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Ascott Makati

#14 of 74 Hotels in Makati
Certificate of Excellence
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Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
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20% off room rate
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Ascott Makati
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461 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were very happy to book this hotel celebrate my mom's 80th birthday so we can be central for our dinner and lunch in Makati. Very pleasantly surprised they arranged balloons, birthday cake and even had personal greeting from the manager. Small touches for some..., but greatly appreciated by my mom. All the staff.. from the front desk, housekeeping, engineering,... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

It was my first time stayed at Ascott Makati, we were on 3D&2N company trip for charity in Manila, staffs were pleasant, the place is accessible to banks shopping malls along greenbelt and restaurants as well..I was with my company director who frequently travel to Philippines and she only stay at Ascott because of service and accessibility.

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Makati, Philippines
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel looks unassuming on the ground floor beside the mall entrance, but they have a very nice lobby with great views on the upper floors. For first time visitors in Makati, this is a great choice because it's very accessible to shopping and restaurants. It's actually connected to Glorietta 4, and beside SM Makati. The rooms have superb views... More 

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Makati, Philippines
5 of 5 stars Reviewed 1 week ago

We chose this hotel for our wedding preparation due to the promixity to church, reception as well as the establishments (in case we need something urgently). We booked a 2-br unit for my then H2B and his family and a 3-br unit for me and my family (both non-smoking on the same floor). Upon checking in, I was told a... More 

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for choosing Ascott Makati as the place to celebrate your momentous occasion. It was inspiring to hear as well that it was a memorable stay for you overall and our associates in particular Sheena were able to create that Ascott Moments for you and your loved ones. Rest assured that we will share you wonderful feedback with our... More 

Paranaque, Philippines
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very pleasant and relaxing stay in this hotel and basically problem free. Free parking is available at the 3rd basement level then just head on to the 6th floor for a hassle free check in and check out. Very friendly staff. Hotel is well maintained with good gym equipment and nice pool area. It's located above a mall, thus,... More 

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AscottMakati, Manager at Ascott Makati, responded to this review

Great to know that it was a relaxing and problem free stay for you overall. Thank you also for tagging Ascott Makati as a “Great Staycation Place”. Have passed on your constructive feedback as well with our Guest Service Manager for review and so that we can refer to it, to further improve and elevate our level of service. We... More 

Daly City, California
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our 4th stay at the Ascott Makati and it may have been our best yet. Our 3 bedroom unit was spacious and relaxing for our family. Everything was clean and in order when we arrived and housekeeping maintained that every day of our stay. We had no trouble checking in or out. Parking was excellent. And again, it's... More 

Was this review helpful? Yes 1
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for your valued patronage and for completing another stay here in Ascott Makati. We appreciate as well that you take the time to write and post a review here in Tripadvisor. We are glad to know that you were able to enjoy the facilities during your recent stay, particularly the swimming pool and our fitness center. Pretty encouraging... More 

San Diego, California
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Intercontinental, Shangri-la, Peninsula and Dusit Thani; these are the hotels I've been staying at for years every time I have business in the Makati area. I did stay at the Ascott long ago, when it was still called Oakwood. I was impressed, but the hotel closed down soon after my stay because of the military mutiny that it found itself... More 

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you very much for taking the time to write a comprehensive review about our property and posting it here in Tripadvisor. We appreciate your excellent rating likewise for tagging Ascott Makati as your “New go to Hotel in Makati”. It’s always encouraging to hear whenever our residents are happy with our facilities and more importantly with the hospitality accorded... More 

Santa Rosa, Philippines
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For it's location alone, this hotel is a hands down choice. Stayed here for two night courtesy of Qatar Airways business class perk. Just right atop Glorietta, it provides immediate access to shops, restaurants and cinema, even taxi stand just outside the main entrance. There is also a 24-hr drugstore/mini grocery near where you can get additional stuff anytime. Our... More 

Was this review helpful? Yes 2
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for taking the time to write a review and sharing it here in Tripadvisor. We are delighted to hear that you like the strategic location of our property given the proximity to cinema, shops and restaurants. Great to know as well that the room assigned to you has an excellent view and also your arrival and departure experience... More 

Zug, Switzerland
Level Contributor
118 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is nicely located in the center of Makati, and the rooms are relatively bigger, and an efficient kitchen. The toilets are small and rundown, and the carpets old and smelling. But what even proved to be disturbing is the arrogance of some of the stuff, and during our return stay we were awoken by the noise from the... More 

Was this review helpful? Yes 1
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for your valuable feedback and for taking the time to write this review. We regret that this incident left you with a negative impression particularly on the service aspect and also pertaining to your observation regarding the bathroom & carpet condition as well as the disturbance encountered during your stay. We wish to share that our property has... More 

Austin, Texas
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was there for a business/pleasure trip and the hotel was chosen by the meeting planner. It was located in the center of Makati near tons of shopping and restaurants. The hotel was very clean and well appointed with a great gym and pool. The hotel breakfast restaurant ( did not eat any other meals at the hotel) had a... More 

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

The comment that we offer “Great Value and that we have Super Staff” is truly heartwarming. Will certainly pass to our team members your kind words and feedback for their inspiration and encouragement. Thank you for taking the time to write a review about our property and service and sharing it here in Tripadvisor. We hope to welcome you back... More 

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