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Michlifen Ifrane Suites & Spa

5.0 of 5 Avenue Hassan 2. BP 18, Ifrane 53000, Morocco
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Certificate of Excellence 2014
Michlifen Ifrane Suites & Spa
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Michlifen Ifrane Suites & Spa
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134 reviews from our community

Traveler rating
    91
    19
    12
    3
    9
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33
56
5
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here 3 lovely nights, there is not much to do in the village,but the hotel and spa is more than enough for a short stay. To reach from Fes it should take just over an hour, due to traffic it took us 3 hours! Try to travel there on a week day, as Moroccans like to visit here especially... More 

Was this review helpful? Yes
Casablanca, Morocco
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I spent 2 great days with my family at this hotel, Ifrane was covered in snow. I enjoyed the indoor heated pool, I had it all for myself as no one was there. The hotel is beautiful as well as the suite we stayed in, there's a great view from the window as the hotel is on top of a... More 

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Virginia
1 review
5 of 5 stars Reviewed December 8, 2014

It was an excellent stay with a must revisit next time i am in Morocco, and bring my friends and family. Nice and friendly staff, they took care of us, making sure we have all what we need. The service is excellent along with cleanliness and warm Hotel atmosphere. the food is delicious and plenty. I will come to stay... More 

Was this review helpful? Yes
MICHLIFEN I, Directeur général at Michlifen Ifrane Suites & Spa, responded to this review

Dear, Thank you for taking the time to write a comments about your recent experience in our hotel Michlifen Ifrane Suite & Spa. We're happy that our staff was answered to all your expectations. Thank you again, we hope to see you again the next time you come back to Morocco. Sincerely, Younes SADKI General Manager More 

Noordwijk aan Zee, Zuid-Holland, Netherlands
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 4, 2014

Like many other review, The Hotel is stunning, Spa Facilitates and Staff are fantastic, I would recommended visiting the Spa and skip the hotel. Some off the Staff of the Hotel are rude with poor communication skills. The female at reception was really rude and acted like the place was hers.

Was this review helpful? Yes 1
MICHLIFEN I, Directeur général at Michlifen Ifrane Suites & Spa, responded to this review

Dear, Thank you for taking the time to write a review about your recent experience here at the Michlifen Ifrane Suite § Spa, I am glad to see that. Your description of our reception staff was so not in keeping with the feedback we generally receive, yet I am very appreciative that you brought these experiences to our attention. I... More 

Brno, Czech Republic
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 26, 2014

- amazing building and super great rooms - food : Quality of dishes versus price is borderline - Often, what was served in restaurant (or from room service) was not matching menu orders (sauce or garniture would be missing and they would not let you know). Is the cook stealing the ingredients he is supposed to cook to match what's... More 

Was this review helpful? Yes 1
MICHLIFEN I, Directeur général at Michlifen Ifrane Suites & Spa, responded to this review

Dear, Thank you very much for taking the time to write a review of your recent stay here at the Michlifen Ifrane Suite § Spa. I was deeply sorry to read that your experience has not been entirely in keeping with your expectations. I am glad to see that you liked our amazing building and our super great rooms. However,... More 

Paris, France
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 23, 2014

Ifrane, the Switzerland of Morocco. Well, yes, except nothing much goes on in the town, if you are a random tourist. Except...the fabulous Hotel Michliefen! Perched on top of a hill, view over the sleepy little hollow. 5 stars guaranteed! The Spa at the hotel is well worth visiting. Tuned down earthy colors, dim lights, soothing music, fabulous Hamman etc... More 

Was this review helpful? Yes 1
MICHLIFEN I, Directeur général at Michlifen Ifrane Suites & Spa, responded to this review

Dear, Thank you for taking the time to write a review about your recent experience here at the Michlifen Ifrane Suite § Spa. We really appreciate your positive feedback. I am glad that you enjoyed the view. We're happy that our staff was extremely friendly and professional. We provide excellent customer service to all of our guests here. I appreciate... More 

rabat
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 18, 2014

We stayed( my wife and I ) 2 nights in the Hotel in August , the service was just perfect for all the areas : the reception , the Restaurant , the SPA , the coaches in the Pool... You feel that the priority number one for the hotel is customer satisfaction , they are constantly looking for feedback. The... More 

Was this review helpful? Yes 1
MICHLIFEN I, Directeur général at Michlifen Ifrane Suites & Spa, responded to this review

Dear, Thank you for taking the time to write a review about your recent experience here at the Michlifen Ifrane Suite § Spa. We're happy that you loved our wonderful and attentive hotel staff. We provide excellent customer service to all of our guest here. We really appreciate your positive feedback. I am glad that you enjoyed the view, Spa... More 

Casablanca, Morocco
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 24, 2014

My wife and I had a diner in the moroccan restaurant, the service was below zero for a hotel considered as luxury !!!the food was not tasty , the on l'y positive thing was the soccer game on the big screen

Was this review helpful? Yes 1
MICHLIFEN I, Directeur général at Michlifen Ifrane Suites & Spa, responded to this review

Dear, First of all, please let me thank you for taking the time to share your comments on Tripadvisor. It is very disappointing for us to learn when one of guests is not fully satisfied with his experience. I was too suprised that your experience in the Moroccan restaurant has not been entirely in keeping with your expectations. I have... More 

Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 19, 2014

Beautiful 5-star hotel. Rooms are very fancy, perhaps too much. Common areas (pool, terrace, tv room for events such as the World Cup) are outstanding. Staff are friendly and are always available. Rooms are quiet. Excellent for a relaxed weekend or for business. Opportunities for improvement: internet does not work very well. Not all staff speak English.

Was this review helpful? Yes 2
MICHLIFEN I, Directeur général at Michlifen Ifrane Suites & Spa, responded to this review
Google Translation

Cher Mariano, Au nom de nos équipes,nous tenons à vous remercier pour avoir pris le temps d'écrire un commentaire sur... More 

Edinburgh
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 28, 2014

Stayed here for one night in April 2014. The hotel is beautiful to look at, and is in a great setting. However for the price, the service is very, very poor. As I was travelling with my wife and 2 kids, we ended up having to get a suite. They advised us that there would be a bed and a... More 

Was this review helpful? Yes 3
MajdaLamzouri, Chef de projet at Michlifen Ifrane Suites & Spa, responded to this review

Dear, We thank you for taking time to share with us your review following your stay at Michlifen Ifrane Suites & Spa, Your opinion is very valuable, and your comments have been forwarded to those concerned persons, Pending the pleasure of welcoming you and regain your confidence, please believe in expressing our best wishes, More 

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Additional Information about Michlifen Ifrane Suites & Spa

Address: Avenue Hassan 2. BP 18, Ifrane 53000, Morocco
Location: Morocco > Meknes-Tafilalet Region > Ifrane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Michlifen Ifrane Suites & Spa 5*
Number of rooms: 71
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Also Known As:
Michlifen Ifrane Suites And Spa
Michlifen Ifrane Hotel Ifrane

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