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Crowne Plaza Resort Salalah

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Al Khandaq St, Salalah 211, Oman
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1 room 1 adult
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Crowne Plaza Resort Salalah
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482 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

The resort is dated and needs renovation. There are only two restaurants in the whole resort and the restaurant by the beach don't serve anything on Saturdays before 12pm. However, two redeeming points for this resort are the great staff and the good beach. Sabel, Agnes, Sulaiman were all friendly and made sure their guests felt welcome and attended to.... More 

Helpful?
1 Thank Ryann D
Aarhus, Denmark
1 review
5 of 5 stars Reviewed 6 days ago NEW

Even though I went there on a business trip, it always feel like vacation, when I am visiting Crowne Plaza, Salalah. The view is very nice and the hotel staff is very friendly and helpful. The also value IHG Elite members with some very nice rooms.

Helpful?
Thank Ole R
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Elite member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manuel Levonian General... More 

UK
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent 5 nights there, partly at the end of a group tour of Oman and the rest a private extension to do some diving. The hotel is very plush, and the staff very helpful and pleasant. There is free water in the rooms and fast, free wi-fi throughout the hotel. It was hot and sunny – high 20s to... More 

Helpful?
Thank Thurza_Child
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. On the other hand, we appreciate your comments and will share these with our team so that we can continue to improve our services. We do... More 

Beirut, Lebanon
1 review
5 of 5 stars Reviewed 1 week ago

very good experience, great staff, attention to details. the rooms are very well kept and room service is on time. i would definitely come again when i visit Salalah and recommend for future country visitors.

Helpful?
Thank joseph b
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manuel Levonian General Manager More 

Manchester, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very helpful staff, simply the best, they go the extra mile to ensure that all is fine. Stayed for a week and enjoyed every minute. Well worth staying and I hope to revisit one day. Had a issue with sunburn, my own fault, hotel nurse and staff fantastic, sorted a consutation with a dermatologist ( £5) and all the follow... More 

Helpful?
Thank Alan S
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manuel Levonian General Manager More 

Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 weeks, & am thankful to my Omani colleagues for recommending this place to me. I love the long stretch of unpolluted beach front & endless blue horizons. Reminds me so much of the tropics, although I’m far away in the Middle East. The rooms are very well maintained, relatively quiet & the bed is comfortable.... More 

Helpful?
Thank Lee-Ann_mykl
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manuel Levonian General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is excellent. good facilities. No probs with early check in...everything went smooth here. except for the food. I had buffet dinner at the beach restaurant included in my half board stay. Dinner is average..and the service at the restaurant is average. The sports section is good. also the steam, and the Jacuzzi etc. kids enjoyed the water fountains.... More 

Helpful?
1 Thank 660princec
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manuel Levonian General Manager More 

Perth, United Kingdom
Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed January 2, 2016

I stayed for two minutes on a business trip to Salalah in December. Although I did not make use of all the facilities my room was extremely comfortable and the barbecue/buffet in the beach side restaurant was great with a great ambience. I would highly recommend it.

Helpful?
Thank EGD44
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manuel Levonian General Manager More 

Oman
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 2, 2016

Couldn't fault the bed and that was important specially that I was staying only for a night. Was not able to experience the rest of the resort but with the experience I had, it merit a return and a longer one for that matter as Salalah is beautiful. There's just a lot to see and given that I came for... More 

Helpful?
Thank Leon S
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manuel Levonian General Manager More 

Al Khobar, Saudi Arabia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 28, 2015 via mobile

I decided to have a meal in the main hotel restaurant buffet. The service was terrible. Staff were unfriendly and unwelcoming. Food was at least 2 days old (I could tell from the broken rice seeds), it was pricey, I didn't like the entire experience and probably will not recommend it to anybody.

Helpful?
Thank Sarah A
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of... More 

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