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L'Heure Bleue Palais

Travelers' Choice award winner
2, Rue Ibn Batouta | Bab Marrakech, Essaouira 44000, Morocco
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1 room 1 adult
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484 Reviews from our TripAdvisor Community

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San Francisco, California
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for two nights on an organised tour of Morocco. This is a deluxe, large(ish) riad with beautiful rooms and central open-air dining/bar area. We experienced fantastic service the whole time we were there. This hotel/riad is right next to one entrance to the walled city, and not right in the thick of the market, which is nice.... More 

Helpful?
Thank WendySFO
f_laustriat, General Manager at L'Heure Bleue Palais, responded to this review

on behalf of my team, i want to thank you for sharing your experience with us. We hope to see you soon for a new experience More 

Zurich, Switzerland
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wanting to surprise my girlfriend for our final night in Morocco I booked a room at the L'Heure Bleue Palais in Essaouira. The hotel, right inside the Medina, so unless you can't carry your baggage a little way, don't let a stranger with a cart charge you 5 Euros to wheel it over. In fact I believe the hotel will... More 

Helpful?
Thank Christian L
f_laustriat, General Manager at L'Heure Bleue Palais, responded to this review

we thank you for taking time to write your nice comment, sure that all of our team are glad to read this, we are very pleased that you loved our riad, .We hope to see you once again in our beautiful hotel More 

London, United Kingdom
Level Contributor
291 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here again mid December and loved it. Staff are all fantastic and our suite was divine so big and comfortable. Breakfasts are amazing with a beautiful buffet and cooked eggs etc. The hotel is in the medina but as soon as you walk through the door you feel that you are in a quiet and peaceful oasis. Our room... More 

Helpful?
Thank halycondays
f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

Many thanks for your comment. Our team is proud that you noticed the quality of service and friendliness of staff. That's the Spirit Heure Bleue: multiple attentions, but still offer a professional friendly service. We hope to see you all soon! More 

Rabat, Morocco
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful luxury hotel with exceptional staff that truly cares about your full satisfaction. This hotel is a real treat. We have been recommended this hotel and were highly satisfied with every single detail. The room is very luxurious.

Helpful?
Thank Brian W
|LOndon
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Everyone here is charming making out stay so comfortable, old world character and the roof top terrace is great for a few hours relaxation after a morning exploring the beach, medina and port. Breakfast in the courtyard was delightful, it's cool in January so don't forget a wrap.

Helpful?
Thank tydog
f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

"on behalf my team, thank you for sharing your experience with us, we are so delighted to see that you enjoyed your stay among us, we hope to see you again as soon as possible" More 

Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We have never stayed the night, but have spent some hours there on different occasions, particularly enjoying the "pocket Hammam", which is a must, to be enjoyed ideally in pairs but fitting for a group of four. It is a compact succession of three spaces, a miniature temple of sensuality. The hot steam room is octagonal, with small toplit urns... More 

Helpful?
Thank architect_viajero
f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

"Thank you for your nice comment, I share it with the our Spa manager, she is working hard to bring you such satisfaction. She thanks you a thousand times! " More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I travel all the time and make myself at home everywhere but there are three hotels that have stolen my heart and this is one of them. The others are the Merrion in Dublin and the Regent in Zagreb. From the moment the Senegalise doorman lets you in to the "see you again" of the reception through the staff who... More 

Helpful?
Thank Edward D
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This riad is magnificent but the people at the riad don't reflect the magnificence. I was shocked at how rude and unhelpful both the front desk attendant and the riad manager were when assistance was asked for. The hotel staff engagement was as if they were doing the guests a favor rather than delighting the guests. Great rooms, food, location... More 

Helpful?
Thank Doron G
Los Angeles
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has much to offer including a beautiful design and great location right indie the Marrakech gate: turn left and you are outside the Medina with easy access to beach, turn right and you head right into the very manageable Medina. Ground floor features many common rooms, restaurant, spa and courtyard, all of the upper floors overlook the courtyard... More 

Helpful?
1 Thank Todd B
f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

Thank you for your comment, I see that you enjoyed the service of our team and the various services that we had pleasure to offer you. It is a fact that the concept of a Riad is that the rooms are oriented towards the patio, which gives a slightly dark atmosphere when you are inside. All the team here is... More 

Leicester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2015

My wife did not know what hotel I had booked. From the moment she arrived to the moment she left her mouth was permanently open in disbelieve. This is an amazing hotel and if there are places that provide a better standard of service then they must exist in heaven! I would say that this style of architecture is more... More 

Helpful?
Thank Andrew_from_Scotland
f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

We are all delighted with your comment. It is our joy to have contributed to this moment of happiness. See you next year at the same date! More 

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