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Ascott Makati

#14 of 72 Hotels in Makati
Certificate of Excellence
4.5 of 5
Hotel website
Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Ascott Makati
Best prices for: 1 room 1 guest
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Ranked #14 of 72 Hotels in Makati
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
cestella Sydney
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444 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at the Ascott 3 times this month. First time we stayed for 1 night (arrived in Manila and flying out again the following day). Second time 4 nights and third another 4 nights. Positives: - Right in the heart of Glorietta shopping district. It is literally outside the apartment complex. - Apartments are large, especially the suites. The living... More 

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Convenient and clean. We had an EXCELLENT stay :) We had guests who came to visit us while we were there and we had no worries of getting last minute food and drinks for our guests as the apartment is located in Glorieatta Malls. The unit was huge and can accomodate our guests comfortably. The kids enjoyed the pool and... More 

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Taiwan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I travel around Asia and always like to stay at apartment style hotel, like Ascott hotel group. This is my first time to stay in Ascott Makati. Great location, just in the mall. The room is huge for us 6 people. There is even an extra room for servant use. Gym and swimming pool is excellent, too.

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AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for sharing your stay experience and posting it on Tripadvisor. We are delighted to hear that your stay was excellent overall, highlighting the amenities, apartment layout and the strategic location of our property. We appreciate your support and we look forward to welcome you back. Sincerely, The Management More 

Philippines
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel. Very friendly and accomodating staff. We love coming here every year. Outstanding fitness facilities and tennis courts. Fantastic tennis lessons at reasonable prices. Only turn off is the fact that smoking is allowed at the pool and many hotel guests and hotel employees use the beautiful pool area as smoking place.

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AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for your valued patronage, loyalty to our brand and for taking the time to write a review about our property. We are glad to hear that our wellness facilities were outstanding for your needs. Likewise we wish to acknowledge your constructive feedback with regards to the designated smoking section by the pool area. We will evaluate and shall... More 

Hong Kong, China
Contributor
13 reviews 13 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location. Near almost everything you need. Apartments are clean, have plenty of space and are well equipped. I've been here several times, from a simple studio to the top executive 3 bedroom apart. I'll return but this Ascott is getting old and needs improvements: it has no hotel standard service (reminder: Ascott is not an hotel but it is... More 

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AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for taking the time to write and share your review here in Tripadvisor. We are glad that you find our staff polite and possess that willing to assist attitude nonetheless we acknowledge your constructive feedback to better our service and rest assured that we shall continue to strive and work on improving and elevate the level of service... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Me, my mom, and my dad stayed here for 2 nights and 3 days. The staff were all so very friendly. I was told that it was a condotel and i just loved staying at condotels because it gives if you everything you need such as kitchens, dining areas, living room, and a bedroom. Our room even had a washing... More 

Was this review helpful? Yes 1
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for choosing Ascott Makati as your accommodation during your recent trip with your family here in Manila. As a Serviced Residence the amenities available in our apartments is indeed designed to provide comfort and to ensure that these are within reach for our residents. We are glad to know that our WIFI speed was adequate for your needs... More 

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Been working with Lufthansa Technik Philippines and living in Ascott Service Apartment with my other colleagues. The service provided there is nice. All the Ascott's Staff very friendly especially the 3 at the Level 6th Cafe and the one housekeeper of my room. Facilities are nice, have a well equipped gym, swimming pools, steam room, open jacuzzi and spa. All... More 

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AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for Choosing Ascott Makati as your Home during your recent trip to Manila. We appreciate your compliments about our serviced residence. We are happy to hear that you have enjoyed our facilities and service from our staff particularly the service at Café on the 6th and the housekeeper assigned to your apartment. We’ll definitely share your kind words... More 

Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the rooms are spacious; the living room and dining room are also spacious; the kitchen and laundry are well equipped. superb location and very helpful staff - so far, the best hotel i've been to in manila!

Was this review helpful? Yes 1
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for considering Ascott Makati as the best accommodation here in Manila. Feedback such as these truly inspires us to do even better. It’s always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Sincerely, The Management More 

Fontana, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed here at Ascott during our class reunion.Overall ,the rooms are impressively spacious and well kept. You have a good choice as to the # of rooms you need.From Studio to 3 BR with extra maid's quarter. Staff was very helpful,thought front desk is a little questionable at times. The great thing about this place is the access and walking... More 

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AscottMakati, Manager at Ascott Makati, responded to this review

Thank your for sharing and posting a review about your recent stay here in Ascott Makati. The fact that our property is sitting on top of Glorietta and in close proximity to shopping hub such as SM and Greenbelt Malls, indeed would make it the perfect choice for shoppers. We are glad that you find our staff helpful, nonetheless I... More 

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