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Crowne Plaza Resort Salalah

5.0 of 5 Al Khandaq St, Salalah 211, Oman
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Certificate of Excellence 2014
Crowne Plaza Resort Salalah
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Crowne Plaza Resort Salalah
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281 reviews from our community

Traveler rating
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    49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Muscat, Oman
Top Contributor
78 reviews 78 reviews
17 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This was the first time in Salalah, the best thing ever is when I was just a few steps from the mountains and the sea in same time. I have enough time to go to bed and watch the movies with my family and the best thing ever when I was just about step in swimming pools.

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Bangalore, India
Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Crowne plaza Salalah is a mere three star hotel in terms of service,rooms and facilities. Check in was smooth but the receptionist gave me a room with twin beds for me and my wife. Had to go and get it changed. Had booked a massage however even after being on time for my appointment,I had to wait and I raised... More

Was this review helpful? Yes 2
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review regarding your overall experience during your recent visit to Crowne Plaza Resort Salalah. Please accept my sincerest apologies for the shortfalls and discomfort you experienced during your recent stay. I have gone through every detail of your feedback. At Crowne Plaza, we take such... More

Salalah, Oman
1 review
3 of 5 stars Reviewed 6 days ago NEW

The hotel itself was enjoyable. The beds were comfortable which was a good thing after a long day of work. The rates are a little high depending of where you are coming from with the exchange rate. The breakfast was good and plentiful, but the only complaint about breakfast was that the omelet cook was never there when it opened.... More

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Please accept our sincerest apologies for the internet and check out issues you experienced. We understand the discomfort this had caused you. The problems that you mentioned to me have been brought to the attention of the concerned department head and appropriate action will surely be taken. While the lack of service you experienced is unusual and not... More

High Wycombe
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

A little out of town and the transport (taxi) was not cheap. In fact nothing to do with the hotel was cheap. Meals were excellent, varied and well presented. Beautiful environment with excellent pool facilities. "Pub" facility was just about adequate, though it would be a loss leader in most western countries.

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for your wonderful remarks. We are glad that you are delighted with your stay with us. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guests expectations. This is why a wonderful review like yours is our own success story. We are looking forward with pleasure to be... More

Cape Town Central, South Africa
Top Contributor
59 reviews 59 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 3 nights.Location on the beach is excellent. Lifeguards on duty, for safer swimming at both pools and the Sea. Very attractive reception and public areas, rooms are average. Best beds that we experienced on our Oman trip and everything you need re toiletries etc. Very helpful staff, especially at the restaurant and housekeeping. Quality of food was... More

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Mr. Steve, Thank you for your detailed review of our hotel. When reading appreciation words like the ones you have written makes me feel very proud of all our team members especially the team whom you have mentioned in your review. However, we certainly apologize that some aspects were not to your liking. We are disappointed to read about... More

Kuwait
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First off, this is a beautiful location. I have visited Salalah twice in the past ten months and the outside area at the Crowne Plaza really is something to marvel at. As a 5star, naturally, this hotel is not cheap. But it's worth going for a day even if you are staying in a cheaper hotel outside. Why anybody would... More

Was this review helpful? Yes 2
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you for your detailed review of our hotel. Thank you very much for choosing Crowne Plaza Resort Salalah for your recent stay and for taking the time to share your opinion with other TripAdvisor users. It gives me great pleasure to learn that you have enjoyed your stay and that it has exceeded your expectations in many... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

High price for moderate service. Contraversial information provided by staff. We were given a room with "parking view" ,I gave the reception my IHG number but not yet seem my points ceeditted to my account.clean hotel.however price high

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you for taking the time to post a review of our property. Please accept our sincerest apologies for the inconvenience you experienced. Rest assured that this matter will be looked into. Again, we do apologize and regret that this impacted your experience at our hotel. However, we would like to thank you for leaving a positive feedback... More

Jeddah, Saudi Arabia
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is excellent, on the beach and very close to the city attractions and city center and also 10 minutes from airport. Free airport shuttle and free wifi. Spacious room. Comfortable bed. Excellent room cleaning and service. Very nice health club with excellent and professional massage therapist Eva. Many thanks for her and for the room cleaning service person.... More

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for taking a moment of your time to post a detailed review regarding your recent stay at the Crowne Plaza Resort Salalah. We are very pleased to receive your review and your excellent feedback. However, we certainly apologize that some aspects were not to your liking. We are glad to see that you left... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Everything is gorgeous in this hotel! Situated in a very quite area between plantations and beaches. Rooms are very pleasant, staff are very friendly and helpful, excellent food in the restaurants, beautiful pools, lawn and beaches.

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, I wish to convey my gratitude for choosing Crowne Plaza Resort for your recent visit to Salalah. We are very pleased to know that you have enjoy your recent stay with us. We try to create Great Hotels Guests Love and appreciate your comments about our entire hotel specifically our location and amenities such as the rooms, friendly... More

Muscat, Oman
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

House Keeping is funny. I was calling and getting a message that guest has check out and phone was disconnecting... there was very bad smell on the beach................................................................

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you for taking the time to post a review of our property. Please accept our sincerest apologies for the inconvenience you have experienced. We understand the discomfort this caused you. Rest assured that this matter will be looked into. Again, we do apologize and regret that this impacted your experience at our hotel. To better assist you... More

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Additional Information about Crowne Plaza Resort Salalah

Address: Al Khandaq St, Salalah 211, Oman
Phone Number:
Location: Oman > Dhofar Governorate > Salalah
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Resort Salalah 5*
Number of rooms: 153
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Also Known As:
Crowne Plaza Resort Salalah Hotel Salalah
Crowne Plaza Salalah
Crowne Plaza Hotel Salalah

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