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TRAVEL ALERT: SECURITY CONCERNS More info

Pearl Continental Hotel Rawalpindi

Certificate of Excellence
The Mall Road | PO Box# 211, Rawalpindi 46000, Pakistan
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1 room 1 adult
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Pearl Continental Hotel Rawalpindi
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124 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Unfortunately such a big hotel and no appropriate place to offer Namaz. one has to go out of the hotel to a nearby mosque. More problem for ladies rwequest the admn for a appropriate prayer area to be dedicated with in main building

Helpful?
Thank fas k
PC-Hotel-Rawalpindi, Public Relations Manager at Pearl Continental Hotel Rawalpindi, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us on Trip Advisor. We sincerely thank you for your commendation for our Food and Beverage team, which is testament to our commitment to bringing joy and love to all our guests. Meanwhile, guests with special needs are always welcomed to make prior request to our... More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I had 1 day stay with my family at Pearl Continental Rawalpindi, I booked this hotel as i was coming to pakistan from over-seas and to start with when i arrived it was late night so we went to get some food at the cafe, the food took ages to arrive and instead of putting the bill on the room... More 

Helpful?
2 Thank Myra S
PC-Hotel-Rawalpindi, General Manager at Pearl Continental Hotel Rawalpindi, responded to this review

Dear Guest, We appreciate your efforts for sparing your valuable time and writing a review about us. Though it is our constant endeavor to provide our guests with best services and amenities, we regret to know that we could not achieve the same in your particular case. We had noted the concerns and are implementing corrective measures in this regard.... More 

2 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

I have frequently visited this hotel in the past 2 years and can say for the least that it's going bad from what it was in 2014 and needs massive renovations - during week no 2 in 2016 - only one lift working and that only taking guests up , you gotta use the emergency staircase of the service elevator... More 

Helpful?
Thank Taimur N
PC-Hotel-Rawalpindi, General Manager at Pearl Continental Hotel Rawalpindi, responded to this review

Dear Guest, We are disappointed to know that your stay with us was not comfortable and you faced some inconvenience. We value your feedback as it gives us an opportunity to improve and upgrade our facilities. Although the maintenance of the hotel facility is a regular feature, we still apologize for the inconvenience caused to you. We made a note... More 

Fort McMurray
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We ordered a non-smoking room but could not sleep all night the smell of cigarette smoke was overpowering. There were eyelashes left by the cleaner in the sink. The glass shelves falling apart. No shower curtain or shower door on the bathtub. Went to fron desk for an American style 120 vac power adapter to charge cell phone in room.... More 

Helpful?
3 Thank Mycanadapal
PC-Hotel-Rawalpindi, General Manager at Pearl Continental Hotel Rawalpindi, responded to this review

Dear Guest,, Thank you for your review. We are very disappointed to read your comment from your recent stay with us. From your description it was definitely not an image that we would like to portray to our guests as we strive to be the best hotel in Town. We once again apologize for the inconvenience and will use this... More 

A TripAdvisor Member
3 of 5 stars Reviewed January 5, 2016 via mobile

Ok hotel staff need to know how to speak with courteous manner, food very good rooms can do with a massive improvement, overall ok but very pricey for the standard of the hotel itself wouldn't really stay again, watch out Pakistan is a bit on the edge the hotel does reflect a different Pakistan from inside

Helpful?
Thank A TripAdvisor Member
PC-Hotel-Rawalpindi, General Manager at Pearl Continental Hotel Rawalpindi, responded to this review

Dear Guest, Thank you for providing feedback on your most recent visits to the Pearl Continental, Rawalpindi. I am very sorry to learn about your dis pleasures; as it does not reflect our high quality standards that we pride ourselves of at the Pearl Continental, Rawalpindi I have forwarded your comments to our Management Team as I believe it is... More 

KL
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 12, 2015

Stayed here for 2 nights for business. Nice big rooms but surprisingly no amenities for making coffee/tea. Staff was friendly and service is good. Good selection of food for breakfast. Air-condition blower was noisy and did not turn it on during my sleep. Security is tight. Overall experience was good.

Helpful?
Thank limgs33
PC-Hotel-Rawalpindi, General Manager at Pearl Continental Hotel Rawalpindi, responded to this review

Dear Guest, Thank you for your positive review from your last visit at the Pearl Continental, Rawalpindi. I am delighted you had such a wonderful stay here with us. Your kind observations about the standards of your guestroom, as well as the service that you received are very much appreciated, and it is truly with great pride to read such... More 

New Delhi, India
Level Contributor
113 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed December 12, 2015

This is quite well kept hotel and seems almost like cantonment itself .There are security people all around giving a sense of unease with so many people in official and unofficial dress. Food is excellent rooms well kept though bathrooms need a bit of attention and updation . Wifi worked quite fast and is a welcome service .Front office quite... More 

Helpful?
Thank pilgrim_gsa
PC-Hotel-Rawalpindi, General Manager at Pearl Continental Hotel Rawalpindi, responded to this review

Dear Guest, Thank you very much for taking your time and posting your feedback on TripAdvisor. We were delighted to hear that your recent stay was an enjoyable one. We were delighted with your praise of security arrangement's, food and hotel guest rooms. I have shared your comments with the entire team and all our team members are looking forward... More 

Dubai, United Arab Emirates
Level Contributor
129 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 stars Reviewed December 1, 2015

Perhaps I have been spoilt and my expectations are too high, but all I was expecting was a "Holiday Inn" standard hotel. This hotel falls short in my opinion. It's desperate for a refurbishment, everything is old and shabby, as a result it feels unclean. The aircon is noisy and hardly even cools, I would hate to stay there in... More 

Helpful?
Thank Bernice B
PC-Hotel-Rawalpindi, General Manager at Pearl Continental Hotel Rawalpindi, responded to this review

Dear Guest, Thank you very much for taking time to provide us with your feedback in regards to your recent experience at the Pearl Continental, Rawalpindi. It is never pleasant to learn of a valued guests’ dissatisfaction, we do however appreciate the time you took out to bring this matter to our attention as it is only through your valuable... More 

Level Contributor
55 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 14, 2015 via mobile

We booked the hall of the Hotel for function and found it a very good experience. The staff was cooperative and friendly. The hotel have good facilities of arranging the family function and providing for homely environment.

Helpful?
Thank drnaeemch
PC-Hotel-Rawalpindi, General Manager at Pearl Continental Hotel Rawalpindi, responded to this review

Dear Guest, We thank you sincerely for your continued patronage and would love to welcome you back to our hotel again soon. It brings us delight to have been able to serve our guests to the best of their satisfaction and to give beautiful moments and memories associated with us. Warm Regards, Ahmed Iqbal Saeed General Manager More 

Birmingham, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

We have visited Bukhara several times aūnd every time is a nice experience. Food is tasty with quite a lot of options. Marcopolo has limited choices but still good. Hi tea is also very good. Strongly recommended.

Helpful?
Thank RifaatShoaib
PC-Hotel-Rawalpindi, General Manager at Pearl Continental Hotel Rawalpindi, responded to this review

Dear Guest, Thank you for taking time off for posting such a delightful review on Trip Advisor and also for recommending The Pearl Continental Hotel, Rawalpindi. Your positive observations regarding our restaurants is inspirational and is truly an honor forall of us. It is our continuous endeavor to provide our guests with highest levels of comfort and hospitality and it... More 

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