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Hotel Residencial Cervantes

Entre Avenida Segunda y Calle B Norte | diagonal a la Caja de Ahorros y a un costado del Bingo Plaza., David, Panama
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Hotel Residencial Cervantes
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Ranked #7 of 13 Hotels in David
A recent review
3 of 5 stars Reviewed March 4, 2015
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33 reviews from our community

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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (11)
All months
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 4, 2015

Bad location, so noisey, right on a main street. No frills, clean, no restaurant, Just Disappointing. Good if you are on a tight budget. Staff is nice, no English speaking staff available. Overall, bad location.

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Stuttgart, Deutschland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 of 5 stars Reviewed January 9, 2015 via mobile

good location Cheap price Nice and friendly staff No breakfast no possibility to buy water or anything The rooms are nothing special and miss a personal charm and They don't have a real window All in all it looks a bit old fashioned The air conditioning is really noise but at night you can hear also really loud noises from... More 

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Parrita, Costa Rica
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 18, 2014

The hotel was very clean & looked like it was recently remodeled. The room was very nice, spacious & nicely decorated. The staff was super friendly & spoke some English (we are in Panama after all, so I didn't come expecting that they would perfectly fluent). They were really helpful when we needed to order a pizza to be delivered... More 

Was this review helpful? Yes 4
kenora
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 17, 2014

We reserved this hotel for 2 nights based on Trip Advisor reviews and were not disappointed. It was close the the town square, close to restaurants and very clean. The lobby and our room were spotless. The wifi was spotty, mostly being available in the lobby which was a bit of an annoyance. It was a large room, the staff... More 

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Julio D, Manager at Hotel Residencial Cervantes, responded to this review

Dear Guest, we are pleased to have had the opportunity to serve you during your vacation in the city, we hope everything has been satisfactory and we appreciate your comments and feedback which helps us to improve day by day. If you like to share with us in comments gerencia@hrcervantes.com would be really appreciated. Kindest regards and hope to see... More 

Asheville, NC
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 19, 2014

We stayed for two nights but cancelled our reservation for our next stay scheduled two weeks later. The room had high gloss tile on the floor and on the bathroom walls which give the initial appearance of cleanliness. Our socks quickly showed that the floor needed mopping and when examining the bathroom walls they were splattered with ??? from prior... More 

Was this review helpful? Yes 1
Julio D, Manager at Hotel Residencial Cervantes, responded to this review

Dear guest thanks for your comments, this help us get better and offer an even better service. We would like to tell you that based on customer comments we have been renovating our lobby, rooms and services. We are sorry to hear you didn't find the room as you wished and we would really like to know more about this... More 

Luxembourg City, Luxembourg
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 12, 2014

The hotel is ok for one night, when you are traveling to costa rica next day. The hotel is 800m from the main bus station. Room was ok, shower as well. Air conditionner is very noisy. The staff couldn't speak english.

Was this review helpful? Yes 1
Julio D, Manager at Hotel Residencial Cervantes, responded to this review

Dear Guest, we are pleased to have had the opportunity to serve you during your vacation in the city, we hope everything has been satisfactory and we appreciate your comments and feedback which helps us to improve day by day. If you like to share with us in comments gerencia@hrcervantes.com would be really appreciated. Kindest regards and hope to see... More 

charlestown rhode island
Contributor
20 reviews 20 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 13, 2013

I don't know what more to add that other reviewers have not said already. Great location one block from the central park, great price, large comfortable room, comfortable bed and friendly staff. I guess "thank you" would be in order.

Was this review helpful? Yes
Julio D, Manager at Hotel Residencial Cervantes, responded to this review

Dear Guest, we are pleased to have had the opportunity to serve you during your vacation in the city, we hope everything has been satisfactory and we appreciate your comments and feedback which helps us to improve day by day. If you like to share with us in comments gerencia@hrcervantes.com would be really appreciated. Kindest regards and hope to see... More 

Bocas del Toro
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 3, 2012

For the price of $32 and in the center of town, these very simple and basic but clean rooms are excellent. No noise though we had a room right to the street (212). The receptionist was very friendy upon check-in and they have a small basic menu for room service available (from 7-7 and not on sundays). Hot shower (which... More 

Was this review helpful? Yes 2
Julio D, Director de Relaciones con Clientes at Hotel Residencial Cervantes, responded to this review

Thank you for posting your review about our hotel, we are very proud to know you enjoyed your stay with us, our goal is to give the best service we can to our clients. We are starting a new social media campaing so that we can offer a even better service, based on what customers want. We would like to... More 

Pavones, Costa Rica
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 17, 2009

Clean rooms, very nice, Loud by street however. Good location, safe. we have stayed here about 5 times in the past few years and we love it. simple, no real amenities. Hot water is not as hot as one would hope, but it is clean and new. only $25 last time we were there. Helpful and friendsly staff.

Was this review helpful? Yes 2
Julio D, Director de Relaciones con Clientes at Hotel Residencial Cervantes, responded to this review
Google Translation

Hola, muchas gracias por su opinión. Para nosotros es muy importante su opinión y nos da mucho gusto saber que... More 

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