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Al Falaj Hotel

4.0 of 5 PO Box 2031, Ruwi 112, Oman
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Al Falaj Hotel
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Al Falaj Hotel
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243 reviews from our community

Traveler rating
    36
    117
    65
    18
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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High Wycombe
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

Perhaps we are a little spoiled. This is a very comfortable hotel with access to most of major Muscat. The staff were extremely attentive. There's nothing wrong with being a little old fashioned. Impressive entrance.

Was this review helpful? Yes
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, Happy to hear that you enjoyed your stay with us and thank you for patron sing Al Falaj Hotel. The hotel is very close to major historical sites in Muscat and the old city of Muscat and the Palace. The hotel maintain its character by keeping its old charm as most of our clients appreciate it. I am... More

Sölvesborg
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotel entrance total renovated and also the 2 restaurants, looks great. But after entering the small elevators, it's like travel back some years. Noisy Aircondition, small rooms, but nice bathroom. Bed seems to be new purchased. Hotel is under renovation. Very weak Wifi, and totally open for anybody to enter, very unprofessional. Security should be higher, even if it is... More

Was this review helpful? Yes 1
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, Many thanks for your review and comments. Thank you for choosing Al Falaj Hotel as your preferred place of stay while you are in Muscat. Happy to hear that you enjoyed your stay with us. In reference to your remarks about Hotel refurbishment . You are correct the hotel is completely refurbishment but we have kept the old... More

Cape Town Central, South Africa
Top Contributor
59 reviews 59 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 nights here, while in Muscat. The hotel is clean and caters for both local and overseas people. Food is OK but like majority of hotels in Oman, expensive. Swimming pool area is very nice and the pool was very clean. Location is a bit outside the central district but the Taxi fare was only OR3 The staff are... More

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, Pleased to hear your stay was an enjoyable one and thank you for writing about it .We have noticed your comments about the hotel location. It is situated in old town centre of Muscat and all most all the places of attraction can be reached within 30 minutes of driving by taxi. Even though Muscat is a very... More

Milano, Lombardia, Italy
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's not particularly close to any city attraction but in the hotel's parking there is a taxi station and you can reach, in 10-15 min., the most common touristic locations. The room was well furnished and the bathroom had a very comfortable shower almost big for two persons. The breakfast room is close to the pool and there is a... More

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, Our Appreciation for your wonderful review about our services .We are pleased to hear about your pleasant experience with us and we thank you for that. I have noticed your comments about locations and taxis and correct information given. Thank you once again reviewing us online and letting our clients know about our services and products. Kind Regards... More

Gloucester, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Al Falaj hotel in Muscat is a good place to stay with regard to the rooms, staff, beds (very comfortable). The food is excellent and varied. Only drawback is it is not walking distance to the city centre, you would need to get a taxi. Unfortunately, we only had two days before moving on so can't advise on taxi... More

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, Thank you for your feedback and review .We are pleased to hear about your pleasant experience with us and we thank you for choosing Hotel Al Falaj as your preferred place of stay in Oman. In reference to your remarks about hotel taxis. we are more than happy to email taxi charges well in advance if any one... More

North Jutland, Denmark
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Stayed her for 9 days. there is somtimes hot Water in the showers most times it is just cold yellow Water at air comming out. The wifi is a joke, disconnecting ewery 10 to 15 min. making working in your room impossible. The breakfast is good and the staff are nice but somwhat slow, The best thing about this hotel... More

Was this review helpful? Yes 1
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guests, Thank you very much for writing to us and letting us know about your stay while staying here. we are sorry to hear that it is not up to your expectation. I have taken note of your remarks about hot water and Wi Fi. we will look into this to see if this is a reoccurring incidents .I... More

lancashire
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this hotel for a brief visit in July 2014. The hotel was more than adequate - clean and comfortable and the food excellent. Hotel staff were very helpful. Unfortunately this hotel is a bit remote and would recommend hiring a car or using the taxis. We thought we would use the 'red top bus' which we knew had... More

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, Our thanks for your comments and reviews. We are happy to hear about your value comments about our services .We have also taken a note of your comments about the Red Top Bus. We do apologies for the miscommunication of our staff members. This has been taken up in our weekly training meetings to avoid such situations again.... More

Anaheim, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was located on the 2nd floor in the newly remodeled part.the room was super clean with free in-room wifi. no major issues were noticed except a water flood from the floor above into the bathroom. two days around 7 am. the issue was fixed. the reported reason was:" AC drain water". Another note: Cleaning equipment were stored in... More

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, We appreciate your comments and feedback. Every feedback revealed online is a positive feedback for us as this is the way we could inform our clients what we offer to our gusts. Your comments is very valise to us. We are happy to hear that our servicer are up to your expectation. I have taken notice about the... More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'm delighted to say that our stay was enjoyable and a pleasure because of the genuineness of your staff. A few that come to mind are:- Front Office: Moses and the slight boy who was with Moses. Housekeeping: the housekeeping staff who kept the room spotless throughout, Feroze was one of them and as much as we never met the... More

Was this review helpful? Yes 2
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, Thank you very much for your feedback and writing to us when things are good. It is always a pleasure to hear form as satisfied client .This will be great encouragement to all our team members. I have taken not of your comments about some of staff members and have taken the liberty in sharing your feed back... More

Al Muharraq, Bahrain
1 review
2 of 5 stars Reviewed 4 weeks ago

As an Airline staff i have been to a lot of four star hotels around the world, but Al Falaj hotel is not what I expected for a four star hotel. I stayed at room 708 in from the 16th September until 20th September 2014 when I arrived to the hotel the phones had problem so there was not phone... More

Was this review helpful? Yes
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guests, Thank you for taking the time to tell us about your experience with our services.. I am sorry to hear that you were not at all satisfied with our rooms and some of our team members too..we have taken up your comments with our team members and to see how we could improve on such situations. We are... More

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Additional Information about Al Falaj Hotel

Address: PO Box 2031, Ruwi 112, Oman
Location: Oman > Muscat Governorate > Ruwi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Al Falaj Hotel 4*
Number of rooms: 140
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Also Known As:
Al Falaj Muscat

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