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St Giles Hotel

Makati Ave. corner Kalayaan Ave, Makati, Luzon, Philippines
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St Giles Hotel
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Ranked #27 of 71 Hotels in Makati
A recent review
3 of 5 stars reviewed 1 week ago
Peter B Dubai, United Arab Emirates
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276 reviews from our community

Traveler rating
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    118
    75
    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

If your planning a flying visit and want to stay in a central location, this hotel has it all, modern, clean and ideally suited for CBD and even if you want to wander the streets safely for restaurant sand bars...

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jeddah
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in same hotel four years ago and for my second stay (23-25 FEB 2015), i have noticed that the hotel had deteriorated a bit. the rooms are small as usual and the bathroom amenities not much. Housekeeping is good and breakfast is great. The rooftop offers a good view of the Makati skyline. Still a very good choice... More 

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DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, Thank you for choosing St Giles Makati for the second time. Your compliments are very much appreciated. May I suggest you try the deluxe room on your next stay with us if you are concerned with the size of the room and amenities. We hope to welcome you back soon. Kind regards, Derrick Tan More 

Bangkok, Thailand
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is worsening at every visit, and it's surprising how management is doing nothing for improving. Rooms with small bathrooms, even De Luxe rooms have small bathrooms, shampoo of very bad quality, a real insult to customers, and they don't renew the toiletries after the first use: if it's not totally finished, on the second day you won't find... More 

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DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, I regret to know that you have felt this way about your stay here at St Giles Makati. Please accept my sincere apologies. I have noted your concerns and have raised these with my heads of department. We will improve to satisfy you better. However, just a few comments on some of these. Toiletries are daily replenished but... More 

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After several choices had decided to book this hotel as a pit stop for us before continue our journey to Boracay. Choices made because of last minute travel issue and also this was my chain hotel basically. Expectation? As i said normal like the others.... Pro- -Bellman & Security did a good job.. Greet us whenever we in/out.. - Housekeeping... More 

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DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, Thank you for writing this review about your stay here St Giles Makati 10 months ago. I really appreciate the positive feedback and compliments you have given the hotel and our associates. I apologise for the inconvenience that you have encountered during your check in. Rest assured that this is not our normal procedure and I am investigating... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

From my experiences during my stay in st.giles hotel , i guarantee that the staff of the hotel is very kind and buffet restaurant serves various kinds of delicious food. I can say that the value is more than price

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DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, I am glad that you were very satisfied with your hotel experience with us. Your compliments remind us what it is to be truly in the hospitality business. Thank you for this great review for St Giles Makati. Looking forward to having you again soon. Best regards, Derrick Tan More 

Dumaguete City, Philippines
Contributor
12 reviews 12 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I say cute coz the hotel room is small. Haha! But I like it still. They have breakfast buffet as well. And a nice bar. We went at the roof deck to swim. Their isn't that large, but it's good enough. I think it's about 6k - 7k per night. It's close to 71st gramercy where people hangout, and restaurant,... More 

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DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, Thank you for the positive comments you have written in this review. We only have 2 room categories, Superior (20-24sqm) and Deluxe (24-28sqm). Thanks for mentioning the nearby hip and fun places for entertainment. We look forward to serving you now and on your future stays. Warm regards, Derrick Tan More 

Makati
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My friends and I were looking for a perfect place of staycation to celebrate our friendship amidst our busy schedules. We planned on staying in a business hotel in Makati not just because of its proximity in our work places but we wanted to explore more of Makati's beauty. Here is my comment on St. Giles. AMBIANCE - The lobby... More 

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DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, Thank you for this detailed review during your stay at St Giles Makati. We appreciate all the compliments you have written for our associates and our amenities. I regret to know that you were not able to enjoy your time at the pool, my apologies. We had our contractor clean the external wall ledges and windows thus we... More 

Bengaluru (Bangalore), India
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 18, 2015

Stayed here in 2010-11 also.. And one of the best business hotels I have stayed in. MJ(Mar John- not sure if I spelt it right) at the reception is very friendly and accommodates almost all your requests. Nice staff.. Nice food and breakfast.. Value for money= Definitely

Was this review helpful? Yes 1
DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, Thank you for coming back and choosing to stay at St Giles Makati again. We appreciate your great feedback about the staff, whom we call our associates. You've also complemented our food and mentioned this is value for your money. Thank you so much! Just to clarify your room tip, we do not have suites, just Superior and... More 

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 16, 2015

I stayed here couple times and never get dissapointed. The staffs are so helpful and the room is amazingly clean (cleanliness is my priority everytime i choose a hotel). The location is superb and you can get a very delicious pizza right in front of the hotel. Many local restaurants near the hotel that you can try. I will definitely... More 

Was this review helpful? Yes
DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, It's good to know that you were never disappointed. Thank you for the warm compliments about our associates, the room and the location. Sharing this in Trip Advisor is a great thing and helpful to future guests. We hope to have you again here with us at St Giles Makati. Warm regards, Derrick Tan More 

Chennai (Madras), India
Contributor
20 reviews 20 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 12, 2015

What struck me most about this hotel was their staff. Really go out of their way to serve you and make your stay comfortable. Rooms are adequate, located very centrally in Makati so if you dont feel like wrestling the Manila traffic theres lots to explore on foot. Shopping, nightlife and great restaurants are a stones throw away! Wifi in... More 

Was this review helpful? Yes
DerrickTan, General Manager at St Giles Hotel, responded to this review

Dear Guest, Thanks for this detailed review of your stay at St Giles Makati. Our associates- all who make up the team is very delighted to read this. These compliments are very heart warming. WiFi is at 50 mbps bandwidth and we hope to improve that further soon. Looking forward to having you as our guest soon. Kind regards, Derrick... More 

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