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Europa Hotel Inn

Jiron Alfonso Ugarte 112, Puno 051, Peru
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1 room 1 adult
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28 Reviews from our TripAdvisor Community

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 20, 2015 via mobile

Stayed at this hotel for 2 nights, on the first night went down to the desk to ask for a heater or an extra blanket, the receptionist told us it would be an additional 10 soles which we agreed to, and then said he'd bring it to our room. Never arrived with the heater or an extra blanket. One of... More 

Thank eliza b
Level Contributor
7 reviews
3 hotel reviews
1 of 5 stars Reviewed November 20, 2014

I had a trip with 35 Colombians and take the services of this hotel and from the first moment all went wrong, they wanted that we pay for services that the hotel includes, first mentioned that did not include breakfast and we had to pay 8 extra soles, we had to rent towels but it was included, there was no... More 

Thank Rumi987

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4.5 of 5 stars
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5 of 5 stars
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Hong Kong, China
Level Contributor
99 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
1 of 5 stars Reviewed October 13, 2014

We stayed here for 2 nights before the Titicaca overnight tour and we came back for another night before going to Arequipa. We are 100% satisfied with the room and the staff with what we paid, for the first 2 nights. However, something horrible happened on the morning of the last day. Soles 400 (more than USD100) were stolen in... More 

Thank FrankyDay
Level Contributor
315 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
2 of 5 stars Reviewed August 6, 2014

The staff is rude and do not effort to make your stay better. They definitely should work on the cleanliness on the hotel specially the bathrooms. For an hotel it's an absurd you have to request towels and even toilet papers because they are not available in your room upon your arrival. On our two day stay they do not... More 

2 Thank CLBlum
Oxford, United Kingdom
2 reviews
2 of 5 stars Reviewed April 2, 2013

I stayed here for a couple of nights at the end of March 2013. The road outside is being worked on and so the hotel is a bit tough to find, but the road on the other side of the hotel is very busy and the constant tooting of car horns is very annoying if you're trying to catch up... More 

Thank David H
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed March 19, 2013 via mobile

Low price hotel that could be lots better if staff were more aware of their paying guests! They put us in the room nearest the stairs one floor up from reception, probably out of laziness as the room was dark and poky and nothing like the pics from the booking site. This meant we heard all activity up and down... More 

Thank lilo4444
Mancora, Peru
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed February 16, 2013

We were here in February 2013. The place is no longer a building site and is reasonably quiet but it is cold. There is a kitchen upstairs which is free to use for guests and it has a lot of butter knifes and spoons but not a single fork in the kitchen?? When we were there no breakfast was being... More 

Thank GavinC1985
Mexico City, Mexico
Level Contributor
252 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
3 of 5 stars Reviewed September 30, 2012

Europa is a surprisingly OK budget hotel in Puno. It was very clean, our rooms were almost cozy, walls in warm colors, I expected something more basic for such a hotel. The staff was very helpful and nice. They suggested a place to eat a great trout - Restaurante International, just two corners from the hotel and it was truly... More 

Thank iliveinmexico
Urbana, Illinois
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 4, 2012

This hotel has a reasonable location and I think the staff try to be helpful, with pick up from the bus station included. However, the facilities were not very good. The hot water was not hot, only one of the room lights worked and the room had no heating. If you´re a budget traveller accustomed to staying in cheap hostels,... More 

Thank Shaun0211
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 9, 2012

Good location. Staff forgot to pick me up at the bus station, the room smelt very mouldy and damp. No towels, toilet paper or hot water. The reception guys were very friendly and helpful and did try to get the hot water going. Some light bulbs didn't work despite putting new bulbs in and they were very loose fitting against... More 

Thank Anne M

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