We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Auburn

Certificate of Excellence
Hotel deals
Hotel website
74 State Street, Auburn, NY NY 13021
Special Offer
Bed N' Breakfast!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hilton Garden Inn Auburn
Professional photos View all
Browse nearby
Hilton Garden Inn Auburn
Add Photo Write a Review

336 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    231
    82
    14
    6
    3
See reviews for
99
98
11
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (336)
  • Mar-May only
    (78)
  • Jun-Aug only
    (112)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (52)
All months
Havertown, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The place is well kept. The room was clean but there was a odor like a gym locker (feet). Maybe the rug needs a shampoo. They need to rethink how they do breakfast sat for 40 minutes after placing order,left before eating.The coffee pot was never refilled. One waiter for the place this is management's fault. Let the buffet be... More 

Was this review helpful? Yes
Toronto
Level Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were pleasantly surprised when we checked into the Holton Garden Inn. Our room, with kingsize bed, was very large. The bathroom was terrific, with a very bright, big walk-in shower and wonderful size soap and shampoo. The mattress was extremely comfortable and the towels were thick and fluffy. We ate in the restaurant and the food was great.

Was this review helpful? Yes
Angola
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We chose this hotel because several others in the area still allow smoking. It was super clean and smelled wonderful. ALL of the staff from the front desk , housekeeper, waitress (Merry), to the maintenance man,were quick with a smile, and a Hello. We felt very welcomed. Breakfast was under 10.00 per person, which included a buffet, AND cooked to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stopped here on our way to Canada and we were glad we did. It was very convenient, being right off the main road, and was perfectly comfortable. We tend to chose hotels that have a restaurant so we don't have to go out again after we arrive, and the food here was very nice, albeit a bit pricey.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
New York City
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel is located in the heart of Auburn, within an easy walk to restaurants and shops. It's very new, with a nice clean lobby (and complimentary coffee/snacks). The room (suite) was large and nicely decorated. There was more than enough A/C, along with a refrigerator and Keurig coffee maker. The bed was comfortable and clean. Bathroom was also clean... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
West Freehold, New Jersey, United States
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were staying with friends in the Finger Lakes area, while diving for shipwrecks in Cayuga Lake. Unfortunately with many pet allergies (they have dogs and cats), I was unable to stay at their home. We chose this hotel, for the Hilton Branding, and the location, and both are great. We really only took advantage of the great bedding and... More 

Was this review helpful? Yes
Montvale, New Jersey
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel - we always stay there when we are in the area. Quiet, yet attentive staff. The rooms are consistently clean and well stocked with towels and complimentary toiletries. Also, they are very gracious about giving you extras. The K-cup machines in the room are a real treat - we like to fix ourselves a quick cup of... More 

Was this review helpful? Yes
Baltimore, Maryland
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In the heart of the city within walking distance of some great places to eat & drink. Great front desk and friendly breakfast staff, plus one of the few HGI's with an upscale restaurant & wine bar, though I didn't have the opportunity to check it out. Highly recommend.

Was this review helpful? Yes
Peterborough, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Probably the best service we have received at any hotel. The kitchen staff went out of their way to accommodate dietary preferences and the dinner was delicious and reasonable. One of the staff even searched me out to bring me hot water for my tea when he overheard me lamenting the lack of hot water in the lobby in the... More 

Was this review helpful? Yes
Eric R, General Manager at Hilton Garden Inn Auburn, responded to this review

Thank you so much for such a great review! I am elated that you felt as though we provided the best service you've ever had. Our kitchen really does take great care with every guest and I am not surprised that they were so concerned with your dietary restrictions. Being an upscale restaurant, they are very good about creating dishes... More 

Mulliken,Mi, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

TV remote wouldn't work. took it to the front desk and asked to have the batteries, was told that maintenance had the batteries and they would get hold of them and send them to our room. About an hour later I went to the front desk again and told them we still didn't get any batteries. Then was told maintenance... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Eric R, General Manager at Hilton Garden Inn Auburn, responded to this review

Greetings Walter M, I am so sorry to hear about the experience with your remote control and I am sorry that we fell short of your expectations. I can assure you that our team has been notified of the issue and we will be using this as a training tool. Per my email to you earlier this morning, we have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Hotel & grounds (4)
Viewed
Dining (4)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (66)
Viewed
Dining (16)
Viewed
Hotel & grounds (12)
Viewed
View from room (2)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (6)
Viewed
Room/suite (10)
Viewed
Family/play areas (2)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Auburn
0.4 mi away
Inn at the Finger Lakes
0.2 mi away
Holiday Inn Auburn - Finger Lakes Region
8.4 mi away
Skaneateles Suites
Skaneateles Suites
#1 of 7 in Skaneateles
5.0 of 5 stars 580 reviews
Show Prices
Show Prices
Show Prices
13.6 mi away
Hampton Inn Seneca Falls
Hampton Inn Seneca Falls
#1 of 4 in Seneca Falls
4.5 of 5 stars 334 reviews
21.3 mi away
Ramada Geneva Lakefront
6.4 mi away
Finger Lakes Lodging
Finger Lakes Lodging
#5 of 7 in Skaneateles
4.0 of 5 stars 55 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay