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BEST WESTERN PREMIER Port Harcourt Hotel

4.0 of 5
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Aba Expressway | Opposite Intels Camp, Port Harcourt, Nigeria
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Ranked #15 of 31 Hotels in Port Harcourt
A recent review
3 of 5 stars Reviewed February 10, 2015
Obinna M Bayelsa State, Nigeria
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21 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed February 21, 2015

I always stay here when my company's primary lodging facility is overbooked. Ever since my first stay in Dec 2012, the place became very special to me. However on this one week trip, construction and expansion work was still ongoing. The restaurant was so slow (>50mins) to respond to our orders. Carpets, beddings and towels were all dated. Gym equipments... More 

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BEST WESTERN PR... P, Front Office Manager at BEST WESTERN PREMIER Port Harcourt Hotel, responded to this review

Hello Mr. Triple-Cmilo, I will like to thank you for choosing to use our hotel and writing this review which is really helpful to us. Let me apologize for the lapses you have encountered in our services, But to let you know that most of our facilities are now replaced. We will be glad to have you back in our... More 

Bayelsa State, Nigeria
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 10, 2015

I spent four nights here. As at the time I was there, they had massive construction on-going. I think they were adding more rooms. I didnt get to enjoy the facilities because of this. I enjoyed the meals. The staff were quite helpful and friendly. I dont like the location. Pretty out of town.

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BEST WESTERN PR... P, Front Office Manager at BEST WESTERN PREMIER Port Harcourt Hotel, responded to this review

Hello Mr. Obinna, Thank you for writing a review about our hotel and for your understanding of the on-going expansion project. This is to enable us provide you with more pleasant facilities. We will like to have you back in our hotel and hopefully this time nothing will limit you from enjoying our premier hospitality. Once again thank you. Regards,... More 

Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 29, 2014

Firstly, this hotel is under construction (till November 2014) something the management should mention when guests are booking so that they are able to make a conscious decision. Due to ongoing works, services such as intercom and internet were interrupted during my stay. I would have been fine and understanding about this were it not for the general laxity and... More 

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Travelers are raving about these Port Harcourt hotels

Lagos, Nigeria
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed August 3, 2014 via mobile

I nearly turned back when I arrived at this hotel because there is a massive construction work going on and in my opinion this hotel ought to be closed considering the scale of work. The buffet breakfast and dinner is nothing to write home about, in terms of cleanness of the room and hallway I'll give it 1 out of... More 

Was this review helpful? Yes 2
Ifeyinwa N, Front Office Manager at BEST WESTERN PREMIER Port Harcourt Hotel, responded to this review

Dear Heroesnig, I would like to apologize for the inconvenience we may have caused you during your stay in our hotel, and we do appreciate your review as it will help us improve in our services. The ongoing reconstruction work in the hotel is to upgrade our facilities to render better service and their has being an improvement in our... More 

newcastle
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed August 2, 2014

Decent overnight stay on Business trip. Large clean room. Air con works. comfortable bed Public areas cool clean and tidy. Restaurant with limited menu of burgers and fries. some building work going on. This hotel looks like one of the better one's in the area.

Was this review helpful? Yes 1
Ifeyinwa N, Front Office Manager at BEST WESTERN PREMIER Port Harcourt Hotel, responded to this review

Dear Sir, Thank you for taking your time to write a review about our hotel. We will like to inform you that our restaurant and bar menu has being reviewed to provide our guests with better variety of meal, and we are presently upgrading our hotel to add more facilities for better service. We will be glad to have you... More 

1 review
4 of 5 stars Reviewed July 17, 2014

A good hotel to rest while doing business, very safe and secure and the ambience a very good one. The security arrangement is tops and the food and breakfast setting is varied and very good. The only downside is the pricing that is really high. This of course is similar for hotels in Nigeria, though in this case, i think... More 

Review collected in partnership with Best Western

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New Delhi, India
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed July 5, 2014

This is one of the worst experiences I have in any hotel around the world. Except for the infrastructure, the hotel is poor in all aspects of service, be it food, hospitality or friendliness of the staff. I hughly recommend not to stay in the hotel to anybody.

Was this review helpful? Yes 1
Ifeyinwa N, Manager at BEST WESTERN PREMIER Port Harcourt Hotel, responded to this review

Dear Mr Prateekjaiswal, I would like to apologize for the inconvinience we may have caused you during your stay in our hotel, and we do appreciate your review as it will help us identify our weeknesses and improve in our services to guest. And to let you know that we are presently training our staffs to be able to deliver... More 

Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 12, 2014

I stay here regularly when transiting to and from work and only ever for one night. The location for me is not great as it requires a large road journey in the crowded roads of Port Harcourt the next morning to get to the helicopter base but this is just a personal thing. The staff seem very friendly and curteous... More 

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Ifeyinwa N, Front Office Manager at BEST WESTERN PREMIER Port Harcourt Hotel, responded to this review

Dear Sjb87, Thank you for taking time out of your busy schedule to write a review about our hotel. Your review means a lot to us. Please be assured that we will use it to better our services as the safety, comfort and satisfaction of our guests are top on our priority list. We really are glad that you enjoyed... More 

New York City, New York
1 review
4 of 5 stars Reviewed December 3, 2013 via mobile

I felt safe and secured during my one week stay at this facility. The entire staff were courteous, and all the public areas were kept immaculately clean, despite all the construction going on outside. The housekeeping supervisor made sure that my room was cleaned, and bed made every day, and most importantly, I was able to take a shower, at... More 

Was this review helpful? Yes
Ifeyinwa N, Front Office Manager at BEST WESTERN PREMIER Port Harcourt Hotel, responded to this review

Dear Mr. Welle, Thank you for taking time out to write a review about our hotel. We are glad to know that you enjoyed your stay at our hotel. Your review will help us improve our service to ensure the continuous satisfaction of our guests. We look forward to seeing you again. Regards, More 

Accra, Greater Accra, Ghana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 21, 2013

Exceptional service, excellent rooms and great facilities. I stayed here with 5 colleagues and had a very good experience. The boardroom is very well equipped and comfortable. Rates are very acceptable for the destination Port Harcourt. Security very good.

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