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All 17 Salalah hotels

Crowne Plaza Resort Salalah

5.0 of 5 Hotel   |   Al Khandaq St, Salalah 211, Oman
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Ranked #4 of 17 Hotels in Salalah
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
0123Dave Dubai
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268 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai
Top Contributor
61 reviews 61 reviews
48 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for 2 nights to use as a base for exploring the area. The hotel is fine, but nothing really special. The location on the beach is great, and about 10 minutes from the centre of town and the airport. Staff are helpful and friendly, and the rooms are a decent size, with comfortable beds. However, at a... More

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Kuwait
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Needs to upgrade the facilities available. Felt like paying a 5 star fee for 3 star service. Everything around and in the hotel looks dull and is in need of serious renovation. The concerned people need to travel to the best resorts in Oman and learn a few things in managing a resort or rethink the price quoted for the... More

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Winterthur, Switzerland
1 review
3 of 5 stars Reviewed 2 weeks ago

It's already some time ago we have been to the Crown Plaza Resort in Salalah. It was already our second stay there. Two years ago, the hotel was 4*, nowadays it's a 5*. But honestly, I didn't recognise any differences between my two stays. It is a nice hotel, with nice rooms, comfortable beds, beautiful garden, generous breakfast and tasty... More

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, I would like to take this opportunity to thank you posting a review regarding your overall experience during your recent visit to Crowne Plaza Resort Salalah. By analyzing your written comments, I realized that you did not fully enjoy your stay in our hotel. First and foremost please accept my sincere apologies for the shortcomings you have encountered... More

Salalah
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Great location. Overpriced and more than a little strange. Swimming pool is nuts with a rope over it.Taxi drivers outside can be a tad too full on or just plain abusive. The ever increasing gym prices are amazing for worse and worse commitment to local/regular clients. Waitering staff who have been told to dress up as Omanis is a bit... More

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Ms. Fiona, Thank you for your detailed review of our hotel. We certainly apologize that some aspects were not to your liking. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are disappointed to read that you did not enjoy our services and facilities. Despite... More

Dubai, United Arab Emirates
Top Contributor
125 reviews 125 reviews
20 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 4 weeks ago

this is second visit to Salalah and second stay in this lovely resort . to start by informing those who don't know that visiting Salalah during the month of August is different and is a must , this is the month when all Salalah mountains dress in green and weather in this month is more as in London foggy and... More

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, I wish to convey my gratitude for choosing Crowne Plaza Resort for your recent visit to Salalah. We are very pleased to know that you were satisfied with the quality of our services and facilities and that you had a safe and comfortable trip back. Thank you for your detailed review of our hotel. When reading appreciation words... More

Dubai, Vereinigte Arabische Emirate, Naher Osten
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed August 1, 2014

Stayed at the crowne plaza for 2 nights, but so wish it could have been 2 weeks Clean rooms, friendly and helpful staff (esp Mr. Dharansana at the reception) and the most amazing location. Only criticism is that the lunch buffet at the dolphin restaurant could have been better.

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for taking a moment of your time to post a review regarding your recent stay at the Crowne Plaza Resort Salalah. We are very pleased to receive your review and your excellent feedback regarding our rooms and helpful staff. Also, I appreciate your feedback regarding the buffet service at our Dolphin restaurant. We always... More

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed July 31, 2014

Stayed there for two nights. The hotel had some of the friendliest staff that I have ever encountered. Special thanks to the Mr. Dharansana for giving us a room with a view of the Arabian Sea. If I should ever go back to Salalah again, then I know for sure where I will be staying!

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Mr. Mohammad, Thank you very much for having stayed with us and for your kind and affirmative review placed on TripAdvisor. At Crowne Plaza Resort Salalah, we do our upmost to provide each of our Guests with truly marvelous experience. Therefore I am delighted to learn that you have enjoyed your stay with us and appreciate our staff courtesy... More

Cairo, Egypt
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 28, 2014

As a Platinum Member, I was not looking for anything special, but two things about my first day: 1. My room was not made despite hanging the request on my door for several hours and personally asking the attendant. 2. I was hungry and looking forward to the ‘Id-al-Fitr buffet at the sea-side restaurant, but was seated outside the kitchen... More

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, I wish to convey my gratitude for choosing Crowne Plaza Resort for your recent visit to Salalah. However, we certainly apologize that some aspects fell below your expectations. Rest assured that your feedback will be shared to the concerned department heads and that this will be taken positively to further enhance our products and services. Please accept my... More

San Francisco, California
Top Contributor
54 reviews 54 reviews
53 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed July 18, 2014

This is a great resort hotel outside the town of Salalah. I stayed here recently and enjoyed my stay. Breakfast and the restaurant food were great, and the hotel is a 10 minute drive (or a 5 OR taxi ride) to town and very close to the great Museum of Frankincense Land. The main pool was under maintenance when I... More

Was this review helpful? Yes
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for your word of appreciation on the hospitality you have received during your recent visit to Crowne Plaza Resort Salalah. Thank you for your detailed review of our hotel. We are very pleased to know that you were satisfied with the quality of our services and facilities especially our rooms and food quality. Also,... More

1 review
3 of 5 stars Reviewed June 7, 2014

I am in the hotel for 2 night , will be out today on 7th June 2014 , the hotel is too noisy at night can't sleep in peace and if reception play the music also is too noisy , is not real like other 5 star hotel as everyone know, at Parking valet no one is there to park... More

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Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Mr. Abdulla, I would like to take this opportunity to thank you for contacting us regarding your overall experience during your recent visit to Crowne Plaza Resort Salalah. Please accept my sincerest apologies for the shortfalls and discomfort you experienced during your recent stay especially about the noise and unavailability of the valet parking. I have gone through every... More

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Additional Information about Crowne Plaza Resort Salalah

Address: Al Khandaq St, Salalah 211, Oman
Phone Number:
Location: Oman > Dhofar Governorate > Salalah
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Resort Salalah 5*
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Also Known As:
Crowne Plaza Resort Salalah Hotel Salalah
Crowne Plaza Salalah
Crowne Plaza Hotel Salalah

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