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Sur Plaza Hotel

P. O. Box: 908, Sur 411, Oman
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1 room 1 adult
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Sur Plaza Hotel
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248 Reviews from our TripAdvisor Community

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Staymonth=2
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms being updated (nice) clean and good service, food buffet is ok and hops and grapes based drinks possible with food (unfortunately the cozy bar is now closed). we arrived on 24 Dec and a very nice Christmas dinner was offered even though the so-called cocktails did not amount to much, it was a nice touch. This hotel is best... More 

Helpful?
Thank Jan H
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

OmanHotels, Manager at Sur Plaza Hotel, responded to this review Dear Guest, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are indeed delighted to note of your positive experiences with us which you have taken the time to place on www.tripadvisor.com website. This... More 

The Netherlands
Level Contributor
61 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed December 20, 2015

We stayed for a single night, after having stayed many times before in previous years. The hotel in clearly improving and trying to keep up with modern demands. The rooms and bathrooms are clean, freshly decorated and comfortable. Clearly improved in recent years. Internet-access is fine. The hotel is not that far from the centre of town and has good... More 

Helpful?
Thank Torassa
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Torassa, Greetings from Sur Plaza Hotel Please accept our sincere gratitude for placing your comments on www.tripadvisor.com relating to your stay with us. We are indeed delighted to note you had an enjoyable and comfortable stay with us. In particular, we have noted your comments relating to your experiences with us. No doubt certain improvements have been done in... More 

Bahrain
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 17, 2015 via mobile

Stopped here overnight as part of a solo motorcycle tour of Oman. The hotel is easy to find, has a good car park and has an ATM attached to hotel. Check in was quick, check in staff could have provided a warmer reception. Room size average to good, TV quite small for the size of room. My room telephone wasn't... More 

Helpful?
1 Thank Aman_Bahrain
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel Many thanks for choosing to stay at Sur Plaza Hotel during your recent stay with us. We have noted your comments and will absorb as very positive and constructive comments in view of improving ourselves. We sincerely apologize the sudden breakdown of your telephone line , as it was happen all the Hotel... More 

Muscat, Oman
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 10, 2015 via mobile

Difficult to review it fairly, since am not used to stay at 3 star hotels. However, good customer service, big rooms and good WiFi connection. In the negative side, hard mattress and worn off towels. Overall not a bad choice due to limited options and honestly I could say that it is better than many 4 star hotels in Europe.

Helpful?
Thank Ibrahim I
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are indeed delighted to note of your positive experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated. Please let us know of your next... More 

Zug, Switzerland
Level Contributor
77 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed November 22, 2015 via mobile

We found the hotel a little charmless. Although, it is clean and staff is friendly. The internet works stable and quite fast. On the other hand, we found our room a little dimly. Although it was on the very upper floor, it had only one small window. The breakfast buffet was a little shiftless. During the first night we've heard... More 

Helpful?
Thank traveler_traveler215
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are indeed delighted to note of your positive experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated. Please accept our sincere apology... More 

Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed November 9, 2015 via mobile

The bar is gone but they did let us have a drink or two in the restaurant. Restaurant is a buffet a la carte mix so snacks are available ;) The restaurant itself lacks atmosphere bit they were kind enough to let us in!

Helpful?
Thank flijten
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Guest, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are indeed delighted to note of your positive experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated. We thank you for your... More 

Dubai, United Arab Emirates
1 review
3 of 5 stars Reviewed October 5, 2015

A decent hotel in Sur, helpful reception, but the restaurant service is poor and food is not that great . I ordered Fried Rice and they served it without "Salt" . After calling restaurant and waiting for 30 min i get no response. No one receives call later on . good looking swimming pool. Recommended for Business trips.

Helpful?
Thank Murtaza S
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are thanking to note of your experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated. Please accept our sincere apologies, which commented... More 

Dubai, United Arab Emirates
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 26, 2015

Good, family friendly hotel located in the city center and a great budget option for covering the Bimmah, Wadi Shab, Wadi Tiwi, Ras al Jinz circuit. The hotel has an in house pool, gym, restaurant, bar and in house parking. Rooms are clean and service is prompt. The restaurant service is good with decent options for vegetarians.

Helpful?
Thank going_somewhere_12
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Guest, Greetings from Sur Plaza Hotel Please accept our sincere gratitude for placing your comments on www.tripadvisor.com relating to your stay with us. We are indeed delighted to note you had an enjoyable and comfortable stay with us. In particular, we have noted your comments relating to your experiences with us. No doubt certain improvements have been done in... More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 25, 2015

Hotel is located in prime city area. It is a top notch 3 star with highly supportive staff. Awarded the confirmed booking on the day of travel! 4 hours before check in, which is highly unlikely elsewhere as I approached the hotel at a very short notice. The hotel has a decent pool facing the restaurant, a fully equipped gym,... More 

Helpful?
Thank Nishant B
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are indeed delighted to note of your positive experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated. Please let us know of your next... More 

Antwerp, Belgium
Level Contributor
126 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed September 12, 2015

a decent hotel, clean, nice rooms, swimming pool looks OK (did't try it, though), and the restaurant has a good choice. But beware of the fried noodles, unless you're great lover of ghee, better try the hot & spicy chicken, best dish I had in Oman

Helpful?
Thank janneman55
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Guest, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are indeed delighted to note of your positive experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated. We thank you for your... More 

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