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Sur Plaza Hotel

P. O. Box: 908, Sur 411, Oman
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Sur Plaza Hotel
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Sur Plaza Hotel
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210 Reviews from our TripAdvisor Community

Traveler rating
    17
    108
    71
    11
    3
See reviews for
31
98
7
14
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Bernau am Chiemsee, Germany
1 review
5 of 5 stars Reviewed 4 weeks ago

Sur plaza was one of our hotels during our trip through Oman and it's very oriental. Due to its sand couloured front it fits perfectly into the landscape. With their Asian cuisine they met exactly our taste especially their curries were fantastic and of course they offer a lot of domestic food. Thestaff of the hotel was able to fullfill... More 

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OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are indeed delighted to note of your positive experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated. We thank you for your... More 

Taunton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 10, 2015

We all felt very well looked after at this hotel. The rooms were clean and comfortable as were the beds. The breakfast was excellent with a live egg and waffle station. The evening buffet was enjoyable. All staff friendly and efficient. The outdoor terrace and pool area was a delightful space serving a variety of drinks with the opportunity to... More 

Was this review helpful? Yes
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit with your family. we are indeed delighted to note of your positive experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated. We thank you for... More 

Hong Kong
Top Contributor
54 reviews 54 reviews
39 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed April 3, 2015

We drove from Muscat and it was very easy to find. The hotel is not located next to the beach or downtown. It is at the entrance of the city where you can easily park your car. We took the car and went for dinner at Sahari restaurant that we found on tripadvisor. Food was very good with view on... More 

Was this review helpful? Yes
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Guest, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are indeed delighted to note of your positive experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated. We thank you for your... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed April 3, 2015

Nice hotel in Sur (not many available). High occupancy with many tourists. Clean, good food and excellent service. Very friendly. Espacious rooms with comfortable beds. Baby cots available. Sailing atmosphere. Serves beer & wine. Recommendable

Was this review helpful? Yes
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Guest, We sincerely thank you for choosing to stay with us at Sur Plaza Hotel during your recent trip to Sur. We have noted your comments on www.tripadvisor.com and thank you for sharing your comments. We thank you for your special comments relating to food and beverage, service and exceptional value for money offered by us. No doubt these... More 

Muscat, Oman
1 review
4 of 5 stars Reviewed March 24, 2015

We were welcomed by friendly yet professional staff. Our rooms were neat and clean, and the staff resolved issues such as power bars we needed, immediately. The food was good, with great variety. We enjoyed taking advantage of the pool area, which was also neat and tidy. All staff members we dealt with spoke English well and all added to... More 

Was this review helpful? Yes
OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are indeed delighted to note of your positive experiences with us which you have taken the time to place on www.tripadvisor.com website. This is indeed very much appreciated. We thank you for your... More 

Perth, Australia
Top Contributor
94 reviews 94 reviews
55 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed March 9, 2015 via mobile

The hotel is located on the outskirts of town with not much in the way of shops or restaurants around the hotel. Its a basic hotel, however I found the rooms clean. The safe did not work in the two rooms we had booked but the staff came to the room shortly after we reported it and changed them. Most... More 

Was this review helpful? Yes 2
OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel Many thanks for choosing to stay at Sur Plaza Hotel during your recent stay with us. We have noted your comments and will absorb as very positive and constructive comments in view of improving ourselves. We sincerely apologize in the event the room safe did not work at time of check-in although later... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 3, 2015

We were quite taken aback by the entrance foyer of this hotel. We experienced great service and an excellent buffet dinner. It was very quiet but unfortunately there was a slight smell of smoke in Room 322.

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OmanHotels, Manager at Sur Plaza Hotel, responded to this review

Dear Guest, We sincerely thank you for choosing to stay with us at Sur Plaza Hotel during your recent trip to Sur. We have noted your comments on www.tripadvisor.com and thank you for sharing your comments. We extremly Sorry for the inconvinece caused having a smoking room, and also same time I would like to suggest you to make a... More 

Muscat, Oman
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 30, 2015

We recently spent a couple of nights at the Sur Plaza Hotel on a break from our home in Muscat. This was primarily to check out the locations of various attractions on the way to and from Sur so we could work out trips our visitors could do - and also to do some sight-seeing ourselves. The hotel was ideal... More 

Was this review helpful? Yes
OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. we are indeed delighted to note of your positive experiences with us which you have taken the time to place on www.tripadvisor.com website. This is ineed much appreciated. Out of your experiences, we have... More 

Beaconsfield, United Kingdom
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 13, 2015

We stopped there to visit the turtle nature reserve which in fact is about 40 minutes drive. We arrived early afternoon. First thin I noticed an all pervading musty smell. Second I asked if they had a garden outdoor area and I was NO. So we spent all the afternoon and evening in this rather "Spartan" dark room when we... More 

Was this review helpful? Yes
OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel We sincerely thank you for choosing to stay with us at Sur Plaza Hotel during your recent trip to Sur. We have noted your comments on www.tripadvisor.com and thank you for sharing your comments. Please accept our sincere apologies for not being able to provide you with accurate information concering outdoor relaxation area.... More 

Witham, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 8, 2015

The location is on the outskirts of Sur not ideal for the tourist .This hotel has little of interest within walking distance.This hotel is on four floors with a small pool and garden area.The rooms are small and basically furnished Hair dryer in the bathroom Staff were business like and helpful.

Was this review helpful? Yes 1
OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel Many thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. We have noted your comments placed on www.tripadvisor.com website and indeed thank your for the comments. We are centrally located in Sur suited to the business and leisure traveller. Within minutes of the hotel, one could visit... More 

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