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Casa Andina Classic - Puno Tikarani

Independencia 143, Puno 36, Peru
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Casa Andina Classic - Puno Tikarani
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292 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • All months
    (292)
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    (68)
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London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The best showers in Peru are in this hotel! Hot water arriving almost immediately and with force. Just what was needed after spending a day in the bracing weather on Lake Titikaka. The lay out of the hotel is a little quirky but that was not a problem for us, but might have been if we needed to use a... More 

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new jersey
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 4 weeks ago

For our final 3 nights in Peru we were booked in the Casa Andina Classic Puno Tikarani in Puno Peru. This was for me the worst hotel we stayed in. It wasn't near any sites, it was within a couple blocks walking from several restaurants however. There was construction going on, on the building next door. They had an extremely... More 

Was this review helpful? Yes 1
Customer S, Manager at Casa Andina Classic - Puno Tikarani, responded to this review

Dear guest, We appreciate the time you took to reviewing your experience at our hotel. Please accept our sincere apologies for not reaching your expectations and for the discomfort presented. Unfortunately our next door neighbors are currently doing construction works in their building during the day which translates into some unwanted noise. We very much regret this matter; however, we... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015

Conviniently located from the bus station. Perfectly clean bedding, spacious bathroom. Very helpful English speaking stuff. They were able to get a taxi for me early in the morning. Breakfast was good enough to fill me for 7 hours bus trip to La Paz. Thank you

Was this review helpful? Yes 1
Customer S, Manager at Casa Andina Classic - Puno Tikarani, responded to this review

Dear guest, Thank you very much for the time you set aside to share your nice comments regarding your experience at our hotel. Your impressions are very important to us, we are very pleased to know that you enjoyed the breakfast buffet and that you found the room to your liking. We are also, truly pleased to know that you... More 

chicago
Level Contributor
85 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed July 25, 2015

Note that you cannot reserve a room for four, even for a family, in many hotels in Peru. The price for Casa Andina Tikarani in central Puno was a good value for our family of 6, as we needed two rooms. The staff, like the other two Casa Andina properties in which we stayed (Aguas Calientes and Miraflores, Lima), had... More 

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Customer S, Manager at Casa Andina Classic - Puno Tikarani, responded to this review

Dear guest, Thank you for sharing your review with us and many other travelers. First of all, I would like to express to you my apologies for the inconveniences you presented. I am aware that our team could attend the points you mentioned during your stay and I am sorry if the actions taken could not revert your discomfort. Thank... More 

Edmonton, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 20, 2015

We stayed here because it seemed like it was a decent place at a decent price. And it was. Nothing flashy, nothing to write home about. But nothing to complain about either. The room was clean enough and the bed comfortable enough. The breakfast was good, maybe even better than some we'd had elsewhere, as there was some hot food... More 

Was this review helpful? Yes
Customer S, Manager at Casa Andina Classic - Puno Tikarani, responded to this review

Dear guest, I appreciate the time you took to share your comments about your recent stay at our Casa Andina Classic Tikarani hotel. We truly appreciate learning about our guests’ impressions regarding our hotel, for they help us note those matters that still have room for improvement. We are very pleased to know that you enjoyed the breakfast buffet and... More 

Oslo, Norway
Level Contributor
628 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
4 of 5 stars Reviewed July 18, 2015

The location is good - just on the main street with short distance to shops and restaurants. We stayed for two nights. The bed was huge and comfortable with a thick and warm duvet which is nice when the temperature outside goes below zero at night. The heating in the room worked very well. The bathroom was cold though and... More 

Was this review helpful? Yes
Customer S, Manager at Casa Andina Classic - Puno Tikarani, responded to this review

Dear guest, I appreciate the time you took to share your comments about your recent stay at our Casa Andina Classic Tikarani hotel. We are very glad to know you found our facilities to your liking and that you were able to get a good night rest. Just as well, we are glad that you found the location convenient. We... More 

Chicago, Illinois
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 13, 2015

The room is clean. The wifi works. The bathrooms are large and clean. The front office staff made numerous mistakes that wasted our time and interfered with our vacation schedule. The complimentary breakfast is purely for sustenance. There is no evening option for dining other than a confusing soup special they have. They will comp a taxi to take you... More 

Was this review helpful? Yes
Customer S, Manager at Casa Andina Classic - Puno Tikarani, responded to this review

Dear guest, Thank you for the time you took to share your experience with us. It’s very important for us to learn about the impressions of our guests, for it helps us note those matters that require more attention from our part. We appreciate the opportunity you give us to improve and we sincerely regret the inconvenience presented with our... More 

Palm Beach Gardens, Florida
Level Contributor
4 reviews
3 of 5 stars Reviewed June 27, 2015

Close to short pedestrian street with restaurants, shops, tour stands. Also close to the town's underwhelming plazas. Limited dining: only soup buffet. Acceptable accommodations. OK base for guided tour of Uros and Taquile island; it is not worth it to haggle for a boat at the port; a tour is fine. Taquile.s ramp from island dock to the main plaza... More 

Was this review helpful? Yes
Customer S, Manager at Casa Andina Classic - Puno Tikarani, responded to this review

Dear guest, We appreciate you taking the time to share your impressions regarding your stay at our Casa Andina Classic Tikarani hotel. Our guests’ opinions are very important to us, they help us improve our service. We are very sorry that we couldn’t meet your expectations on this occasion. We truly hope you will give us another chance to serve... More 

Singapore, Singapore
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 16, 2015

Good location on the main tourist street of Puno. Smallish rooms. We were tired on the 1st of the 2 nights we stayed there but the restaurant only serves soup at night. Luckily, if you walked down the street 10 minutes, lots of restaurants. Staff was not so helpful, only provide basic information when asked. We enquired about eating places,... More 

Was this review helpful? Yes
Customer S, Manager at Casa Andina Classic - Puno Tikarani, responded to this review

Dear guest, Thank you for the time you took to share your experience with us. It’s very important for us to learn about the impressions of our guests, for it helps us note those matters that require more attention from our part. First of all, I would like to express to you our sincere apologies for the inconveniences you presented.... More 

California
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 25, 2015

We were politely welcomed after a long day’s train ride. The room was clean and basic. The shower smelled musty, but was ok. We appreciated that the hotel had a soup buffet for dinner at night and the breakfast was good. No complaints, but not much to rave about either.

Was this review helpful? Yes 1
Customer S, Manager at Casa Andina Classic - Puno Tikarani, responded to this review

Dear guest, We appreciate that you took the time to share your impressions regarding your stay at our Casa Andina Classic Tikarani hotel. We appreciate your time in letting us know your opinion. We are very sorry that we couldn’t meet your expectations. We appreciate the opportunity you give us to improve and we sincerely hope you shall give us... More 

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