Apartment Hotel, responded to this review

Thank you for your insightful comments. We apologize if our front desk had served you in a slow manner. We are continuously improving our service, and this is one aspect that we will surely give priority. We however would like to clarify that unless there is an expectation of a group booking, we maintain just the right number of staff... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 11, 2015 via mobile

Stayed here overnight with 4 kids as my daughter celebrated her 10th birthday. The room is big and clean. Most of our time was spent in the pool and staffs are accommodating and friendly. My special thanks to Cathy for taking care of our needs! Need to know: if you get hungry in the middle of the night, no other... More 

Helpful?
1 Thank Nina S
Robert D, Customer Care at 24h Apartment Hotel, responded to this review

Thank you for choosing to stay with us last month. We hope we can be of service again in your next visit. You would probably be surprised to find out that we have made some improvements in our amenities. We now have a music lounge that can be rented at an affordable rate for entertainment. Value-for-money packages are made available,... More 

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