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All 64 Puno hotels

Europa Hotel Inn

Jiron Alfonso Ugarte 112, Puno 051, Peru
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Europa Hotel Inn
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Ranked #59 of 64 Hotels in Puno
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22 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Hong Kong, China
Top Contributor
58 reviews 58 reviews
46 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights before the Titicaca overnight tour and we came back for another night before going to Arequipa. We are 100% satisfied with the room and the staff with what we paid, for the first 2 nights. However, something horrible happened on the morning of the last day. Soles 400 (more than USD100) were stolen in... More

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Top Contributor
137 reviews 137 reviews
41 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed August 6, 2014

The staff is rude and do not effort to make your stay better. They definitely should work on the cleanliness on the hotel specially the bathrooms. For an hotel it's an absurd you have to request towels and even toilet papers because they are not available in your room upon your arrival. On our two day stay they do not... More

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Oxford, United Kingdom
2 reviews
2 of 5 stars Reviewed April 2, 2013

I stayed here for a couple of nights at the end of March 2013. The road outside is being worked on and so the hotel is a bit tough to find, but the road on the other side of the hotel is very busy and the constant tooting of car horns is very annoying if you're trying to catch up... More

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4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed March 19, 2013 via mobile

Low price hotel that could be lots better if staff were more aware of their paying guests! They put us in the room nearest the stairs one floor up from reception, probably out of laziness as the room was dark and poky and nothing like the pics from the booking site. This meant we heard all activity up and down... More

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Mancora, Peru
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 16, 2013

We were here in February 2013. The place is no longer a building site and is reasonably quiet but it is cold. There is a kitchen upstairs which is free to use for guests and it has a lot of butter knifes and spoons but not a single fork in the kitchen?? When we were there no breakfast was being... More

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Mexico City, Mexico
Top Contributor
187 reviews 187 reviews
113 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed September 30, 2012

Europa is a surprisingly OK budget hotel in Puno. It was very clean, our rooms were almost cozy, walls in warm colors, I expected something more basic for such a hotel. The staff was very helpful and nice. They suggested a place to eat a great trout - Restaurante International, just two corners from the hotel and it was truly... More

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Urbana, Illinois
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 4, 2012

This hotel has a reasonable location and I think the staff try to be helpful, with pick up from the bus station included. However, the facilities were not very good. The hot water was not hot, only one of the room lights worked and the room had no heating. If you´re a budget traveller accustomed to staying in cheap hostels,... More

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Senior Contributor
22 reviews 22 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 9, 2012

Good location. Staff forgot to pick me up at the bus station, the room smelt very mouldy and damp. No towels, toilet paper or hot water. The reception guys were very friendly and helpful and did try to get the hot water going. Some light bulbs didn't work despite putting new bulbs in and they were very loose fitting against... More

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 5, 2012

Initial appearances were good despite the unhelpful staff, but no hot water, a filthy bathroom and no light bulbs all contributed to a terrible night. Not helped by someone dragging furniture round at half five in the morning. Luckily the guy on reception in the morning was very nice and after a big discussion gave us some money back.

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Top Contributor
216 reviews 216 reviews
78 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed October 27, 2011

Positives - Great location. Drawbacks - 5 floors with no lift, top floor is disgusting, dirty laundry everywhere, kitchen there but filthy, clothes need to be washed if they touch the floor. Staff VERY unhelpful, would not help us, spent most of their time playing video games. No toilet paper in the toilets, we had to ask 3 times for... More

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Additional Information about Europa Hotel Inn

Address: Jiron Alfonso Ugarte 112, Puno 051, Peru
Location: Peru > Puno Region > Puno
Bar / Lounge Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #59 of 64 Hotels in Puno
Price Range (Based on Average Rates): $
Number of rooms: 21
Official Description (provided by the hotel):
in the hotel we offer the best service so we stay in the heard of the city ... more   less 
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