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Sur Plaza Hotel

3.0 of 5 P. O. Box: 908, Sur 411, Oman
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Sur Plaza Hotel
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Sur Plaza Hotel
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189 reviews from our community

Traveler rating
    15
    96
    64
    11
    3
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28
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beaconsfield, United Kingdom
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stopped there to visit the turtle nature reserve which in fact is about 40 minutes drive. We arrived early afternoon. First thin I noticed an all pervading musty smell. Second I asked if they had a garden outdoor area and I was NO. So we spent all the afternoon and evening in this rather "Spartan" dark room when we... More 

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Witham, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is on the outskirts of Sur not ideal for the tourist .This hotel has little of interest within walking distance.This hotel is on four floors with a small pool and garden area.The rooms are small and basically furnished Hair dryer in the bathroom Staff were business like and helpful.

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italy
Top Contributor
153 reviews 153 reviews
68 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel structure is very pleasant (with the rooms overlooking the internal patio), the rooms are well-equipped and able to ensure a pleasant night rest, the bathroom is quite new and fine and the dinner and breakfast were very diversely assorted and gave us the chance to taste local food and international recipes, eating close to the nice swimming pool.... More 

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Mumbai (Bombay), India
Contributor
19 reviews 19 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

While the exterior is nice but nothing special, I was pleasantly surprised by the charming interior...full height lobby under a colorful dome, the outdoor pool area is ideal for a drink or a meal in the evenings, rooms are spacious and elegant. Food options are fairly limited in Sur, so relatively good. And fairly easy access to Wadi Al Shab,... More 

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OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel We are indeed thankful for your visit to Sur Plaza Hotel and also for your comments placed on www.tripadvisor.com We have noted your comments and are indeed encouraged by them. We also would like to encourage you to visit our website, www.omanhotels.com for timely promotions and offers for your future visits. We thank... More 

Kuwait City, Kuwait
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place is actually pretty good to stay at. Rooms where clean and breakfast was very good. Their pub was nice but I would suggest nuts instead of olives and their own music instead of leaving the option of letting their guests plug in their ipod. The staff were nice but were a bit clueless when it came to local... More 

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OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel Many thanks for your receny visit to Sur Plaza Hotel and for your honest views of your experiences. We have noted your comments positively and have informed the relevent team and most importantly provided necessary training. Having local knowledge is extremely important and even more so providing accurate information to all our guests.... More 

Staad, Switzerland
Top Contributor
67 reviews 67 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We only stayed here for one night and therefore cannot comment in-depth regarding the hotel or the tours they offer. We had a drink at the Captain’s bar before leaving on a turtle-viewing tour (organised privately). On our return at about 10.30 we were able to enjoy a late night meal and a drink. The service was good and friendly.

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OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel We are indeed thankful for your visit to Sur Plaza Hotel and also for your comments placed on www.tripadvisor.com We have noted your comments and are indeed encouraged by them. We also would like to encourage you to visit our website, www.omanhotels.com for timely promotions and offers for your future visits. We thank... More 

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A solid, dated, basic hotel "in" a town which is obviously not in itself geared for tourists. View it as a layover hotel to cover your basic human needs and it is a good place to stay - clean, comfortable, staff courteous if not overly friendly, food reasonable, bed comfortable and room quiet. Worth checking omanhotels.com for offers which didn't... More 

Was this review helpful? Yes 1
Bolton, England, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Check in staff appeared friendly enough, check in was smooth. Room was basic and comfortable. Outdoor pool had 10 sunbeds clearly not enough for such a large hotel. We were told towels for the pool would be given by the pool attendant and when we asked for our towels " I will get in a moment" the pool attendant then... More 

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OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel We sincerely appreciate your stay with us and placing your experiences on www.tripadvisor.com. We were dissapointed to know the service levels you received at the pool side was not of usual standards we maintain. Please accept our sincere apologies for this. Servicing of towels to the pool side is availed from Reception. This... More 

Northumberland
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 17, 2014

Stayed one night on tour of Oman Room was clean and comfortable. Bar and evening buffet food were average but staff were helpful and pleasant Pleasant outdoor pool area with bar service Breakfast buffet was standard fare with not much to recommend it Check in and out were reasonably efficient .

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OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Season's Greetings from Sur Plaza Hotel Many thanks for your recet visit to Sur Plaza Hotel. We have noted your comments placed on www.tripadvisor.com of your experiences with us and sinceley thank you for your efforts. We are well located to experience the many attractions Sur has to offer and trust you enjoyed same. We thank you for... More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed November 30, 2014

Oman is beautiful country with lovely, friendly people who will go out of their way to help you. In over 2 weeks I only had one bad experience, but one that was so horrible that it really marred the holiday, and that was because of the shameless con-artists at the Sur Plaza Hotel. We paid the hotel for an evening... More 

Was this review helpful? Yes 20
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Additional Information about Sur Plaza Hotel

Address: P. O. Box: 908, Sur 411, Oman
Location: Oman > Ash-Sharqiyah Governorate > Sur
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sur Plaza Hotel 3*
Number of rooms: 92
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Also Known As:
Sur Plaza Hotel Oman

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