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Protea Guesthouse Indongo

12 Moses Garoeb Street | PO Box 30, Swakopmund, Namibia
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Protea Guesthouse Indongo
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Ranked #35 of 44 Swakopmund B&B and Inns
A recent review
4 of 5 stars Reviewed December 27, 2014
CraigE666 Incheon, South Korea
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18 reviews from our community

Traveler rating
    6
    6
    1
    5
    0
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4
8
Solo
0
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 3, 2015

The hotel has real potential just very poorly managed, booked a family room but when I got there it was no longer available so we were moved into the flat at the basement under the reception and kitchen floor so we were woken up really early when kitchen staff came in for the morning shift. For the inconconvinience, I was... More 

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Incheon, South Korea
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 27, 2014

Perfectly good, friendly place to stay. Nice spacious room. The hotel is a stone through away from the ocean, and a nice walk away from town. The price is also in line with what you get. The only negative I have to add is that one morning a staff member asked me if it would be ok to not clean... More 

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Western Cape, South Africa
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 8, 2014

Did not like this place! Clueless staff, absolutely clueless! Not great for dinner or breakfast, just bad. The rooms are extremely average, no more no less. Use this only as a emergency one night stay over

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Bloubergstrand, South Africa
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 15, 2014

It is an old house that was turned into a guesthouse. The rooms are comfortable and neatly decorated, not big rooms. The bathrooms are outdated. They weren't busy when we there, maybe three rooms occupied, so we found that every morning we had to ask for almost everything at the buffet breakfast - hot milk empty, no cereal bowls, no... More 

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manager0007, General Manager at Protea Guesthouse Indongo, responded to this review

Dear WellTravelled360, Thank you for taking the time to give us your feedback and the constructive way in which it was done. GUEST feedback is imperative for us to ensure that our GUESTS’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Firstly,... More 

Durban, South Africa
Top Contributor
53 reviews 53 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 10, 2014

We arrived late and tired after "Gem Hunting " at the Tables. We were welcomed by Sarah, the Assistant manager who was Awesome! We presented our Protea card and were immediately bumped up to a suite. Wow - great! Room 7 - Close to smoking area if you require that facility! The suite was clean and fresh, decent sized T.V,to... More 

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manager0007, General Manager at Protea Guesthouse Indongo, responded to this review

Dear Mici M, Thank you for taking the time to give us your feedback. I am delighted you enjoyed your recent stay with us! Protea Hotels pride's itself in the quality of the our offerings and it's great to receive these comments about our bedrooms and offerings. We will certainly congratulate ALL STAFF you commended as well. Please do not... More 

Johannesburg, South Africa
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 4, 2014 via mobile

We booked into the Indongo for a 2 night business trip. The check in process was painless and the cashier promptly took us on a tour of the inn. Rooms where we'll appointed, comfortable and very clean. The establishment was not busy, so we had almost dedicated service. Could have had an honesty bar or better stocked bar fridge for... More 

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1 review
5 of 5 stars Reviewed May 7, 2014

This was our second visit to Swakopmund and I must say, that our choice of Guesthouse to stay at was "SPOT ON". The rooms are nice and clean and modernly furnished. Close to beach and within walking distance of the centre town shops and restaurants. The staff was friendly, helpfull in every way and willing to go the extra mile... More 

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Nottingham, United Kingdom
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed May 2, 2014

Stayed there recently for a week on a business trip, and I can't say I am happy with their attitude and service. To be fair there are a good sides: it is well located, near the ocean and beach, rooms are clean and spacious. Now for the bad sides: - no secure parking - it is not necessary in Swakopmund... More 

Was this review helpful? Yes 5
Durban, South Africa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 28, 2014

We visit Swakopmund 2 a year and we keep going back to Guesthouse Indongo cause of the excellent treatment we recieve , The Manager Grant will go out of his way to ensure all your needs are taken care of , all our excursions and dinner reservations are taken care off, and talk about value for money!!!!!!!!!! . All the... More 

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Cape Town Central, South Africa
Top Contributor
89 reviews 89 reviews
41 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 1, 2014

This is a rather upmarket style guest house / boutique hotel which is part of the Protea Hotels group. We booked at Indongo as part of our 3 week tour of Namibia. They placed us in the suite on the top floor. It's really awesome as it has a small lounge and raised bedroom area plus a large bathroom with... More 

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