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Casa Andina Classic - Puno Tikarani

Independencia 185, Puno 36, Peru
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Casa Andina Classic - Puno Tikarani
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Ranked #25 of 65 Hotels in Puno
A recent review
4 of 5 stars reviewed 2 weeks ago
Maarten K Overijse, Belgium
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256 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Overijse, Belgium
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights in this Puno hotel . Staff is friendly and helpful. We had 2 different rooms as we stayed 2 different nights. Both rooms were clean, 208 somewhat bigger then 215. Safe was in the room. 215 had an additional advantage in that it was high enough to keep the window open at night (at the back... More 

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Tasmania
Top Contributor
55 reviews 55 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was picked up at the train station and delivered to the hotel after a long days travel from Cusco, so was not the sharpest. It was a very short drive from the train station and the guide suggested that i leave my passport in the hotel. I was intrigued once I had checked in to check the place out.... More 

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Toronto, Canada
Top Contributor
59 reviews 59 reviews
16 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed two nights in this hotel after along bus journey from Cusco. This is a basic hotel 2.5 ratings, the check in/out was good and efficient. The room needs to be refurbished, many times there was no hot water for the shower... terrible ...and drainage was completely plug. Location was not so bad , the Super Market and many... More 

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Customer S, Owner at Casa Andina Classic - Puno Tikarani, responded to this review

Dear guest, We appreciate the time you set aside to share your experience with us and many other travelers on Trip Advisor. We are very sorry to know that we could not meet your expectations in regards of our rooms and apologize for the inconveniences you presented with the wáter system. Rest assured that this matter have been already revised... More 

Sydney, Australia
Top Contributor
85 reviews 85 reviews
50 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel was in the central of Puno which most travellers used as base to travel to and from lake Titicaca as Puno itself did not hold much attraction. It's a 3 star hotel so we did not have much expectation and the review was done accordingly: - The public area such as the lobby and breakfast area was clean,... More 

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Customer S, Owner at Casa Andina Classic - Puno Tikarani, responded to this review

Dear guest, Thank you for the time you took to share your impressions with us. We sincerely apologize for the inconvenience you presented with the service that one of our staff members provided to you. We are taking into consideration this in order to reinforce and correct this matter with all our team and ensure the quality service that characterizes... More 

wales
Top Contributor
54 reviews 54 reviews
14 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed February 22, 2015

We stayed on two separate nights, the first room we had...no window!!! but comfortable second time nice room, hotel is pretty central to shops and restaurants, staff are friendly rooms are warm and clean. Breakfast is okay reasonable choice.

Was this review helpful? Yes 1
Customer S, Owner at Casa Andina Classic - Puno Tikarani, responded to this review

Dear guest, Thank you for taking the time to share your experience at our hotel. We are sorry to know that you found some inconveniences with the first room provided and we apologize for the discomfort this caused to you. We sincerely hope you shall give us the opportunity to attend you once again at any of our properties in... More 

Cape Town Central, South Africa
Top Contributor
295 reviews 295 reviews
67 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed January 27, 2015

We stayed for 2 nights. The room was spacious, comfortable and clean. Although we were on the street side, there was no noise during the night. The staff were very helpful and friendly. Their breakfast is very good. Unfortunately they do not provide dinner, but, there are many nice restaurants between the hotel and the main plaza, which is close... More 

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Australian in New York
Top Contributor
120 reviews 120 reviews
70 hotel reviews
222 helpful votes 222 helpful votes
4 of 5 stars Reviewed January 10, 2015

This was definitely the nicest of the Casa Andina Classics we stayed in on our tour of Peru. It seems fairly new and modern although we did have a few bathroom issues that they were still trying to resolve (and did) when we arrived. Our room was spacious and clean and the staff were exceptionally helpful and friendly. Very very... More 

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Lehi, Utah
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 4, 2015

This hotel stood out far above any other hotel we stayed at in comfort and service. The staff at the desk were remarkably helpful and nice. They also provided 10 minutes of free oxygen for people who were adjusting to the altitude change. The room was lovely; and the bed was so soft! It felt like heaven! We also had... More 

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Johannesburg, South Africa
Top Contributor
223 reviews 223 reviews
69 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed December 30, 2014 via mobile

The hotel itself is a standard three star hotel, clean and quite spacious. The staff were very friendly and professional. The hotel is on Lima street which offers restaurants, tourist trap shopping and the really worth seeing plaza. For dinner we went to the Andina Priate Collection hotel (sister hotel) which is clearly a far superior hotel. Nevertheless we waited... More 

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Customer S, Owner at Casa Andina Classic - Puno Tikarani, responded to this review

Dear guest, Thank you for taking the time to share your experience with us. We are very sorry to know about the inconvenience presented the last day of your stay and we apologize for any discomfort it might have caused to you. We will definitely be considering what happened in order to avoid a similar situation in the future. Once... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014 via mobile

I cannot express just how helpful the staff were here at this hotel. I had really bad altitude sickness.. It was that awful! However, the staff did everything they could to help including calling the doctor and buying medicines for me. I wanted to highly commend a staff member by the name of Jesus. He was a very kind, considerate... More 

Was this review helpful? Yes 1
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