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Pullman Mazagan Royal Golf & Spa

Certificate of Excellence
Route de Casablanca km7 | BP 116, El Jadida 24000, Morocco
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1 room 1 adult
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Pullman Mazagan Royal Golf & Spa
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235 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This Hotel is not all bad. But there again it is not all good either. I just spent a week there on honeymoon, and really could never rate this as a 4 start hotel. It simply did not have common amenities, which normal 4 star hotels would have. Such as - only 2 channels were in English - there was... More 

Helpful?
Thank Bygollyman
JALIL C, General Manager at Pullman Mazagan Royal Golf & Spa, responded to this review

Dear Guest, Thank you for sharing your point of view on Trip Advisor. We do apologize if your stay at Pullman Mazagan Royal Golf & Spa did not fully met your expectations, I personally feel so sorry that we did not fully enhance your experience especially that you were on a special occasion that deserves to be spent as wonderful... More 

Maidstone, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

stayed here twice in December for a business trip, my room had beautiful views and a very private balcony which was good. it was very quiet which was helpful seeing as it was for business. the food was very good and they cooked things off the menu when requested. the tv didnt work due to signal problems for the whole... More 

Helpful?
1 Thank Poppy_269
JALIL C, General Manager at Pullman Mazagan Royal Golf & Spa, responded to this review

Dear Guest, In reviewing the different posting on TripAdvisor I noted how fortunate we are to have this wonderful positive comment from a guest such as yourself. We are so appreciative for your support also, and delighted that your business trip has combined both business and leisure. A big thank you for your recommendation. That your room view was memorable,... More 

Abu Dhabi
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 3, 2015 via mobile

The hotel location is extremely amazing. Almost 200 meters away from the ocean shore. Exceptional views and must stay/visit during spring. F&B needs a lot of improvement. Concierge were very helpful even tough they mixed the reservation. I guess the person at check in was a little inexperienced. If you are planning to stay more than 3 days I recommend... More 

Helpful?
Thank Saif A
JALIL C, General Manager at Pullman Mazagan Royal Golf & Spa, responded to this review

Dear Saif, Thank you for your great feedback and for choosing the Pullman Mazagan Royal Golf & Spa for your recent stay in EL Jadida. It was truly a pleasure for all of us to be at your service and contribute to success of your holiday. As you have perhaps noticed our hotel is not perfect and we still have... More 

Rabat, Morocco
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 25, 2015

I enjoyed staying at Pullman Mazagan, my children found it hard to leave last day, as they were happy with the activities in the Kids Village animated by Nawal, we played Ping-Pong, Basket-ball and small cars. We enjoyed the indoor warmed swimming pool, especially in this period. The food is excellent, all the flavors are available. I w'd like to... More 

Review collected in partnership with Pullmanhotels.com

Helpful?
Thank yassirnajahhpcom
JALIL C, General Manager at Pullman Mazagan Royal Golf & Spa, responded to this review

Dear Yassine Thank you for rating your recent stay at Pullman Mazagan with encouraging 5 stars. There will be no surprise if I say - it is a greatest pleasure for us to receive a high note from our Guests. It means that our efforts had reached the goal – creating for you an enjoyable relaxing break in a unique... More 

Nijmegen, The Netherlands
Level Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed November 11, 2015

This is a good hotel on the shore of the Atlantic Ocean, and next to the Royal golf course of El Jadida. Unfortunately, it just does not deserve the 5* that it's advertised with. Rooms need renovation, staff needs better training. For example, I don't understand arriving in the room to find an empty mini bar. The mini bar was... More 

Helpful?
Thank EnergizeMe
JALIL C, General Manager at Pullman Mazagan Royal Golf & Spa, responded to this review

Dear Guest, Thank you for sharing your point of view on Trip Advisor. We do apologize if your experience at Pullman Mazagan did not fully meet your expectations, and be assured that your concerns have been passed on to the staff, especially at the reception and the Room service who made you feel uncomfortable. This is not acceptable and against... More 

Richmond, Texas
Level Contributor
76 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed October 18, 2015 via mobile

A peaceful refuge from grueling work days. Noredine, Mehdi, Mustafa, Hine and the rest of the Pullman team are true hospitality professionals. A beautiful facility on a great beach with a truly beautiful golf course. We will be back.

Helpful?
Thank RRags
JALIL C, General Manager at Pullman Mazagan Royal Golf & Spa, responded to this review

Dear M. Richard, « Home away from home » - I cannot think of a better compliment ! Thank you for your wonderful review. It was such a pleasure to have you at the Pullman Mazagan again! The entire team was pleased to read your feedback and that you found them to provide professional hospitality service. Thank you especially for... More 

Richmond, Texas
Level Contributor
76 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed September 1, 2015

The Pullman is a jewel on the Atlantic Coast of Central Morocco. The staff is friendly and very attentive, and any help or support one may need is only a phone call and a minute away. The setting is peaceful and relaxing. Decompression occurs the second you arrive for you stay and it just gets better. I recommend the Pullman... More 

Helpful?
1 Thank RRags
JALIL C, Directeur général at Pullman Mazagan Royal Golf & Spa, responded to this review

Dear M. Richard, I am so thrilled to see that your Long stay work assignment in EL JADIDA was very special. Thank you for posting on TripAdvisor your guest experience with us at Pullman Mazagan. Delighted that you considered our hotel as tranquil and Relaxing Home, this is so heartwarming. Most importantly we were so pleased that you felt warmly... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 17, 2015

The Location of the Hotel is close to the OCP site in Jorf. Not only golf tourists, also several business guests stay here. The pool site is very nice and not very crowed. The Hotel own beach area has several sun loungers at a very flat and sandy beach. If you want a quiet Holiday with a nice golf course... More 

Helpful?
Thank Henning U
JALIL C, Directeur général at Pullman Mazagan Royal Golf & Spa, responded to this review

Dear Guest, What a wonderful review about your recent stay with us at Pullman Mazagan in Last June ! It is with much pleasure that we learn that you loved the quietness and the comfort of our Hotel. Being in the bay of the busy El Jadida we could not agree more that this location is like a little oasis!... More 

Casablanca, Morocco
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 13, 2015

I spent two nights over a weekend, in spring: superb weather, nice sea view, very calm place thanks to the location and low attendance (less than 100 persons). The food and service were good. Disappointment came from the ageing buildings, and noise made in the night (like 01:30 am) by people shuffling tables and stuff in the restaurant area. Having... More 

Helpful?
Thank T F
JALIL C, Directeur général at Pullman Mazagan Royal Golf & Spa, responded to this review

Dear Guest, Thank you for your feedback, It has been an honor for us to be your hosts in the sunny El Jadida. Thank you for your valuable insights too; it is only with feedbacks from our guests that we are able to improve our services on a daily basis. I would like to inform you that since your last... More 

Casablanca, Morocco
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 23, 2015

Nice area with a medium standing. Mehdi in the reception was just excellent and very heplful. Room service is very poor and take time to action a request. Ovelall, I would recommend for a family as good value for money.

Helpful?
1 Thank travelsafe2015
JALIL C, Directeur général at Pullman Mazagan Royal Golf & Spa, responded to this review

Dear Guest, Your comments have been well noted and we thank you for taking the time to review your stay with us at Pullman Mazagan. You could be certain that I took into account well your remarks on the length of the room service delivery and corrective measurements are to be applied shortely. I am glad to read that Mehdi... More 

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