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Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection

5.0 of 5 Avenue Mohamed V, Essaouira 44000, Morocco
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Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection
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Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection
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831 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hampshire
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a beautiful hotel with an excellent seafront position a short walk from the medina. Excellent rooms with balconies and every facility. A superb swimming pool. Dinner on the second night in the Dar Dada restaurant was very good. But the first night, in the main restaurant, was a disaster. We were a small group and had just attended... More 

Was this review helpful? Yes 2
Mohamed A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review

Dear Hampshire, Thank you for taking the time to tell us about your stay at MGallery Le Medina Essaouira. I am sorry to hear your experience in the restaurant did not meet your expectations, I will share your comment with the responsible, and we will make the necessary actions. Please allow me to express my sincerest apologies. I hope to... More 

Madrid, Spain
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Perfect location. Proper facilities. Spotty service. The best: the housekeepers and the pool bartender, who are very attentive and professional. The worst: The Arganier restaurant cashiers, who were very unprofessional, only paying attention to their own chitchat. Besides, they served warm wine without notice, just because the refrigerators were out of power! A lot of staff training to be done... More 

Was this review helpful? Yes
Mohamed A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review

Dear Pacavenpa; Thank you for taking the time to tell us about your experience during your stay at the MGallery Le Medina Essaouira. It was really nice to hear that you enjoyed the location and the hotel. I noted your comment about the Arganier restaurant; I will not hesitate to share it with the responsible, we will make the necessary... More 

Dawlish, Devon
Top Contributor
73 reviews 73 reviews
48 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in a good location as it is just a short walk from the port and fort. It is a large hotel and our room overlooked the swimming pool in the centre of the hotel grounds. Our room was very large and very comfortable with all the usual amenities at hand. It had a large balcony with table... More 

Was this review helpful? Yes
Mohamed A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review

Dear bartonbel; Thank you so much for your comment, I appreciate that you take time to give us your feedback! I am sorry to hear your experience in the restaurant did not meet your expectations. Please accept our apologies. We hope to have the pleasure of welcoming you back in Essaouira should you renew your experience and remain at your... More 

Edinburgh
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We drove from Taroudant, and the hotel was really easy to find. Roped off parking is just on the other side of the road. On arrival we got a glass of mint tea and a hot towel. Nice room with a balcony overlooking the beach. Unfortunately there was a large tree just outside the window which partially obscured the view.... More 

Was this review helpful? Yes
Mohamed A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review

Dear Fyodora, I would like to thank you for sharing your opinion and your remark concerning the inconvenience you experienced during your stay at the MGallery Le Medina hotel. All responsible have been informed of your comment. Unfortunately it is not the image we wish you retain of your stay with us. Please allow me to express my sincerest apologies... More 

Stratford on Avon UK
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My partner and I were really in need of a quiet, relaxing and uncomplicated week and how lucky we were that we chose this fabulous hotel. Located a few hundred yards from the ancient walled port and a stones throw from the splendid beach, we found the hotel to be an oasis of calm, peace and comfort. The staff were... More 

Was this review helpful? Yes 2
Mohamed A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review

Dear Tim J, Thank you for sharing your experience, and for recommending the hotel. I'm glad that you enjoyed your stay; I will not hesitate to share your comments with my whole team. I would be pleased to welcome you at our hotel for your next stay in Essaouira. Warm regards More 

Bradford, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

On the surface, this is a lovely hotel in a great location. It is entirely and totally ruined by the staff. Five o-clock in the afternoon and having been out all day the room isn't made up? Wine whipped from the table (still full) and disposed of because the diner has gone for a course from the buffet? Tables not... More 

Was this review helpful? Yes 1
Mohamed A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review

Dear Elizabeth, Thank you for taking the time to tell us about your experience at MGallery Le Medina Essaouira Thalassa sea & spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Le Medina Essaouira, we strive to provide a superior service experience for every customer; therefore your feedback... More 

Winchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 7, 2014

Being our first experience of Morocco, and faced with the fact that we would arrive at this Hotel at 03.00 hrs, we were concerned at how quickly they would process us and give us a room. To our amazement, we were offered refreshment, booked in and taken to our room plus luggage, within 45mns. Thus enabling us to rest before... More 

Was this review helpful? Yes 1
Mohamed A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review

Dear Pacific, Thank you for taking the time to write a positive and detailed review on Tripadvisor. I will transfer your compliments to my staff; especially to Tarik & Smail, it is the biggest reward for their daily effort. I hope we will have the pleasure of welcoming you in the very near future! Warm regards More 

Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 5, 2014

Myself and teenage daughter stayed here for 6 nights. When we arrived we were offered a moist facecloth , peppermint tea and local biscuits , as we checked in , a musician was playing Moroccan music in the background. Our bedroom was a good size and both beds were so comfy. Our room was spotless as was the rest of... More 

Was this review helpful? Yes 3
Mohamed A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review

Dear Geraldine, Thank you for taking the time to tell us about your experience during your stay at the MGallery Le Medina Essaouira. I would like to thank you for your remark concerning the heavy curtains in your room, the room division manager have been informed of your comment, please accept our apologies. We hope to welcome you again at... More 

Düsseldorf
1 review
4 of 5 stars Reviewed November 2, 2014

An oasis in a great place right next to the beach and town, nice pool,Thalasso and great views from the sea side balconys. Many thanks to Mme. Keltoum from the authentic moroccon restaurant "Dar Dada" somewhat hidden inside the hotel for the wonderful evening! The food in this traditional restaurant was amazing, we were warmly welcomed and appreciated very much... More 

Was this review helpful? Yes
Mohamed A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review

Dear exoticflo, Thank you so much for your comment, I appreciate that you take time to give us your nice feedback! I’m going to share it with the entire team of Le Medina Hotel Thalassa sea & spa. Mrs. Keltoum is really pleased to read that you have spent an enjoyable stay with us; we hope to have the pleasure... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 29, 2014

The hotel and the location is great, the pool is just as it should be, the rooms are clean and well furnished, only the toalete room looks poor -looks like in a cheap restaurant. The atmosphere is quiet and calm although we missed a bit of life in the evenings. The music they play at the swimming pool in the... More 

Was this review helpful? Yes 1
Mohamed A, Directeur général at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review

Dear Zuzanna, Thank you for taking the time to tell us about your experience. I am sorry to hear your experience did not meet your expectations. Please allow me to express my sincerest apologies. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types of regretful. I hope... More 

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Additional Information about Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection

Address: Avenue Mohamed V, Essaouira 44000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Essaouira
Price Range (Based on Average Rates): $
Hotel Class:5 star — Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection 5*
Number of rooms: 117
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Also Known As:
Le Medina Essaouira Hotel Thalassa Sea And Spa - Mgallery Collection
Accor Thalassa Essaouira
Sofitel Essaouira
Essaouira Sofitel
Hotel Style:
#4 Luxury Hotel in Essaouira
#5 Spa Hotel in Essaouira
#12 On the Beach Hotel in Essaouira
#18 Family Hotel in Essaouira
#20 Romantic Hotel in Essaouira

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