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Crowne Plaza Resort Salalah

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Al Khandaq St, Salalah 211, Oman
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Crowne Plaza Resort Salalah
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Crowne Plaza Resort Salalah
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414 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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1 review
1 of 5 stars Reviewed yesterday NEW

The only thing I liked about the hotel is the location. The service is not that great considering it is a 5 star resort. When we arrived the AC was not working the room was hot. I ordered a cake to be available when we arrive to be a surprise for my wife. It was not there and they delivered... More 

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Seeb, Oman
Level Contributor
11 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

It's one of the oldest property at Salalah in Oman. Located away from the busy streets of the city, the place is calm and quiet. It has its own beach. When in Salalah don't miss staying few days at this hotel. They have good meeting rooms for business travellers. Place can be very crowded during July and August.

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Dubai, United Arab Emirates
Level Contributor
7 reviews
7 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

The hotel has a good location on the beach. The hotel is a bit old but the room are standard for Crown Plaza. The pool is nice. The tennis courts are in great condition. The main problem we found was the staff at the main restaurant. They were completely lost although the restaurant was not even full. They were finding... More 

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Dubai, United Arab Emirates
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had three nights here. We arrived with no luggage as we flew from Dubai via Muscat, in future will take direct flights. Quick check-in from very welcoming staff who took the details of our luggage to chase up for us. We were up graded to a junior suite which was amazing! Well laid out and very clean with all... More 

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Hereford, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Recently stayed overnight on a business trip in the Crowne Plaza, Salalah. I spend a lot of time in Salalah and have tried ALL the good hotels.....the Crowne Plaza is the best overall. In particular the staff are exceptional and the location is superb.

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Fareham
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Room clean comfortable with all the facilities we expected and required. Where ever one went in the hotel the staff were friendly and helpful from housekeeping right up to management, they all made us feel it was important to them that we had a good time - thank you. Of particular note Katerina in the restaurant management was very welcoming,... More 

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for your feedback on Tripadvisor and choosing Crowne Plaza Resort Salalah for your recent stay. We are delighted to hear that you enjoyed the services offered and found the place offers good value for money. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are... More 

Manama, Bahrain
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Taking in account the limited number of 5 stars hotels in Salalah, Crowne Plaza is considered one of the best choices. Good location and nice service. However, as the case with everything in Salalah, everything will be ignored till the season start, this includes the maintenance .. I noticed that there were some maintenance job were carried on to be... More 

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Warm greetings from Salalah....the city of Frankincense! We thank you for posting this detailed review on your stay with us at Crowne Plaza Resort Salalah and we are delighted to read such an overwhelming comment. Thank you for your detailed review placed on TripAdvisor. At Crowne Plaza we continuously strive to improve our services based on our guest... More 

Muscat, Oman
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed for a period of 4 nights. We booked 2 rooms (for 3 adults & 2 kids). Despite booking a month in advance & request, we're not given interconnecting rooms which was a bit disappointing. We had issues while ordering Suhoor menu (despite complaint they never brought complete Suhoor for 2 ppl). Despite these lowlights, overall it was an... More 

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for your feedback on Trip advisor and choosing Crowne Plaza Resort during your recent visit to Salalah during Ramadan. The team at Crowne Plaza Salalah is happy to know that you had a pleasant and relaxing stay overall, and you appreciate our courteous staff. We have also noted the areas that had a negative... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay and experience in this hotel was great and I'm entirely Satisfied with the services I got. Rooms are clean and comfortable. Front desk reception is very helpful, profesional and friendly. Resort's Facilities are superb. Breakfast and food served is good while the service provided at the Restaurant is really appreciative. I would like to stay in this property... More 

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you for your time writing this review and choosing Crowne Plaza Resort Salalah for your recent stay. We try to create Great Hotels Guests Love and appreciate your comments about our rooms, service and staff. We have a great team working in the hotel and we will relay your positive comments to all of them. We are... More 

Muscat, Oman
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this property for three nights. The resort is around 10 minutes drive from the airport. The check-in was very slow and when we finally got our room , it was a twin room (we had booked King superior room). The room opens to the garden area and the beach which was really good. There are 2-3 restaurants... More 

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you for your detailed review of our hotel. We certainly apologize that some aspects were not to your liking. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. When reading appreciation words like the ones you have written to me makes me feel very... More 

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