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All 9 Ruwi hotels

Al Falaj Hotel

4.0 of 5 Hotel   |   PO Box 2031, Ruwi 112, Oman
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Ranked #2 of 9 hotels in Ruwi
A recent review
4 of 5 stars reviewed 1 week ago
GilesDobson Cambridge
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194 people have reviewed this hotel

Traveler rating
    25
    89
    59
    15
    6
See reviews for
24
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70
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
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English first
Cambridge
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

A perfectly pleasant hotel in the Ruwi area of Muscat. The bedrooms are nice and the swimming pool is great, likewise the free gym which is very well equipped. The Indian restaurant was great, lovely service, and amazing food. The Japanese restaurant less so - not particularly authentic, more expensive, and slightly tasteless. Breakfast was good (although a fight for... More

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Swindon, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

I have stayed in a lot of hotels for business and pleasure. This is a Ronseal hotel (UK joke), it does what it says on the tin. It is clean, tidy, does nice food (I recommend the burger), has nice rooms and if you are after a good, mid range hotel is highly recommended. We were there on a short... More

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Cape St Francis, South Africa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 11, 2014

It was a neat and clean hotel. Room was big and the wifi was good. The breakfast was good. Hotel is situated well to explore Muscat. No other restaurants close except those in the hote. Great value for money.

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Sir/Madam Our humble thank you for your feedback and comments. I am glad that the standards our servicers are up to your expectations. This is the aim of our team and they highly appreciates your comments. Thank you for spending your valuable time writing about your experience when things are correct and that is a great encouragement for the... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 17, 2014 via mobile

We heard that taxis were necessary in Muscat, so decided against a hotel in the Al Kuwair / mutt rah etc. and came here. Really glad we did as taxis were not too bad from here, although probably would have cost us a lot from other districts. Also, taxi drivers all knew the hotel so saves having to try to... More

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Sir Thank you very much for taking some time write about us and letting us know your experience with our products. I am glad that our services are up to your expectation .This is purely due to the collective team work of our team and feedback we receive from our clients. I have passed on your comments about our... More

Karachi
Contributor
18 reviews 18 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 14, 2014

Its an average place to stay...not bad and nothing really exciting about it. Decent rooms + Average breakfast and OK location. Value for money as its not very expensive. I just stayed for a night . Though the hotel is like 500m away from the main street one needs to walk all the way down to explore some restaurants and... More

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Gussets, We highly appreciate you feed back and letting us know you experience with our services. I am glad to hear that you enjoyed your stay with us .Yes the hotel is very competitively priced in comparison to all other four star Hotels in Town. In regards your comments about the taxis. One may be able to get a... More

Axbridge
Top Contributor
65 reviews 65 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 13, 2014

There is nothing amazing about this hotel but as a base for exploring Muscat it is fine. The rooms are a little on the small size but clean and comfortable. Dinner is buffet style as with most of Oman, breakfasts were perfectly adequate. Staff ok, not overly friendly. I would recommend this hotel as a good place for a few... More

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, Our warm appreciation for you contribution to improve our services. We thank you for your time taken for that. I am glad your stay with us was a comfortable and We have take a note of your about our staff too. Your comments ware discussed in our staff meeting to see how we could improve further our services.... More

Beijing, China
Top Contributor
84 reviews 84 reviews
54 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed February 9, 2014

We stayed here for a few nights during our stay in Muscat. The pluses for the stay included the Indian restaurant on site which had very good food, albeit at hotel pricing as well as a reasonable breakfast buffet with Middle Eastern, Indian and Western options. The rooms were of average quality, maybe a little run down, but the beds... More

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Clients We highly appreciate you feed back and letting us know you experience with our services. Pleased to hear that you enjoyed your stay with us. In regards to your comments about our room we have taken a note of your opinion and we will definitely keep these points in our mind when we do our refurbishment planning. The... More

Doha, Qatar
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 8, 2014

Al Falaj is a wonderful hotel with excellent service, easy-going staff and a great location in Muscat. We landed here at the end of a road trip through Oman and were so glad to have 3 days to unwind and enjoy it. There are numerous restaurant options in the hotel, as well as available room service and coffee lounge as... More

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client Thank you very much for taking time to write about us when things right and letting our other clients know about our service. Our team hear at Al Falaj Hotel highly appreciate you contribution to our online comments. Most of all we are happy to hear that we have exceeded your expectations. It is our aim to provide... More

Rome, Italy
1 review
2 of 5 stars Reviewed January 15, 2014

We stayed 3 nights at Al Falaj Hotel and even though the hotel is ok we were very disappointed as my son had three pieces of clothes stolen from his room the first day , his pj, a pair of shorts and a T-shirt all from known brands. We complained with the front desk and the manager but they were... More

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OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest Your comments regarding the service you received at our Hotel are very important to us. We want customers to have a positive experience during their stay with us., so your report of a disappointing experience is a serious concern for us. First, let us express our deepest apologies. We are committed in providing our clients the best services.... More

Luxembourg City, Luxembourg
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 11, 2014

We were skeptical, because of some remarks on trip advisor. It's definitely not a Design Hotel but : Staff are very helpful and friendly, the rooms are ok, just what you need and we had very good food in the main restaurant. A place we can honestly recommend.

Was this review helpful? Yes
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest Thank you very much for telling us how much you have enjoyed your stay with us. I'm so pleased to hear that you feel it is value for money. We are a very competitively priced hotel with excellent services and facilities of a good four star hotel. I have taken note of you remarks about our food and... More

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Additional Information about Al Falaj Hotel

Also Known As:
Al Falaj Muscat
Address: PO Box 2031, Ruwi 112, Oman
Location: Oman > Muscat Governorate > Ruwi
Amenities:
Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 hotels in Ruwi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Al Falaj Hotel 4*
Reservation Options:
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