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One&Only Le Saint Geran

Travelers' Choice award winner
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Pointe de Flacq, Mauritius 230
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One&Only Le Saint Geran
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One&Only Le Saint Geran
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667 reviews from our community

Traveler rating
    508
    115
    29
    11
    4
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217
348
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We moved to the one and only after a disappointing start to our trip at the constance le prince and it proved to be the best move we could have made. We were travelling with a young baby and the staff did everything possible to make our stay as easy as possible. The room was perfect, right on the beach... More 

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London, United Kingdom
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you want to feel like an Arabian Prince or a celebrity like Posh and Becks then One&Only must be one of THE most remarkable venues in the world to spend an evening or a vacation at!!!! I had booked the Indian Pavilion at One&Only as a surprise for my wife before we even landed in Mauritius. When we arrived,... More 

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Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear mpc62_13, Thank you for you warm-hearted review and for taking the time to review us on TripAdvisor! I was pleased to read about your dining experiences at Indian Pavilion, with Chef Faizan Ali and his team. I have congratulated the team for being able to create once again everlasting memories. Your comment is extremely encouraging. I look forward welcoming... More 

Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Loved this hotel and holiday, amazing rooms looking onto the beautiful ocean. The food is lovely and service excellent. Lovely location and lots of water sports to do, make sure you go snorkelling on the boat organised by the hotel as this is amazing. Beach is beautiful and staff attention is great with drinks, fruits, they also clean your sun... More 

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Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear MX5LBD, Thank you for choosing One&Only Le Saint Géran as your hotel of choice during your visit in Mauritius and for taking out the time to share your experience on Trip Advisor. I am delighted to read your recommendation about what makes Le Saint Géran such a special place for families: our quality of service, the beach, watersports on... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I just returned from this hotel with my wife and 14 month baby. The rooms are a really good size and have amazing views. The restaurant staff particularly Joy and Chef Rakesh catered to our every need by preparing delicious vegetarian food and baby food to meet our requirements.The buffet is world class and the kids facilities are brilliant. Luxury... More 

Was this review helpful? Yes 1
Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear S D, Thank you once again for making us the address of your recent holiday in Mauritius and for taking the time to review Le Saint Géran on Trip Advisor. I am happy to read that you enjoyed what makes Le Saint Géran such an unique destination all over the world for families. I have shared your comments with... More 

Moscow
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were visiting the hotel in may 2015. Everything was great: room, food, service. Great location and lovely beach. Loved watersports, tennis courts, bikes and gym (all complimentary). Weather in May is a bit rainy, though hot. Minor flaws are: staff sometimes is too slow, and too many local merchants on the beach and on hotel territory near the beach.

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Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear Alex S, Thank you for taking the time to review us on Trip Advisor and we appreciate your feedback. I am happy to hear that your enjoyed your stay and we look forward to welcoming you back to paradise in the near future. Please do not hesitate to contact me if I can be any assistance with your future... More 

Beau Bassin - Rose Hill
1 review
5 of 5 stars Reviewed 1 week ago

we have had a family holiday. we were really impressed by the service. every request was filtered. the kids club food for the children room service butler service all these were considered. We were mesmerized.

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Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear Ramdoyal k, Thank you for your warm-hearted review. It sounds like you and your family had a great time! We are pleased to read that the team contributed to making your stay enjoyable. We look forward to welcoming you back very soon. Best Regards, More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for our honeymoon with sea facing room & the view of the beach was amazing! Out of this world! But the rest was mediocre actually. Customer service average, gym facilities dated and not enough food options in restaurant for people who like to eat healthy. For the price, I probably wouldn't stay again & am going to... More 

Was this review helpful? Yes 1
Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear SC25_UK, Thank you for choosing us for your recent holiday in Mauritius and for taking the time to review Le Saint Géran on Trip Advisor. I am sorry to read that we fail to meet your expectation. We sincerely hope that you will give us another chance to serve you should your travels bring you back to Mauritius. Sincerely, More 

London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at One & Only Le Saint Geran in April this year and were really impressed by the level of service and how friendly and genuine the staff all were particularly Vikram and Daniel looking after guests on the resort's private beach. There was not one bad incident of service over 8 days. We enjoyed the... More 

Was this review helpful? Yes 1
Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear Jessica M, Many thanks for your wonderful review of the resort following your recent visit. It was truly a great pleasure having you among our guests. I am happy to read that the enhancements of the resort facilities have been well received. We continuously seek improvement to enhance our guest experience. I have shared your encouragements with the entire... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

Just spent a very lovely week booked into 2 junior suites at the hotel - herewith the good, the unexpected and the some-work-to-do: Good: Brilliant setting. One of the best beaches in Mauritius. In spite of many reviews complaining about age of rooms we found them tastefully furnished, comfortable and v pleasant. Excellent kids club Decent buffet Beautiful spa Great... More 

Was this review helpful? Yes 2
Charles DF D, General Manager at One&Only Le Saint Geran, responded to this review

Dear A TripAdvisor Member, Thank you for taking the time to review One&Only Le Saint Géran on Trip Advisor following your recent visit and we appreciate your feedback. Your valued comments and suggestions are important for us as we continuously strive for perfection to provide true One&Only Moments. I would be delighted to welcome you back very soon. Yours sincerely, More 

Perth, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Saint Geran for five days in May. The room (232) was beautiful and at the end of the northern beach block so away from noise of pool and restaurant. The staff were all wonderful and all as you'd expect from a five star hotel. A nice touch (obviously from the information in my passport) was a... More 

Was this review helpful? Yes 1
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