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Hilton Garden Inn Auburn

3.0 of 5 74 State Street, Auburn, NY NY 13021
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Certificate of Excellence 2014
Hilton Garden Inn Auburn
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Hilton Garden Inn Auburn
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265 reviews from our community

Traveler rating
    181
    67
    11
    3
    3
See reviews for
83
76
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62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ottawa, Canada
1 review
3 of 5 stars Reviewed 4 days ago NEW

This is my second time staying at the Hilton - my first experience was amazing, 5 stars. I was disappointed that this location did not have whirlpool suites, nor cribs, not even a bathtub. There was no hot tub available on the premises at all. We were travelling from Pittsburgh to Ottawa, and specifically stopped in Auburn for this hotel... More 

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Philadelphia, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

I had a great experience at this hotel, with no complaints. I would suggest to anyone to stay here. The bar was great and the food was above par for what I expected. The room was spacious, very clean and comfortable.

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Saratoga, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff and management go out of their way to make sure you feel welcome, safe and comfortable. Rooms are very clean and fresh. Beds and choice of pillow made for a good night rest. The linens were fresh scented and not stiff. Bar tender and reception staff are awesome and are there to increase your stay experience. Breakfast staff... More 

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Oxford, NY, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Hilton Garden is the best place in Auburn to stay. The staff is friendly and always willing to help in all situations. The rooms are very clean and the temperature controls always enable you to get the desireable room climate. Would definitely recommend the Hilton if you are in Auburn. Wonderful experience.

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Baltimore, MD, United States
1 review
5 of 5 stars Reviewed 1 week ago

The front desk was very helpful and made sure that we were able to have the rooms and beds needed for our group. 4 rooms in our group. advance booking saved us 50% on our stay. They even were able to switch our rooms to accommodate a late arrival and kept the original rate.

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Easton, Maryland
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at a suite for a couple of nights for a nycc graduation since other hotels in Seneca falls jacked up their rates for this weekend. The hotel is a bit further from Seneca falls than I thought. The hotel was in good shape and seemed new or recently renovated. Bedding was comfortable. My only complaint would be it was... More 

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Shinanigan Les Bains, Ireland
1 review
4 of 5 stars Reviewed 3 weeks ago

I recommend staying in this hotel The staff is top notch The beds are super good Good shower A pity i stayed in room 101, it tends to be a wee bit noisy with less considerate neighbours and merry passer by

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Michelle Q, Manager at Hilton Garden Inn Auburn, responded to this review

Thank you for choosing the Hilton Garden Inn in Auburn New York! I'm happy to hear you had such an enjoyable stay. Upon your next arrival simply request a room not on the first floor and we would be delighted to accommodate your request! We look forward to your return. More 

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We returned here for our annual girls black friday shopping weekend even though we had some problems two years ago and went elsewhere last year. This hotel is a lovely newer hotel and now the staff is more then excellent. They were so friendly and helpful, they made our get away three night stay wonderful. Dinner in the restaurant on... More 

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Michelle Q, Manager at Hilton Garden Inn Auburn, responded to this review

Thank you for choosing the Hilton Garden Inn in Auburn New York! I'm delighted to hear you and your girlfriend had such a lovely shopping weekend. The BeauVine chop house and wine bar is a lovely addition to our property one we are happy and excited to provide to our guests. Unfortunately no we do not have a hot tub... More 

Washington DC, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Relatively new property, clean, friendly, new/nice decor and special touches like coffee/cucumber water/cookies in the lobby make this an above average stay at a reasonable price, Beauvine restaurant in the lobby was nice and featured live accoustic music the Friday night we were there. Cooked-to-order breakfast option in the lobby was nice as well

Review collected in partnership with Hilton Garden Inn

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Michelle Q, Manager at Hilton Garden Inn Auburn, responded to this review

Thank you for choosing the Hilton Garden Inn Auburn New York! I'm happy to hear that you were able to enjoy some of the wonderful amenities we provide our guests during and upon check-in. The BeauVine chophouse and wine bar is something we are proud to offer our guests and the live music we provide on Friday evenings is a... More 

Oakland, Maryland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The staff went above and beyond but I would find another place to eat dinner. Long wait for mediocre food . It took 45 mins. to get a poor quality hamburg and the dinner menu left a lot to be desired, not much in the way of variety.

Review collected in partnership with Hilton Garden Inn

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Michelle Q, Manager at Hilton Garden Inn Auburn, responded to this review

Thank you for taking the time to bring this to our attention. I apologize for the lack of service you may have received; this is something we do not tolerate. Our BeauVine Chop House and Wine Bar has a new menu with wonderful selections I do hope you will choose to eat with us again. When you do it’s on... More 

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Additional Information about Hilton Garden Inn Auburn

Address: 74 State Street, Auburn, NY NY 13021
Phone Number:
Location: United States > New York > Finger Lakes > Auburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Auburn 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Hilton Garden Inn Auburn Finger Lakes, NY

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