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All 9 Auburn hotels

Holiday Inn Auburn - Finger Lakes Region

3.0 of 5 Hotel   |   75 North Street, Auburn, NY 13021
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Holiday Inn Auburn - Finger Lakes Region
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Ranked #3 of 9 hotels in Auburn
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
bingoboy1 Billericay, United Kingdom
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243 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Billericay, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Turned up late No booking Go a room no prob Nice small hotel built around a small pool. Room service was fast and very nice. Gym was ok the bar was better. Nothing to moan about Would i use it again YES

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sonny k, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Guest, Thank you for taking the time to write a review. We appreciate your kind words and look forward to having you stay with us again. Thank you Sonny K General Manager More

South Salem, New York
2 reviews
1 of 5 stars Reviewed 2 weeks ago

This hotel is a mess. Everything is worn out. There was a big flood in front of the elevator that you had to slosh through to get to your room. The sheets and towels were worn out. The room had no waste basket. The bathroom had no extra rolls of toilet paper. The halls smelled of chlorine from the pool.... More

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sonny k, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Guest. Thank you for taking the time to write about your stay with us. Our goal is to ensure that all of our guests have the best experience during their visit. It is also very important to us to cater to our guest’s needs and address their concerns, should they have any during their stay. It is evident that... More

Saratoga Springs, New York
Contributor
19 reviews 19 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I usually rate the hotel by the exercise equipment since I travel alot for work, this is very import to me. The equipment in this hotel is so old, it barely works. Why not invest in some decent equipment? Old hotel with old musty rooms and you have to pay for breakfast... I will look for other options in the... More

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sonny k, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Guest. We appreciate the time you have taken to write a review regarding your stay with us. We are saddened that your experience was less than satisfactory. Our goal is to provide the service level that our guests have come to expect from us. Unfortunately it appears that we have fallen short of that goal during your stay. We... More

Albany, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014 via mobile

Great on site restaurant. Authentic Irish pub... Front desk staff fast and friendly. Clean rooms. Great atmosphere. The staff made things fun and got people excited in the bar. All around a great place to stay and play.

Was this review helpful? Yes 1
sonny k, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Guest, Thank you for your review. It is always heartwarming and encouraging to hear from our valued guests. We appreciate the kind words and look forward to being of service in the future should you find yourself in our neck of the woods again. Our staff is extremely happy that we have been able to provide the level of... More

North Chili, NY
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 20, 2014

We recently stayed at this hotel with my sons' hockey team for a local tournament. There were several teams in the hotel at the same time for this tournament, so there were many 9-10 year old boys. To say it was chaotic at times is an understatement but not at all unexpected. The hotel layout is somewhat conducive to hosting... More

Was this review helpful? Yes 2
sonny k, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Guest, We appreciate the time you have dedicated to write a review regarding your most recent stay with us. We are saddened that you experience was less than satisfactory. As you mentioned, we have always in the past and also for future times, love to be able to provide service to all our groups which including our hockey gatherings.... More

Sayre, Pennsylvania
1 review
5 of 5 stars Reviewed December 30, 2013

On a recent business trip, I had my first opportunity staying with Holiday Inn. I stayed at the Holiday Inn in Auburn, NY. As this was my first experience with Holiday Inn, I was pleasantly surpised with how nicely the staff treated me and how helpful they were. As I was there for business, the front desk put me in... More

Was this review helpful? Yes
sonny k, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Guest we thank you for making us your hotel of choice during your recent stay. We trust our team was able to meet your travel needs. It's always encouraging to know that we were able to create a pleasant experience for our guest. Thank you again for your review and we wish you a very happy new year. Sonny... More

Commerce, Georgia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2013

Clean with a great location, this hotel is nice and the staff is friendly. I will stay here again. This hotel books up during football season. My room was a suite with two rooms, the price was the same as a regular room. Holiday Inn should keep this rate in place during off peak times. It's very nice to have... More

Was this review helpful? Yes
sonny k, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Guest,We sincerely appreciate your review and the time you have dedicated in giving us your feedback. we are extremely happy that our team was able to create a relaxing and pleasant experience for you. We look forward to seeing you again . Thank you again for your review Sonny K General Manager More

Finger Lakes Wine Country Region, New York
1 review
5 of 5 stars Reviewed December 24, 2013

I booked a group of my employees in this hotel for work. The entire staff was accomodating and helpful to me. From the sales office who managed our ever changing reservations to the front desk staff who assisted with our needs, everyone was wonderful to work with. The convience of having a pub in the hotel was a blessing following... More

Was this review helpful? Yes
sonny k, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Guest, We sincerely appreciate the fact that you have taken the time to write a review about your recent stay with us. We are pleased that we were able to be of service, and have a positive impact on your journey. We appreciate your heart warming comments and look forward to being of service in the future for all... More

Watkins Glen, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2013

I have stayed at this hotel a few times while in the area for work. The rooms are always clean and comfortable, the hotel itself is well maintained. There is a very nice pub in the hotel with good food and cold Guiness.. The staff is definitely the highlight here, everyone I have dealt with has been extremely helpful, courteous,... More

Was this review helpful? Yes 1
sonny k, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Guest, We are extremely happy that your stay with us was to your satisfaction. We look forward to being of service for your next visit. It is important for us to hear our guest’s point of view as it allows us to always remain focused. Thank you for taking the time to write a review. Have great new year... More

Cambridge, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 2, 2013

My husband and I are from Canada, and recently spent a weekend in Auburn, NY. We found the Holiday Inn at Finger Lakes Region very good. The Sunday morning brunch buffet was nothing short of amazing!!!...and it was included in our room! The coffee was great, and I love the coffee machine in the lobby area. The staff was fantastic!...very... More

Was this review helpful? Yes 2
sonny k, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear Guest, We sincerely appreciate your feedback and your kind and encouraging sentiment regarding your stay with us. It’s always rewarding to hear that our valued guests have enjoyed their stay. We hope to see you again soon and to have the opportunity to be of exemplary service. Until than we will keep the coffee warm for you We wish... More

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Additional Information about Holiday Inn Auburn - Finger Lakes Region

Also Known As:
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Holiday Inn Auburn - Finger Lakes Region Hotel
Holiday Inn Auburn
Auburn Holiday Inn
Holiday Inn Auburn - Finger Lakes Region NY
Address: 75 North Street, Auburn, NY 13021
Phone Number:
Location: United States > New York > Finger Lakes > Auburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Auburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Auburn - Finger Lakes Region 3*
Official Description (provided by the hotel):
The Holiday Inn Auburn, NY is located in the heart of the spectacular Finger Lakes Region of Central New York. Come take a swim in our indoor-heated pool or relax with dinner and cocktails in McMurphy's Authentic Irish Pub. When you stay with us, you can enjoy shopping at Waterloo Premium Outlets and Bass Pro Shops, tour the wineries on the Cayuga Wine Trail and Seneca Wine Trail, visit our local historic sites, or enjoy a show at the new Merry-Go-Round Playhouse Finger Lakes Musical Theatre Festival. We are in the center of it all. Stay at the Auburn/Finger Lakes Holiday Inn and visit the scenic village of Skaneateles. We look forward to seeing you soon. ... more   less 
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