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L'Heure Bleue Palais

Travelers' Choice award winner
2, Rue Ibn Batouta | Bab Marrakech, Essaouira 44000, Morocco
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L'Heure Bleue Palais
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L'Heure Bleue Palais
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394 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chevy Chase, Maryland
Top Contributor
80 reviews 80 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel is in the medina of Essaouira, easy walking to everything interesting. The hammam is exceptional. Breakfast is very French, including croissants...and pork products...but also included almond butter with argan oil, a local specialty. We were spoiled from staying in smaller riads, so this place didn't seem as special, because it is a bit larger. It is a lovely place,... More 

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Staffordshire
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I can only sing the praises of this hotel. The location, right on the wall of the medina, was very convenient. It is only a 5 minute walk to the beach and around the same to be right in the centre of the medina. All the staff are very attentive and well mannered. We did not speak French, however we... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have read a number of other reviews of this hotel that are mixed. It is often said that he who critiques says more about himself than that which he is critiquing, and some of these reviews bear this out. One person, whose review is prominently highlighted, takes great exception to the noise and bustle and smells outside the hotel.... More 

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f_laustriat, General Manager at L'Heure Bleue Palais, responded to this review

dear sir, dear madam we thank you for taking time to write your long but nice comment, sure that all of our team are glad to read this, we are very pleased that you loved our riad, our wine, the cuisine of the chef. you are welcome whenever you want. i hope to see you once again in our beautiful... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

We chose this hotel after considerable research and studying trip advisor! It is on the edge of the Medina- so we expected some noise, but staying in such a beautiful , traditionally designed house more than made up for it ... We found all staff to be friendly and responsive. A word of warning- it is still early in the... More 

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f_laustriat, General Manager at L'Heure Bleue Palais, responded to this review

The whole team of the Heure Bleue thank you for your nice comment. they hope to see you soon in our riad. More 

Shrewsbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

Right on the town walls/Medina, the hotel overlooked a busy (vehicle-wise) square and a pedestrian & motorcycle thoroughfare. The overall impression of the internal of the hotel was one of darkness – not unsurprising given that all the wood was black or thereabouts. The overpowering smell of drains resulted in us being moved - but still the Suite, through extremely... More 

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f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

Thank you for taking the time to share your comments with Tripadvisor and Relais & Chateaux. I regret that you did not appreciate all the efforts that have been made for your enjoyment. It is true that we are into the medina and sometimes smells or noises can go back to rooms. We have given another room as soon as... More 

Axbridge
Top Contributor
83 reviews 83 reviews
34 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is situated on the edge of the Souk, convenient for the old town and the beachfront. Essaouira is very windy so it was nice to enter the palm-filled courtyard and relax. We were greeted by efficient, friendly staff with the usual orange juice and biscuits. Our room was on the second floor but there is a lift. It... More 

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f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

A big thank you from our whole team for your impression about your stay. We are delighted that you enjoyed our Riad and its always attentive staff. It is true that there was some wind when you were Essaouira and the temperature was unusually cool. Hope to see you next time, maybe in Summer More 

Frankfurt, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We (family of five) stayed here for 2 nights. The location is perfect - right on the edge of the old town and the hotel itself is beautiful, however, the atmosphere and service disappointed. The only member of staff who genuinely charmed and interacted with us was the doorman. Management is helpful but heartless. Some Moroccans work in the hotel,... More 

Was this review helpful? Yes 1
f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

Thank you for taking the time to detail your impression of your stay. I regret that you did not appreciate Heure Bleue and its staff. I regret that you have not seen the incomparable charm of this property. I regret that you have not seen the kindness and dedication of the entire Moroccan team (I am the only French person... More 

Bath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the simple wooden door on the street you cannot imagine the interior court yard furnished with tables and lush tropical plants. Each floor of the hotel looks down over pretty balconies into this courtyard.On the top floor is a sun deck and pool with a poolside restaurant offering lighter snacks that the main restaurant. Very attractive rooms some with... More 

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f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

The whole team of Heure Bleue thank you for your comment. We are glad you enjoyed your stay and all the little details that we are trying to renew daily for your enjoyment. I hope to see you soon in our Riad ! More 

Baughurst, United Kingdom
Top Contributor
141 reviews 141 reviews
47 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very good hotel with a high reputation. The building is stunning, arranged around a large palm filled courtyard with the swimming pool and sun bathing terrace located on the roof. It is on the edge of the medina and an easy walk to the harbour and town centre. The bar is quite dark and can be a... More 

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f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

Thank you for taking the time to give us your opinion about your stay at Heure Bleue. I'm glad you liked the food, indeed we have an excellent chef. It is true, life in general is less cheerful in February than during the rest of the year and a lake in the service becomes suddenly more important. But that is... More 

Stroud, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 13, 2015

Stayed for just one night on short trip away from hustle and bustle of Marrakech. Low key entrance just behind a square, lovely courtyard filled with palms and little pools, served freshly squeezed orange juice and pastries on arrival. Decided to brave a hammam experience with my partner- we were pampered with steam room, doused with warm water, covered in... More 

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f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

Thank you for this very nice comment. Our entire team hope to see you in our riad as soon as possible More 

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