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One&Only Le Saint Geran

Travelers' Choice award winner
5.0 of 5
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Pointe de Flacq, Poste De Flacq, Mauritius 230
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One&Only Le Saint Geran
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Ranked #2 of 2 Hotels in Poste De Flacq
A recent review
5 of 5 stars reviewed 6 days ago
jirages Paris, France
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619 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Paris, France
Contributor
20 reviews 20 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The stay was divine. We were installed in a suite facing the lagoon behind. We had an impression of living in a villa, with the up-most perfection. We were greeted at our arrival by the hotel director, and he toured us the whole premises, taking time to pinpointing all the details for us to have a pleasurable stay, We will... More 

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

The hotel is very old, the concierge is useless, the phone network is very poor, I can nearly hear the room service or operator, and the hotel is a four star hotel, while I paid for a seven stars hotel. They get two stars for a good service from the supporting staff. P.S. If you don't bring smart casual clothing... More 

Was this review helpful? Yes 1
Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear Mr AhmedMuh, I am glad I had the opportunity to meet you and I wish to thank you for your written feedback. I am a little surprised as our conversation was purely focus on dress code and the standards of our hotel. Over the years our guest have come to expect an environment where ladies and Gentlemen interact and... More 

Stockholm, Sweden
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is amazing. The service level is way over expectation - a butler looks after all your wishes. At night you are asked what fragrance you want for the evening in your room. Rooms are large, all with a sea view. The garden beautiful even in rain (tropical rain during my stay) and the food to die for. 12... More 

Was this review helpful? Yes 2
Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear Mariannklint , Thank you for choosing One&Only Le Saint Géran for your recent stay in Mauritius and for taking the time to share your experience on Trip Advisor. I am thrilled to read your recommendation about our personalized service, our culinary offerings and our in house band ‘The Famous 9’ who have been performing in our resort for more... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

The Staff are absolute gems!!! especially Karishma & Ajay! the hotel is beautiful, although not close to nightlife, its a gem and ideal for couples looking for a peaceful retreat. ON the BEACH! with excellent wifi even on the beach.. great halal food and non alcoholic cocktails. Rooms cleaned everyday, and no request to inconvenient for staff. Definitely recommend.

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Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear munkyman1987, Thank you for choosing One&Only Le Saint Géran for your recent stay in Mauritius and for taking the time to share your experience on Tripadvisor. I am thrilled to read your recommendation about our team, resort facilities and our culinary offerings at our main restaurant. We are looking forward to welcoming you back very soon. Kind regards, More 

London, United Kingdom
Top Contributor
52 reviews 52 reviews
22 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second visit to LSG - first one in 2011 with our one-year old. We are frequent travellers to Mauritius, having stayed in / visited over the years a number of properties (Four Seasons, Anahita, Maradiva, Le Touessrok etc..)...but we decided to go back to LSG as we had such a wonderful experience the first time. We were... More 

Was this review helpful? Yes 2
Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear F_Pinto_London, Thank you for choosing again One&Only Le Saint Géran for your recent vacation in Mauritius! I am delighted to read your recommendation about what makes Le Saint Géran such a special place for families: our quality of service, our culinary offerings, the beach, our Kids club and the water sports on the lagoon. It will be an honor... More 

London
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is without a doubt the best on the island. I have been here many times and made great friends with many staff. The atmosphere is very friendly, and the service is immaculate. The food is better year on year. Can't wait to go back one day!

Was this review helpful? Yes 4
Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear JRangi, What an amazing comment about your stay at One&Only Le Saint Géran! Thank you very much for returning. I am happy to read that our hotel is your favorite place to stay in Mauritius! We are looking forward to welcoming you back very soon. Sincerely, More 

Durham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The service and staff in this hotel are excellent. Location is perfect and the beach is wonderful. Only down side is the age of the hotel, it's getting a little tired and the rooms were quite damp. Also because of the layout there's little privacy to be found. I'm so glad we visited and we were not disappointed by our... More 

Was this review helpful? Yes 1
Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear Phil C, Thank you for choosing One&Only Le Saint Géran for your recent vacation in Mauritius! I am very pleased to read that you enjoyed our location, our staff quality of service and our 1 mile white sand beach. Rest assured that your delightful comments have been shared with our entire team. Brian, the boathouse team and I, are... More 

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 25, 2015

My Husband and I got married on the island and went to celebrate our honeymoon in a number of hotels on the island classing each stay as a "minimoon". We had three amazing nights at St. Geran and wish we could have stayed longer. St. Geran by far was our favorite - the service at this hotel is Outstanding! The... More 

Was this review helpful? Yes 1
Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear SEM948, What an amazing review about your stay at One&Only Le Saint Géran. Thank you very much for having chosen Le Saint Géran to celebrate your honeymoon in Mauritius. It will be an honor to welcome you back soon, maybe to celebrate your anniversary? Best Regards, More 

mauritius
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 23, 2015

Perfect service and perfect food. Le St Geran hotel has always been the premier and perfect hotel since the 70s and remains so despite of the arrival of new hotels. However, 15 years after its redevelopment, there are slight signs of normal wear and tear in the bedroom which is still OK but OK has never been the yardstick at... More 

Was this review helpful? Yes 1
Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear dean k, Thank you for choosing One&Only Le Saint Géran for your trip to Mauritius and for taking out the time to share your experience on Trip Advisor. I am happy to read that our hotel is your favorite place to stay in Mauritius! We are looking forward to welcoming you back very soon. Sincerely, More 

Usa River
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 14, 2015 via mobile

We are first time visitors to Mauritius and were already softened up by a lovely couple of days in Port Louis and a wonderfully pleasant drive across the island to Belle Mare. Situated on a finger pointing into the Indian Ocean, St Geran is beautifully located exacerbated by a stunning high entrance split by a waterway complete with luscious garden.... More 

Was this review helpful? Yes 1
Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear copper375, Thank you for choosing One&Only Le Saint Géran for your recent vacation in Mauritius! I am delighted to read your recommendation about what makes Le Saint Géran such a special place: the Spa with its signature treatments, our quality of service and our wonderful 1 mile white sand beach. We would be delighted to welcome you back very... More 

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