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The Manor at Camp John Hay

#3 of 45 Hotels in Baguio
Certificate of Excellence
Loakan Road, Baguio, Luzon 2600, Philippines
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The Manor at Camp John Hay
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The Manor at Camp John Hay
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371 reviews from our community

Traveler rating
    166
    139
    41
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    10
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152
68
8
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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Manila, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The road trip up to Baguio was not pleasurable nor was it terrible. We left at 12 midnight from Manila hoping that all the vacationers like us had already left for their destinations, making the roads a little less tight. Unfortunately, the toll plazas were the culprit. It took at minimum, 45 minutes for us to be able to pay... More 

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Manila, Philippines
Contributor
16 reviews 16 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked a 1 bedroom w/ balcony last February. The place is quite old albeit maintained well. The room was spacious, comfortable and had a homey feel. I was initially concerned that there was no airconditioning and only had a ceiling fan, but it was never a problem because of the cool February weather. I don't know whether it's the same... More 

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Quezon City, Philippines
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Taking advantage of the long weekend, we decided to revisit Baguio. The 7 1/2 hour trip was discouraging but upon reaching The Manor, the cool weather, the calamansi - malunggay welcome drink and the complimentary 15 minute foot massage made me forget all that traffic... I requested for the top floor (4th ) as the street noise can be heard... More 

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Pasig, Philippines
1 review
5 of 5 stars Reviewed 5 days ago NEW

It is always my wish to stay in The Manor, CJH whenever I'll have the chance to travel to Baguio (whether it's for Business, with Family or Friends) but it is almost always impossible as it is always fully booked (on my travel dates) and the room rates are somehow on the expensive side of the equation. So when Deal... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear AAYanonymous, Thank you very much for taking the time to share with us your valuable feedback. I’m glad to learn that you were able to book a room thru Deal grocer and appreciated our facilities and service. It gives us a great sense of reward whenever our guests are fully satisfied with their stay. I also wish to thank... More 

philippines
Contributor
13 reviews 13 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It's our first time to check in baguio hotels. Usually in a rented house. I've ask a lot of friends who stays frequently in Baguio but none of them recommend Manor. Usually they will recommend Le Monet. But for us , we enjoyed our stay in Manor than in Le Monet ( we stayed there the next day). They have... More 

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TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear Snowblack68, I’m glad that you and your daughters enjoyed your stay with us. Getting valuable feedback from guests is very much appreciated. We are glad that you enjoyed your stay and particularly appreciated our spacious room, beautiful view and delicious breakfast. It would be a pleasure to have you and your family back at The Manor at Camp John... More 

Contributor
14 reviews 14 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Manor at Camp John Hay offers a nostalgic glimpse of what a Baguio experience should be. Surrounded by pine trees and colorful gardens, it reminds you of the Baguio of your childhood. The hotel staff members provide excellent service. It only needs to update some of its furnishings and do away with the plastic balcony set as it ruins... More 

Was this review helpful? Yes 1
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear angelcross, I wish to thank you for sharing with us your recent stay experience at The Manor at Camp John Hay. Thank you for your kind words about the excellent service of our staff, it is always our pleasure to ensure that our guests feel well taken care of. I have taken note of your comments regarding our furnishings... More 

Hong Kong
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

A short stay on the way to Sagada on a motorbike tour. Efficient check in and they remembered that I had stayed before and offered a discount based on that. We had dinner in the restaurant down stairs which was really nice. Food terriffic and a good selection. Accommodation is a little pricey but given whats around I think it's... More 

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TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear 00A, Thank you for choosing to stay at The Manor at Camp John Hay on your recent stay in Baguio. We are delighted that you had a wonderful stay with us. Indeed, we take pride in the service of our staff and food selection at Le Chef. Your comments have been shared with the team and I would like... More 

San Pedro, Philippines
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel room is nice and cozy. Staff were very accommodating,The deluxe room are very spacious,but the wifi signal TERRIBLE. Breakfast well if your not a picky eater, you will enjoy it. The food in my opinion,.needs improvement.

Review collected in partnership with this hotel

Was this review helpful? Yes
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear Tracy B, Thank you very much for your feedback. It is delightful to hear that you were impressed with our nice, cozy and spacious rooms and accommodating staff. However ,we apologize for the inconvenience caused by our Wi-Fi. Your comment was discussed with the department concerned for improvement. Your concern about our food at the restaurant has also been... More 

Puerto Princesa, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

We checked in at 4 in the morning and the staff were warm and courteous. It was a quick check-in, but the front desk officer did not miss to inform us that we have breakfast and free foot massage coupons that we can avail during our stay. The following day, breakfast was a delight with so many choices. And the... More 

Review collected in partnership with this hotel

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TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear kharlaluneta_11, Thank you very much for your excellent review. I’m glad that we were able to provide you and your family a memorable experience through our luxurious amenities, superior service quality and kid friendly activities. I’m happy that you and your family enjoyed our breakfast buffet, Kiddie Korner, foot massage , treats for kids and our bonfire at the... More 

Baguio, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

Fell in love with the place when I first visited with the wife over two years ago and now return at least 3 or 4 times a year. Great food, nice rooms overlooking the garden and the staff from the front desk / door to the gardeners are all professional and polite, nothing is to much trouble. Every time we... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
TheManorcjh, Rooms Division Manager at The Manor at Camp John Hay, responded to this review

Dear Khem25, Thank you very much for your continued patronage. Your review is very humbling and very much appreciated. I am delighted to learn that you appreciated the upgrade in our facilities and services. The focus of our hotel is to maintain its luxurious facilities and services and we are glad that you were able to experience it. Your kind... More 

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