We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Hacienda Puno

Jr. Deustua 297 | 297 Deustua St, Puno 05151, Peru
Hotel amenities
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Hacienda Puno
View Map
Add Photo Write a Review

317 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
102 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I'll start but saying that although not a bad overall option, there must be better hotels around for the Price range. The rooms are cozy and clean, nothing out of the ordinary or spectacular, the breakfast is good, but far from memorable. The location si great, right int he center, next to some of the good places and the important... More 

Helpful?
Thank jcamilo70
Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is very well located near Plaza de Armas. There are several banks, ATM and restaurants at a walking distance. I felt safe during the day, however I didn't go out during the night so I don't know if it's safe or not. The hotel staff is very kind and are always at your service. They accept credit cards... More 

Helpful?
Thank Pangelmar
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Pangelmar, Gracias por tus comentarios y estadía, la zona es muy segura tanto en el día como la noche.... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

We spent the second of two nights in Puno at the Hotel Hacienda. The hotel reception staff were extremely friendly giving us helpful directions to local recommended restaurants. We were pleased that the room was a good size, if a little bare. The bathroom was very clean and well presented.

Helpful?
Thank Emily K
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Emily K, Antes que nada gracias por tus comentarios y estadia, como bien indicas contamos con un personal altamente... More 

Pune, India
Level Contributor
122 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 26, 2015 via mobile

Hacienda is located in a great location, v close to the centre of Puno. The staff is extremely helpful and nice.. Rooms are clean, big and well equipped! Bfast is substantial as well. It's definitely excellent for the price charged..

Helpful?
Thank SamihaDabholkar
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola SamihaDab, Muchas gracias por tus comentarios y estadía, como indicas ofrecemos un variado y muy completo desayuno, así como... More 

A TripAdvisor Member
4 of 5 stars Reviewed November 2, 2015 via mobile

"we did not stay at the hotel long enough to receive any type of service outside of the normal check-in/check-out service. the hotel offers complimentary breakfast, so that was great! the staff are all friendly and nice. my only disatisfaction would be the prices for the tours and taxi ride to the airport. i don't know if all hotels have... More 

Helpful?
Thank A TripAdvisor Member
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Estimado, Muchas gracias por su estadía y comentarios, referente a los servicios que menciona son con el estandar necesario para... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed October 22, 2015 via mobile

My friend and i stayed here for 2 nights and it was a very welcoming stay. Staff could speak very good english and helped us with our questions about the town, even taking our bags to our room when we checked in! Rooms were always clean. Breakfast included a variety of options and the hospitality staff were always there to... More 

Helpful?
Thank Maddi F
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Maddi, Muchas gracias por tus comentarios, nos complace mucho saber que su estadía en el hotel ha sido acogedora.... More 

San Diego, California
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed October 21, 2015

Hotel is very comfortable. The rooms are big and clean. Free wifi. The shower is also very good and strong. Breakfast was certainly the best we had during our trip to Peru. Very abundant and well served. Location is also excellent, close to main plazas, restaurants and souvenir stores

Helpful?
Thank Maria R
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Maria, Antes que nada muchas gracias por sus comentarios así como también su estadía. Como bien indicas brindamos un... More 

Nova Scotia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 18, 2015

We stayed here for three nights in early August. The hotel is undergoing renovations. We were in the room right next to the construction zone. At 3am, there were loud truck noises and lots of banging - sounded like supplies were being delivered. Work started up at 6am. Next day, we asked to be moved. The staff seemed very surprised... More 

Helpful?
Thank capergirl64
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Capegirl, Gracias por su estadia y comentarios, lamentamos los inconvenientes que pueda haberles ocasionado las reformas en nuestros hoteles.... More 

New York City, New York
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed August 8, 2015 via mobile

Fairly comfortable room, though small. Toilets don't work very well, heat is not effective in warming the room. Well located, good breakfast. They are undergoing construction, though and I was extremely angry to hear pounding sounds of construction at 5 in the morning. How can a traveler enjoy anything about a hotel or city without adequate sleep? This was infuriating.... More 

Helpful?
Thank Anne N
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Anne, Gracias por tu estadía en nuestro hotel, efectivamente tuvimos dos días con algunos ruidos por las reformas que... More 

Travelers are raving about these Puno hotels

4 of 5 stars
Show Prices
5 of 5 stars
Show Prices
4.5 of 5 stars
Show Prices
4.5 of 5 stars
Show Prices
Lennox Head, Australia
1 review
5 of 5 stars Reviewed July 18, 2015 via mobile

" Comfortable room, very friendly & very helpful staff, great breakfast and restaurant, and a great location - highly recommend Hotel Hacienda Puno! " .. Internet did keep dropping out and was slow most of the time but I think this happens in Peru generally - didn't really spoil my stay though!

Helpful?
Thank Dottie02
Daniel M, Ejecutivo Senior at Hotel Hacienda Puno, responded to this review
Google Translation

Hola Dottie02, Muchas gracias por tus comentario así como su estadía. Como indicas nuestro hotel cuenta con una excelente ubicación... More 

Questions? Get answers from hotel staff and past guests. Ask a question

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (90)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (20)
Viewed
Bathroom (12)
Viewed
Dining (11)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Puno hotels
0.1 mi away
Hotel Hacienda Plaza de Armas
0.1 mi away
Tierra Viva Puno Plaza Hotel
0.1 mi away
Suites Antonio's
Suites Antonio's
#3 of 65 in Puno
4.5 of 5 stars 401 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Conde de Lemos
Conde de Lemos
#14 of 65 in Puno
4.0 of 5 stars 297 reviews
2.4 mi away
Libertador Lake Titicaca
0.0 mi away
Casona Plaza Hotel Centro
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay