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All 63 Puno hotels

Plaza Mayor Hotel

3.0 of 5 Hotel   |   Deustua 342, Puno, Peru
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Ranked #36 of 63 hotels in Puno
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53 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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English first
Arequipa Peru
2 reviews
1 of 5 stars Reviewed October 10, 2013

The room was ok, close to the central plaza. The second day we were there a huge tour group had overwhelmed the buffet breakfast, people were grabbing stuff, nowhere to sit. Our complaint came when we requested the front desk clerk buy bus tickets for us, this was in the morning. We asked the cost to do this and were... More

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Senior Contributor
42 reviews 42 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 29, 2013

Plaza Mayor hotel is located just a few steps from the main square. There are often concerts and festivities in the square so I guess the noise may annoy guests who have rooms facing the street. The pictures in booking.com were not so appealing, hence the reality was much better. It is really cold in Puno so the hotel provided... More

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Sydney, Australia
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 7, 2012

I am usually a hostel man, but I found this hotel by chance and decided to treat myself as I had just done the Inca Trail. Got a discount from $60 to $40 for a simple room, which was huge with 2 double beds, private bathroom with warm shower, a tv, wifi And included breakfast. The only recommendation is that... More

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15 reviews 15 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 20, 2012 via mobile

Great location right next to the Plaza del Arms, with all the restaurants, shops close by. Room was huge, but one of the twin beds in room was filthy like it had not been clean. Bathroom had a bath but no plug, but reception arranged for the serviceman to come. This place is expensive and I am sure there is... More

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Top Contributor
114 reviews 114 reviews
65 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed November 10, 2012

The staff at the reception are really dedicated and helpfull to give you anykind of tips in the area. What is worth seing and not, how to get there, etc. The included breakfast is fare. As the rooms, we had a large triple room with a small eating system. We used it because it was a bit humid. Hot water... More

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Southampton, United Kingdom
15 reviews 15 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed October 11, 2012

We had the unfortunate experience of staying at this hotel about 3 weeks ago due to the hotel we were meant to be staying in flooded. We assumed due to the very high price that this would be a nice hotel. However I have travelled the world and stayed in cleaner hostels! The hotel smells damp. The room was dirty... More

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Zürich, Zurich, Switzerland
2 reviews
1 of 5 stars Reviewed September 29, 2012

Very bad service from staff, definitely not worth the price and the quality they say....The WORST part is that you can not sleep if your room faces like a bar with singing until 4am...No use to have a hotel room if you can not even sleep. They did not do anything and the reception nobody after midnight....

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1 review
2 of 5 stars Reviewed July 22, 2012 via mobile

Very cold hotel. They gave us a portable heater with the temperature adjustment knob broken, that we tried to fix using paper wedges. The bathroom was large (shower above the tub with plastic curtain), but the jet of water from the shower was weak and the hot/cold regulation difficult to achieve. The towels were old and dingy, the breakfast very... More

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Tokyo, Japan
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 24, 2011

This is a nice hotel , it is very well located. The service was excellent nad the staff unique. The only negative comment is that the price was very high, maybe this was the most expensive hotel in Peru we stayed, but I do not regret to have chosen it. rooms were good, big enugh, clean and bathroom clean and... More

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5 reviews 5 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 22, 2011

Best suited for independent self sufficient travelers who can roll with minor inconveniences. Staff was polite and friendly. Central location. Clean with nice mattress and linens. Working fireplace in cozy lobby. Electric oil filled portable radiators provided in-room heat. Perhaps those heaters were a contributing factor to the hotel's electrical circuit breaker tripping off. Lights were restored within a few... More

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Additional Information about Plaza Mayor Hotel

Also Known As:
Plaza Mayor Puno
Address: Deustua 342, Puno, Peru
Location: Peru > Puno Region > Puno
Hotel Style:
Ranked #36 of 63 hotels in Puno
Price Range (Based on Average Rates): $
Hotel Class:3 star — Plaza Mayor Hotel 3*
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