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All 5 Sur hotels

Sur Plaza Hotel

3.0 of 5 Hotel   |   P. O. Box: 908, Sur 411, Oman
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Sur Plaza Hotel
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Ranked #2 of 5 Hotels in Sur
A recent review
3 of 5 stars reviewed 3 weeks ago
AnujSethi Chennai, Tamil Nadu, India
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158 reviews from our community

Traveler rating
    9
    78
    58
    11
    2
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22
76
5
13
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chennai, Tamil Nadu, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stopped over from Muscat enroute to Sur and Wadi Shab. The pool was clean but packed; perhaps should consider building a bigger pool. Room taken on 3rd floor facing the pool side; was neat and clean - extra bed was also provided. Bar was decent with complementary games at the pool table. Dinner was average and portions reasonable. Good variety... More

Was this review helpful? Yes 1
OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel Firstly, our sincere appreciation for choosing to stay at Sur Plaza Hotel. We are indeed delighted to note that your stay with us was comfortable and enjoyable. All your comments are well noted. Although you were satisfied with the room and our cuisine, we will make an extra effort to improve and develop.... More

Muscat, Oman
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

Had a very good time. The cost paid was OMR 40/- (USD 103.889/-) for a standard double room and the cost included breakfast for 2. The rooms were well furnished and clean. The hotel interiors were excellent. It lacked a little on the service part as they had no baby cots and the staff needed a few reminders on any... More

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OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear Guest, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay with us during your recent visit to Sur. We are indeed delightd to note that you have taken time to place your experiences with us on www.tripadvisor.com which of positive note. Please accept our sincere apologies in the event a baby cost was not... More

Muscat, Oman
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed June 29, 2014

The hotel is well maintained but to motivate more travellers they may consider revising their prices a bit lower. But then, I also understand that with lower prices the facility might be downgraded too. It's kind of fairly priced if one looks at it in totality but they can do better considering the old setup. Nice breakfast setup, good pool.... More

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OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Ramadan Greetings from Sur Plaza Hotel Please accept our sincere appreciation for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. We are indeed delighted to note overall you enjoyed your stay and also have shared your experiences on www.tripadviosr.com. Your comments and feedback is of utmost importance to us and is being viewed... More

Arrowtown, New Zealand
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 28, 2014

We stayed there for 1 night while on our 3 day tour of Oman. Our room was awful, looked out onto a dirt bank, no view at all. The air conditioning unit in roof rumbled all night, didnt get much sleep. Bar area dark, needs updating especially lighting. Dining room was clean, food average. Pool needed a dam good clean... More

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OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel We thank you for your recent visit to Sur Plaza Hotel and also for sharing your comments which highlights areas for improvement and moreover provided us with an opportunity to do so. We are dissapointed that you were not provided with a room of your choice and view. All our rooms face either... More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 21, 2014

This is a good hotel, only thing is it is a bit over priced for a 3 star hotel, comparatively best of available in Sur region at a little over 90$. Keep this and Sur Beach Resort as alternatives in this region. Room is good with very good wifi.

Was this review helpful? Yes
OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel We sincerely thank you for choosing to stay with us during your recent visit to Sur. also, we are delighted to note you enjoyed your stay with us and sharing your experiences on www.tripadvisor.com website. Your comments are well noted and indeed will be passed down for the staff for feedback. We look... More

Muscat, Oman
Top Contributor
60 reviews 60 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 25, 2014

The hotel is a decent place and good for the price charged. Friendly staff, neat & clean rooms. The breakfast was good. We enjoyed at the pool side. Its centrally located so easy to get there as well.

Was this review helpful? Yes
OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel Please accept our since thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. We have noted your comments placed on www.tripadvisor.com and indeed delighted to note you enjoyed your stay with us. Your comments pertaining to value for money, breakfast and enjoying by the pool side was... More

London, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 23, 2014

We spent one night with my husband and 18-month daughter in March. The welcome from reception staff was not as warm as we were used to receive in the rest of the country. We also had a bad experience for dinner at the restaurant of the hotel where the meat was overcooked and the gambas as well. Breakfast was OK.... More

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OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear Ms. Sandra, Greetings from Sur Plaza Hotel Firstly, please accept our sincere gratitude for your comments relating to your stay with us. We welcome your comments and reviewed as areas for improvement. We sincerely apologize for the service levels offered by our Front office staff during your arrival. Indeed we maintain very high standards in guest service and personally... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 21, 2014

This March, me and my girlfriend had stayed in Sur Plaza Hotel. We had a remarkable stay there. The front desk was very friendly. The Omani person seems to be knowing many languages. He was really nice. The lady at the reservation had helped us with some useful information regarding the places around Sur. Mr. Pilly (I guess that was... More

Was this review helpful? Yes 1
OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel Please accept our sincere thanks for choosing to stay at Sur Plaza Hotel during your recent visit to Sur. Judging by your comments placed on www.tripadvisor.com, we are delighted to note that you enjoyed your stay with us and specially the service offered by our team. Highlighting of individuals who have provided memorable... More

Munich, Germany
Top Contributor
186 reviews 186 reviews
44 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed April 20, 2014

As we were on a round trip from Muscat to Sur and back via the Wahib Sands and Ibra, we were looking for a clean and simple restaurant to have our lunch break. Good simple fare is served here with the Biryani with fish the clear recommendation for future patrons!

Was this review helpful? Yes 2
OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear Mr. H Wolfgang, Greetings from Sur plaza Hotel Please accept our sincere thanks for choosing to visit Sur Plaza Hotel during your recent trip to Sur. We indeed hope that you enjoyed the rugged and natural beauty of Sur. We indeed appreciate your comments relating to our Oyster's Restaurant and the cuisine we served. Our food and bevarege team... More

Polis, Cyprus
Top Contributor
164 reviews 164 reviews
41 hotel reviews
142 helpful votes 142 helpful votes
3 of 5 stars Reviewed April 19, 2014

Our room was basic, but comfortable. Food was OK BUT the Reception Staff need to go to a charm school. Lady who checked us in was efficient but FAR FROM FRIENDLY. When we checked out we were told to 'Have a nice day.' but I think the words stuck in the female Receptionist's throat. The pool area was pleasant and... More

Was this review helpful? Yes 3
OmanHotels, General Manager at Sur Plaza Hotel, responded to this review

Dear guest, Greetings from Sur Plaza Hotel Please accept our sincere gratitude for choosing to stay with us during your recent visit to Sur. We have indeed noted your comments being placed on www.tripadvisor.com and improvements will be done accordingly. Improving pronunciation and english as a second language is an on going effort being made by us in supporting local... More

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Additional Information about Sur Plaza Hotel

Address: P. O. Box: 908, Sur 411, Oman
Location: Oman > Ash-Sharqiyah Governorate > Sur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sur Plaza Hotel 3*
Number of rooms: 92
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Also Known As:
Sur Plaza Hotel Oman

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