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Hilton Salalah

Certificate of Excellence
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Sultan Qaboos St, Po Box 699, Salalah 211, Oman
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Hilton Salalah
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Hilton Salalah
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540 reviews from our community

Traveler rating
    263
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bellevue, Kentucky
1 review
2 of 5 stars Reviewed 2 days ago NEW

Our small family are well-seasoned travelers and are not picky about accommodations. We've stayed in places from mats on the dirt to world-class resorts so we know value quite well. The Hilton Salalah is a very nice hotel with decent facilities but very poorly managed. Specifically, the staff all need a fair amount of training in the hospitality sector. As... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Staff at reception was very helpful and check in & out was a pleasure. Accommodation and location very good. Pity they do not offer free WIFI in the room and only in the public areas. I will go back anytime when I am in Salalah.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
New York, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Every single staff person that I came in contact with was exceptional. All were friendly and helpful and made me feel welcome. I stay at many Hilton's worldwide and this one in Salalah stands out. Nice accommodations, good location and special staff. I will certainly return here.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Nader H, General Manager at Hilton Salalah, responded to this review

Dear Michael C., Thank you very much for you nice comment making us very proud of our services and our team. We are looking forward to welcoming you back to our resort in the near future, till then, wish you all the best. Nader Halim General Manager Hilton Salalah Resort nader.halim@hilton.com More 

Istanbul, Turkey
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Salalah is a very different location in terms of climate and green color compared to other locations like Kuwait, Bahrain, UAE.. And Hilton Salalah is a pearl in that oasis. Nice resort (but lacking executive services), nice pool and big beach at Indian Ocean cost.

Was this review helpful? Yes 1
Nader H, General Manager at Hilton Salalah, responded to this review

Dear Emrah K, Many thanks for your constructive feedback and for giving us the chance to know about your experience. Pleased to learn about your satisfaction with your stay. Rest assured that our team will continue providing the excellent service which will keep you and your good family loyal to our company. We are looking forward to welcoming you back... More 

Swansea, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Really nice hotel with superb grounds and access to the beach. The foyer is welcoming, the rooms are excellent with good facilities and modern. The bars and restaurants are great and the staff are excellent. I'd definitely pay to come back here.

Was this review helpful? Yes 1
Nader H, General Manager at Hilton Salalah, responded to this review

Dear Stephen B., Thank you very much for you nice comment that makes us very proud of our services and our team. We greatly appreciate any feedback made by our guests and constantly strive to achieve the highest quality standard. Indeed, we are looking forward to welcoming you back to our resort in the near future, till then, wish you... More 

Senior Contributor
21 reviews 21 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A walk in the beach when the weather is pleasant and a great view of the sea when you are in doors. Couldn't ask for more. A very fine view of the busy Salalah container terminal. See pictures. Great cheerful staff

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Nader H, General Manager at Hilton Salalah, responded to this review

Dear Marshall E., Many thanks for your constructive feedback and for giving us the chance to know about your experience. Pleased to learn about your satisfaction with your stay. Rest assured that our team will continue providing the excellent service which will keep you and your good family loyal to our company. We are looking forward to welcoming you back... More 

Parma, Italy
Top Contributor
51 reviews 51 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed for a week in the hotel and found it very satisfactory, the staff were very helpful and curtious. We only ate at the hotel for breakfast so I cannot comment on the cuisine although prices advertised were rather expensive compared to surrounding restaurants. In some reviews others have said it is in an isolated location but for... More 

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Nader H, General Manager at Hilton Salalah, responded to this review

Dear Kevin H., Thank you very much for choosing to stay at Hilton Salalah Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standard. We are very thankful for your positive feedback that makes us very proud of our services and our... More 

Constantly On The Move, But Based In The Uk
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

great hotel but woken up by security staff having a very noisy discussion at 01:45 outside my verandah and then, when I shushed them, in the corridor close to my room. Have they no courtesy or respect for guests.

Was this review helpful? Yes 1
Nader H, Manager at Hilton Salalah, responded to this review

Dear Pacepavicius, Thank you very much for choosing to stay at Hilton Salalah Resort, Sultanate of Oman and for taking the time to write to us.Kindly be acknowledged that your comment is noted and communicated with the relevant departments and action has been initiated. Please feel free to contact me personally for the next visit while I ensure you that... More 

Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We are currently staying in the Hilton Salalah. Nive beachhotel with somewhat outdated rooms. Staff gives in general good service. Please, be aware that the mojority og the guests are on an all-inclusive stay. As a consequence food and drink prices are excessive from what you would expect from a hotel in the relatively cheap Oman. Gave us the feeling... More 

Was this review helpful? Yes 2
Nader H, Manager at Hilton Salalah, responded to this review

John Z, Thank you very much for taking the time to send us this meassage about your recent stay with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Upon reading your completed form, I was happy to learn that in general you have enjoyed your stay with us in... More 

uae
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staying at the Hilton for a weekend get away with friends was wonderful, the staff are friendly and recommend places to go during our stay. the food was great and staff were as always very helpful and friendly.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nader H, Manager at Hilton Salalah, responded to this review

Dear sarah L, Many thanks for your constructive feedback and for giving us the chance to know about your experience. Pleased to learn about your satisfaction with your stay. Your comment as one of our most valuable guests is very much appreciated! Rest assured that myself and the hotel team will continue providing the excellent service which will keep you... More 

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