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All 17 Salalah hotels

Crowne Plaza Resort Salalah

5.0 of 5 Hotel   |   Al Khandaq St, Salalah 211, Oman
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Ranked #4 of 17 Hotels in Salalah
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
NNDDHH Jeddah, Saudi Arabia
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273 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jeddah, Saudi Arabia
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location is excellent, on the beach and very close to the city attractions and city center and also 10 minutes from airport. Free airport shuttle and free wifi. Spacious room. Comfortable bed. Excellent room cleaning and service. Very nice health club with excellent and professional massage therapist Eva. Many thanks for her and for the room cleaning service person.... More

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for taking a moment of your time to post a detailed review regarding your recent stay at the Crowne Plaza Resort Salalah. We are very pleased to receive your review and your excellent feedback. However, we certainly apologize that some aspects were not to your liking. We are glad to see that you left... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Everything is gorgeous in this hotel! Situated in a very quite area between plantations and beaches. Rooms are very pleasant, staff are very friendly and helpful, excellent food in the restaurants, beautiful pools, lawn and beaches.

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, I wish to convey my gratitude for choosing Crowne Plaza Resort for your recent visit to Salalah. We are very pleased to know that you have enjoy your recent stay with us. We try to create Great Hotels Guests Love and appreciate your comments about our entire hotel specifically our location and amenities such as the rooms, friendly... More

Muscat, Oman
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

House Keeping is funny. I was calling and getting a message that guest has check out and phone was disconnecting... there was very bad smell on the beach................................................................

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you for taking the time to post a review of our property. Please accept our sincerest apologies for the inconvenience you have experienced. We understand the discomfort this caused you. Rest assured that this matter will be looked into. Again, we do apologize and regret that this impacted your experience at our hotel. To better assist you... More

Dubai
Top Contributor
61 reviews 61 reviews
48 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights to use as a base for exploring the area. The hotel is fine, but nothing really special. The location on the beach is great, and about 10 minutes from the centre of town and the airport. Staff are helpful and friendly, and the rooms are a decent size, with comfortable beds. However, at a... More

Was this review helpful? Yes 2
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for taking a moment of your time to post a review regarding your recent stay at the Crowne Plaza Resort Salalah. We are very pleased to receive your review and your feedback regarding our rooms and Facilities. We always take such reviews constructively and rest assured we will try to work on our product... More

Kuwait
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Needs to upgrade the facilities available. Felt like paying a 5 star fee for 3 star service. Everything around and in the hotel looks dull and is in need of serious renovation. The concerned people need to travel to the best resorts in Oman and learn a few things in managing a resort or rethink the price quoted for the... More

Was this review helpful? Yes 2
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Mr. Ravi, I would like to take this opportunity to thank you for contacting us regarding your overall experience during your recent visit to Crowne Plaza Resort Salalah. Please accept my sincerest apologies for the shortfalls and discomfort you experienced during your recent stay. I have gone through every detail of your feedback. At Crowne Plaza, we take such... More

Winterthur, Switzerland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

It's already some time ago we have been to the Crown Plaza Resort in Salalah. It was already our second stay there. Two years ago, the hotel was 4*, nowadays it's a 5*. But honestly, I didn't recognise any differences between my two stays. It is a nice hotel, with nice rooms, comfortable beds, beautiful garden, generous breakfast and tasty... More

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, I would like to take this opportunity to thank you posting a review regarding your overall experience during your recent visit to Crowne Plaza Resort Salalah. By analyzing your written comments, I realized that you did not fully enjoy your stay in our hotel. First and foremost please accept my sincere apologies for the shortcomings you have encountered... More

Salalah
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed August 17, 2014

Great location. Overpriced and more than a little strange. Swimming pool is nuts with a rope over it.Taxi drivers outside can be a tad too full on or just plain abusive. The ever increasing gym prices are amazing for worse and worse commitment to local/regular clients. Waitering staff who have been told to dress up as Omanis is a bit... More

Was this review helpful? Yes 2
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Ms. Fiona, Thank you for your detailed review of our hotel. We certainly apologize that some aspects were not to your liking. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are disappointed to read that you did not enjoy our services and facilities. Despite... More

Dubai, United Arab Emirates
Top Contributor
127 reviews 127 reviews
20 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed August 17, 2014

this is second visit to Salalah and second stay in this lovely resort . to start by informing those who don't know that visiting Salalah during the month of August is different and is a must , this is the month when all Salalah mountains dress in green and weather in this month is more as in London foggy and... More

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, I wish to convey my gratitude for choosing Crowne Plaza Resort for your recent visit to Salalah. We are very pleased to know that you were satisfied with the quality of our services and facilities and that you had a safe and comfortable trip back. Thank you for your detailed review of our hotel. When reading appreciation words... More

Dubai, Vereinigte Arabische Emirate, Naher Osten
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 1, 2014

Stayed at the crowne plaza for 2 nights, but so wish it could have been 2 weeks Clean rooms, friendly and helpful staff (esp Mr. Dharansana at the reception) and the most amazing location. Only criticism is that the lunch buffet at the dolphin restaurant could have been better.

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for taking a moment of your time to post a review regarding your recent stay at the Crowne Plaza Resort Salalah. We are very pleased to receive your review and your excellent feedback regarding our rooms and helpful staff. Also, I appreciate your feedback regarding the buffet service at our Dolphin restaurant. We always... More

Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

Stayed there for two nights. The hotel had some of the friendliest staff that I have ever encountered. Special thanks to the Mr. Dharansana for giving us a room with a view of the Arabian Sea. If I should ever go back to Salalah again, then I know for sure where I will be staying!

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Mr. Mohammad, Thank you very much for having stayed with us and for your kind and affirmative review placed on TripAdvisor. At Crowne Plaza Resort Salalah, we do our upmost to provide each of our Guests with truly marvelous experience. Therefore I am delighted to learn that you have enjoyed your stay with us and appreciate our staff courtesy... More

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Additional Information about Crowne Plaza Resort Salalah

Address: Al Khandaq St, Salalah 211, Oman
Phone Number:
Location: Oman > Dhofar Governorate > Salalah
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Resort Salalah 5*
Number of rooms: 153
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Also Known As:
Crowne Plaza Resort Salalah Hotel Salalah
Crowne Plaza Salalah
Crowne Plaza Hotel Salalah

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