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Casona Plaza Hotel

Jr. Arequipa No 655, Puno 051, Peru
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1 room 1 adult
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303 Reviews from our TripAdvisor Community

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Level Contributor
50 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

On check in I found the receptionist as bland as tofu. Not very friendly and not very chatty. The door man however was very friendly and helpful with my bags. The room was average, definitely not what I would consider a 4*, more a standard 3* perhaps. The beds are comfy, the showers are okay once the hot water finally... More 

Helpful?
Thank Neenals
Haifa, Israel
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 7, 2016

The hotel is in a good location and our room was excellent. The breakfasts were also very good. The only disadvantage is the bad acoustics, you can hear everything from the hallways (and other floors to) inside the room. Especially the rooms next to the stairways and elevator, try to avoid them.

Helpful?
Thank Nadya304
Ottawa
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed December 29, 2015

The hotel's location was very convenient and within walking distance of many restaurants and the main Plaza. Once again, this was a 2-star rated hotel at best comparing to NA standards. No drinking was provided, so had to buy from outside for drinking and brushing teeth. Breakfast was ordinary including one morning with an Omelette station. The girl who was... More 

Helpful?
Thank taijime

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Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 17, 2015 via mobile

We stay for a day. The rooms are big, very clean and warm. But what it put in 5 stars for us was the staff, always helping in everything they can. 10 days after we stay there we went again to Puno only to catch the plain in Juliaca. We went to the hotel to ask them if they could... More 

Helpful?
Thank Bruno E
Hollywood, Florida
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed December 9, 2015

We stayed two nights at this hotel. It is well located near Plaza Mayor, and close to several good restaurants. The hotel itself is tired and has seen better days. The inside is a little depressing although the staff try their very best to make you feel welcome. Breakfast was OK.

Helpful?
Thank JGG2
Green Bay, Wisconsin
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed December 2, 2015

Stay away from this place if you are traveling on your own. These people are DISHONEST and prey on foreign travellers. You will arrive tired and they will promise you a room at a good rate, even encouraging you to stay several days. When it comes time to pay they will switch curriencies on you, in our case charging more... More 

Helpful?
Thank Caminoguitarras
Sheridan, Wyoming
2 reviews
2 of 5 stars Reviewed December 2, 2015

If you book on your own, Watch out for the bait and switch. We were told the price in Soles which was changed to Dollars when we went to pay. Don't be fooled by the 4 stars in the window; these are not honest people.

Helpful?
Thank Cathy W
South Jordan, Utah
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 25, 2015

No issue with this hotel. The room was clean. When you are in the city you will have noise from the street so bring ear plugs to Peru. The room was spacious. We originally had a room with no window, no air floor so we asked to be moved to the street. After a while, the shops close and it... More 

Helpful?
Thank JeninSLC
Orsta, Norway
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 17, 2015

We spent two nights here, and were very happy with the hotel. The rooms are nice, if a bit noisy and the shower could have been better. Apart from that everything was good. It is an older hotell, and it shows in the details. That being said, the breakfast was good, and the staff really bends over backwards to help... More 

Helpful?
Thank Asgeir N
London, United Kingdom
Level Contributor
194 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed November 10, 2015

I think casona plaza dserves a very good for what it offers in Puno, however I have to disclaim that I may be biased after having spent a number of days among: a) below-backpacker-style in aguas calientes, b) wanna-be-3-stars in cusco and c) homestay with no hot water or heating on isla amantani (titikaka) So here are the facts: -... More 

Helpful?
Thank silviaaroundtheworld
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