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Hilton Salalah

Certificate of Excellence
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Sultan Qaboos St, Po Box 699, Salalah 211, Oman
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Hilton Salalah
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590 Reviews from our TripAdvisor Community

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Traveler rating
    288
    185
    78
    32
    7
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124
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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  • All months
    (590)
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Dubai, United Arab Emirates
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

As a Hilton HHonors member i decided to visit Salalah a second time, it was better than the first visit. My room was excellent, food was excellent, especially the grilled fish and the Thai Red Seafood curry. Happy hour at Whispers bar was also great

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Abu Dhabi, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I Stayed There For Four Nights,The Hotel Was Clean ,Staff Very Nice And Helpful ,Rooms Wide And Clean,Room Service Was Very Good and Quick Also people Of House Keeping Are Cooperative and Good,Slow Check In We Had To Wait For 20 Minutes But Check Out Was Very Quick.Good breakfast,Food There WasVery Delicious .The Thing Is THE VIEW OF THE ROOMS,You... More 

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2 reviews
1 of 5 stars Reviewed 4 days ago NEW

The property is not maintained well. House keeping is disaster. Food is horrible. Staff starting from the GM don't know how to deal with guests. They served my son expired cream caramel and when he spoke to them, they didn't deny that it was there for few days. I wish I didn't spoile my vacation by staying in this hotel

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London, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in the Hilton Salalah for 3 nights during the holiday of Eid and can widely say I had a great experience staying there. The hotel is very pleasant considering it's age, and whilst it does show some signs of needing a renovation, it is far more up-to-date than the rest of Salalah, and frankly is no more dated... More 

Was this review helpful? Yes 2
Sharjah, Sharjah, United Arab Emirates
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed with family for 2 nights at Hilton Salalah in July 2015. It was high season and the prices were exorbitant. It is an old property around 20 minutes from airport. reasonably well maintained. The check in was quick and efficient and te staff helpful. I was offered a mountain view junior suite at the time of booking, but... More 

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Muscat, Oman
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

The problem with TripAdvisor is that people will comment on trivial things which they usually wouldn't give a second thought. This therefore means that reviews can't give a pure representation of a place. I usually take bad reviews with a pinch of salt and will usually try places anyway, I am happy to make up my own mind. What I... More 

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Nader H, General Manager at Hilton Salalah, responded to this review

Dear Andrew G, I would like to start my reply with an appreciation note for the constructive and detailed review while still pointing to the good things which you have experienced in our resort. Rest assured that we took note of your taxi related feedback, so that more consistent assistance could be provided from the hotel part. On the other... More 

Muscat, Oman
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great experience. CSAT seems embedded in hotel employees. They hear a customer and act immediately. Have stayed at Hilton chain acros the globe and was very happy to have stayed with them at Salalah now

Was this review helpful? Yes 1
Nader H, General Manager at Hilton Salalah, responded to this review

Dear Love M, Many thanks for your very positive feedback and for giving us the chance to know about your experience. Pleased to learn about your satisfaction with our overall employees helpfulness. We are looking forward to welcoming you back to our resort, till then, we wish you and your family all the best. Nader Halim General Manager Hilton Salalah... More 

Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Salalah is a fantastic summer escape if you are a resident in the Middle East. From June to August the Khareef season ensures that monsoon season from the sub continent irrigates mountains in the city. Salalah Hilton located on the shore is a great property to enjoy the drizzle though we did need repeated pesticide sprays for bugs in the... More 

Was this review helpful? Yes 2
Nader H, General Manager at Hilton Salalah, responded to this review

Dear Salman G, We would like to take this opportunity to thank you for the time you took to send us this message regarding your stay in our Resort last year, highlighting the Khareef season. We are pleased to note that you enjoyed your time with us and that we were able to make your experience memorable. Looking forwarded to... More 

England
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I, plus sister and her husband, recently stayed five nights at the Hilton Salalah and thoroughly enjoyed our stay even though it was Ramadan and towards the end of ‘the season’. This meant many of the hotel’s facilities weren’t available, e.g. pool bar and some of the restaurants were shut. However, the plus side was there wasn’t many people about... More 

Was this review helpful? Yes 4
Nader H, General Manager at Hilton Salalah, responded to this review

Dear AFC1, Thank you very much for choosing to stay at Hilton Salalah Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standard. We are very thankful for your overall extremely good and detailed feedback makes us very proud of our services... More 

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would chose Hilton Salalah each time I choose a hotel in Salalah. Its location is right at the beach and a very quiet and peaceful setting yet very close top the city. The staff and their service is also worth a mention. My personal experience was really good.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Nader H, General Manager at Hilton Salalah, responded to this review

Dear Hatim F, Thank you very much for choosing to stay at Hilton Salalah Resort and for taking the time to write to us. I would like to start my reply with an appreciation note for all the great feedback based on your recent experience in our resort. Your review makes us very proud of our services and our team,... More 

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