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Ascott Makati

4.5 of 5
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Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Ascott Makati
Best prices for: 1 room 1 guest
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Ranked #15 of 72 Hotels in Makati
A recent review
5 of 5 stars reviewed 5 days ago
Deep S Mumbai (Bombay), India
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429 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed in Ascott Makati for a little over 25 days in the 1BHK apartment.Really superior apartment with amazing room service. The breakfast had a large spread and was very well laid out.Hats off to the entire team for such a lavish breakfast. The best part of the hotel is that it is located right in the glorietta malls..so you... More 

Was this review helpful? Yes 1
Durham, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: * Hotel is dead set in the middle of 3-4 malls (you walk out the hotel door and enter the one next to it and you're in the mall) * Extremely convenient to get to anything because of the many malls and stores next to it (so food, massage, mani/pedi, something for kids to play in, etc... everything is... More 

Was this review helpful? Yes 2
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for taking the time to write a detailed review of your stay with us here in Ascott Makati. We are very pleased to know that you enjoyed the facilities and service. Likewise the location was excellent for you. We would like to thank you as well for your constructive observations as this only helps us to continually evaluate... More 

Kuala Lumpur, Malaysia
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Granted its Easter, however I think when you are paying premium Makati rates you should be entitled to premium service. My main gripes? House keeping: shampoo, skin lotions and bath gel not stocked up although the empty (moisturizer) was in the bin, the almost empty bath gel and conditioner on bath shelf House keeping 2. If guest is staying 3... More 

Was this review helpful? Yes 1
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for taking the time to write this feedback and uploading it on Tripadvisor. We are sorry to hear about your disappointment owing to the aspects of service delivery in Housekeeping and likewise we wish to acknowledge your feedback with regards to our breakfast offerings. As we are keen to make improvements to enhance our residents’ overall stay at... More 

Qatif
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's my second time in Ascott Makati. The staff are nice the check inn went smoothly I booked a three bedroom apartment and it was really big and well designed. Each room has its own bathroom and the master room has Jacuzzi. I faced some very small issues but it Will not stop me to stay there again. Unfortunately I... More 

Was this review helpful? Yes 1
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for your valued patronage and for sharing and posting a review about your recent stay with us. We are glad that you appreciate the Hospitality accorded by our associates and that it was a pleasant stay for you overall. Hopefully you can stay longer on your future visits so that you’ll have the time to enjoy our facilities.... More 

Makati, Philippines
Reviewer
5 reviews 5 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I could say that Ascott Makati is a very good hotel. It is situated in the heart of Makati wherein SM, AYALA, Greenbelt and Glorietta are only few steps away. The hotel is safe too. As to comfort, yes it is. The bed was nice with soft pillows and comforter. The bathroom is decent and clean. Lots of clean and... More 

Was this review helpful? Yes 1
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for taking the time to write this review and posting it on Tripadvisor, we appreciate that you consider us amongst the best. We are pleased that the location of our Serviced Residence worked well for you given the proximity to the major shopping hubs here in Makati. It’s comforting to know as well that you find the property... More 

Alberta
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying here is like having your own luxury apartment in the centre of Makati. Look out the window and you have the Intercontinental and Dusit Thani. But unlike these two, the Ascott is a modern, well-equipped apartment with a full kitchen, washer/dryer and large bathroom. Downstairs is a surprisingly large swimming pool. The breakfast was extensive, with a full ranges... More 

Was this review helpful? Yes 1
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for sharing kind words about your last stay with us. It is great to hear that you consider us to be the “Excellent Place to stay in Makati”. Our entire team appreciates that you enjoyed our facilities and the strategic location of the property worked well for you. Thank you for your perfect rating and we look forward... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed here for 2 nights, booked two 3-bedroom apartment for my family. The rooms were very very spacious! the living room was big, there is also a dining area and the kitchen was complete with small appliances. The bedrooms were also great- spacious and with comfy beds, good A/C, very clean restrooms with l'occitane products. The manager and staff on... More 

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AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for considering us the best property for Staycation in Makati and for giving us an excellent rating in all aspects of your recent stay. We are delighted to hear that you find the location, our rooms and the hospitality of our staff excellent. It’s always comforting to know when we are able to attend to the needs and... More 

Sydney, Australia
Top Contributor
96 reviews 96 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for business for several days and could not fault it. The hotel itself is modern, quite luxurious and safe. The rooms are spacious, always clean with comfortable beds. The staff are great, they are so accommodating, friendly and always greet you with a smile. The location of this hotel is excellent and fall part of... More 

Was this review helpful? Yes 1
AscottMakati, Manager at Ascott Makati, responded to this review

It is truly heartwarming to receive such complimenting words about our Serviced Residence, from the hospitality of our associates, the ambiance, the amenities available in our property, and the comfort of being centrally located in shopping and restaurant hub here in Makati. Thank you for sharing your feedback and uploading it on TripAdvisor. We’ll share your comments with the rest... More 

Australia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location of this hotel can’t be beaten in terms of sheer convince. With everything just outside your doorstep it makes for an easy business trip. The staff were great and check in was relatively quick and easy. Wifi was pretty good for Philippine standards The gym whilst small was adequate and the pool area is nice though a little... More 

Was this review helpful? Yes 1
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for sharing and posting a review about your recent stay with us here in Ascott Makati. We appreciate you’re recommendation that our property is a great place to be for business travel, given of course the strategic location of the property which is smack in the middle of the Makati central business district and in close proximity to... More 

Manila, Philippines
Contributor
17 reviews 17 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I arrived late and the staffs were very accommodating. They apologized for keeping me waiting due to a complicated guest. The room was spacious than the usual ones in Makati. The room layout is also good, there is a small foyer leading to where the bed is. The window in the room that i stayed in is also big so... More 

Was this review helpful? Yes 1
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for your review and taking the time to share your recent stay experience with us here in Ascott Makati. We are glad to hear that you the like the size and the apartment layout was suitable for your needs and requirements likewise the location of our property worked well for you. We appreciate that you took the time... More 

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