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The Manor at Camp John Hay

Loakan Road, Baguio, Luzon 2600, Philippines
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Certificate of Excellence 2014
The Manor at Camp John Hay
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The Manor at Camp John Hay
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318 reviews from our community

Traveler rating
    146
    115
    35
    13
    9
See reviews for
128
60
7
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Muntinlupa, Philippines
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Last October 10-12, 2014, my family and I went to Baguio for a quick getaway. We had the privilege of staying at The Manor inside Camp John Hay (CJH). Of all the hotels that we have tried in Baguio, this is my favorite so far. The last time we stayed here was 10 years ago, and it still looks the... More

Was this review helpful? Yes 1
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed 1 week ago

I brought my family with me on a business trip to baguio just recently and stayed at this hotel the next morning when i went to my meeting my wife tried to have breakfast with my sons at the restaurant and my wife got stopped by the entrance and immediately was asked for a breakfast coupon and then when a... More

Was this review helpful? Yes 53
Manila, Philippines
1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff are to courteous, they didn't even know how discipline their guest.. Our first day was really terrible!! After battling long hours of traffic and long hours of waiting just to make our room ready. It pissed me of when they just let other guest chatting and laughing during hours where people should having a good night sleep. We stayed... More

Was this review helpful? Yes 8
Makati Philippines
Top Contributor
85 reviews 85 reviews
47 hotel reviews
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at a 2 bedroom suite in this hotel with our 2 teens. The rooms were really big with a separate kitchen, dining and living areas. It was like staying in an apartment. Beds, linens all good. The hotel was nice to give us welcome spread of little cakes and snacks. While it was a wonderful gesture, we had... More

Was this review helpful? Yes
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear KimberlyGM, Thank you for taking the time to share your valuable feedback. I’m glad to learn that you had a relaxing stay and particularly appreciated our welcome amenity. I would like to inform you that your comment regarding Housekeeping is duly noted to further improve our service. Thank you for your feedback and recommendation. The Manor team looks forward... More

Canada
Senior Contributor
47 reviews 47 reviews
45 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not really luxurious but the best hotel I've tried in Baguio. With their promotional rate, it is worth to try it out. The room is good in size. Adequate TV channel. In-room wifi. Coffee maker in the room. I will book this hotel again next time.

Was this review helpful? Yes
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear Canboy, It’s a pleasure to have you stay with us. I’m glad to know that we were able to provide you with all your needs during your stay. We hope to welcome you again soon. More

nj
Top Contributor
61 reviews 61 reviews
59 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we arrived late after a long drive from the city. I was pleasantly surprised at the quaintness of the hotel as it was a true lodge experience and very western style so I felt like home. It was late for the spa but no problem to have an in room massage ended the long day nicely. Nice views and amazing... More

Was this review helpful? Yes 1
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear Rich W, Thank you very much for sharing your experience at The Manor at Camp John Hay. We value your kind words and we are glad that you had a relaxing stay. We have taken serious note regarding our hot water and rest assured that appropriate action will be done to avoid re occurrence. We would love to have... More

Japan
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had an enjoyable stay actually. Nothing to complain about for this Baguio Country Club wannabe. However for a top end hotel, their bathrooms should have been better appointed. No bathtub, and in their room our friend's hot water ran out as they were taking a bath (not a very nice thing in such a temperate climate). Hotel refused to... More

Was this review helpful? Yes
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear fknandrew, Thank you for your constructive comments regarding your stay at The Manor at Camp John Hay. It is always our goal to provide top-notch service and well-appointed amenities and facilities. It is with regret that on this occasion we were not able to meet your expectations . The Department Heads concerned have been fully informed of your feedback... More

Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The tranquility that surrounds the hotel is unbeatable, save for the loud music coming from the lobby bar in the evenings (due to the unfortunate placement and proximity of our room and the bar) - we found this rather noisy and disruptive. The balcony opens up to the smell of fresh pine tree. Breakfast was good and you can take... More

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TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear Tscherhyl, Thank you for taking the time to share your experience with us. I’m glad that you had a tranquil and relaxing stay with us. I’m glad that you consider our hotel as a fantastic place to relax your body and soul but wish to apologize for the noise from our Piano Bar. Thank you for bringing this to... More

Manila, Philippines
Top Contributor
92 reviews 92 reviews
22 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Baguio is known for its cold weather and nature views - and this perfectly describes The Manor. It is a country-style hotel with wood works everywhere and a huge fire place. You'll love the tranquility, quietness, the greens and forest surroundings, country-style ambiance with the lovely weather. Sigh.......such a great stay for relaxation and vacation. They also have great indoor... More

Was this review helpful? Yes
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear msCharrie, Thank you very much for taking the time to give us a wonderful feedback on your recent stay at The Manor at Camp John Hay. We value your kind words and it gives us joy knowing we made another guest’s stay outstanding. Indeed, we take pride in the tranquility and quietness The Manor offers as well as our... More

Quezon City, Philippines
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Positive points.... They allowed us to check in at 10 AM. The staves were very helpful, very accommodating and they don't ask for tip. They are very well trained. Fast elevator Blazing fast internet connection Complimentary bottled water and brewed coffee Strong water even at the 4th floor with hot and cold shower Above par restaurant, there are many choices... More

Was this review helpful? Yes
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear monaris09, Thank you for staying with us. I am happy to learn that you appreciate our helpful, accommodating and well-trained staff. I am also thrilled to hear that you enjoyed our facilities and amenities. We pride ourselves in providing a comfortable memorable experience to all our guests and I’m glad we did not disappoint . Thank you for taking... More

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Additional Information about The Manor at Camp John Hay

Address: Loakan Road, Baguio, Luzon 2600, Philippines
Location: Philippines > Luzon > Cordillera Region > Benguet Province > Baguio
Price Range (Based on Average Rates): $
Number of rooms: 177
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Also Known As:
Camp John Hay Baguio
Manor Hotel Baguio
Camp John Hay Manor Hotel

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