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Al Falaj Hotel

4.0 of 5 PO Box 2031, Ruwi 112, Oman
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Al Falaj Hotel
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Al Falaj Hotel
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283 reviews from our community

Traveler rating
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    72
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bury St. Edmunds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

I had a brief visit to Oman for 3 days on business and was allocated the hotel by my customer in Muscat. Firstly, everything is very clean and more than adequate for any stay. I recently stayed in a similarly rated hotel in the USA and it was much more luxurious but I suppose it is just how the ratings... More 

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manchester
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed at this is hotel for 3 nights at the end of Oct 14. The hotel feels as though it is accustomed mainly to guests on business however it's location in Rami near old Muscat was ideal for exploring the city. The staff were helpful and friendly, always willing to help us and answer questions, even when we had... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I couldn't complain about this hotel and my girls loved it too. However it does not have the wow factor. It was ideal for us because we did lots of travel around Oman and used this hotel as a base. Corniche was not far from here which soon became our favourite place. Would recommend to others. Staff were lovely.

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Emirate of Ras Al Khaimah, United Arab Emirates
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I have stayed in Al Falaj Hotel for three nights and experience the worst guest service ever. Starting with the check in, we came with some luggage to the front desk ,whereas nobody helped us with it, after check in the front desk team member asked us if we would like to have some help with our luggage. As we... More 

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guests, I wanted personally to let you know how gratifying it was to receive your review and comments about our services and products. We feel sorry about your experiences with us. Reference to your remarks about the Hotel services we will be looking into all your remarks and take your positive comments to improve our services. Kindly get in... More 

Roma
1 review
5 of 5 stars Reviewed 3 weeks ago

One of the best hotels in Muscat. Friendly and helpful staff. You will eat pretty good in the hotel's restaurant. Rooms, very comfortable and clean. There is a swimming pool, a SPA with yacuzi, turkish bath and sauna. I stayed very well and I will return definitely. Thanks

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, We were delighted to receive your note, and was especially pleased to read your kind words about our services. It made me happy to know you feel at home with us . Please get in touch with us directly when your travels bring you to Muscat again. So that we could make feel at home again. Kind Regards... More 

Arizona
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 4 nights. First night we were in a very small room with very small bathroom. It was clean and seemed fine. However, my companion awoke with many bites on her body. We can only assume bed bugs. Called the agency who booked us into Al Falaj and they got onto hotel immediately. We were moved and upgraded... More 

Was this review helpful? Yes 2
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client, Thank you very much for your feedback and review. we appreciate clients who write about us and share their expertness of our products with us. we do value client comments as this is the only way we could improve the quality of our products. I have taken a notice of your comments about the inconvenience caused to you.... More 

Colombo, Sri Lanka
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

The hotel is in a convenient location, and the breakfast buffet was excellent. The rooms and washrooms are very clean, and the staff are very friendly and helpful. I will say in this hotel if I ever go back to Oman. Kumarie

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client, Thank you for sharing your experience with us and for telling us how much you have enjoyed your stay . I'm so pleased read your comments about the quality of our food the courtesy of our staff and your comments are highly appreciated by the entire team. Thank again for your kind comments. Kind Regards Binny Ramachandra General... More 

Zurich, Switzerland
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 22, 2014

we picked this hotel as we wanted to stay as much 'down-town' as possible to explore the center. However, it is not really 'down town' as one needs to take a taxi, but at OMR 3 that is quite bearable. The surroundings are also not really inspiring and the rooms are quite a bit dated (but clean!) … so it... More 

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client, Our appreciation for your feedback and telling other travelers about your experience with us. The Hotel is located in the old city of Muscat and the recently fully refurbished .we do offer very competitive rates and value for money for our clients. Once again thank you for choosing Al Falaj Hotel as your preferred place of stay in... More 

Dubai
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 21, 2014

Maybe it is one of the worst hotels i have ever visited. It was a 1 week trip, the HR by mistake booked in this hotel, anyway i changed it immediately the next day. but if you don't care about hotel facilities OR you need only to stay the night without any basic services, then this is your hotel. It's... More 

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client, Our heartfelt gratitude for writing about us and letting us know your experience with us. We feel awful about your expertness with us and we do apologies for the inconvenience caused . We have taken note of your comments about our facilities. The Al Falaj Hotel is one of the oldest well known hotels in Muscat .The hotel... More 

Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 11, 2014

Good friendly hotel. The buffet breakfast was quite sumptuous and filling. Rooms are large enough and the washrooms have all the amenities required for a business traveller. Close to the Ruwi . There is also the temple and Church very nearby for the religious types On the whole a good, clean and comfortable hotel to stay in at reasonable prices.

Was this review helpful? Yes
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client, It is always to a pleasure to read comments from happy clients. Thank you for giving a detail review of our hotel other fellow travelers. The location and it’s surroundings. We are very competitively priced hotel among its class of Hotels and very close to all businesses activities and historical places in Muscat. One again thank you very... More 

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Additional Information about Al Falaj Hotel

Address: PO Box 2031, Ruwi 112, Oman
Location: Oman > Muscat Governorate > Ruwi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Al Falaj Hotel 4*
Number of rooms: 140
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Also Known As:
Al Falaj Muscat

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