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Melia Panama Canal

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Antigua Escuelas De Las Americas | Lake Gatun, Colon, Panama
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Melia Panama Canal
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Melia Panama Canal
Melia Panama Canal
Melia Panama Canal
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268 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Montreal, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in an RCI swap unit with a kitchen, two bathrooms and a king sized bed. Positives were very nice employees (who spoke little english but we worked it out), great WIFI and water pressure. They also had off-road bicycles but there was no a big choice of places to go. The room was huge and well decorated with... More 

Review collected in partnership with Melia Hotels International

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Rice Lake, Wisconsin
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After going through the Canal, the Melia was a welcomed ite for rest. We were greeted and welcomed with refreshing fruit drinks. The dinner and breakfast was an extensive buffet. There were a wide variety of salads, entrees and desserts. For both dinner an breakfast, there was a chef to be prepare selected menu items at our request. The wait... More 

Was this review helpful? Yes 2
MeliaPanamaCanal, Director General at Melia Panama Canal, responded to this review

Dear Samuel K, Thanks for post your review! It's grateful to know you enjoyed among us since your arrival till your departure. I agree with you about the history of our building, surrounded by a magical environment. Our buffet menú has a wide enought selection and our chef is supervising it at any time. I appreciate your reccomendation about of... More 

Perrysburg, Ohio
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is great for a holiday to stay with scenic beautiful natures. The recipsonist was really slow. I have dine in the restaurant, limited menu but the tastes was ok. Room was upto my satisfaction . It was not bad to stay with but remote area.

Was this review helpful? Yes 3
MeliaPanamaCanal, Director General at Melia Panama Canal, responded to this review

Dear Mohammad A, Thanks for spend a few days among us. I'd like to remark that our location instead of being in a remote area, really it's a treasure round the Gatún Lake, because it's recognized for lot of people to relax and feel the nature (Bird watching and eco-natural activities) I'd to know when was your check in in... More 

Westbury, New York
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I am a Club Melia Elite member. I love Melia Hotels in general. A few are not great. Most are excellent to amazing! This hotel is one of the worst experiences I have had n many years. I had to prove my reservation to get the rooms that I booked and paid for even though the hotel was near empty!... More 

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MeliaPanamaCanal, Director General at Melia Panama Canal, responded to this review

Dear Howard R, Thanks for your review. Unfortunately, despite reading our Meliá survey sent to you, I couldn't receive after any reply from you when I emailed you in order to get a bigger feedback for that information you posted them. I'd highly appreciate if could be posible to send me an email as follow in order to follow you... More 

Chicago
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

While our room was fine, the hotel had all the signs of a resort that was in its heyday about 15 years ago. Everything was a bit warn. There were very few people around. The dominating characteristic of the hotel was the smell of sewage gas in the hallway leading to the diningroom and the stairwells.

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MeliaPanamaCanal, Director General at Melia Panama Canal, responded to this review

Dear Pilontheroad, Thanks for your review. Certainly I admit we'd a problem around 2 weeks ago about this bad smell, but I can confirm you that it has been solved and even right now our restaurant and other áreas now has a wonderful aromateraphy. I wish you had the opportunity next time to visit us to check it. Anyway, thanks... More 

San Diego, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a four day stay at the Melia on Lake Gatun. Extremely tranquil setting The best service we had is when Tanisha was at the front desk. Aaron at the door was wonderful. Very helpful, always a smile. We were the only gringos in the place and it was wonderful. We had a condo that had a view of... More 

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MeliaPanamaCanal, Director General at Melia Panama Canal, responded to this review

Dear Teresanonstop, Thanks for sharing your review I will congratulate on behalf you to Tanisha and Aaron, who try to do their best to make our guest comfortable during their stay. Our lake is even so safe to practice kayak (...no crocks surrounded. But better not to swim in the Lake) It's so recomendable to visit definitely Portobello or San... More 

Bangkok, Thailand
Contributor
15 reviews 15 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We loved Melia Hotel! Location was superb, our room had view to the lake and it was awesome. The pool is grande and beautiful surrended by the rich nature of the gatun lake. Antonio from the reservation team was a star, and helped us plenty with his tips. A top notch tip to travelers, wake up with the sunrise and... More 

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MeliaPanamaCanal, Director General at Melia Panama Canal, responded to this review

Dear DeanKelly Jr, Thanks for your comments and be sure I'd congratule Antonio! I absolutely agree with you. It was fantastic to welcome you at your arrival and be sure on behalf of the entire staff I was so proud you've enjoyed among us durings those days. I'd like to welcome you back in your next visit to Panamá and... More 

Senior Contributor
42 reviews 42 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 20, 2015

I Loved everything about This hotel starting by the view it has to gatun lake and the pools it has. the rooms are very comfortable and the bathrooms so beautiful and big, the food is everything lots of food and variety the bar is small but the piña coladas are delicious hope I can get back In the future totally... More 

Review collected in partnership with Melia Hotels International

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MeliaPanamaCanal, Director General at Melia Panama Canal, responded to this review

Dear Amairani V, Thanks for your kind comments about your experience among us. I'll congratulate all the staff on behalf you. I hope to hearing from you and welcome you back in your next visit to our resort. Kind regards Alberto Jerez General Manager Meliá Panamá Canal More 

Panama City, Panama
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 18, 2015

It makes me a little sad to write a bad review for this hotel because it has so much potential to be great. First of all, the Gatún Lake and surrounding rainforest are very beautiful. The hotel is an older colonial style building (the former location of the infamous School of the Americas). Absolutely lovely architecture. However, this hotel looks... More 

Was this review helpful? Yes 1
MeliaPanamaCanal, Director General at Melia Panama Canal, responded to this review

Dear Michelle L, Thanks for your review according to your experience among us. Certainly we'd suffered a problema for a few days which has affected our restaurant. Luckily it was solved and I can confirm you that besides being solved even right now our restaurant has been improved with aromateraphy that really makes a nice ambience. That's why I apologize... More 

Panama City, Panama
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 18, 2015

We have just come back from a short stay at this Hotel. We found an offer for Carnivals and we went there without reading helpful reviews for the place before. From the first sight, one can notice that the hotel has been renovated recently. We arrived to the front desk and from that moment, everything was fine. The staff was... More 

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MeliaPanamaCanal, Director General at Melia Panama Canal, responded to this review

Dear Vicky512, Thanks for chosing us to spend a few days in last Carnivals! Indeed we'd made a big improvement to our facilities, besides have made a big effort to optimize our staff making "team buildings", motivation sessions and improvements of service, which definitely will make the difference! I will let the owner know about your nice experience you've posted!... More 

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