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The Manor at Camp John Hay

Loakan Road, Baguio, Luzon 2600, Philippines
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Certificate of Excellence 2014
The Manor at Camp John Hay
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The Manor at Camp John Hay
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350 reviews from our community

Traveler rating
    160
    128
    38
    14
    10
See reviews for
140
65
8
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Perth, Australia
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed 1 week ago

We had had a long 14 hour flight from Australia and then a 5 hour drive to reach John Hay Manor and so were exhausted when we arrived. Initial impressions when arriving at The Manor were positive: extensive, manicured grounds, numerous security checkpoints with shotgun toting guards which gave a strong feeling of safety, valet parking, efficient friendly checkin with... More 

Was this review helpful? Yes 10
Manila, Philippines
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We reserved for rooms with balcony overlooking the garden, spacious with walk in closet. Breakfast and dinner by Le Chef at The Manor was superb. Location was good, across outlets but close early at 7pm. I had a nice massage but service only until at 9pm.

Was this review helpful? Yes 2
Taipei, Taiwan
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in The Manor camp John Hay for five nights for business trip. The wooden interior decoration at lobby creates a warm atmosphere. Their room is spacious but not suitable for business traveler because they do not have outlet next to writing table, WIFI is very unstable. I can hardly connected to both of their two hot spots every... More 

Was this review helpful? Yes 3
Manila, Philippines
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love the place! Stayed in the 2 BR suite with a Garden View. The suite is huge! Clean Rooms, Courteous Staff, Impeccable Service. 5 star experience! For an extra enjoyable trip to Baguio, stay at the Manor and you will not be disappointed. Perfect place to stay especially if you have kids, they will enjoy all the facilities and the... More 

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Dumfries, Virginia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

First time trip to CJH since 1985. The room was very spacious and provided a refrigerator and wet bar. The staff is very friendly. At check in the lady spoke very fast making it hard to understand. For the price 6000 peso, breakfast was not included. With no AC, we kept patio door open slightly for air. However they have... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

we stayed for two nights and we loved it, especially the garden view, the rooms (we needed to transfer to another room, because we originally booked for one night but decided to extend our stay)are big and clean even if they are a bit dated.. the staffs are very polite and helpful. we would definitely stay there again in the... More 

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TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear jenerichu, Thank you very much for taking the time share your experience at The Manor at Camp John Hay. Your review is sincerely appreciated. I’m glad that you loved your stay and particularly appreciated the view, our rooms and our polite & helpful staff. It gives a sense of fulfillment whenever our guests fell that they were well taken... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The location is prime and the rooms are some of the better accommodation Baguio has to offer although quite dated. It is tolerably clean although a bit dusty and clearly not sanitised. For lack of better options in Baguio, this is a fair choice. However, the service is just appallingly bad that I had to vent it put somewhere. This... More 

Was this review helpful? Yes 2
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear TSEPhil, We appreciate the time you took in sharing your feedback on your recent stay with us. It is always our aim to exert every effort by providing top notch service to ensure that guests’ expectations are met. However based on your review, this was not the case. Please allow me to apologize for this. Your feedback is essential... More 

Metro Manila
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is always our home away from home. Le Chef is the best. Service is outstanding. It's just always difficult to make reservations for December. I'd call as early as January/February for our December reservations, and even if I am willing to pay for a deposit to confirm our reservation, they'd always decline and say we're on wait list... More 

Was this review helpful? Yes 2
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear KhristineMetroManila, It’s always a pleasure to welcome regular guests and we wish to thank you for choosing The Manor as your home away from home. We appreciate your comment regarding our Reservation system for December. Rest assured that the concern you raised will be addressed in order to consistently provide the level of service we normally pride ourselves in.... More 

los angeles
Top Contributor
72 reviews 72 reviews
35 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Manor hotel a luxurious rustic lodge located inside Camp John Hay is probably the best place to stay to enjoy Baguio. Service is excellent. Cabs are easily hailed from the hotel to take one around. Mine's View Park, Baguio City Market, Burnham Park are all less than 20 minutes away by cab. The hotel itself is located in a forested,... More 

Was this review helpful? Yes 1
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear poggibonzzi, Thank you for taking the time to share your experience with us. We’re glad that you had a wonderful stay.To be recommended by a well-traveled guest such as yourself is very humbling. We are grateful to know that you had an overall excellent stay and particularly appreciated our service, spacious and comfortable rooms and luxurious amenities. It is... More 

Manila, Philippines
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very accommodating staff. Nice rooms. Nice restaurant. Beautiful Christmas decorations. My grandchildren enjoyed our stay very much. What destroyed our vacation was the Baguio traffic but it was beyond the control of the hotel

Was this review helpful? Yes
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear Ser M, Thank you very much for staying at The Manor at Camp John Hay. We are glad to know that you appreciated our staff, rooms, restaurant and decorations. We are also delighted that your grand children enjoyed their stay. We look forward to welcoming you and your family back soon. More 

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Additional Information about The Manor at Camp John Hay

Address: Loakan Road, Baguio, Luzon 2600, Philippines
Location: Philippines > Luzon > Cordillera Region > Benguet Province > Baguio
Number of rooms: 177
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Also Known As:
Camp John Hay Baguio
Manor Hotel Baguio
Camp John Hay Manor Hotel
Hotel Style:
#1 Spa Hotel in Baguio
#1 Romantic Hotel in Baguio

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