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All 65 Makati hotels

Ascott Makati

4.5 of 5 Apartment Hotel   |   Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
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Ascott Makati
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Ranked #18 of 65 Hotels in Makati
A recent review
5 of 5 stars reviewed 5 days ago
kellynsee Sydney, Australia
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357 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed 2 days ago NEW

Read reviews about rooms not being ready before, but it looks like no one is paying attention. The lobby was full of people who were waiting for rooms. Since there was time, chatted with a few and everyone has the same story. Room is available but not the one they want. There seems to be an issue with the system... More

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for taking the time to review your stay and for your feedback. These were shared with our Guest Service Manager and Housekeeping Manager for review and action as necessary. We are hoping that you would be able to visit us once again so that we can impart a better resident experience. Sincerely, The Management More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for the preparations for our wedding day. The staff were very attentive to our needs and was able to cater to whatever we needed for taking photos, giving extra vouchers for the buffet breakfast. They even allowed us to check in early the day before our wedding and check out late the day after our wedding. I... More

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

It is truly heartwarming to receive such complimenting words about our property and the service provided by our associates. We are glad to hear that it was an excellent stay for you and that we were able to assist during your wedding preparation. We truly appreciate your support and feedback. We’ll share your comments with the rest of the team... More

Manila, Manila, Philippines
1 review
5 of 5 stars Reviewed 5 days ago NEW

I booked a One Bedroom-Deluxe hotel room for a one night stay before my birthday. Welcome drinks were served before checking in at the room. I really liked the hotel room, it was really spacious, from the well-equipped kitchen to the living room, bedroom and the bathroom. Bathroom has a bathtub in it and the shower gel and shampoos are... More

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

“Home away from Home” This is something that our associates here in Ascott Makati strive to impart to our residents on a daily basis. It’s very comforting to here that we were able to surprised you and impart that wonderful experience during your most recent stay with us. We are delighted to hear as well that you are generally happy... More

Dubai
Contributor
19 reviews 19 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here on several occasions. It used to be my first choice in Makati but standards are beginning to slip. Check-in was an inconvenience for Patrick who needs refresher training. Maybe he was tired? He's the first impression on a customer and his sighs and eye-rolling when asked basic questions about wifi and an airport transfer were unacceptable.... More

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for your feedback. Naturally we are very concerned to hear about your experience and observation pertaining to one of our guest service associate. Note that we have immediately shared this with our Guest Service Manager and to the concerned associate to review as required so that corrective actions can be taken. We wish to take the opportunity as... More

Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

we checked in a night before my parents' renewal of vows/25th wedding anniversary. check in was sept 5 and check out was sept 6. we stayed overnight for the preparation of the parents' wedding. we got there At around 3PM thinking we could already check-in since check-in time was @ 2PM.. Lo and behold.. the room wasnt available yet but... More

Was this review helpful? Yes
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for taking the time to write this review. It’s great to have you stay with us. We are glad to hear that you had a very good stay. However, we would like to take the opportunity to apologize for the inconvenience because of the delay to have your apartment ready upon your arrival. We hope that will have... More

Hanoi, Vietnam
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thank you for the best tropical xmas (dec13) ever at the Ascott Makati! We traveled with a group of 5 but we book a 3 bedroom apartment anw to throw a xmas party after coming back from our wonderful (yet exhausted) Boracay trip and right before heading home.I was recommended by our colleague from Manila office with few options and... More

Was this review helpful? Yes 3
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for taking the time to write such a detailed review of your stay, for your compliments about our associates and our property. We are pleased to know that you enjoyed the facilities and that the location of our property was to your advantage. We are pleased to learn as well that we were able to create that home... More

Paranaque, Philippines
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have spent my happiest Christmases and fun-filled birthdays at Ascott Makati the past 3 years and last July, i had a reunion with my besties to send off a balikbayan friend and welcome another...we ordered take out food in the nearby restaurants (how convenient!) During my last 2 stays, i booked for a 3 bedroom executive apartment which was... More

Was this review helpful? Yes 4
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for taking the time to write this review, for your note that our property is a “Great Place for Staycation” and for choosing Ascott Makati to be the place where you celebrate your momentous occasions. We certainly appreciate as well your valued patronage and support for the past 3 years. Our associates are one of our strongest assets... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 10, 2014

My husband and one year old son stayed at Ascott Makati for six months in a two bedroom apartment on the 15th floor. Our apartment was lovely - very spacious. We had full cooking facilities, but no dishwasher. This isn't really a problem as the apartments are serviced daily. We had a lovely view overlooking the pool and out towards... More

Was this review helpful? Yes 6
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for taking the time to share your wonderful comments. We are happy to hear that we were able to create a great experience for you during your stay. We are glad to know as well that you enjoyed every area of our property that brought you comfort, convenience and enjoyment for you and your family. It is always... More

New Jersey
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 7, 2014

We stayed here from July 30 to August 4, 2014 on a two bedroom deluxe unit located on the 23rd floor. We have been staying here for the last 14 years whenver we were in the Philippines to visit my family. Therefore , I also stayed here when it was Oakwood. I always liked to stay here because of the... More

Was this review helpful? Yes 7
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for your valuable feedback. We are glad to know that you find the location of our property convenient because of the accessibility to shopping mall and that the size of our apartment is suitable to your requirements. We also appreciate your patronage for the past years. We wish to acknowledge your constructive feedback and on the onset we... More

philippines
Top Contributor
54 reviews 54 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed here for a month. Great service. Fast and efficient. They could use redecoration, though. Not because things are run down.. everything is well kept and maintained. Just a change of look perhaps to modernize the colors a bit. Buffet breakfast changes daily and the waitstaff is very efficient and courteous.

Was this review helpful? Yes 5
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for taking the time to review your most recent stay with us. We are delighted to hear that you find our service great, fast and efficient and that you also like the breakfast variety at our cafe. We wish to acknowledge as well your constructive feedback to modernize and redecoration to enhance our facility. Thank you very much... More

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Additional Information about Ascott Makati

Address: Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ascott Makati 4.5*
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Also Known As:
Ascott Makati Hotel Makati
Ascott Makati Metro Manila

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