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Ascott Makati

#16 of 74 Hotels in Makati
Certificate of Excellence
Hotel website
Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Special Price
20% off room rate
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Ascott Makati
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Ascott Makati
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454 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santa Rosa, Philippines
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed yesterday NEW

For it's location alone, this hotel is a hands down choice. Stayed here for two night courtesy of Qatar Airways business class perk. Just right atop Glorietta, it provides immediate access to shops, restaurants and cinema, even taxi stand just outside the main entrance. There is also a 24-hr drugstore/mini grocery near where you can get additional stuff anytime. Our... More 

Was this review helpful? Yes 1
Zug, Switzerland
Level Contributor
118 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is nicely located in the center of Makati, and the rooms are relatively bigger, and an efficient kitchen. The toilets are small and rundown, and the carpets old and smelling. But what even proved to be disturbing is the arrogance of some of the stuff, and during our return stay we were awoken by the noise from the... More 

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Austin, Texas
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was there for a business/pleasure trip and the hotel was chosen by the meeting planner. It was located in the center of Makati near tons of shopping and restaurants. The hotel was very clean and well appointed with a great gym and pool. The hotel breakfast restaurant ( did not eat any other meals at the hotel) had a... More 

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

The comment that we offer “Great Value and that we have Super Staff” is truly heartwarming. Will certainly pass to our team members your kind words and feedback for their inspiration and encouragement. Thank you for taking the time to write a review about our property and service and sharing it here in Tripadvisor. We hope to welcome you back... More 

Durban, South Africa
Level Contributor
249 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Whenever I visit home and had to be in Metro Manila for errands, I always stay at Holiday Inn Makati Suties and Intercontinental. This time, the hotels were fully booked so I decided to try Ascott which is also conveniently located in Glorieta. Iwas able to get a rate on promotion. I was not disappointed. Room - I stayed in... More 

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

We are ecstatic to learn that we offer good value for our residents and that you were able to experience our Ascott way of service from our Engineering, Security, Guest Service and our team in café on the 6th. Nice to know that our wifi, bathroom amenities, and breakfast offerings were to your satisfaction as well. We’ll definitely share your... More 

Washington DC, District of Columbia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I am living here for three weeks and so far line the place . Middle of every thing in makati right next to the glorietta and green belt malls the hotel is always busy just outside the building . Inside it is very quiet and welcoming. Has a nice pool, spa, business center , fitness center on six floor. Has... More 

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

It’s always comforting to hear whenever our Residents are happy and satisfied with their stay. We’re proud and happy to know that you find and recommend our property to be an excellent place to stay in Makati. We’ll definitely share your wonderful feedback with our team members. Thank you for taking the time to write and share a review about... More 

Doha, Qatar
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Been staying in this hotel every time we go back to the Philippines. It's near to Glorietta, SM Makati and Greenbelt. You can cook, do the laundry and have the choice of 1/2/3 bedroom depending on the number of guests. They also have online membership for free that provides discounts to members. A really cool place to stay.

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for your excellent rating and for choosing Ascott Makati as your home whenever you’re here in the Philippines. We are glad to know that the apartment sizes options and amenities inside our rooms suit your needs. We appreciate as well that you highlight the benefits of signing up as an on line member, the perks that comes with... More 

Gurgaon, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This is my 2nd time in this Hotel first time went well as it was only one day ... Now its been a terrible experience , i dont have words to express the bad service and the rude employees ... i dont advice as they really dont trust in their customers

Was this review helpful? Yes
AscottMakati, Assistant Residence Manager at Ascott Makati, responded to this review

Thank you for your valuable feedback. We regret that your recent stay left you with a negative impression. As there may be other factors surrounding the concern, we would appreciate if you could please contact me at rennanjohn.reyes@the-ascott.com so that we can review this further and address the situation appropriately. I apologize for any inconvenience caused and I look forward... More 

Madrid, Spain
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I sometimes spend up to 6 months every year in hotels all over the world. I was a guest in this hotel for six weeks and rapidly made to feel at home. The staff were educated, polite and friendly without being servile. The breakfast team were excellent at brightening up the day - especially Sunshine and the other young ladies.... More 

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for choosing Ascott Makati as your residence here in Manila and for considering us your “Home away from Home”. We are glad to know that we were able to impart the positive experience across departments. We’ll definitely share your positive feedback with our team members particularly Kate from our kitchen team for her encouragement and motivation. We appreciate... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in Ascott Makati for almost 2 weeks and was the only accomodation during my trip around Philippines that made me feel most comfortable. APARTMENT We stayed in a 3 bedroom serviced apartment. All 3 bedrooms were spacious and every window of the room showed beautiful views of Makati. The beds were really comfortable and each bedroom has its... More 

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

We are delighted to hear that it was a great and comfortable stay for you overall and we appreciate that you take the time to write a detailed review about your recent stay with us here in Ascott Makati. Most importantly for highlighting the hospitality shown by our associates. We’ll definitely share your wonderful comments with our team members who... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

First I actually stayed last feb 26,2015 I just remember that I haven't did a review yet for this property like what I always do. I had a business trip in Philippines when I managed to meet my friends was well we hang out at Glorietta and I decided to just look for a good hotel nearby to catch up... More 

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for taking the time to write a review and sharing it on Tripadvisor. We are delighted to hear that we were able to impart that Home like atmosphere. To make our Residents feel that Ascott Makati is their home away from home is something that our associates strives for on a daily basis. It’s comforting to hear as... More 

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