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All 34 Swakopmund B&Bs / inns »

The Secret Garden Guesthouse

36 Bismarck Street | P.O.Box 2609, Swakopmund 9000, Namibia
Hotel amenities
Ranked #17 of 34 Swakopmund B&B and Inns
3.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveler rating
    9
    11
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Date Rating
Eric F
London
1 review
5 of 5 stars Reviewed November 25, 2011

I stayed as part of a 4 person group for 4 nights in November this year. We had some concerns given the negative reviews on this site, but found it an excellent place to stay. The hosts were particularly helpful in organising all the activities we were interested in; horse riding, sand boarding, shark fishing etc. I suspect some of... More

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Michael S
Vancouver, Canada
2 reviews
4 of 5 stars Reviewed November 10, 2011

It's unfortunate reading some of the other reviews, for our own experience was thoroughly pleasant. The owners were helpful and attentive and the rooms in this quiet retreat were very comfortable. Swakopmund is not exactly a budget resort, but the Secret Garden was very good value. The Bistro was a great place to eat. We'd stay there again any time. More

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DrCPB
Calgary, Canada
Senior Reviewer
8 reviews
3 helpful votes
5 of 5 stars Reviewed October 18, 2011

In spite of postings commenting on the inhospitable inn keepers, we decided to brave a night at the Secret Garden. Our experience couldn't have been better. The owner we'd been warned about proved to be an absolute charmer - fun, helpful, gregarious. The location is minutes from the water and not much farther to the centre of town. Rooms are... More

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sunshine_mel_uk
eastbourne
Senior Reviewer
7 reviews
2 helpful votes
2 of 5 stars Reviewed September 12, 2011
2
people found this review helpful

On first impressions, we liked it - we were shown around by a friendly receptionist, and all seemed good. Things started going wrong however when we met the owners - they were rude to staff and guests. Our tour guides (black) were very obviously treated differently (they tried to move them and deny them breakfast; the receptionist who had checked... More

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SecretGarden36, Owner at The Secret Garden Guesthouse, responded to this review
September 16, 2011

We find the comments of this review unfare for the following reasons: * The receptionist was reprimanded for allowcating the tour guides the best room ( even though there was a rooming list and the room had been allocated to the parents of the group) * She walked out on us a week after the guests had been there -... More

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SueSurreyUK
Surrey UK
Reviewer
3 reviews
3 helpful votes
1 of 5 stars Reviewed September 11, 2011
1
person found this review helpful

Our family of 8 stayed here recently for 3 nights. The Guest house itself is pleasant, clean and set round a courtyard garden. However the owners are something else, unfriendly, overbearing and one more than one occasion downright rude. Not only to us but they also treated our local guide and his assistant badly, we were shocked at their attitude... More

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SecretGarden36, Owner at The Secret Garden Guesthouse, responded to this review
September 16, 2011

* refer to comments by same group above. * the only incident with the guides was that they washed the muddy bus in the parking area without asking and wasted water which had to be cleaned up by our staff. * we have a tip box and money is shared by all staff to ensure that everyone gets an equal... More

Gertie S
Cape Town Central, South Africa
1 review
3 helpful votes
4 of 5 stars Reviewed September 6, 2011
3
people found this review helpful

This was our 3 rd visit to The Secret Garden and it was like returning home and we were amoung old friends. New to us was the delightful "Bistro" serving delicious Pizza's and true home-style cooking "meal of the day" We love the tranquil garden and being bird-lovers the abundance of garden birds ( which are fed every day) adds... More

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RudeBaldo
Bologna, Italy
Senior Contributor
44 reviews
23 helpful votes
4 of 5 stars Reviewed September 5, 2011
1
person found this review helpful

I completely agree with a previously review: the management is not overly friendly, but they were efficient and very helpful. The welcome is a little chilly, and seems that they need a bit of time to relax with you. But the guest house itself is very nice and comfortable, with a stunning garden courtyard area, a very good breakfast, computer... More

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ramses202
cairo
Reviewer
5 reviews
6 helpful votes
5 of 5 stars Reviewed May 4, 2011
1
person found this review helpful

Good value for Swakopmund. Very close to shops and the beach (1 block). Very pleasant room with nice decorations. The house itself is set around a nice garden where the rooms are disseminated. Very good breakfast and the restaurant attached can be a good alternative if you don't want to go out at night (simple- but there are plenty of... More

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Profession:Tourist
Germany
Senior Reviewer
9 reviews
6 helpful votes
1 of 5 stars Reviewed April 16, 2011
2
people found this review helpful

Guesthouse is an ok place to stay, but I would not come back again. They claim to have the best pizza in town, but we found it not very good. There were ants in the bathroom, so we could not really put anything standing on the wash basin counter. We found the staff very unfriendly, they try to regulate you. More

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Londonboi
London, United Kingdom
Senior Contributor
22 reviews
21 helpful votes
4 of 5 stars Reviewed April 5, 2011
1
person found this review helpful

My partner and I really enjoyed our stay at The Secret Garden in Swakopmund. Pluses included a great breakfast, clean rooms and very central location - you can walk to everything from here. In fact, we found the owners to be very friendly and helpful - they recommended a great place to go quad biking which was a real adventure!... More

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