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Crowne Plaza Resort Salalah

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Al Khandaq St, Salalah 211, Oman
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1 room 1 guest
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Crowne Plaza Resort Salalah
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424 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Emirate of Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We felt comfotable as soon as we arrived.The staff is wonderful! From the lady who cheked us in,Sharmila ,to the resturant supervisor Jims, resturant hostess Katrina and finally but not the least, Mr Darshana, front desk supervisor!No request was too small for them ...they really went out of their way to make our stay most comfortable and very memoroable indeed!Like... More 

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Level Contributor
93 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is one of the best resorts in Salalah. But not the No1. It is getting old a bit. Also very crowded. Excellent for families if you have kids and want something crowded. But if you need relaxation amd calm atmosphere this is not the right choice. Although they have limited resturants 2 resturants only. That need to be reviewed.... More 

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for taking a moment of your time to post a review regarding your recent stay at the Crowne Plaza Resort Salalah and for giving us a higher rating. We are very pleased to receive your review and your excellent feedback. Thank you too for your suggestions regarding on our services and facilities that require... More 

Muscat Governorate, Oman
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for three nights in a junior suite. Room was sea facing and very nice. If anything a bit dated but clean. Breakfast was good. The buffet at the pool restaurant was good value on an evening. A few blips during our stay but I have to stay Katrina I think in breakfast and the buffet saved the day. Pool... More 

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for choosing Crowne Plaza Resort Salalah for your recent stay and for taking the time to share your opinion with other TripAdvisor users. It gives me great pleasure to learn that you have enjoyed your stay and that it has exceeded your expectations in many ways. Thank you for your kind words about the... More 

Dubai
Level Contributor
94 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago

There are not too many options in Salalah so far good hotels are concerned. Out of the few available the Crowne Plaza is undoubtedly a good choice. Yes the place is not very new but it is well maintained and location wise very well situated particularly if you are going there on business trip like I did. The room I... More 

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for your word of appreciation on the hospitality you have received during your recent visit to Crowne Plaza Resort Salalah. When reading appreciation words like the ones you have written to me makes me feel very proud of all our associates. Additionally, thank you for the fact, that you have shared such an enthusiastic... More 

Kuwait City, Kuwait
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

overall the hotel is excellent for having a family vacation ,it is well equipped with Garden games and nice pools ,I would recommend it to any family vacation purposes Hotel guys are very friendly and helpful . The only draw back is that they need to make few renovations as If I compared it to Crowne Plaza Abudhabi for example... More 

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Montreal, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a platinum IHG member who has been traveling for over 20 years and has stayed at hundreds of hotels, I can happily say that this is one of my favorite hotels to stay in the world. All the workers always have smiles on their faces and are willing to help you out with whatever you need. The hotel also... More 

Was this review helpful? Yes 3
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really liked that place. Its the best place where to relax. There is sport centre, swimming pools, wifi, delicious food, private beach. Also children have their place where they can play and swim. A lot of space for lying everywhere.Perfect and safe!

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Crown Plaza Resort Salalah for 3 nights, which was a great weekend stay in Salalah. What I liked about this resort is the friendly staff at the reception and restaurants, the clean rooms and comfortable beds, the sea view from the room and the efficient free wifi. The only negative point was the darkness in the... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Salam im from kuwait Visited salalah this month only with my family Crowne plaza the best resort..rooms are small but neat and clean .. Staff perfect and very friendly.. specially staff members katrina And suleman ... Need to put some more food stuffs in breakfast..rest all amazing..thankss

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, We thank you for posting this detailed review on your stay with us at Crowne Plaza Resort Salalah and we are delighted to read such an overwhelming comment. It is only through such valuable comments we can assure that our services match the standards and expectation of our guests. At Crowne Plaza we continuously strive to improve our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The only thing I liked about the hotel is the location. The service is not that great considering it is a 5 star resort. When we arrived the AC was not working the room was hot. I ordered a cake to be available when we arrive to be a surprise for my wife. It was not there and they delivered... More 

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Yousef, Thank you for taking the time to post a review of our property. Please accept our sincerest apologies for the air conditioning issue and restaurant services you experienced. We understand the discomfort this has caused you. Rest assured that this matter will be looked into. Again, we do apologize and regret that this impacted your experience at our... More 

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