We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 64 Puno hotels

Casa Andina Private Collection Puno

4.0 of 5 Hotel   |   Av. Sesqui Centenario 1970 | Sector Huaje, Puno 51, Peru
Hotel amenities
Casa Andina Private Collection Puno
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Casa Andina Private Collection Puno to your Saves list
Ranked #17 of 64 Hotels in Puno
A recent review
4 of 5 stars reviewed yesterday
Beltiemama Cardigan, Canada
Write a Review

605 reviews from our community

Traveler rating
    231
    207
    120
    27
    20
See reviews for
97
307
34
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (605)
  • Mar-May only
    (124)
  • Jun-Aug only
    (191)
  • Sep-Nov only
    (180)
  • Dec-Feb only
    (110)
All months
Cardigan, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here two nights, one on the way to Suasi, and one on the way back Rooms were excellent, as were the public areas, but the reception staff weren't really switched on (forgot to charge us for the room- twice) The food was disappointing, even if in the restaurant, ask for the bar menu, then at least you'll get... More

Was this review helpful? Yes
Cork, Ireland
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We liked this hotel; we knew it was a bit out of town and we were happy with that. The staff were friendly overall but we were not that impressed with the check in; Staff not interested and maybe just blase from all those groups coming in leading to neglecting individual people paying full price. We booked the room via... More

Was this review helpful? Yes
Goulburn, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel as part of a tour group on two occasions for one night each - before and after going to La Paz. We also stayed at a number of other Casa Andina Private Collection properties in Peru and this hotel has all the standard features of all those hotels - helpful and friendly staff, large nicely... More

Was this review helpful? Yes
Playa Flamingo, Costa Rica
Reviewer
5 reviews 5 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for two nights and it found it to be overall pretty good. Staff was friendly. Restaurant was very good. There was never a bartender at the bar in the lobby area (they had to bring one from the restaurant, which was odd, but it worked). We had a view of the parking lot. I was... More

Was this review helpful? Yes
Mansonville
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

They need to better train the staff working the front desk. However the food and the service in the dining room is like a 5 stars hotel, traveling to Peru is a constant culinary experience and the staff in the dining room is excellent

Was this review helpful? Yes
Singapore
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was ok, but not the level we expected for this price. Rooms were small with paper thin walls so you hear everything. Decor is straight from 1980. Water is not safe to drink, but no bottled water provided - you can buy a small bottle for $4 in the lobby.... Overall disappointing, especially after good experiences with other hotels... More

Was this review helpful? Yes
Customer S, Owner at Casa Andina Private Collection Puno, responded to this review

Dear guest, Thank you for the time you took to share your experience with us. We sincerely apologize for not getting to met your expectations during your stay at our hotel. Rest assured that we are taking your feedback into consideration in order to improve our services and also for taking the actions that may be necessary to guarantee our... More

Ealing, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The room looked like a garage someone had emptied and painted white, then put in some furniture they found on a skip. After mending the toilet we looked for a mini bar/bottled water - none provided. The next morning I opened the door, the smell of sewage was so overpowering I nearly gagged... possible it was general not hotel pollution... More

Was this review helpful? Yes
Customer S, Owner at Casa Andina Private Collection Puno, responded to this review

Dear guest, We appreciate that you shared your experience with our team since this allows us to notice what points we must continue improving. We regret that we did not meet your expectations and that this caused inconveniences during your stay. We assure you that your comments were shared with our team and hotel manager in order to reinforce this... More

Bristol, United Kingdom
Top Contributor
67 reviews 67 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is out on the outskirts of Puno on the edge of Lake Titicaca a reasonably nice location with the train track on the edge of their gardens, but as the trains do not run very often the noise levels are OK. The staff in reception, bar and restaurant were very helpful, room was good reasonably sized. The first... More

Was this review helpful? Yes
Beachmere, Australia
Top Contributor
102 reviews 102 reviews
54 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pretty average hotel on the shores of Lake Titicaca with views over the lake from some rooms, or you could be unlucky and score the overgrown building plot. We had a small lake view room with tiny balcony. The room consisted of just a large and very comfortable bed with plenty of pillows and a dreamy duvet, a little round... More

Was this review helpful? Yes 1
Customer S, Owner at Casa Andina Private Collection Puno, responded to this review

Dear guest, We appreciate the time you took to share your experience at our hotel. We apologize for not getting to met your expectations on our facilitiies and hotel. Rest assured that we are taking your candid feedback into consideration and will be taking the necessary actions to ensure our guests' satisfaction. Thank you again for the opportunity you give... More

Mount Tamborine, Australia
Top Contributor
81 reviews 81 reviews
33 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here as part of a package tour and we were listed as having an executive room, big disappointment. Our room looked over a gravel parking lot and was pretty small. The staff were really nice and very helpful. Being way way out of town you have to eat at the hotel and they charged like a wounded bull.... More

Was this review helpful? Yes
Customer S, Owner at Casa Andina Private Collection Puno, responded to this review

Dear guest, Thank you for the time you took to provide us with your feedback. We are very sorry to know that we could not meet your expectations during your stay with us. At Casa Andina we always seek to offer a high quality standard service to all our guests' and we will definitely be considering your impressions in order... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Casa Andina Private Collection Puno? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa Andina Private Collection Puno

Address: Av. Sesqui Centenario 1970 | Sector Huaje, Puno 51, Peru
Location: Peru > Puno Region > Puno
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Andina Private Collection Puno 4*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Casa Andina Private Collection Puno reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casa Andina Private Collection Puno Hotel Puno
Puno Casa Andina Private Collection

254 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (244)
Viewed
Hotel & grounds (73)
Viewed
Dining (12)
Viewed
Bathroom (11)
Viewed
Pool/beach area (7)
Viewed
Room/suite (34)
Viewed
View from room (24)
Viewed
Family/play areas (3)
Viewed
Other (80)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay