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Casona Plaza Hotel

Hotel website
Jr. Arequipa No 655, Puno 051, Peru
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Casona Plaza Hotel
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251 Reviews from our TripAdvisor Community

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Traveler rating
    65
    103
    56
    20
    7
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31
90
29
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leicester
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is clean, rooms are spacious, they provide a basic breakfast. That is where the positives end. I am never staying here again. Very tired atmosphere with little interest from staff to brighten up things. Nothing at breakfast gets refilled after 7:45 am (runs till 9 am). If you cam after 8 am, you'll have only scraps left over.... More 

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San Francisco
Level Contributor
56 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed 1 week ago

Carsona Plaza, was unacceptable and not to habitable standards. It was definitely not to code, even for Peruvian standards. The dining area was filthy. The floor looked like it hadn't been mopped in years, as can be seen along the edges of the walls. The lady that cooked at the egg station in the morning, just threw egg shells into... More 

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Toronto
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is not a four star hotel. We have stayed in the triple room; it was comfortable and clean.The hotel is situated next to the plaza and everything is in a walking distance. The breakfast has good variety. The wi-fi in the room did not work well. The food was good but it took a long time to prepare/serve. We... More 

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Manchester, United Kingdom
Level Contributor
131 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We only stayed here for one night, which was enough. Nice appearance and the staff were always friendly. Wifi was not the strongest in the rooms, there were only certain places in the room it would work, but was hit and miss. Good location to the main street where the shops, restaurants, attractions etc are We were meeting our group... More 

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Victoria, BC, Canada
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel during our G Adventures tour of Peru. We ended up with a room at the corner, above the street intersection the hotel is located on. It was very spacious. The Casona Plaza was one of the nicer hotels that we stayed on during our tour; however, street noise was quite noticeable. Breakfast, which was included,... More 

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New York, NY
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great hotel. The breakfast in the morning has lots of variety (though, sadly, the coffee is not freshly brewed - it's the typical Peruvian coffee of hot water mixed with coffee-like goo) and the rooms are large enough for 2 people and lots of bags. Our first room was a bit loud from street noise but the... More 

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Santiago, Chile
Level Contributor
93 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed June 22, 2015

I barely got any sleep. The walls are thin and the rooms are basic. The hot water in the shower came and went through even the shortest shower. The breakfast buffet was not bad, but the dining area is crowded. I had dinner one evening and they charged me an extra 10% to use a credit card! The service in... More 

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Parrish, Florida
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 31, 2015

Downtown hotel on Gate 1 tour of Puno and Lake Titicaca. Average rooms and breakfast but the location is very close to shopping and dining. Hotel has an elevator which may come in handy as the altitude may make breathing difficult when climbing stairs. Coca tea is also available.

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VICTORIA, BC
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 28, 2015

We stayed here for two nights with the G adventures tour we were on. It was clean, large rooms, fairly quiet and good selection of breakfast items. We were able to walk to the shops and restaurants with no problems.

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Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed May 7, 2015

By comparison with other 3 - 4 star hotels in Peru we found this hotel rather bland and impersonal. It seemed to lack the interpersonal warmth that we had come to expect, probably because it hosts a lot of tour groups staying for a night or at the most two. The rooms were bland but nothing really to either praise... More 

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