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Ascott Makati

4.5 of 5
Hotel website
Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Ascott Makati
Best prices for: 1 room 1 guest
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Ranked #15 of 71 Hotels in Makati
A recent review
5 of 5 stars reviewed 4 days ago
davidg777 Sydney, Australia
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422 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Top Contributor
95 reviews 95 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel for business for several days and could not fault it. The hotel itself is modern, quite luxurious and safe. The rooms are spacious, always clean with comfortable beds. The staff are great, they are so accommodating, friendly and always greet you with a smile. The location of this hotel is excellent and fall part of... More 

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Australia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The location of this hotel can’t be beaten in terms of sheer convince. With everything just outside your doorstep it makes for an easy business trip. The staff were great and check in was relatively quick and easy. Wifi was pretty good for Philippine standards The gym whilst small was adequate and the pool area is nice though a little... More 

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AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for sharing and posting a review about your recent stay with us here in Ascott Makati. We appreciate you’re recommendation that our property is a great place to be for business travel, given of course the strategic location of the property which is smack in the middle of the Makati central business district and in close proximity to... More 

Manila, Philippines
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived late and the staffs were very accommodating. They apologized for keeping me waiting due to a complicated guest. The room was spacious than the usual ones in Makati. The room layout is also good, there is a small foyer leading to where the bed is. The window in the room that i stayed in is also big so... More 

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AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for your review and taking the time to share your recent stay experience with us here in Ascott Makati. We are glad to hear that you the like the size and the apartment layout was suitable for your needs and requirements likewise the location of our property worked well for you. We appreciate that you took the time... More 

Colombo, Sri Lanka
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I would say that this is the best place to stay among the service apartments in Manila / Philippines if you are travelling on a business assignment. The staff is helpful and the apartment rooms are also nice and stylish with the facilities such as internet and WiFi (chargable). The other facilities (pool & gym) are also good to enjoy... More 

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AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for the recommendation that Ascott Makati is the best Serviced Residence to stay in when they’re travelling to Manila. We appreciate you kind words, at the same time happy to hear that we are able to cater to your needs and that all your requirements were met from Wi- fi, amenities and facilities that are available in our... More 

Palau-Sator, Spain
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed w/ family for Xmas break. Only complains is wifi is slow and not consistent. breakfast food not up to standards. better change chef and prepare a good meal. the rest are all great. rooms are big and staff are friendly. Location is good.

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AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for choosing Ascott Makati as your Home during the Holidays and that it was a good experience for you and your family overall. We wish to acknowledge as well your constructive feedback with regards to the Internet connection and the breakfast served in our café. As we are keen to make improvements to enhance our residents’ overall stay... More 

Melaka, Malaysia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for 5 days due to business trip. Nice room, spacious and all necessity are provided. The hotel location are good as it located in the middle of shopping area. It is easy to move around for food and shopping. Sure will visit again.

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AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for your excellent rating and for considering Ascott Makati as the prefect venue for your Business requirements. We are glad to hear that you find the layout and size of our apartments adequate for your needs. Certainly, the strategic location of our Serviced Residence is truly an advantage for our residents given the proximity to the different malls... More 

Dumaguete City, Philippines
Contributor
12 reviews 12 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for two nights with the guy, and it's super. I love their apartment-style hotel rooms. Very secure since you can't just go up without the swipe key card. It's in the heart of Makati and very close to malls, bars, and restaurants, etc.

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AscottMakati, Manager at Ascott Makati, responded to this review

Mabuhay and warm greetings from Ascott Makati! Thank you for sharing kind words about your last stay with us. For our valued Residents to feel at Home is something that our associates truly strives for day in and out. It’s comforting to hear that you find our property secured and that you like the strategic location of our property given... More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

All around superb hotel/apartment, perfect location, secure, clean and spacious, a welcome drink on arrival and very friendly staff. Pop downstairs and you're exactly where you want to be - near shopping centres, supermarkets, bars and rrstaurants. I highly recommended Staying here if you're in Makati.

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AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for your compliments about our serviced residence. We are happy to hear that you have enjoyed our facilities, service and that you find the location of the property superb. Thank your for your support and for highly recommending Ascott Makati. We look forward to welcome you back on your future visits to Manila. Sincerely, The Management More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I am staying at ascott makati for 4 nights and it's an amazing hotel and I will comeback again. The reception was friendly and fast The surprise is that the reception took us and lead us to our room and they opened the door for us. Great service and good hospitality.

Was this review helpful? Yes 3
AscottMakati, Manager at Ascott Makati, responded to this review

It was our pleasure to Host your most recent stay with us here in Ascott Makati. Thank you for your excellent rating and for sharing it on Tripadvisor. We are glad to hear that you are particularly impressed with the Hospitality and warmth by our associates particularly at Guest Service. Rest assured that we have shared your feedback with our... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2015

My flight was from Dubai to Manila and I arrived at 8 am so I contact the hotel about my flight before so they respond so fast and they said that they arranged my room for an early check in and I was so thankful for than. So the suprise was at the arrival in the hotel so i went... More 

Was this review helpful? Yes 1
AscottMakati, Manager at Ascott Makati, responded to this review

Thank you for taking the time to share your wonderful words about your recent stay here in Ascott Makati. It’s truly encouraging when our valued residents are happy with the service and hospitality accorded by our associates. Feedback such as this truly inspires us to do even better. Thank you for your valued patronage and for highly recommending our Serviced... More 

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