We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Casa Andina Private Collection Puno

#20 of 65 Hotels in Puno
Certificate of Excellence
Av. Sesqui Centenario 1970 | Sector Huaje, Puno 51, Peru
Hotel amenities
Casa Andina Private Collection Puno
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #20 of 65 Hotels in Puno
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
whtyford65 boquete, panama
Write a Review

683 reviews from our community

Traveler rating
    260
    244
    128
    31
    20
See reviews for
115
346
34
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (683)
  • Mar-May only
    (167)
  • Jun-Aug only
    (191)
  • Sep-Nov only
    (181)
  • Dec-Feb only
    (144)
All months
boquete, panama
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

after an all day bus ride from cusco the casa andina private in puno was a welcome relief. i cant agree with the whiners who wrote bad reviews, this is a great place, it aint paris folks, its the andes!!! the room was comfy with some old fashioned amenities like robes and slippers. the beds were very comfy and the... More 

Was this review helpful? Yes
Midhurst, United Kingdom
Top Contributor
68 reviews 68 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

1.The room had no air conditioning or heating. Did the architect forget this detail when designing the building? There was an oil-filled heater in the room, but this is not what you expect from a hotel claiming to be luxury. The room had no ventilation, so gets very stuffy overnight. In a city at altitude, it's hard enough to breathe... More 

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
124 reviews 124 reviews
60 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

While comfortable, not an extraordinary hotel. Positives: Guest rooms are comfortable and have decent included wifi along with TV w/CNN. The hotel provides a good included breakfast. Staff is professional and bilingual. For those who need it, there is oxygen in the hotel lobby. The hotel graciously held our large luggage overnight while we stayed at a homestay on Lake... More 

Was this review helpful? Yes
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, Thank you for letting us know about your stay at our Casa Andina Private Collection Puno hotel. Learning about our guests experiences truly helps us improve our service. We appreciate your nice comments about our staff and the breakfast buffet we offer. We will share this with our team members. Just as well, it was a pleasure to... More 

Kerava, Finland
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel lobby looked bit shabby at first, but the small bar and a fireplace proved to be quite cozy and nice. Rooms were quite and had an electrical radiator so the room was all time warm even the outside temperature dropped to few degrees above zero. The dinner and the breakfast were very good and the service excellent. Small... More 

Was this review helpful? Yes
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, We truly appreciate the time you took to share your experience regarding your recent stay at our Casa Andina Private Collection Puno. We are taking into account your comments regarding our lobby area. We are glad to know that you found our fire place and lobby bar to your liking, they certainly provide a more pleasant and warm... More 

Adelaide, Australia
Top Contributor
68 reviews 68 reviews
49 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights at the Casa Andina Hotel in July 2013 while we experienced Lake Titicaca. The hotel which was located near the city boundary of Puno and overlooked the lake was peaceful and comfortable. We'd certainly recommend the hotel to visitors in Puno.

Was this review helpful? Yes
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again... More 

Princes Risborough, United Kingdom
Top Contributor
122 reviews 122 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Situated about 4 km from Puno center this up market hotel was very comfortable. There was however, no air conditioning and the room seemed a bit on the small side for a superior room. Food in the restaurant was good as was the service. It's quite cool too to get picked up from the hotel jetty when you are doing... More 

Was this review helpful? Yes
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, Thank you for taking the time to share your feedback regarding your experience at our Casa Andina Private Collection Puno. We appreciate learning about our guest’s experiences because it helps us note those matters which can still be improved about our service. I would like to take this opportunity to mention that while we don´t have air conditioning... More 

Macclesfield, United Kingdom
Top Contributor
59 reviews 59 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I think because I was on a birthday trip (with a zero) several hotels gave us upgrades. Here we had a suite with 2 balconies with lake views. It's a little way out of town, so we ate in the restaurant, which was quite alright and fairly reasonably priced. Breakfast was very good. Our guides kept us well supplied with... More 

Was this review helpful? Yes
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, Thank you for choosing Private Collection Puno for your stay and for sharing your experience with us. We very much appreciate our guest’s feedback regarding our service and facilities. Certainly, our suite is a very nice room and it has an unbeatable Titikaka lake view. We hope it met your expectations. We are glad to learn that you... More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is absolutely wonderful. It's a short taxi ride out of Puno on the shores of the mesmerising Lake Titicaca, which makes it a quiet respite from the madness of the traffic in Puno. We paid a little extra for a lakeside room and it was well worth it to be able to watch the lake change during the... More 

Was this review helpful? Yes
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, Thank you for your review. We really appreciate the time you took to share your comments about your recent stay at our Casa Andina Private Collection Puno. It was a pleasure to help you and your daughter when you were affected by the altitude. All our staff is very happy to learn about your review and we hope... More 

Macclesfield, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had an wonderful, large room which had a view of the lake and the town across the water. This is a modern hotel with a large open reception and bar area. Check-in was good and the internet worked. The restaurant is down at lake level and, although a little formal, the staff were very efficient and the food was... More 

Was this review helpful? Yes
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, Thank you very much for the time you set aside to share your nice comments regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again... More 

lancashire
Top Contributor
113 reviews 113 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Small room to the front of hotel with no view of lake? "Superior"? We were unable to upgrade. We had free bottled water provided in all our hotels except this one $3 a bottle. Not the money but the principle. Restaurant was cold, so ask for a table near one of the 2 open fires. Food was of a good... More 

Was this review helpful? Yes
SandraSL2015, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, Thank you for taking the time to share your experience whit us regarding your experience at our Casa Andina Private Collection Puno. We are really taking into account your feedback as it will definitely help us to note those matters that may need more attention from our side. We appreciate the opportunity you give us to improve and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

307 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (296)
Viewed
Hotel & grounds (90)
Viewed
Room/suite (41)
Viewed
View from room (30)
Viewed
Pool/beach area (10)
Viewed
Dining (13)
Viewed
Bathroom (12)
Viewed
Family/play areas (3)
Viewed
Other (97)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities