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All 9 Auburn hotels

Holiday Inn Auburn - Finger Lakes Region

3.0 of 5 Hotel   |   75 North Street, Auburn, NY 13021
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Holiday Inn Auburn - Finger Lakes Region
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68%
Ranked #4 of 9 hotels in Auburn
A recent review
3 of 5 stars reviewed 1 week ago
NFONjella Niagara Falls, O
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256 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Milton, Canada
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We visit Auburn a couple of times a year and were unable to get into the hotel we wanted to so thought we would take a chance on this Hotel we used to use all the time. We stayed for 4 days and had booked though a booking service and prepaid. When we arrived the reservation was there but in... More

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Niagara Falls, O
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff at check in were lovely and very professional. Our room was nice. The bathroom was desperately in need of repair. There was a hole in the back of the door from the door stop. The door barely shut tight and when it did, you couldn't open it. There were cracks in the countertop and in the tile floor.... More

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Central NYS
Top Contributor
58 reviews 58 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

The Auburn Holiday Inn is once again consistent in providing good food and a pleasant atmosphere for our organization's luncheon. The staff is adept at providing what we need, both the food and the room requirements. Their willingness to meet us more than halfway in providing things like a microphone, dais, and other items needed for the least possible cost... More

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Merritt Island
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff was friendly and the facility was nice. The restaurant (we only had breakfast) was fine, and they had nice fruit-infused water in the lobby. However, our room really smelled bad. It was not apparent when we checked in, as they apparently masked it with a healthy dose of room freshener. However, later, as we re-entered the room, we... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear cocobch, Thank you for taking the time to write us a review regarding your recent stay. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. I would also like to apologize for the dissatisfaction you had experienced due to the undesirable... More

Buffalo, Wyoming
1 review
3 of 5 stars Reviewed 2 weeks ago

This place was a joke.--told no animals allowed-then just 1 floor. then they were all over the place -dogs barking in am-dogs barking pm.. Won't do this again. All we want is a clean room in which no flea carrying animals have stayed.If you have an animal-keep it home. Let it do it's animal things there.Really-really dissappointed

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IHGCare, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear frank m, Thank you for posting a review of our property. I am sorry to learn that you were disappointed with your stay due to the accommodations and noise levels, as we always strive to provide a unique experience to all our guests. Nevertheless, I sincerely hope that you will afford us another opportunity to showcase our usual levels... More

Lewistown, PA
Top Contributor
116 reviews 116 reviews
23 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Fairr-sized Holiday Inn in downtown Auburn, adjacent to main thoroughfares. Satisfactory rooms with nice HD TV's. Lunch and dinner of ordinary food available in gloomy Irish pub; breakfast is served in another room, with lukewarm buffet only available on weekends; on weekdays, ordering only from menu. This hotel has no complimentary breakfast service. Large indoor atrium has nice pool for... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Jack37, Thank you for taking the time to provide feedback on your stay. It is unfortunate the food selections prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We told the front desk about the men who would drink beer in the parking lot out of the tailgate of their truck every single day for the entire week that we were there, right outside of our first floor window. The front desk attendant claimed they were homeless men from the nearby shelter. (They were obviously not.) He was... More

Was this review helpful? Yes 1
sonny k, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your stay. We are saddened that the impression you gained was less than satisfactory. The individuals that you mentioned, having conversation in the parking lot as well as having drinks while standing behind their cars, are actually guests such as yourself who have been staying with us... More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 15, 2014

Having worked in a hotel and being responsible for reading our own reviews on Tripadvisor, I can say with certainty that not everything you read is true. However, this was my second, and last stay with the Holiday Inn Auburn. My first trip was 2 years ago for a wedding, I had to move rooms several times due to mold... More

Was this review helpful? Yes 3
sonny k, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Guest. We appreciate the time you have taken to write a review regarding your stay with us. We are saddened that your experience was less than satisfactory. Our goal is to provide the service level that our guests have come to expect from us. Unfortunately it appears that we have fallen short of that goal during your stay. We... More

1 review
3 of 5 stars Reviewed June 11, 2014

I stayed at the Holiday Inn during a wedding weekend in the local Auburn, NY area. The check in process was very quick and we had no issues. The room is fairly basic and feels a little dated with the decor. Cleanliness was sub-par to other holiday inns I have stayed at before. I was a bit surprised there wasn't... More

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sonny k, Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear CJ Thank you for your comment. More

Millbury, Massachusetts
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 7, 2014

My husband and I were in Auburn New York to visit he Cayuga and Seneca Wine Trail. This particular Holiday Inn is older but very clean. The hotel rooms are spacious with a very comfortable bed. The hotel staff is very customer oriented, during our stay my husband had a dental emergency and they did everything they could to find... More

Was this review helpful? Yes
sonny k, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Guest. Thank you for taking the time to write a review about your recent stay with us. We are thrilled that we were able to provide the level of service and experience that you have come to expect from us. We appreciate the time you have taken to encourage us with your kind feedback. We look forward to being... More

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Additional Information about Holiday Inn Auburn - Finger Lakes Region

Address: 75 North Street, Auburn, NY 13021
Phone Number:
Location: United States > New York > Finger Lakes > Auburn
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Auburn - Finger Lakes Region 3*
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Also Known As:
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Auburn Holiday Inn
Holiday Inn Auburn - Finger Lakes Region NY

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Auburn, NY is located in the heart of the spectacular Finger Lakes Region of Central New York. Come take a swim in our indoor-heated pool or relax with dinner and cocktails in McMurphy's Authentic Irish Pub. When you stay with us, you can enjoy shopping at Waterloo Premium Outlets and Bass Pro Shops, tour the wineries on the Cayuga Wine Trail and Seneca Wine Trail, visit our local historic sites, or enjoy a show at the new Merry-Go-Round Playhouse Finger Lakes Musical Theatre Festival. We are in the center of it all. Stay at the Auburn/Finger Lakes Holiday Inn and visit the scenic village of Skaneateles. We look forward to seeing you soon. ... more   less 
Number of rooms
165

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