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Crowne Plaza Resort Salalah

5.0 of 5 Al Khandaq St, Salalah 211, Oman
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Crowne Plaza Resort Salalah
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Crowne Plaza Resort Salalah
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325 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portsmouth
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

If it's a hotel to relax in this one is a good one. Very friendly staff with quiet rooms. The Dolphin Restaurant on the beach front is great but the menu for the evening is buffet style so if your after a more comprehensive menu this is not for you. The breakfast is very good with a wide choice. The... More 

Was this review helpful? Yes
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you for your time writing this wonderful review about Crowne Plaza Resort Salalah. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding to know that you had a relaxing vacation. Your compliments about finding our hotel as relaxing is well appreciated. We have taken note of your suggestions... More 

ireland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

we were at Crown Plaza for couple of nights. It was amazing the beach front was superb love the food at Dolphin Beach. Salalah city is very nice Oman people so nice. this large hotel really maintained very well. Darbath coffee shop has very nice overlooking seaside and pool is nice too.business center is operating 24hrs and it helps to... More 

Was this review helpful? Yes
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you for your time writing this wonderful review about Crowne Plaza Resort Salalah. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding to know that you had a relaxing winter vacation. Your compliments about our location including the beach and beautiful surroundings as well as the pool are... More 

Milan, Italy
Top Contributor
121 reviews 121 reviews
36 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 1 week ago

After a week spent at this hotel I can say it surely has some pro, but also cons. Starting from good things, for sure it has a great location (the best among the 4/5 stars hotel in the area): not far from the city/city center, directly looking on a white-sand beach (during the day you can walk for miles without... More 

Was this review helpful? Yes
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, First and foremost, I would like to take this opportunity to thank you for choosing Crowne Plaza Resort Salalah for your recent visit to Salalah, Oman. Based on your comments, I realize that you did not fully enjoy your stay in our hotel. We are glad to see that you left some feedback on what you liked as... More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Crowne Plaza for a couple of nights on our first visit to Salalah and what a fabulous location and stay. The choice of relaxing by a great pool or on a great private beach was superb. From the minute we arrived the staff were very friendly and efficient so we got what we wanted from the... More 

Was this review helpful? Yes
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for your wonderful remarks. We are glad that you are delighted with your stay with us. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guests expectations. This is why a wonderful review like yours is our own success story. I am very pleased to learn that you... More 

wassenaar
Top Contributor
52 reviews 52 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For several years now we wanted to visit Salalah and finally we did. We decided to stay in the Crowne Plaza and we are glad we did. When we arrived they upgraded us to a villa with three bedrooms and that was great. If you are a family with children I highly recommend these nice villas. We were a bit... More 

Was this review helpful? Yes 2
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for your feedback on Tripadvisor and choosing Crowne Plaza Resort Salalah for your recent stay. We are delighted to hear that you enjoyed our hotel facilities such as the beach, pool and the Villas. Your feedback about our services and our friendly staff is extremely rewarding. We at Crowne Plaza work towards a simple... More 

Luxembourg
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For the second part of our visit to Oman we flew south to Salalah to stay at the Crowne Plaza Resort. Following our stay at the opulent Al Bustan Palace in Muscat it took a day or two to adjust. The main adjustment was the breakfast which was rather simple and not too well organized with staff sometimes lacking in... More 

Was this review helpful? Yes
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, I am happy to know that you had a pleasant and relaxing stay overall. We are delighted to read such an overwhelming comment and appreciate your wonderful feedback about our beach and pool facilities, our friendly staff at the Beach restaurant as well as Salalah in general. We have also noted the areas that had a negative impact... More 

Doha, Qatar
Top Contributor
93 reviews 93 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

wonderful grounds, clean beach, good clean sea conditions. Pleasant but under staffed in Dolphin restaurant. 2-3 star cafeteria atmosphere in breakfast room with Germans (gannets) dominating food supplies, AND walking out with handfuls of food that were presumably their lunch, not included in their all inclusive holiday. All staff TRIED but totally overwhelmed,so at times it was a bit shambolic.... More 

Was this review helpful? Yes
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, We are so pleased to know that you have enjoyed your stay. Thank you very much for taking a moment of your time to post a review regarding your recent stay at Crowne Plaza Resort Salalah. We are happy to know that you were satisfied with the quality of our services. I appreciate your wonderful remarks about our... More 

Calgary
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Keep your expectations to a 3 star hotel and you will be pleased. It's a basic hotel with a nice beach, but probably not of the typical Crowne Plaza calibre. It's clean with a comfortable bed, but the service from the staff at reception is horrible. We gave a week's notice that due to flight changes beyond our control (flying... More 

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, First and foremost, I would like to take this opportunity to thank you for choosing Crowne Plaza Resort Salalah for your recent visit to Salalah, Oman. Based on your comments, I realize that you did not fully enjoy your stay in our hotel. We are glad to see that you left some feedback on what you liked as... More 

London
Top Contributor
63 reviews 63 reviews
57 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Mainly Europeans (Germans) on all inclusive deals so the evening meals were buffets with towels on sun loungers from early morning. Child friendly, with a pool and splash area, table tennis etc.The room was fine, the food a little disappointing. For the prices charged fresh orange juice ought to be freshly squeezed. Service in restaurants slow. Could have been a... More 

Was this review helpful? Yes
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, We thank you for posting this detailed review on your stay with us at Crowne Plaza Resort Salalah. It is only through such valuable comments we can assure that our services match the standards and expectation of our guests. Thank you for appreciating our facilities such as the rooms, pool & splash area. At Crowne Plaza we continuously... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

An excellent resort with large area. Very friendly and helpful staff but it seems the resort is bit under-staffed and therefore service is bit slow. Rooms, specially the executive Suites are very nice with the lovely ocean view, but little oldish look. Restaurants are good. Dolphin Restaurant needs special mention. Our overall staying experience is excellent.

Was this review helpful? Yes 1
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, At the outset let me convey my sincere gratitude for posting a positive review and I really appreciate your feedback. Our goal is to continue to improve our services to ensure that we offer the best of services standards which you expect. Hence, I would like to thank you for your feedback on what you liked as well... More 

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Additional Information about Crowne Plaza Resort Salalah

Address: Al Khandaq St, Salalah 211, Oman
Phone Number:
Location: Oman > Dhofar Governorate > Salalah
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Resort Salalah 5*
Number of rooms: 153
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Also Known As:
Crowne Plaza Resort Salalah Hotel Salalah
Crowne Plaza Salalah
Crowne Plaza Hotel Salalah
Hotel Style:
#1 Spa Hotel in Salalah
#4 On the Beach Hotel in Salalah
#5 Luxury Hotel in Salalah

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