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All 10 El Jadida hotels

Pullman Mazagan Royal Golf & Spa

4.0 of 5 Hotel   |   Route de Casablanca km7 | BP 116, El Jadida 24000, Morocco
Hotel amenities
Pullman Mazagan Royal Golf & Spa

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Ranked #2 of 10 hotels in El Jadida
A recent review
4 of 5 stars reviewed 2 weeks ago
Rod4178 Sharjah, United Arab Emirates
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79 people have reviewed this hotel

Traveler rating
    15
    34
    16
    12
    2
See reviews for
18
26
5
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Skanderborg, Denmark
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for four nights and had chosen the hotel based on the webpage with promise of luxury rooms and gourmet restaurant. We had prepaid for a romantic getaway with champagne and flowers in the room at arrival. Furthermore we had pre booked Tee time at the golf Course with a Pro.. At arrival late at night they didn't know... More

Was this review helpful? Yes 2
JALIL C, Directeur général at Pullman Mazagan Royal Golf & Spa, responded to this review

Dear guest, Thank you for taking the time to submit a review on TripAdvisor following your stay with us. I was concerned to read that you left the hotel feeling disappointed. I understand that there has been a misunderstanding when reserving your suite. Please know that I take all and every feedback very seriously, and would like to offer you... More

Sharjah, United Arab Emirates
Top Contributor
90 reviews 90 reviews
46 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for three nights and it is a lovely hotel. Our room was spacious, comfortable, clean and modern with a great view, lovely pool, and a long sandy beach next door to walk along. We ate two lunches in the golf club house and they were fantastic. Breakfast was much better than other reviews have suggested with good food... More

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JALIL C, Directeur général at Pullman Mazagan Royal Golf & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TripAdvisor. I am happy to learn how much you were satisfied with our comfortable and newly redesigned rooms along with the great view, and that you took advantage to relax by the pool and experience our Fit& Spa Lounge as well as our culinary offer. However, I... More

Thornhill, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Was not impressed with the front desk, staff was unwelcoming and unpleasant. Not even a smile on their faces. Very little compassion or understanding of customer service. Worse service and staff we came accross on our trip to Morocco.

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JALIL C, Directeur général at Pullman Mazagan Royal Golf & Spa, responded to this review

Dear guest, Thank you for choosing The Pullman Mazagan Royal Golf & Spa for your recent stay and for taking the time to posting your remarks. Please accept my sincere apologies regarding the dissatisfying experience you had during your stay. Be ensured that this is not our standard level of welcoming and attitude, and that appropriate training will take place... More

Istanbul, Turkey
1 review
3 of 5 stars Reviewed March 17, 2014 via mobile

A grand entrance into one of the most exclusive spots in this Moroccan northern coastal town gives you a feeling you may have made a positive decision in staying here. The grand entrance hall is welcoming, with the desk staff able to answer all your questions. Walking to the rooms is easy and once inside you are presented with a... More

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JALIL C, General Manager at Pullman Mazagan Royal Golf & Spa, responded to this review

Dear Guest, Thank you for taking the time to review our resort, and for the positive aspects you mentioned in your comment, It is a pleasure knowing that our staff at the front desk was able to answer all your needs. However I am concerned to read that you haven’t found much comfort because of the modern design of our... More

Bussum, The Netherlands
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 8, 2014

Having travelled through Marocco for 12 days and having slept in small beds,we decided for our last night to book here. We had a room with a balcony and vieuw over the sea. The beds were heavenly (2x 1m) and everything in the bathroom was clean and worked perfectly! We walked along the beach( nobody there) and visited the golfclub.... More

Was this review helpful? Yes 1
Swindon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 of 5 stars Reviewed March 7, 2014

I spent one night at this hotel in early March 2014 with a friend. We arrived and ate in the clubhouse which had excellent food and views across the golf course and ocean. The rooms were clean and comfortable though unfortunately the entire hotel (inside and outside) felt very dated and visibly needed work doing. Another negative was the 'Spa'... More

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Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 7, 2014

It was not the hotel's fault that walking between the bedroom and restaurant/bar etc we got very wet - it was raining but perhaps the lay out is ill thought out. The staff were helpful and from a greeting as arrived and the bags taken from the car, the tea, - everything was adequate. There were no dressing gowns -... More

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Paris, France
2 reviews
2 of 5 stars Reviewed January 17, 2014

We stayed there a couple of nights in January 2014. There was moisture in the shower, NO HEATING system (at this time of the year, it gets pretty cold at night, even in Morocco!), only one sink, one bathrobe.... The rest of the room was ok, but nothing outstanding for a 5 star hotel. THe overall maintenance of the hotel... More

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Kamelia B, Responsable qualité et attitude at Pullman Mazagan Royal Golf & Spa, responded to this review

Thank you for taking the time to tell us about your experience at the Pullman Mazagan Royal Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed January 16, 2014

We arrived in the middle of winter after a long drive from Essaouira. What greeted us wasn't what we had expected at all. the place looks dated, the white walls of the property had grown dull and old, covered with algae and stains. There was no one to greet us to carry our luggage's, we had to go into the... More

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Kamelia B, Quality & attitude manager at Pullman Mazagan Royal Golf & Spa, responded to this review

Thank you for taking the time to tell us about your experience at the Pullman Mazagan Royal Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Middletown, Rhode Island
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 20, 2013

I just spent 3 weeks at this friendly, clean, well maintained hotel. The staff was especially kind to me there. I think the hotel is newly reopened following an extended closure. My room was very nice and large. The air conditioning cooled things down when necessary, although many days it was nice enough to leave the sliding door to the... More

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Additional Information about Pullman Mazagan Royal Golf & Spa

Also Known As:
Pullman Mazagan Royal Golf And Spa
Pullman Mazagan Royal Golf Hotel El Jadida
Pullman Mazagan Royal Golf Hotel
Sofitel El Jadida
El Jadida Sofitel
Address: Route de Casablanca km7 | BP 116, El Jadida 24000, Morocco
Location: Morocco > Doukkala-Abda Region > El Jadida
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 hotels in El Jadida
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pullman Mazagan Royal Golf & Spa 4*
Official Description (provided by the hotel):
The Pullman Mazagan Royal Golf & Spa, Ex Sofitel Royal Golf El Jadida, is a precious venue alongside the Moroccan Atlantic Ocean. It whitholds a marvelous 18 holes Golf course, a 1000m² Spa, as well as 117 rooms and suites with balconies, plasma Tvs, free Wifi... The hotel will be refurbished starting August 1st in order to be repositionned as a 5 star unit. Only 70% of the capacity will be available from August 1st 2010 to January 2011. The full reopening will consist of 140 rooms, 6 conference rooms, and an overall better quality of confort. ... more   less 
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