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All 62 Makati hotels

Fersal Hotel - Neptune, Makati

3.0 of 5 Hotel   |   107 Neptune St, Bel-Air II, Makati, Luzon, Philippines
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Fersal Hotel - Neptune, Makati
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Ranked #42 of 62 hotels in Makati
A recent review
4 of 5 stars reviewed 4 weeks ago
eleothegreat Cagayan de Oro, Cagayan de Oro, Philippines
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21 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Cagayan de Oro, Cagayan de Oro, Philippines
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in Fersal twice last year, once in April and then in August, so this is a bit overdue but I'd like to say how happy I am that I found this place. While it's not really at the heart of the Central Business District, its location was not too bad at all - walking distance to Makati Avenue, which... More

Was this review helpful? Yes
Manila, Philippines
1 review
4 of 5 stars Reviewed February 16, 2014

My boyfriend and I treated ourselves to a cozy weekend hotel staycation to break free from the stress brought about by work and the fast-paced lifestyle. We had our mind set to stay at a different hotel, but we were not able to book early enough so we had to look around for one with room vacancies. The lady at... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 13, 2013

The location was very good for me and the room was clean and comfortable. The night life surrounding the hotel was a little seedy but it did not feel dangerous at all. Good choice for the price, decent

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Mindanao, Philippines
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 6, 2013

Terrible hotel staff. The hotel requires all guests to prepay for their entire stay. Be forewarned that if you want to check out early they WILL NOT refund your unused days. I was a guest at this hotel for over 2 weeks and wanted to check out 3 days early. They would not refund me... What else can I say?... More

Was this review helpful? Yes 2
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 1, 2013

I arrived in the evening of my first night in town, and the first of two nights at Fersal. The staff was good enough checking in, but didn't really seem to go out of their way to be friendly or accommodating. After about twenty minutes in the room, though, we started to realize that the air conditioner wasn't working. We... More

Was this review helpful? Yes 2
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 24, 2013

We had a planning seminar in the office which needed us to report for work early in the morning. Living quite far from Makati, my 2 colleagues and I stayed at Fersal. The person at the front desk, Joyce, was very accommodating from the time that we called for reservations till the time we checked in. The room was small... More

Was this review helpful? Yes 2
Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 10, 2012

We booked a 3 night stay there last week and we had the worth experience there. We booked the deluxe room and the minute we arrive we got a smelly room with no window. when I took a shower I found out there was a total blockage in the shower and that the sink in the bathroom is filthy with... More

Was this review helpful? Yes 7
Gabrielle T, Public Relations Manager at Fersal Hotel - Neptune, Makati, responded to this review

Dear Lital D, The Fersal Hotel Group would like to thank you for your review. We are grateful for your feedback and regret that you were inconvenienced during your stay at our Neptune branch. We have investigated the matter and discovered that the water heater on your floor malfunctioned during the time of your stay. This is already being rectified.... More

5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2012 via mobile

Stayed at Fersal for 3 weeks, and overall we were happy with the experience. Firstly, the breakfast is of a reasonable standard for a 3* hotel, with a varied menu and nice, but small dining area. You can however, have it delivered to your room but you have to leave the dirty plates outside your door, otherwise they won't be... More

Was this review helpful? Yes 2
Jean F, Owner at Fersal Hotel - Neptune, Makati, responded to this review

Hello Crystaldale, Thank you for your review of Fersal Hotel Makati. We are glad to know that you enjoyed your stay and that it was comfortable and convenient for you. Many of our long staying guests such as yourself choose Fersal Hotel Makati because it is a like a gem tucked on the sidestreets of Makati. I will tell Gemma,... More

Clark Pampanga
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 21, 2012

Excellent budget business hotel. Rates are for 24 hours so it makes planning out your meetings a lot easier. A great advantage is the underground parking. Rooms are basic but clean and functional. Some rooms's don't have access to the wireless so if that's required make sure you ask. Staff are helpful but remember it's a budget hotel so you'll... More

Was this review helpful? Yes 2
Tacloban, Philippines
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 22, 2012

The newly-renovated hotel boasts courteous and polite staffs. Other than that, everything seems to be ordinary. I'm not liking the bathroom though as it seems too outdated. However, value for money is a plus.

Was this review helpful? Yes 3

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Additional Information about Fersal Hotel - Neptune, Makati

Also Known As:
Fersal Hotel - Neptune, Makati Metro Manila
Address: 107 Neptune St, Bel-Air II, Makati, Luzon, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #42 of 62 hotels in Makati
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fersal Hotel - Neptune, Makati 3*
Official Description (provided by the hotel):
FERSAL HOTEL - NEPTUNE, MAKATI is a name synonymous with affordable comfort. Our clean, well-appointed accommodations are complemented by personalized service from our well-trained staff, ensuring that you'll be in very competent hands during your stay. With a strategic location right in the heart of the business and commercial capital of the Philippines, our discount hotel in Makati City is the ideal jump-off point for your business or leisure trip. It is a stone's throw away from a manifold of premier shopping, dining, and entertainment establishments. With our combined features of inviting lodgings, impeccable service, and proximity to almost everything, FERSAL Hotel - Neptune, Makati is the easy choice for business or leisure travelers on a budget. ... more   less 
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