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Qelqatani Hotel

#23 of 65 Hotels in Puno
Certificate of Excellence
Jiron Tarapaca 355, Puno, Peru
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Qelqatani Hotel
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324 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thornhill, Canada
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed in Qelqatani for a couple of nights in Puno - though born and raised in Canada, both my husband and I found the hotel ridiculously cold! The hotel did provide us with an electric heater to plug in, but even after leaving it on all night, it didn´t get much better. The hotel is just not built for... More 

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Philadelphia, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was a great find. Only paid $24/night. Completely updated inside with modern bathroom (all marble and floor to ceiling tiles)great shower with excellent water pressure and instant hot water). This set up such a high standard that I was never satisfied in any other hotels while in Peru. Only downside was the TV was really old and small compared... More 

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Rockville, Maryland
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

This is a good, functional hotel located in the heart of Puno, and within easy walking distance of the city center. It is clean and the staff are friendly and helpful. My room was comfortable and reasonably spacious, with a full sized and very deep bathtub that was much appreciated after a day spent sight seeing. My room fronted on... More 

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Auckland Region, New Zealand
Level Contributor
200 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here 1N as most reviewers seem to do. Our room was ok,simple and clean but the bed was soft and dipped in the middle. We were on the street front so were disturbed with car horns all night. Not the hotel's fault of course! The breakfast buffet was fine and we were served a tasty omelette. The hotel... More 

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Buenos Aires, Argentina
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 24, 2015

Our Puno tour guide selected and booked this hotel for us. It was fine, served it's purpose, but wasn't anything special. Very basic hotel. The breakfast was a traditional continental breakfast. The rooms were fairly clean, though there were some long hairs on the bathroom floor at arrival.

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QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Thank you to send your feedback. We will take care about your comments. We are a very clean hotel so if you see something but in any hotel it is better for us that you tell us about it to give you a solution like a room change or something to fix your observation. More 

Port Hope, Canada
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 16, 2015

We stayed here one night and left our luggage and returned a day later. Nora at the front desk was extremely helpful. Room was comfortable and breakfast good. We had to leave very early for our excursion and the breakfast guy came in early so we could have a cold breakfast before departing. Location was good and area safe.

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QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Dear guest we really appreciate that you share your experience with us. We work every day to get good comments and we are happy to find them More 

Linz, Austria
Level Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 10, 2015

Very good value for money, close to the main street, safe area. The rooms are a little bit updated but spacious, simple and clean.The heater in the room was on constantly due to the low temperatures. Internet was slow because our room was far away from the modem. Downstairs worked properly. The staff was helpful and friendly. The breakfast was... More 

Was this review helpful? Yes 1
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Thanks for take a time to write about your experience with us. We hope fix soon the theme of WiFi in some places of our hotel that signal is low. More 

London, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 4, 2015 via mobile

The hotel is okay, breakfast is okay, big room, but not warm. The thing that bothers us most was the ugly face of the receptionists all the time. They are not pleasant at all!! And I have read about this here before... So, I wouldn't stay there again. There are many others good hotels in Punk.

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QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

We thank you for taking some of your time to post your comments. About the cold room, if the heating is not working you should ask for other in good condition and avoid discomfort about it. About our new receptionists we will take corrective measures because our intention is to always provide the best service possible, so we thank you... More 

Las Vegas, Nevada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 30, 2015

How this place got rated a 8.6 on booking.com is beyond me. This place smelled of curry throughout the whole hotel even in our room. The beds were disgusting and displayed bed bugs (they leave black trail along the bed seams). We dropped our bags and headed out on foot to find another hotel. Returning and hour later to retrieve... More 

Was this review helpful? Yes 1
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

My apologies but we can not accept this comment because the guest did not mention names or e-mail to identify your booking and we do not have a case like that and no one mentioned his name or situation in our hotel. If the client could we write to verify and reconfirm that really relates to our hotel gladly we... More 

Brisbane, Australia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 24, 2015

I stayed here for 2 nights and although I have no other hotels in the area to compare with, it does need a facelift. It was cold this time of year so take layers! No gas in the heater in the foyer made it very cold. Oil heater in the room was on constantly. Staff were very helpful and I... More 

Was this review helpful? Yes
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Dear customer, we regret not being able to meet your expectations, we are taking into account the comments to further improve our service, facilities and food. Thanks for your feedback. More 

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