We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sun Palace Hotel

Calle 7 de Enero 1368, Chiclayo, Peru (Formerly Hotel Embajador)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Certificate of Excellence 2014
Sun Palace Hotel
Professional photos View all
Browse nearby
Sun Palace Hotel
Write a Review

103 reviews from our community

Traveler rating
    57
    36
    9
    1
    0
See reviews for
13
42
19
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (18)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (20)
All months
Brighton, United Kingdom
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 5, 2014

Such friendly staff who went out of their way to help us. The fluent English spoken was a nice break from my stuttering Spanish. Wifi was fast, showers were hot and powerful, rooms were clean, comfortable and secure. The breakfast was decent and came with fresh juice which was very nice. For the price, I would definitely recommend it. You... More 

Was this review helpful? Yes
SunPalaceHotel2, Gerente at Sun Palace Hotel, responded to this review

Hello Helen Thank you so much for your preference. We are glad to heard that you had a good time here, please come back to Chiclayo soon, we'll be waiting for you. More 

Antofagasta, Antofagasta, Chile
Top Contributor
66 reviews 66 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 18, 2014

A 5 min. walk from the main square in Chiclayo, this hotel is very well located. They paid for the taxi that picked me up at the busstation at 4 am, and had a room ready for me. Where also very helpful in trying to arrange (in the end this was not possible) an organised tour to Tucumbe and Pomac.... More 

Was this review helpful? Yes
Victoria, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 24, 2014

This is a solid little hotel, well-situated in Chiclayo. The rooms were basic and brightly-coloured, on the smaller-side but with a great hot shower. The included breakfast is minimal but better than nothing. What really stood out for us was the extremely friendly and helpful front desk staff – chatty and eager to answer any questions we had, even if... More 

Was this review helpful? Yes
Melbourne, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 31, 2014

Hotel Embajador is conveniently located: 5 mins walk from the sprawling market that sells everything and 10 mins walk from the Plaza de Armas. It has to be said: the decor is a rather frightening throw back to '70s - all orange & lime green, but cheerful. The cafe is clean and the breakfasts are pleasant if basic. The staff... More 

Was this review helpful? Yes
London, UK
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 24, 2014 via mobile

I think the thing I liked most about this place was the staff. They were so friendly and helpful, albeit not always 5* service but then this isn't a 5* venue and their occasional quirkiness added to the experience! The room was more than adequate with lots of hot water. There was also a lovely little cafe downstairs that was... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed August 9, 2014 via mobile

My wife and I spent one night at the Ramada for $110 and our second night at the Hotel Embajador. The Ramada had crappy internet and warm not hot water while the Embajador had excellent fast internet and gobs of hot water. The staff went out of their way to cater to our every need. Thank you Jocelyn and Andres... More 

Was this review helpful? Yes
Ixelles, Belgium
Top Contributor
81 reviews 81 reviews
31 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed July 20, 2014

First of all the staff is very strange: they talk a lot to say about nothing. Second breakfast was super basic and the juice undrinkable Third the room didn't have a window on the outside, just to the lobby which was very noisy because of the staff Fourth, we paid 110 Sol through booking.com while they display a 100 Sol... More 

Was this review helpful? Yes
Seattle, Washington
2 reviews
5 of 5 stars Reviewed July 17, 2014

We (family with 2 boys) stayed in a lot of nice hotels during our 3 week tour of the North coast of Peru. Of all the places, the folks of the Embajador provided by far the best service. From sending a taxi to the bus station to pick us up to helping us arrange tours, we had nothing but but... More 

Was this review helpful? Yes
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 13, 2014

If you really are on a budget then this is a decent 2 star hotel. Noisy. breakfast is basic. They have a menu but lots of stuff are not available. This hotel might be better suited for people who are only staying overnight as they are passing through. To its credit - the hotel is extremely clean.

Was this review helpful? Yes
London, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 6, 2014

Staff are courteous and extremely helpful and ready to go the extra mile to ensure guests enjoy their stay both in the hotel and in the city of Chiclayo. Very clean and neat hotel with everything in good working order. Extremely good value for money and close to the main square, banks, shops and restaurants. One of the best value... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sun Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sun Palace Hotel

Address: Calle 7 de Enero 1368, Chiclayo, Peru (Formerly Hotel Embajador)
Phone Number:
Location: Peru > Lambayeque Region > Chiclayo
Price Range (Based on Average Rates): $
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Sun Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Family/play areas (1)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (3)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (8)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay