the hotel has a good position and is a good compromise between price and comfort. more

This hotel is great! I traveled with a friend, and we both absolutely loved this place. The location is great, breakfast is nice, rooms are clean and big, service is excellent. Puno is a beautiful little town too, you have to visit it! Not very many tourists, which we loved. more

Great hotel located a few blocks from the main plaza. Very comfy beds and warm rooms, the continental breakfast is superb! The staff is very nice and helpful specially Elena at the front desk she went above & beyond to help us book tours and make travel arrangements. Beware of the staff assigned to the front desk at night they... more

Everything about this hotel is excellent – great location, friendly and helpful staff, free internet, nice rooms and delicious buffet breakfast. Be sure to check out their website for booking discounts; we received 10% off per night by doing so. Small detail - the hotel and rooms had lovely Peruvian artwork! more

Casa Andina is a wonderful hotel chain in Peru and this hotel is a worthy representative. Large and comfortable room, quiet, good bed, good hot shower and superb breakfast buffet. A very special thank to Corina (at the front desk) who went above and beyond the call of duty in order to help us. more

We had a large group stay at this hotel, and the management and team went above and beyond normal expectations to accommodate our group. We had some special needs, and they did an outstanding job of meeting them and serving us. They provided some special services very willingly at no extra cost to us! I would highly recommend this hotel... more

Had a two night stay here. We were lucky to have a room with an outside window, many of the rooms appear to have only internal windows. Our room was bright and airy, clean and comfortable. We were on the top floor and this was quite a hike up due to the altitude, the hotel could really benefit from a... more

We stayed at this hotel and loved it. The rooms are great and the continental breakfast is really good. The best part is the staff. They are very helpful, friendly and made the stay so enjoyable. We had problems with our flight out of Juliaca and the hotel was able to arrange our taxis, got us a room when we... more

Room was ordinary, breakfast was ordinary. It is slightly away from the main square and eating places. Only but big negative for us was that they charged us almost 10% more than what was agreed. Even though they said that they accepted all cards, at check out time, they said that they could only charge Amex or Mastercard in Peruvian... more