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All 9 Ruwi hotels

Al Falaj Hotel

4.0 of 5 Hotel   |   PO Box 2031, Ruwi 112, Oman
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Al Falaj Hotel
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66%
Ranked #2 of 9 hotels in Ruwi
A recent review
5 of 5 stars reviewed 1 week ago
Wasim J Dubai, United Arab Emirates
  • Overview
  • Reviews (215)
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215 people have reviewed this hotel

Traveler rating
    33
    100
    59
    16
    7
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27
45
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77
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had the good fortune to be staying in Al Falaj Hotel during the Ramadan period. I was a bit worried on the Iftaar logistics & other traditions associated with this fasting period. To my surprise the Hotel had all arrangements & the staff were very friendly. There was a lavish Iftaar buffet spread every evening & it was a... More

Was this review helpful? Yes 1
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client Thank you very much for taking time to write about us when all things are good .We are happy to hear that your stay was very much enjoyable. I have taken note of you comments about our staff and I have personally thanked them for the attention given to our clients. Thank you once again for writing about... More

Warsaw, Poland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

the hotel is located in a nice area close to Ruwi markets and not far from the port, the hotel offers nice swimming pools and a very good choice for breakfast. The room was nice with a view to the swimming pool. Only one problem was with the leaking shower door.

Was this review helpful? Yes 1
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client Our heartfelt thank you for sharing your experience with our services with us as well as our clients .Our clients opinion matters to us very much and we look forward clients feedback . I have taken a note of your comments about our breakfast. Most of our clients do feel that our breakfast is good and they enjoyed... More

Muscat, Oman
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

Al Falaj Hotel was a a great hotel for my business stay. Rooms seemed to be refurnished was excellent , neat and clean, beds were comfortable. Wifi excellent in the lobby area.They have a bar which icould watch food ball while sipping a drink.The restaurant was good. food was not much to my taste. Location is very good as near... More

Was this review helpful? Yes 1
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client Thank you for your feedback and as always we are delighted to hear from happy clients. The only bets way to our products and service is through happy clients and we are grateful for clients such as you for writing about us and telling others about your experience with our services. I have taken not of your comments... More

Madurai, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

Front desk staff was very helpfull.Japanese restaurans is very famous in town as well as the tasty food served there.Rooms are nice and renovated.Housekeeping staff is very friendly. Souk cafe served breakfast which has many variaties.

Was this review helpful? Yes 1
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client We appreciate your comments and your valuable time taken to give us your valuable opinion about our services. Without such feedback we will not be able improve our services or upkeep our standards. It is always good to hear from clients when things are right. Thank you once again taking sometime to tell our clients about our services... More

Hyderabad, India
Contributor
15 reviews 15 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 13, 2014

supposed to be the oldest and most traditional hotel of muscat. very good rooms and the renovation done will definitely keep you happy meeting the present day standards. decently priced and centrally located and very famous around there food and the bar also good

Was this review helpful? Yes 1
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client It is wonderful to hear frorm valuable clients and get their feedback .I am very happy to hear that you enjoyed your stay with us and our services exceeded your expectations. In reference to your comments about our room yes we are very competitively priced hotel with recently refurbished rooms and lobby. It is the oldest and one... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

I stayed this wonderful hotel last weak. excellent service and the breakfast is great. The restaurant in 8th floor is excellent in service and quality. the rooms are spacious and clean bathroom. we have enjoyed our stay, and we will always recommend this property for business and leisure trips.

Was this review helpful? Yes 1
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client We appreciate your comments and sparing your valuable time to give us your feedback. It is very heartwarming for us to hear that you enjoy your stay with us and our services to exceed your expectations. I have taken notice of your comments about our food and thanked our Kitchen team for that. Thank you once again and... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

Hotel is located in a commercial hub; Ruwi, Muscat. Mutrah souk and the Cornish is places to visit when you have free time. Souk cafe food is excellent. Staff is so caring and helpful. Front desk and housekeeping staff made my stay more comfortable.

Was this review helpful? Yes 1
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client Our heartfelt thank you taking time to write about us. We appreciate your comments and sparing your valuable time to give us your feedback. It is very heartwarming for us to hear that you enjoy your stay with us and our services to exceed your expectations Thank you once again and choosing Hotel Al Falaj as your preferred... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

Located in a great area where all the business hubs are near by. If you have to up to ruwi souk it's just 1km away. Same as banking and commercial area. Mathra souk is the traditional shopping and leisure destination you can calm your self in the evening. Breakfast room was delighting as well as the helpful staff.

Was this review helpful? Yes 1
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guests Thank you for writing about our services and thank you for choosing Al Falaj Hotel as your preferred place of stay in Oman. We are extremely pleased to hear that you enjoyed our breakfast buffet and find our staff very attentive. Look forward to serve you once again next time you visiting Muscat. One again think you for... More

1 review
5 of 5 stars Reviewed May 28, 2014

Very good location. Value for money. Good food excelkent service. Friendly staff. I will deffenitely recommend this property. Will be back soon. Me and our team had a wonderfull stay this hotel and we enjoyed our stay.

Was this review helpful? Yes
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client, Your response is very encouraging to the entire team. we are happy that your experience with us is as per your expectation. Thank you for taking the time to write about us. we appreciate our clients who write about their experience with us. This is the only way we could get the endorsement of the good quality service... More

Darwin, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed May 18, 2014

I have just returned from a 14 day tour of Oman and Salalah and as part of our package we stayed at the Al Falaj Hotel and I do not believe this was worth the 4 star rating it has and I know you get what you pay for and for us it was just a place to rest our... More

Was this review helpful? Yes
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client, Thank you for your feedback and alerting us to the experience you had with us during your stay.. We do appologsie and . certainly understand your frustration for not having your expectation met. We have taken a note of you comments about about our staff at the restaurant and front of house and we will certainly be using... More

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Additional Information about Al Falaj Hotel

Address: PO Box 2031, Ruwi 112, Oman
Location: Oman > Muscat Governorate > Ruwi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Al Falaj Hotel 4*
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Also Known As:
Al Falaj Muscat

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
140

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