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Hilton Garden Inn Auburn

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74 State Street, Auburn, NY NY 13021
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Hilton Garden Inn Auburn
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Hilton Garden Inn Auburn
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294 reviews from our community

Traveler rating
    199
    77
    12
    3
    3
See reviews for
91
82
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76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (294)
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Guilderland, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

You can't beat this place for the price. I stay in town once a year or so to go out to dinner with an old high school buddy of mine. I used to stay at the Holiday Inn. This place beats the pants off of that dump and you get all the benefits of a new hotel and service for... More 

Review collected in partnership with Hilton Garden Inn

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Mishawaka, Indiana
Top Contributor
56 reviews 56 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

So nice when the rings smell clean. Enough room, showers great...nice and quiet. Ended up eating at the restaurant both nights I was here because the food is that good. Loved the 10 percent off I'd you are staying at the hotel. Would cine back

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Allentown, Pennsylvania
Top Contributor
69 reviews 69 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Rather liked the sleeping quarters, however the sitting area was very 70's. This surprised me because it's rather new. The fitness room was very accomodating. Good equipment. Quiet sleeping and breakfast was well worth the cost. Will stay here again.

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Piseco, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Our stay at the Hilton Garden Hotel in Auburn, NY was very satisfying. The room was very nice, clean and the help at the desk was very good. We would definitely stay there again. It is close to the Finger Lakes wineries, Montezuma State Park and it was a quite place at night. We go to that area each year... More 

Review collected in partnership with Hilton Garden Inn

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Auburn
2 reviews
4 of 5 stars Reviewed 1 week ago

Only reason service was average and not excellent was because I had a bad breakfast dining experience. Wasn't asked if I wanted more coffee as the the couple behind me was and was ignored when I attempted to ask for a glass of water. Inn was beautiful, clean and the front desk staff was very polite.

Review collected in partnership with Hilton Garden Inn

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Michelle Q, Manager at Hilton Garden Inn Auburn, responded to this review

Thank you for your review and for bring this to my attention. I apologize for the lack of service you received. I have shown this to my breakfast staff and they have assured me this will not happen again. I invite you back to have breakfast on use! Please contact me via email at michelle.quintana2@hilton.com More 

Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly staff upon check in and clean, welcoming reception area. Didn't use the restaurant however but looked good. Room was up to standard and nice step in shower. Plenty of pillows too. Heard some noise at night but soon went away. If I am back in the area I would stay again!

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Michelle Q, Manager at Hilton Garden Inn Auburn, responded to this review

Thank you for choosing HGI Auburn we await your return! Hopefully next visit you can enjoy our restaurant BeauVine Chop House and Wine Bar. More 

Louisville, Kentucky
Contributor
15 reviews 15 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have never staying in a Hilton Garden Inn, but after this experience I will definitely stay at a Hilton Garden Inn more often. The staff went out of their way to help. The room was great. The Internet speed was good. I loved the walk-in shower. This was a great hotel for a place to check-in and just relax... More 

Review collected in partnership with Hilton Garden Inn

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Michelle Q, Manager at Hilton Garden Inn Auburn, responded to this review

Thank you for your wonderful review! Our glass enclosed showers are featured in our king rooms! I am delighted to you found them to be as wonderful as they are. You may be happy to hear the restaurant BeauVine Chop House and Wine Bar was just voted CNY best steak house! We hope to see you again soon. More 

Churchville, VA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room was very comfortable with onsite pool and weight room. The Bar/Restaurant had a well thought out menu with excellent choices, from the bison burger to the Duck wings. The staff was pleasant and attentive.

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Michelle Q, Manager at Hilton Garden Inn Auburn, responded to this review

Thank you for your review! I am happy to see you were able to enjoy one of our new popular items our Duck wings with Plum BBQ sauce! (They are one of my favorites) We hope to have you back as our guest soon! More 

Orchard Park, New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

My husband and I always chose to stay at one of the Hilton Garden Hotels and have always enjoyed beautiful rooms, great restaurants, and very friendly staff. HOWEVER, our last trip was the only time we had a bad experience as the parking lot was not salted during an icy night and I slipped and fell hurting my back which... More 

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Michelle Q, Manager at Hilton Garden Inn Auburn, responded to this review

Thank you for being a loyal HHonors member. I apologize for the unpleasant experience you had while stay with us. I was working the day after this happened and was the person you spoke to in the morning. I apologize if I did not identify myself as management. I do hope you are feeling better! We look forward to seeing... More 

Bath, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Really nice place to stay. Feels like a brand new hotel. The restaurant in the hotel is fantastic. Great steak dinner and the local wine selection is fabulous. Also great for business travels as I was traveling alone and was able to sit at the bar and have dinner and a really comfortable and nice experience. I did use the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle Q, Manager at Hilton Garden Inn Auburn, responded to this review

Thank you for your great review! I am delighted to see you were able to enjoy our restaurant BeauVine Chop house and Wine Bar! We are very lucky to have such an amazing place to send our guests to! Michelle Quintana AGM More 

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